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Shabahang Royal Carpet
3207 Lake Ave, Wilmette, IL 60091, United States
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Shabahang Royal Carpet

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Review №1

This family owned business is very kind, and I was pleased with their service. However, their carpets are NOT priced competitively. My wife and I were quite disappointed when we found out later that we could have purchased a similar rug at 1/3rd of the cost of what was paid for it. It was our error for not shopping around and comparing prices, however we expected a level of honesty with regards to this sale.

Je
Review №2

Moe was great in helping me find the perfecta rugs for my home. He allowed me to take home 8 different rugs until I found the perfect ones to fit my decor. They had a great selection to choose from and their prices were reasonable! I had a wonderful experience and would highly recommend!

Ha
Review №3

Excellent customer service and beautiful rugs.

Je
Review №4

Very pleasant experience. Beautiful, large, inventory Viewed all rugs in needed size and owner was willing to bring 5 rugs to my home that very same day. No pressure, no rush. We chose a beautiful rug and the owner returned the very next morning and laid the. pad down and placed the rug perfectly.. Highly recommended and I myself will return.

Jo
Review №5

Shabahang Rugs in Wilmette is the best place to buy a quality rug. The owner is very knowledgeable and professional. He is patient and honest. I was impressed that he encouraged me to take my time and did not try to hard sell me on a particular rug. I was provided with a selection of rugs that would best fit my room and personal style. They brought the rugs to my house to make sure that we picked the correct rug for our room. I could not have picked the perfect rug without their expertise. I only wish that I had used them when I first moved into my home.

Cr
Review №6

Weve bought several very high quality rugs from Shabahang Royal Carpet and when we needed a new 9 x 12 rug for our living room we new who to see first and after making our purchase - last. Were always treated well from the moment we step into the showroom until the moment we leave with the carpet of our choice. As before, they allowed us to take an area rug home to see what it would look like in our room and under the lights in our home versus the lights in the showroom. Once again, the selections offered were many and varied enough for us to find what we were looking for. We highly recommend this store the next time you need a beautiful area rug. We were treated like family and well be back the next time were in the market for another area rug.

Na
Review №7

This was such a great experience. Who thought buying a rug could be fun - but after looking on line and in numerous stores for months I finally stopped in this local gem and what a pleasant surprise. The owner is lovely, knowledgeable - and in good enough shape to move rug after rug after beautiful rug to find the perfect one for my home. I think I almost wore him out! But I brought home a beautiful runner and loved it so much I went back for a square rug (gorgeous and unusually shaped) for my bedroom. Im only sorry I dont need more rugs right now because working with the owner is pure pleasure -

Su
Review №8

Of all of the purchases I have ever made, I honestly believe the experience of buying the rug for my living room stands at the top of the list. I had been looking online and in several stores for a quality area rug, but I wanted to know what I was getting and I hadnt found the right rug or someone with expertise to guide me. One day I stopped into Shabahang Royal Carpet in Wilmette to browse as I had seen the store there for years. As Moe writes in his website, he believes that one of the most important assets is the company’s experienced, dedicated staff, whose priority is to take care of their customer’s needs. That is so true! Moe is a charming, entirely engaging, and knowledgeable expert who bent over backwards to work with me to find the perfect rug. He and his assistant tirelessly went through huge piles of rugs to show me his gorgeous inventory, gauging what I liked and didnt like. When we were done he offered to bring several rugs to my home to see how they were in my living rooms lighting and space which is what we did and we found a rug that I know we will always treasure. Moe helped me understand the value of this possession -- something I will live with for years to come. As to cost, along the way Moe insisted that first we must find the right rug and hed have the best price. He was correct. And, there was never any pressure -- just genuine, thoughtful assistance from someone I know future buyers will be glad they met.

Ki
Review №9

I was looking for quality handmade rugs to decorate my new condo/loft that wouldn’t deplete my bank account and found them at Shabahang Royal Carpet! It was a pleasure to work with the store owner who was pleasant, knowledgeable and had a passion for his craft. I purchased two rugs and I couldn’t be happier. All the rugs in the store are beautiful and they all have a unique story. I will be back and will recommend to others.

Na
Review №10

A couple steps into Shabahang Royal Carpets and it was obvious we had found buried treasure. Mountains of the most magnificent floor coverings we had seen since we began our quest three weeks and four carpet stores ago. All rugs are hand made and we were pleasantly surprised at how affordable hand made can be!Mo, the store owner, is a pleasure to work with. He quickly developed an almost clairvoyant sense of our style, pattern, color and even shape preferences. He also shared some interesting background and historic info on the culture of the people who make these rugs and where they come from. When we couldnt decide, he offered to bring several rugs to our home so we could actually see them in place. What a difference that made! The result...we fell in love with and bought four beautiful rugs.Shopping at Shabahang Royal Carpets was a phenomenal experience and with Moes help we found exactly what we needed. My only regret is that we didnt discover Shabahang earlier but well know for the next time!

Mi
Review №11

We had a wonderful experience with Shabahang Royal Carpet.We had a beautiful rug but the colors were fading, Mr. Moe & his crew did a phenomenal job bringing the colors back to life. The carpet looks so beautiful and looks brand new. Mr. Moe was extremely professional, friendly and made the whole experience very enjoyable.I would highly recommend this business to anyone who is looking to buy a new rug or restore an old one.

Cl
Review №12

Shabahang Royal Carpets is, in my opinion, more like a art gallery . The person who buys for this store has a truly artistic soul. In addition to the pleasure of viewing these wonderful treasures, you will get a full appreciation of the history and effort that goes into making the carpets. I have purchased three carpets from him. He really has the best selection.

Me
Review №13

Our two rugs needed to be cleaned and repaired. We were given an estimate in a short time frame with excellent prices. The rugs came back looking beautiful. The people at Shabahang were a pleasure to do business with!

Li
Review №14

5 stars all the way around. Large, diversified inventory coupled with very personalized attention to understand what we were looking for and ensure we were thrilled with our purchase. They insisted that we see the rugs in our home before we made a final decision (lighting does make a big difference). The quality is superb (none of those nasty/harmful chemical-based backings, all hand woven with natural materials) and the two rugs have added so much warmth and character to our home. Cant thank you enough! We will be back when we are ready for the foyer. We know we will enjoy these carpets for many, many years to come.

Ju
Review №15

The owner of the store, Moe, and his family offer the best selection of rugs from around the world.They found the perfect rug for me and let me put a cash hold on it until another family member could see it and offer her opinion. The service is five-star and the merchandise top notch. Ive had them remove blueberry stains from a rug, too. Buy a rug and get an education in how and where it was made.

Ro
Review №16

Having lived in Iran (before the revolution) and other Middle Eastern countries, I grew up with an appreciation for well-made carpets. Shabahang is the real deal. Their carpets are handmade and feature beautiful classic and some more modern designs. We used them for repairs to two rugs - one traditional Persian rug and one tribal rug from Afghanistan - and they did incredible jobs on the repairs and cleaning for both of them. They also cut carpet pads for them. In addition, the price was very good. I highly recommend Shabahang for new rugs as well as repairs.

C
Review №17

I had an incredible experience. The owner was kind, knowledgeable, helpful, and transparent. We found a gorgeous wool + silk rug within minutes, and got a really fair price. His inventory is high quality and beautiful. I would go back anytime we need a rug, or need rug advice or care.

Wi
Review №18

My wife and I bought two rugs recently from Shabahang Royal Carpets. We were thrilled with the courteous, knowledgeable and efficient service we received. We put one of the rugs into a newly remodeled living room. It is Persian Gabbeh (tribal) rug that fits our contemporary home beautifully. It wasnt cheap, but we werent looking for cheap. We wanted value. We found it at Shabahang. So will you. They have been in business a long time. They build customer relationships based on service, selection and value. It is the best dealer of fine rugs in the northern suburbs of chicago.

J
Review №19

We had two excellent experiences with Shabahang Carpet. First, we had two rugs cleaned by them - they picked up the rugs, cleaned them beautifully and then delivered them, with new pads, all for a very reasonable price. Next, we went to their store first to shop for a runner for our foyer, thinking we would try a number of places. We were blown away by the wide range of gorgeous carpets they had available, and realized we didnt have to go anywhere else. Afshin was a pleasure to work with -- his knowledge about and love of carpets, his enjoyment in educating us all about the rugs we were considering, made the whole experience very worthwhile. We found a gorgeous carpet that we know we will treasure, for a very fair price. We feel very happy and satisfied with the whole experience and know that we will be happy to purchase from Shabahang again.

t.
Review №20

I just purchased a beautiful wool area rug from Shabahang Royal Carpet. When I went into the store, I liked a few of the area rugs but didnt know how they would look in our home. The salesman was so nice to offer to come to our home with the rugs so we can see how they looked in our home setting. This was so helpful and my search for many months ended here :)I would highly recommend Shabahang Royal Carpet.

Jo
Review №21

We have recently purchased a rug from Shabahang Royal Carpet. It was a first-rate experience throughout. The selections are outstanding, and the owner was very kind and extremely helpful. It is a very good location with ample parking. I highly recommend.

Ka
Review №22

Have purchased yet another two rugs from this family -owned business. The owners are very easy to work with, patient and explain each rug. The selection is very high quality. I literally show a picture of the room and describe colors and they are spot on on their recommendations. Pricing is competitive and theyll bring the rugs to your house so you can see it in your own environment. They actually want you to be happy with your purchase! With a few options to pick from in the North Shore, Ill continue to recommend this business.

Ch
Review №23

We could not be happier with our recent purchase. The service was superb. The selection is the best weve seen - in fact, made it difficult to pick just one! Highly recommend.

Da
Review №24

We highly recommend Shabahang Royal if you are looking for a fine handmade rug. It is a multi-generational family owned business operated with care, passion and pride, and it shows. The showroom is very organized, has a great selection of fine products they personally selected at the place of origin, and the owners went out of their way to explain the nature and construction of each rug we liked. We never felt pressured or that we were getting sold. They also allowed us to bring them home to see how they looked in our house before making a final decision. We will definitely be back!

Sc
Review №25

Weve had the greatest experience with the team at Shabahang Royal Carpet. In addition to learning about the art of rug making, weve received tremendously valuable design input. Highly recommend!

Su
Review №26

Update: We returned early in late 2020 to buy a second rug. Solid inventory all online. Great customer service and consistent COVID safety measures. We’ll be returning for their rug cleaning services for sure.Mo was a beautiful blessing for my family and I. We decided to get a rug but needed to stick to a budget since we were expecting our son in less than a month. He and his team were very patient with a very pregnant me! We found the perfect addition to our living room and our baby boy loves it.May God bless them and everyone is sure to find something of the highest quality here!

Pe
Review №27

This place is awesome!Met the owner when dropping off my rugs for cleaning. He shared his knowledge and passion for all types of persian rugs.He looked at my 2 old and stained carpets that needed a good cleaning, light repair and padding. The rug had dog urine on it and it needed a good cleaning.He performed the cleaning artfully... no color runs and actually ran it thought twice at no extra charge.Superior service and excellent quality rugs. Will definitely be back when I need to purchase or service my rugs.Peter

Ke
Review №28

Ive bought several beautiful rugs fr Mo & Afshin @ Shabahang Royal Carpet. I will always go back to them when Im in the market to purchase another one or to have any rug cleaned. Their customer service is superb & they are very knowledgeable. They are true to their word & go above & beyond the call of duty. Mo told my wife something that resonated w/ me. He said to her I want you to be happy w/ the product you purchase & I want to be more than a person who sells you a rug, I want to be your friend. ENOUGH SAID! They understand relationships, customer service & know their business. I highly recommend anyone in the market for quality carpets, Shabahang Royal Carpet is a place to make a visit. Its worth your time & effort.

Al
Review №29

Gem of a store. Professional, knowledgable, honest owner and helpful staff.I came here with a family treasure - hand made, silk carpet purchased in India - with a stain. I had tried a different carpet store in Evanston but the person did not seem knowledgable about Kashmir carpets so I kept looking. The owner was very knowledgable, gave me a fair price and explained the cleaning process to me in great detail. I would not have trusted just anyone with this job. When we are next in the market for a carpet - I will definitely be coming here. Thanks Shabahang Royal Carpet!

Ju
Review №30

The rugs here are gorgeous. Truly works of art for your floor. The proprietor, whose knowledge of these beautiful textiles is vast, makes the process of selecting a rug a thoughtful and enjoyable one, as there are many excellent choices.

To
Review №31

Shabahang Royal Carpet in Wilmette, IL has a great selection of hand made Persian Carpets. The owner has many years of experience selling carpets (including previously having a carpet store on Michigan Ave. Downtown Chicago) and is incredibly knowledgeable. Would highly recommend. His pricing is very fair.

Pe
Review №32

I just dropped off my rug for a cleaning, and it brought back fond memories of our buying experiences at Shabahang. We bought many rugs from them. They were very nice, helpful, and fair on pricing. I would definitely recommend going there for all of your oriental rug needs. Pete H.

Ja
Review №33

Just bought a rug here for our formal dining room. Great place, great selection, great service. We had trouble deciding between two different rugs and they were kind enough to bring them by to our home so we could see them both in our space to help make our decision.

Da
Review №34

My wife and I had a great experience purchasing a handmade rug from Shabahang. Following our initial visit, we shopped around (e.g. Macys furniture, etc.). Even at their 50% to 60% discounted rate, the handmade rugs at large retailers/department stores were still more expensive and not as gorgeous as the rugs at Shabahang. We returned within the week to purchase a rug. Moe Shabahang is a very decent man, a straight shooter who takes pride in the quality and beauty of his rugs. Id highly recommend his store to anyone in the market for a handmade rug.

Da
Review №35

My wife and I have been customers for more than ten years. We drop in from time to time to see the changing collection of beautiful rugs, and took advantage of the recent season Tent Sale to purchase a half dozen rugs. We find rug qualities and designs at Shabahang that cannot be found anywhere else in the metro area. We enjoy talking with the proprietors, father and son, who are empassioned teachers about the art and manufacture of carpets, and who have an eye for unusual designs that thrill us too. We have always found the prices to be most fair and reasonable. We also appreciate the fact that Shabahang provides excellent cleaning and repair services -- they are cleaning two of our delicate rugs right now, and there are not many people we would entrust with the task.

Ju
Review №36

As far as Im concerned, you cant find better service or value anywhere on the North Shore! Heres why:In the early 90s Shabahang had a location on Michigan Avenue near where I lived. My husband and I shopped the Chicago area for Persian rugs. We ultimately purchased a number of fabulous antique and new(er) rugs from Shabahang because of the extraordinary level of knowledge, experience and service.Awhile after we moved to the North Shore, I noticed Shabahangs then-new location on Lake in Wilmette. I knew the time would come when we would do business again. I recently had to have a number of rugs cleaned and needed a new rug for a house that I am renovating. I received the same level of service, along with a very surprising revelation - even though I am almost 30 years older, I was recognized as soon as I walked in. Not only that, the rugs I brought in for cleaning were remembered too. After trying a couple of different rugs in the space, I purchased another gorgeous piece and couldnt be more pleased.

Ke
Review №37

We just bought a gorgeous rug from Shabahang. Afshin was incredibly helpful and knowledgeable and, after going through much of their extraordinary inventory, really knew what we were looking for. We love our rug and will definitely be back for more.

Am
Review №38

Mr. Shabahang was great and they deliver your carpets free to homes in Wilmette. It was professional, fast, and clean. Thank you very much!

Li
Review №39

I LOVE THIS PLACE!The owner is very passionate and very informative. He has a quality selection and I highly recommend this family owned business.

Ha
Review №40

This father and son duo have made buying a persian rug an enjoyable and educational experience. They were extremely patient with my wife and I as we tried to figure which rug would match our decor. They took a lot of time learning about us, our home, our taste, our furniture, and so on - all in an effort to make sure that we selected a rug that was going to fit perfectly in our home. They had so many beautiful rugs to choose from and we found one that looks amazing in our home. Thanks guys for helping to make our home beautiful, for teaching us so much about how to appreciate the fine art of persian rugs, and for making buying a rug easy!

Ka
Review №41

An experience above and beyond my best hopes! We needed to replace an area rug and we saw the tent sale sign. I went in later and Esfahan was such a help! He patiently showed many rugs, took out the ones I liked. I said I would have to have my husband look at them and he said they would bring them to the house! The brought them the next day. Esfahans father and helper came. They were wonderful. After putting each of the rugs down, we all agreed on the one we liked best (even though it was not the most expensive...they are interested in a great fit and customer happiness). Mr. Shabahang measured the rug pad we had and had the helper cut it while I paid for the rug. The rug is of excellent quality and is just beautiful! We walk past it and sigh with delight. The price was also excellent with the tent sale.From start to finish this was a wonderful experience. And we have an exquisite rug that will last generations. Thank you!!!

Je
Review №42

I dont have time to write many reviews, but Shabahang Royal Carpet is deserving of a 5-star rating. They are knowledgeable, kind, helpful and interested in educating you as much, or as little, as you would like about the rugs and their stories. They dont pressure you, but are so accommodating and patient. I was shopping there with my little kids and they were so welcoming and even allowed the children to gently explore the rugs and play with some of the yarn. Yes we bough our most recent rug here, and not only would I do it again because of the the outstanding service we experienced, I would also shop there again and recommend Shabahang Royal Carpet to my friends because their prices are right! If you are in the market for a beautiful, quality rug, stop in and ask for Afshin (the owners son). Youll be glad you did.

Pe
Review №43

The best service with very knowledgeable staff. Recreating rugs by hand!

Ma
Review №44

A wonderful and varied selection of rugs from throughout the world, along with thoughtful expert advice. An outstanding family business.

Go
Review №45

Amazing selection, incredible service and and fascinating and informative education on true quality Persian rugs. Owner is a true professional whose family has been in the rug business for 100+ years in Persia.

O.
Review №46

I have long been an admirer of Persian Art. Some of the qualities that make me feel good about Shabahang Royal Carpets are their dedication to providing the finest of hand-crafted, quality carpets, their expertise in the history, design and variety of artistic styles of carpet, and their refined taste which is a reliable resource in helping to understand and choose the best carpets at a phenomenal value. The integrity and professionalism of their staff are impeccable.

Ca
Review №47

Fantastic service. My dog had damaged one of my rugs quite badly and they managed to fix it. Another two rugs were cleaned and came back like new again. Would highly recommend.

Na
Review №48

My 9 x 12 rug was left behind during a major remodel of my home and was covered in dirt and soot throughout the winter months. I discovered the rug buried in debris. I brought it to Shabahang carpet in Wilmette to be cleaned - I was fully prepared to be rejected when they saw the condition of the rug. Shabahang carpet accepted the challenge and now my rug is like new again! I could not believe it! Although this is not one of the fancy rugs as sold by Shabahang - just a regular rug off white with colorful swirls that was used in my tween daughters room - they took care and ensured the rug was completely clean and is back to its former glory! To top it off - charged price of a regular cleaning although this rug had to be a nightmare given its light vibrant colors covered in construction soot! Thanks Shabahang!

Mi
Review №49

I have purchased many oriental rugs over the past thirty years most recently from Shabahang Royal Carpet. From a standpoint of quality, price and service I dont believe you will find better value.

Og
Review №50

Very bad experience, ruined my rug after cleaning. Dont bring for cleaning service.

Bo
Review №51

Lets start by saying that Im not usually one that writes reviews, but this establishment deserves one. This is now officially my second experience with purchasing a genuine Persian rug over the last 5 years and in fact its my first experience with them that lead me to write this review. Ive never meet a more genuine and experienced sales people in my life. Not only did they help get the PERFECT rug, but the passion they have for the history of these rugs is amazing. Dont get me wrong Im clueless when it comes to these rugs so having guidance from the Father and Son Shabahangs really made all the difference. Even hearing their personal journey and tradition of family history that has been passed down from generation to generation is quite remarkable. GREAT COUPLE EXPERIENCES and would recommend to anyone.

Lu
Review №52

Great selection, good prices, free delivery, free trials, I will recommend to friends

Vi
Review №53

Our new friend Manouchehr, sold us an unbelievable rug and we are so happy with him and our purchase.

Information
16 Photos
53 Comments
4.9 Rating
  • Address:3207 Lake Ave, Wilmette, IL 60091, United States
  • Site:http://shabahangrugs.com/
  • Phone:+1 847-256-5205
Categories
  • Oriental rug store
  • Carpet cleaning service
  • Carpet store
  • Rug store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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