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CUTCO Kitchen
3207 Lake Ave, Wilmette, IL 60091, United States
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CUTCO Kitchen

Comments
De
Review №1

I own 7 Cutco knives and use them almost every day. I love the quality of their products and their service cant be beat. They offer free knife sharpening for the life of the product (just pay shipping), so I periodically send mine in. Today I received my sharpened knives in the mail and found that they actually replaced one of my knives - for free! Ive had the knife for several years and use it quite a bit. I guess it didnt pass inspection...so brand new knife! Who does that?! Awesome!!

Ni
Review №2

I went in to drop off my 2 Cutco knives for sharpening. The manager set the expectation over the phone that it would take 1-2 days. However, they weren’t super busy when I went in and he was able to get it done in less than 10 minutes. Overall very positive experience!

Am
Review №3

I had some knives serviced here and was very happy with the experience! Chad was courteous, helpful, and provided a lot of great information. I would definitely go again for all my kitchen knife needs!

Ja
Review №4

Hi guys I’m currently part of cut co and I was wondering if anybody knew anyone that want the cut Co set and would like to have a zoom meeting so I can explain how we make it and how our knives are so much different than other products

ho
Review №5

GREAT EXPERIENCE! Chad wad amazing and very knowledgeable with all the knives. Just stopped to have my knives sharpened, havent had a store to bring them too for a while. If you dont have CUTCO you dont have knives.

Ke
Review №6

I’ve only had my knives for around two years, and had heard about the free sharpening benefit. Chad was incredibly helpful, knowledgeable and responsive - with an added friendly charm. I requested a quick turnaround due to my own schedule and he made it happen, so I could avoid another trip in traffic. I would highly recommend the Cutco knives, this store and their customer service. My entire family owns a set of these knives and my parents still have the set they got 40 years ago as a wedding gift, and they are used on a daily basis.

Mi
Review №7

Walk in this place and ask for Emma! Shes the reason this all makes sense. Her customer service is above and beyond what you could ask for or expect from any company. Shes kind, considerate, friendly and respectful. When I left I really felt like I got more than I bargained for. I hope Cutco takes the time to recognize this young lady. Thank you Emma for standing by me and making this a seamless exchange!!!Had the pleasure of dealing with Chad today! He deserves equal praise for his service as well! He took great care of me and proved their customer care is the same throughout the company!! What a great place!! Thank you all at The Cutco Store!!!!!Im a 20 year chef and would love to teach one of your Knife Skill classes!!

Da
Review №8

Love this store! Extremely helpful & courteous. Makes the whole shopping experience pleasurable, great products too!

Do
Review №9

Attended a cooking class here, loved it! Great customer service, Chad was a huge help.

Jo
Review №10

These knives are the best. And Chad at the Cutco store is a great guy, very friendly and helpful. Service is excellent. Free sharpening. Highly recommend using this store, the products, and the services

Jo
Review №11

Chad is great. He is very helpful and knowledgable. The store is run efficiently with free sharpening service and demos. Great work.

Me
Review №12

Excellent service and the cooking classes are a ton of fun with me and my friends! Cant wait to learn more at the next class!

DE
Review №13

Great product. Used to sell them and have about 10 knifes at home. Absolutely love them.

Ma
Review №14

This is a great place to drop in for GREAT customer service and great products. Thank you for having the store available to drop in at my convenience to do my shopping for myself or for my friends!!!

Nu
Review №15

Great customer service!

Ad
Review №16

Their customer service is impressive. They will fix, sharpen, or replace your knives for free under their forever guarentee and the service time is only about 10 days or less. You also have an incredible amount of personalization options. You can choose between red, black, or white handles and can also get your knive engraved. The knives themselves are well constructed. They have a full tang, 3 rivets, ergonomic handle and are also made of high carbon steel. The knives and the service that comes with it are well worth the steep price tag and are equal if not better quality than Wustof, Shun, or Henkels.

Sh
Review №17

Very helpful staff - I learned about knife techniques and am beyond pleased with my knives. Awesome store and awesome product! (To help you find the store, it shares space with Oreck vacuums)

Ma
Review №18

Great service!

Vl
Review №19

Good kichen

Information
8 Photos
19 Comments
5 Rating
  • Address:3207 Lake Ave, Wilmette, IL 60091, United States
  • Site:http://cutco.com/
  • Phone:+1 224-927-9808
Categories
  • Cutlery store
  • Gift shop
  • Home goods store
  • Kitchen supply store
  • Sharpening service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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