Had them install my auto start on my landcruiser. Possible battery issue started up over a year later that may or may not have been starter hardware related. The gentlemen there kept it over a week and tested it to troubleshoot and ended up replacing motherboard just to make sure it was not the cause of my issue— free of charge. Highly recommend
Great guys here and very knowledgeable. They did a great job with my wife’s car. Highly recommend them!
This is the best place in town to go for all your car and home audio needs! Theyve been around for over 20 years, super friendly staff, very knowledge and they always take good care of me when I come! Shout out to Doug, he installed the system in my Acura and I couldnt have asked for someone better. Do yourself a favor, if you want a quality product, honest service and be treated like family, GO TO SOUNDTRONICS, you wont be disappointed!
What a great company to deal with. Customer service is excellent. Knowledgeable of products, great installers and great people to do business with. Latest project was a rear view camera for my ATC Trailer. Thank you! Traveled to Yellowstone and back.
The employees here are always kind and flexible. Gives us the best service everytime we come. Always refer them to friends.
Soundtronics and Jason did an awesome job on my boat. Factory installed 2 speakers which are good when anchored on the sandbar but I wanted better sound for that and also speakers I could hear while driving. They hooked me up with an awesome setup(4 more speakers, sub, and amp) and the install looks like it came from the factory floor with how smooth it looks. The prices they have are great and the quality of the work they do is more than I could have imagined from dealing with boat dealerships. I have two companies I trust my boat with and thats my mechanic for the motor and Soundtronics for my electrical.
Jason is very helpful and friendly. Up front about what my car would need accessory wise when i went in for a sub and amp install. Gave me a quote with and without the extras, and sub and amp were installed the very next day. Great pricing, would definitely go back!
Very responsive to scheduling issues. Did excellent job with moving large screen TV to above fireplace. Professional staff. Reasonable rates.
Jason did a killer job installing two JL Cans, 10” Sub, and amps on my boat! He expertly talked me through all of the options and helped me choose the best option for sound quality and control. I appreciated how he provided pricing options and quotes throughout the process so I was never in doubt of fees or hidden costs. I was able to drop my boat off in the back of the shop, Jason went to work and ensured that the install job looked like it came out of the factory. Additionally, the zone control catered to both conversation and to going full blast when you’re in the mood to jam out. If you’re looking for a Marine Audio package Jason and Soundtronics won’t let you down!
For all of your audio needs i strongly suggest Soundtronics...When you go ask for Jay. Mr Jay is very knowledgeable and understands that youre spending your money for a great product and great service. I was extremely happy with the service @ Soundtronics.
Professional, Friendly and knowledgeable group of people. Jason Calhoun patiently helped me with learning how to use my new radio and answered all my questions before I left. If you want your vehicle to sound good and look good after install, These guys are where u need to go. Awesome sound!! I love my new system🎼🎼🎼🎼 Thanks Soundtronics! You guys Rock!!!
They were very professional. They had a great little Theater room that the kids and me hangout in. They diagnosed the problem very quickly, and they saved us a ton of money. Thank you soundtronics we are happy to support you and your business moving forward.
They did an awesome job on my tacomas door speakers. Highly recommend
Soundtronics was very helpful with whenever I went there to have a new radio installed. Jason was super helpful and very patient with me. He even took time after I had the radio installed to show me how to work all the functions. I love my new radio. I definitely recommend going to sountronics. I am very pleased.
I went in to have new J L speakers installed in my crossfire last Friday 4/30/21 the job was done right and it sounds so much better! There was a little price difference when i went to pay for everything,so i paid and left. That evening i wrote not such a positive review about my experience,because of the price i was given at the end,but the owner of soundtronics called me and wanted to fix the money defense,so he gladly reimbursed me the deference . I dont know too many people who would take the time to try and make all their customers happy. So with all that being said i would highly recommend soundtronics for your home,business,car or wherever you might want some sound..... thanks i
Jason is the man. Helped set up speakers sub and amp. My system rocks now. Very knowledgeable and great customer service. Thanks again
Great company and staff! Fair prices and excellent work. There was even a lounge with comfortable recliners, while you wait. I’d recommend anyone to them and will surly be back!
I recently bought a Sony touchscreen and some kicker speakers for my Jeep. Joe was very helpful and knowledgeable! The installation was supposed to be about 2 hours, but they were done in about 40 minutes! My Jeep now has powerful monster audio!!!
The staff are great! They are honest and helpful, get the job done, and know what they are doing. Unlike other audio shops they don’t force any unneeded hardware onto newbies and they give multiple options for what someone might be looking for in a setup. 10/10 would recommend to others! Thank you!
Jason was very helpful in helping me get my sub fixed. Great place!
Just wanna say my experience hear was great come shop with soundtronics on market street
Had great service while I was in the shop. Got everything I needed right in store and set up the appointment the same day. Absolutely love the quality of the sound system now, could not be happier with it. Thank you guys so much and I will always recommend anyone in the Wilmington area to you guys. A1!
Exceptional customer service. Staff members are very knowledgeable, and all around great to work with.
They are great! I had a blown speaker and had to have it replaced. They replaced my speakers fast and at a great price. The staff there was very friendly. They also had some cool stuff in their showroom! :) Highly recommended!! Would definitely go back. Thank you so much guys!!
Very friendly and professional. The cost was less than the estimate and the installation was quick and done in an excellent manner. I will definitely use them again and highly recommend them to anyone.
Bought my boyfriend a backup camera for his camero. It fell off one month after getting the installation here. Scratched the hell out of the lens and is hard to see out of now. They never screwed the camera in, just used a sticker. Of course its gonna fall off!
Jason Calhoun took the time to understand what I was looking for in a sound system for my 90’ jeep grand wagoneer. He really knows his stuff and got me set up and even exceeded my expectations. Thanks
Not only was the work done in a timely fashion, it was done very professionally. Jonathan did everything he said he would buy it also looks and sounds amazing, all done reasonably priced. I will certainly use them again for all my car audio needs. Fantastic professional company.
Great group who are willing to help! We installed two TVs with sound system in our new home. When we needed to modify one setup, they willingly complied. Mike Edwards was great to work with as was the install team under the direction of Josh Palmer. Highly recommend!
Soundtronics revolutionized my sound system in my 2019 Jeep Wrangler. Jon assisted me in finding all the right gear for my needs, and throughout the whole process was very knowledgeable and professional. The shop was able to upgrade my sound system in a very short amount of time and has continued to help in the fine tuning of my system along the way. I am very glad to have a great sounding Jeep thanks to Soundtronics.
My son loves his new Pioneer Radio, Sub, and backup camera in his 2008 Toyota 4Runner. They replaced his factory radio with a touchscreen radio and it looks and sounds great. It works great with apple CarPlay.We highly recommend Soundtronics! They are awesome.Dan
Jon was very helpful. He discussed all our options for installing a Android auto system.
Soundtronics did an outstanding job of installing my car stereo. The sound quality of this system is incredible and the installation quality was amazing. As an added convenience they also allow you to drop off the car the night before the installation. I highly recommend Soundtronics for all your car audio needs.
I dealt with Jonathan and he was very professional and great to deal with, he kept in touch with me while my part was on back order, sountronics has my business for now on and I definitely will be referring alot of people to yal👍
Soundtronics traveled to Washington NC to do an install for me. Couldn’t have been a better experience!
I dont write many reviews & if I could I would give 6 stars. Professional,neat installations & knowledgable friendly staff. But where they standout is their over & above customer support after the installation
Brought in a 67 Mustang. They provided me great detailed information and answered all my questions. The install was clean, complete, and exactly as we discussed.....and it sounds great!
Stopped in as i recently acquired a new sub woofer. Greeted by a tall bald guy who seemed lessThan thrilled to assist me, like I was a bother to him. They may have good prices, but initial greeting speaks volumes about a business. I went elsewhere. Found similar prices and much better customer service demeanor.Read the owners response. My son in law was in the place a couple days ago and felt the same way about this guy. He ended up dealing with someone else. Walking out to my vehicle does not constitute a great service demeanor. How else would you see what needed to be done. Had this guy seemed even a little interested I would have waited for a scheduled appt. He never offered to show me actual products or detail of options. Of course the owner will back the employee as he probably hired him. The only worse experience was at DES.
Quick and easy experience. Called three days previous to a radar installation and I was in and out within 30 minutes.
They did an amazing job on my wifes van installing a remote start and rear view camera! They are very fast and had it done within 2 1/2 hours! Will definitely recommend them to everyone I know.
I would recommend Soundtronics to Barrack Obama for that bulletproof vehicle he has. Lol I been dealing with them since they first opened. I never had a problem. My last visit was simply amazing. I needed 2 front door speakers changed. After getting my keys, I was literally in there for 7mins. I was blown away. No place in town can beat this kinda service. Oh yeah, Johnathan is extremely knowledgeable of whatever u need. A1 dealer in my opinion.
Great experience overall, really good people! Thanks for the help!
I decided after much debate to upgrade the radio in my 2013 Subaru Outback. I went to several places, but ultimately decided Best Buy or Soundtronics would do the installation. Soundtronics quote for the installation was lower than Best Buy. I worked with Carter at Soundtronics. He recommended a radio. Best Buy had the same radio at a lower price. Soundtronics matched the price. They installed the radio and gave me instructions on how to use all the features. Carter was very patient with me and helped educate me on how to get all the benefits from my new radio. Highly recommend this business if you choose to upgrade your automobile.
Quoted me 3x less than DES did and did great work. Got the job done the day I needed it and took less time than they said. Great guys!
Excellent customer service and product selection.
Replaced my old, factory radio with new one with Bluetooth, touch screen, etc for about the same cost as repair of old. Plus, installed in about an hour compared to sending old one off to be repaired. Love the new one!
Had Soundtronics mobile crew come install electronics. They were on time and had all necessary tools and parts to do job. Both techs were knowledgable and cleaned up after job. Highly recommend. Used the company several times before and they continue to impress.
Had yet another first class experience at Soundtronics. Today they did an amazingly seamless job of installing a backup camera in our Toyota Solara convertible. Mike, Jonathon, Doug, Carter and Olivia were all everything anyone could wish for. They were businesslike, efficient, knowledgeable, skilled and helpful. These are charming people who run a good, honest business and who know what they are doing. Who could ask for more?
I walked in for a wire harness for an aftermarket deck I wanted to install, not only did I come out with the wire harness but also a brand new pioneer deck that sou ds awesome as well as leaving with all the knowledge I needed to know even information that wasnt part of my purchase as free advice, great service great sales team and good atmosphere and great prices all the way around. Definitely would recommend
One of the last places in Wilmington to get good sound for house or car. Guy in the front just seem like he was wasting his time helping me. But all the other times I have been there has been great.
I have had a few items fixed or installed thru the years at Soundtronics. I just went in to have my sons radio checked out and replace his speakers. And these guys are still just as nice, honest and prompt as ever! I am so happy to see a home town business stick around for all these years! It is the true family owned and operated business with great service! I have always recommended them to anyone with auto or home stereo needs, and the auto start for your car at a decent price! Great people! Great business!
I have been a customer for many, many years and can tell you that the entire crew is professional and honest. Jonathan and Mike have taken care of my TV and audio needs and made sure I got honest advice with fair prices. Thank you so much Soundtronics!-Gerry Floyd
There is absolutely no other business in Wilmington I trust with my car audio needs. Fair prices, for consistent top of the line work. They truly treat your vehicle like it is their own and they make sure you leave satisfied. ANY time I need any sort of wiring done, they are the first place I call.
These guys are very conscientious and go above and beyond to provide exceptional customer service. I recommend them every chance I get.
2011 Jeep Wrangler/ Rubicon Call of duty edition. Previous owner had a a double din radio with an amp and two 10” subs in a box. Previous owner let me know that when he installed everything the radio wouldn’t turn of causing the jeeps battery to be completely dead the next day. Took the jeep in to have the system looked at because the radio wires had no power to it at all and was stuck without audio in my vehicle for months now. The guys greeted me with a warm welcome and took care of all of my needs. An hour later they came up to the front and told me that everything looks good and they were able to hook the system back up with no problem. Now I’m back on the road with a banging sound system thanks to these guys. I highly recommend stopping by to at least see what they have to offer. These guys are amazing and also professional!
I went in initially to get a quote on installation for a new stereo and speakers for my girlfriends Toyota Corolla. They were very reasonably priced and I experienced extremely friendly and knowledgeable staff. Install was quick and looks and sounds great. After install my girlfriend was helped by a member of the staff with a quick overview of the features and operation of the new equipment. I highly recommend this place for your car audio needs.
Definitely worth their stars.
Been here a few times now. Each time I go I notice 3 things.1) The staff acts as though they are being forced to work there. No interest or enthusiasm about sales inquiries or questions.2) The store doesnt really carry high end stuff. So go elsewhere for top of the line. Doesnt feel like a high end store.3) They charge high end prices. Installation fees are out of this world. For a stereo, 2 amps and 4 speakers I was quoted at over $500Also, As far as the custom wiring and work inside peoples houses? As a service technician for an internet provider I can emphatically say there are at least three companies in the area that do a much better job. Their work is typically very sloppy and just not professional, period.
High level of expertise among a very professional team and pricing of products in line with most competitive electronics retailers.
These guys are the best, installed a backup camera and it’s perfect. Thanks for a great job done and they fixed my car alarm too!!!!! They go above and beyond!!!! Thanks
Very good customer service
If you want cheap go some where else, if you want quality and your moneys worth this is a very awesome spot Jason,joe and the guys treated me like a king these guys are hardworking and did not discriminate me in any way unlike other places in Wilmington I highly recommend this place
Been a customer for years. Since early 90s off wrightsville ave. You have installed stereos systems in many of my and my wifes vehicles. Great staff and customer service. I recommend you to all my clients for work in thier homes now.
Great job guys on my new 2015 street glide, when other couldnt do it, you did in style. System sounds and expert service in a timely manner. Great people to deal with friendly and knowledgeable. Thank again. BX
These guys are fantastic, very accomadating and the prices are competitive for good products. They have done work on my Sierra Z71 and my Cherokee. Couldnt have asked for better service.
Was in and out quickly with a new stereo installed. Jason was fantastic.
Always do high quality professional work. Got them to connect my subs and add a bass dial, looks as though it came stock with my car. Fully recommend.
Great service with excellent results.
I have been struggling with our car radio since we bought it (used) and had every intention of buying a new car audio system $300-500 from Soundtronics today. The salesperson was nice enough to check our antenna and other connections and was able to fix our problem with a couple minor re-connections and now we have a use-able car radio for $37! He very easily could have sold us what we thought we needed but just fixed a shabby installation. Thank you and we will be back when we want to upgrade our system!
I went in to buy a car stereo and the sales person found exactly what i needed. They installed it and i was out of there in less than 1 hour. Awesome..
I had a great experience at Soundtronics. Doug was super knowledgeable and I was able to get everything I wanted done. They had everything in stock for my head unit and vehicle, the work took a coiple of hours. (same day). A+++
2 years agoI recently had an alarm system and remote start installed in my 4Runner and the service was great from the sales floor all the way to the install bay. The installer Doug did a phenomenal job I HIGHLY RECOMEND these guys after seeing their work AAA+ rating Trust worthy and reliable!
Excellent experience!! would recommend to a friend. The Pioneer head installed in my van is Great!!
I paid 165 in to wire a amp and subs in labor and my amp blew a week later. I dont think it was wired correctly and they told me I didnt need my capacitor which I think would have prevented the loan. I paid more in labor here than I would to get actual Mechanic work done. When I took my car up there they just tried to sell me another amp. No thanks. Mind you I did have this system for about a year which I wired myself and had no problems other than blowing a few amp wire fuses. 10 days after their install and my amp blows. Owner also commented on this post blaming my equipment pretty professionally then removed it. Pleasant guy.
All around good service in the store and in the installation!!
I was having issues with an existing system and they figured out the problems, fixed them and had me put the door in just over an hour. I cant express how awesome this place is. The crew is very knowledgeable. I highly recommend.
Very pleased with pricing and customer service. They helped me out with installing my system when I tore into it and then realized I didnt have a clue how to properly install a radio, amp and speakers. Thanks guys.
The only place on the east coast (and Ive lived as far north as Syracuse, N.Y. and South as Gainesville, Fl) that is allowed to add or subtract to my vehicles. They are honest and straight forward. If theres an issue, they resolve it!! Ive dealt with a gentleman by the name of Jonathan since 2011... wow! Seven years, and four cars in, my statement rings true. They have business for life. Id travel just for their service alone.
I recently had an alarm system and remote start installed in my BMW the service was great from the sales floor all the way to the install bay. The installer Doug did a phenomenal job I HIGHLY RECOMEND these guys after seeing their work AAA+ rating Trust worthy and reliable!
Fast, professional service.
Very fast and did an excellent job on installing stereo and speakers in my truck
10/10 great people got in and out in less than a hours 100% recommended
Great service. Staff well versed. Comfortable waiting area.
Fast, Efficient and Affordable! SUPERIOR Customer Service!!!
Great prices, great selection, audio expertise and advice outstanding! Keep up the good work Mike and team.
Great service
I errored in my previous info. Please accept my full apologies. These gentlemen did a fabulous job. Thank you much.
Awsome place!!!!!Jason was completely on top of everything I havent had any problems..they will have all my car audio business...thank you guys
The Soundtronics team rescued me from the Big Box store (who will be unnamed but rhymes with Dest Duy). Test Tuy made me work very hard to pay more than I wanted for less than I asked for. Thank goodness they also screwed up delivery so that I finally came to my senses and cancelled everything before I wasted anything more than the hours and hours of nonsense they put me through. Went to Soundtronics and in 15 minutes I had purchased more than I thought I wanted and paid less for it. It was delivered for me free and was in my house in less time than my first shopping nightmare at Rest Ruy. The only reason I spent an hour at the store was because the longer I talked to the Soundtronics team the more useful stuff I learned. I do have to wait a while to get my delivery installed and set up. I sure hope they hire more set up and install techs soon! But even if they don’t, I won’t ever do business with anyone but Soundtronics again. I hope I get another invitation to review after installation.
Thanks for bringing our Van up-to-date with our Smart Phone. 😀😁
Great salesmen but when you have a glitch they leave you cold. Bad HDMI cable in main room. They had fed the cable through the wall. Wouldnt come handle this simple fix FOR OVER 10 DAYS.
Took my lamborghini there to install better sounds and Doug not only made it pump but his work was like factory .. these guys are A/1 company peroid !.T
Xm/sirius radio not working in my truck. They checked out very quickly, found problem, offered solution, fixed expeditiously. Outstanding service, very pleased. Very fair price for work.
When you hire someone to do the work. Dont hire no one to do a half job.
Had my club wired and music put in there from these guys also had my Jeep system put in these guys are amazing
Do not get work done here! I had a radio installed yesterday as well as amp tuning. After the car was delivered to me, I found that the air conditioning thermostat didnt function. As soon as I went inside I was prompted to pay without even being asked if I was happy with the service. After I told the installer the problem he was reluctant to fix it! He said he would have to dismantle the dash again and it would take time. I told him I had time even though he didnt act as though he did. After only ten minutes my car was out again. The installer made a remark about not being able to wait another day which was out of line. When I got home to check the amp settings I saw that my gain and bass boost was set to the maximum setting which can cause damage to equipment. I consulted the manager on duty to discuss my displeasure with my experience only to be met with argument. If I need any further a/v work done I will take it to Sound Decisions where I had some home audio work done. I would recommend the readers of this review do the same.
Jason was cool
Good work a bit on the Pricey side though.