It was a pleasure working with Ashley Rivers! Her design sense is wonderful, and — more importantly — her willingness to go above and beyond for us made our experience better than we could have imagined. We will gladly suggest her to our friends.
Jeanne did an amazing job transforming our living room. Her assistance with furniture and fabric selections made all the difference. Were still waiting on a coffee table but thanks to the great work in that room, were now working on redoing another room as well. I would highly recommend Jeanne if youre looking for a talented designer.
Excellent advice and guidance from a very talented associate, Ashley Rivers.
Jeanne, our designer, was great. She came to our home and listened to what we were looking for. Waiting for our items to be delivered. Dont hesitate to ask for Jeanne!
Recently, my husband and I worked with Jennifer Mattis from Ethan Allen on designing furniture for our new open floor plan house. Working with Jennifer was an amazing experience. She was willing to collaborate on design concepts that met our functional and aesthetic needs. Using measurements of our house, she generated 3D renderings of our design selections. Jennifer has an exceptional sense for colors, textures, and space utilization as well as knowledge of Ethan Allen products. She had great descriptions for design concepts like, stunning, snappy and smashing. Just like us, she would get excited as the quality of our interior design improved. She shared the same passion for high design standards as we did. Her upbeat personality made the experience fun and memorable. Now, we call our house our home.
My wife, Paula, and I worked with Jeanne Gillespie at Ethan Allen in Wilmington to design and obtain our furniture needs for a new home we recently purchased. She was wonderful! She was very thorough in understanding our needs along with our furniture/color preferences, and put together a really great portfolio for us. We are very excited about moving in with this furniture, and would highly recommend her to anyone!
Bring your wallet. But at this store you are getting quality furniture. Not partical board junk that falls apart after 6months. Highly recommend
I worked with Jennifer Mattis and together we transformed my living room into a warm, comfortable, absolutely beautiful room!! It came out so perfectly! She immediately got to know my style and helped lead me to pieces that are timeless and blend beautifully! My husband and I are so happy with the quality of the furniture. I enjoyed working with Jennifer. I had so much fun. She is so energetic, warm and she is on top of her game! She was always quick to get back to me with information. I highly recommend Jennifer Marris.
Jeannie Gillespie was a pleasure to work with. I bought two 78 inch leather sofas and custom fabric accent pillows. My furniture is beautiful.
We are working with Jennifer Mattis to update the look and feel of our living room. Jennifer has been so helpful in getting to know our individual preferences and assisting us in creating a look that is comfortable but also elegant. We dont have all the new pieces yet, but we are excited and very much appreciate Jennifers insights and follow-up throughout the process.
I absolutely recommend Haven Morrison in Ethan Allen-Wilmington for design assistance. She took the time to visit my new home and instantly recognized my style. Haven even helped me pick out and hang my pictures in the “right” places! Haven also very surreptitiously and skillfully talked me out of a coffee table that I had admired. She was so right - that coffee table would not have worked in my living room at all. Haven saved me from making a costly mistake. My living, dining and entry rooms are now so perfect - she nailed everything! Thank you, Haven. I have absolutely no hesitation in recommending Haven - in fact I would enthusiastically encourage it.
Jennifer Mattis was amazing! Wed been to several stores looking for a new sofa. I have a bad back. All she had to do was look at the way I like to sit, and she immediately found me the perfect fit. She even dropped by the house on a Friday night (before a hurricane was due to hit that weekend) to make sure the size we selected would fit in our apartment. She really went above and beyond to help us out. She will now be the first person I call anytime I need furniture or decor items.
When we moved into our new home, we were extremely fortunate to connect with Haven Morrison on our first visit to Ethan Allen. Haven is extremely talented and energetic. With her help, we furnished our entire home with selections from Ethan Allen. Haven is very intuitive and quickly discerned our likes and dislikes, making suggestions that made our choices easy. She is also very thorough and organized so all of our orders were correct. Her follow-up is outstanding and she always went the extra mile to ensure our satisfaction. We look forward to working with Haven again!
Wonderful experience. Our designer, Jennifer Mattis, was incredible She was knowledgeable,friendly and gave great advice with excellent communication and follow up. The sofa is gorgeous and arrived ahead of schedule. We are awaiting two other chairs but totally understand and even expect them to be late due to the current pandemic. I would certainly recommend this store in Wilmington, NC as well as the company itself
Shortly after moving to Wilmington, I visited Ethan Allen for assistance in designing and furnishing the main living area in my new condo. That day I was fortunate to meet Haven Morrison, an energetic and talented designer there. After preliminary evaluations, I asked Haven to design the space around a blue-toned carpet I had seen in the store. She did a fantastic job choosing pieces and colors, encouraging me to get out of the box, while respecting my tastes and incorporating furniture I already had.When the new rug and furniture arrived Haven was there to oversee their precise placement that capitalized on my limited space. Nearly two years later I remain in love with my new space and marvel how she brought out the real me.
Prior to our move to Wilmington, we realized we would need some new furniture and recently decided to take that step. We really appreciated the time and attention to detail that designer, Jeanne Gillespie, gave us in guiding our selection of furniture, fabrics, and a rug for our tv room. She was courteous, enthusiastic, and responsive throughout the process. We are already planning to seek her advice when we turn our attention to our living room.
First, the quality of Ethan Allen furniture is far superior to any other furniture we have purchased in our lifetimes. Additionally, my wife and I have worked several times with Haven Morrison and have been extremely pleased with her service and design ideas. We have received many wonderful comments from family, friends and neighbors on our family room area rug, sofa and chairs. She has also helped us with paint choices and repurpose spaces that are, not only, more useful, but are also very attractive.Frank & Sharon RamsayWilmington, NC
I have worked with Jennifer Mattis at Ethan Allen and she has been a joy to work with. She is a very talented designer with a great eye and helped me considerably in choosing a variety of furniture for a master bedroom remodel. She is professional, talented and personable. And her scope of talents will assist you in all aspects of design, from furniture to window coverings to color palette. I highly recommend her.
Haven Morrison spent many tireless hours helping me furnish our newly built home Bald head Island. She was a pleasure to work with and showed great patience in helping me make the many difficult decisions involved in designing our spaces. She is a very talented and passionate designer and enjoys what she does. We are very happy with our new home and the furniture we purchased from Ethan Allen with the help of Haven. We hope to work with her again in the future and will definitely consider purchasing from EA. We appreciate the quality and craftsmanship of the furniture and accessories as well as the design services that are offered.
Jeanne Gillespie is a gem to work with. Jeannie visited my home twice and drew up a floor plan before I made any selections. She helped me furnish my entire living and dining rooms and my front hall entry. Jeannie was so helpful when choosing finishes, fabrics and area rugs. She will be coming back to help me choose accent pieces and art work. Because of Jeanne’s design expertise, I am the envy of the neighborhood!
We have been working with Jeanne Gillespie over the past year to select new furniture, rugs,window treatments, lamps and accessories for our dining room, entry way and great room. She has been a total delight throughout the whole process! She helped us make the perfect choices that reflected our life style and personalities. Jeanne always answered our questions thoroughly and in a timely manner. She helped us blend our older Ethan Allen furniture with new pieces for a beautiful updated look. We are thrilled with the final results and would happily recommend Jeanne and Ethan Allen if you are looking to make your home beautiful!Marilyn & Dennis
My husband and I recently moved to the Wilmington area and wanted to replace our master bedroom furniture. Not being familiar with the area, but familiar with Ethan Allens reputation, I found a showroom.I was introduced to Jennifer Mattis. We became fast friends. My original plan was to replace the nightstands and customize a more contemporary bed, working with a unique existing dresser. Jennifer made designing a custom room easy. With her direction, we found not matching but nightstands that compliment the mercury mirrored dresser. We also picked out a beautiful leather for the platform bed. I am generally not inclined to purchase everything from one source, but in this case I did. With Jennifers help and direction we transformed the room into a suite. We also purchased a painting, bedding ensemble, custom upholstered chair, side table, rug, and a shelf to hold all of our treasured family photos. The last elements are the window treatments, which we began today. Once again, Jennifer is making this process easy. She has a talent for helping you determine your style and implement that into your home. She is the best designer I have ever worked with. I will continue to consult her for all of our design needs.
My husband and I stopped into the Wilmington Ethan Allen looking for ideas for our Living Room. We hooked up with one of the designers, Haven Morrison, and we are sooo glad we did! Haven spent a lot of time with us getting a feel for our style and pointed us to some perfect pieces. She came to the house with many samples that we ended up choosing. The finished product was exactly what we had hoped for!Haven is a fantastic designer that listens to her clients and then knows fabrics that tie in the whole scheme. I would highly recommend Haven to anyone looking to either add a piece or an entire makeover.
I enjoyed working with Haven Morrison, she was so easy to work with. Haven is friendly, professional and knowledgeable. She gave me great options that were in line with our taste and budget. I have already shared my experience with friends and definitely will be consulting with Haven again for future purchases.
We loved working with Jennifer Mattis!! She has a passion for decorating and working with people!! Her knowledge of design, attention to detail, and enthusiasm are unmatched. Her visit to our home was exceptional in planning with us, solving space problems, and meeting all of our needs!! She was great in answering our emails, and texts, and keeping us informed of our orders and deliveries. We will continue to call on Jennifer for our needs in the near future. Bill and Fran Grady
After checking several furniture stores in Wilmington, NC we found exactly what we were looking for at Ethan Allens. We were expertly guided by Haven Morrison. She took the time to come to our home on her own time to see our dining and living room furnishings and assured us that we would find exactly the right piece for our home. We appreciated her help in making our selection of a stunning Buffet for our home.
My husband and I have had a wonderful experience with this Ethan Allen store and with our designer, Jeanne Gillespie. The store manager, Cindy, has gone out of her way to make sure we have been happy with all of our purchases. We have worked with Jeanne over the past 2 years to furnish our home. She is an excellent designer - has a great eye for colors and patterns, gives honest, excellent advice, and is delightful to deal with. She has gone over and beyond to bring samples to our home, understand our taste and be a great resource. Everything we have purchased from this store is top quality and beautiful. I cannot say enough good things about this store or the friendly, wonderful, creative people who work there!
PROFESSIONAL/TALENTED/ENERGETIC! Jennifer Mattis was our designer and she is truly an amazing! I had a brand new home to furnish which should have been an exciting project but, doing it myself was no fun at all. After meeting Jennifer, she made the entire process an enjoyable experience. Together, we were able to find the perfect pieces of furniture, floor coverings, accent items and more. Jennifer was able to discern my tastes and pull together ideas that made a cohesive experience for all who visit our home as well as made it comfortable and inviting for us. Thanks to Jennifer, we are happy to be home.
We had lost all our furniture last year due to Hurricane Florence. We finally were at a place in July where the renovation was in its final stage and we could think about replacing our furnishings. We are so great full that we decided to look into Ethan Allen for replacement of our furnishings. Our fears and apprehensions of choosing the right pieces that would be stylish and would fit into our lifestyle where all assuaged when we were assisted by Ms.Haven Morrison, one of the interior designers at the Wilmington, NC store; not only was she knowledgeable about design but she took time to listen to what we were looking for and considered our financial constraints at that time. She made the process so effortless for us. It felt like shopping with an old friend that was considerate of our condition post hurricane. Even my husband who hates shopping enjoyed the experience. I highly recommend that you seek her expertise when looking for furniture pieces. We are so pleased with how all the items chosen fit into our home. Ms. Haven was instrumental in our home feeling like home once again.Lillian JimenezWallace, NC
Jennifer Mattis at Ethan Allen- Wilmington is an experienced and talented designer and, just as importantly, she is also a delight to work with. We recently moved to Wilmington and have had to purchase several pieces of furniture for our new home. Jennifer was patient and provided excellent recommendations. I highly recommend consulting Jennifer next time you need new furniture, drapes or accessories for your home- you will not be disappointed!
Haven Morrison did a wonderful job when we redid our whole house. Everyone loves our paint colors and our furniture. She even helped us with rugs, pictures, and other items to make our house our home. She has a great personality and I consider to be a great friend.
Jennifer Mattis loves designing, she is full of energy, excitement and ideas. Once the concept is determined, she gives great options with a very well prepared visual. I look forward to each meeting as she completes the design and see the results unfold into a welcoming, livable home.
We recently purchased a sofa and love seat from Ethan Allen. We were very pleased with the available selections of furniture, fabrics, pillows and design services.Jennifer was a gem! She gave us space to discuss our likes and preferences while still being available to answer questions. She was very knowledgeable throughout the entire process not only from the business end but also from a designers viewpoint.We felt we made a well informed decision with our purchase and could not have done that without Jennifers help and guidance. We are very excited about our new furniture and look forward to doing more business with Ethan Allen again.
My husband and I have worked with Haven Morrison for several years; first to furnish a new sun room and later to fill in pieces in our kitchen and great room. Haven has visited our house to see the setting and to bring fabric samples. This has been invaluable. Haven is energetic, always gets back to you quickly and has wonderful design suggestions!!
We LOVE working with Jennifer Mattis! Her energy, enthusiasm, and passion for decorating seem to know no bounds. She is easy to talk to and offers a myriad of creative options for our decorating dilemmas. She approaches each project with an eagerness as if it were her own home, constantly revising and tweaking ideas and offering suggestions. Jennifer clearly loves what she does and is a natural. Working with Jennifer to decorate our new home has been an absolute pleasure.
Haven Morrison is very friendly and knowledgeable. She was willing to take as much time as the projects required without making you feel rushed. She works great with people and has a outstanding eye for design and fashion.
Jeanne Gillespie was our decorator and sales representative. I have been trying to decorate and furnish my home for three years, however I had a difficult time finding the right person who would listen to what I wanted and guide me to the styles and colors that fit my taste, yet went together. Jeanne was fantastic, she came out to our home with samples and transformed our plain look into a beautiful, stylish and comfortable home. She contacts me when there are good sales and we continue to keep in touch. I recommend Jeanne and Ethan Allen, she will work tirelessly to transform and beautify any home. Ethan Allen has exceptional quality furniture, furnishings and accessories.
My husband and I went to many furniture stores. We visited Ethan Allen and meet Haven Morrison. She designed our great room, den and counter stools. Haven has a real talent selecting beautiful materials. We have received many complements from our family and friends on Havens designs.
My husband and I have been working with Jennifer Mattis to furnish our sitting area. Jennifer is professional, enthusiastic and inspiring. She came to our home to learn of our taste and take measurements. I have every confidence that our choices will fit perfectly in the space. She listens very well, taking into account our need for comfort and stylistic preferences. If she shows us something we dont love, she finds an alternative. We have been really happy with our Ethan Allen experience.
Colleen & I have been working with Jennifer Mattis. We are in the process of building our dream beach house....Jennifer has been patient & thorough throughout the entire design & selection process. We are looking forward to round two!! Thanks for all your help...
We are so thankful that the day we went to Ethan Allen that Jennifer Mattis was the designer who came our way! Jennifer came to our home, which has a challenging floor plan, and spent hours working in the space with us. When we met to choose finishes, fabrics, and furniture she brought amazing ideas and was so positive and patient. She was able to give us an amazing vision of our space and we are so excited to see the finished product. Jennifer is fantastic, we could not have done it without her!
We purchased a kitchen set with an oval table and 6 chairs based on the recommendation of the salesperson. (it was a custom order, so the table and chairs were not available to see prior to placing the order) When the furniture arrived, the table was not large enough to adequately fit the 6 chairs. When I contacted the salesperson about it, her response was Well you signed off on it, not the response I was hoping for!
Appreciated so much working with Jennifer Mattis – she made creating my dream home an enjoyable and fun experience. Her enthusiasm, creativity and professionalism - along with her “eye-for-detail” and genuine desire to bring her clients “personal style” to life – makes her a design expert, I would highly recommend. Love, love, love the results!!Thank you Jennifer!
Working with Jeanne Gillespie has been so much fun. She is amazing! We are building a new home and wanted quality furniture for many rooms. Jeanne pulled together layout ideas, fabric choices, rugs, lamps, etc. We loved her ideas and I cant wait to see it all come together! We highly recommend Ethan Allen and Jeanne Gillespie!
Design consultant Jennifer Mattis got me from the moment I walked into the showroom. I went in looking for a bed, and left with a complete master bedroom overhaul! While Jennifer and I collaborated on everything, she anticipated my tastes in finishes, fabric, motifs, etc. For the site visit, she was knowledgeable, energetic, and equipped with a bag o design ideas for other spaces in our home. When the movers delivered the furniture and set it in place, I couldnt wait to send her pictures. Every design decision was thoughtfully and exquisitely made!I am so lucky she was working the day I visited EA. Im excited about our next design adventure!! 500 stars!
We have worked with Jeannie Gillespie for many years. She has done whole house redecorating for us twice as well as periodic tweaks to keep the decor fresh and updated. She has an eye for color and style that brings a smile to your face when you enter a room. You know that she is good when your friends ask for your decorator’s name.
We went to Ethan Allen to buy sofas. This was the third time we have bought furniture from the local branch. We told our designer, Debra Williams, what we owned and what we had in mind. She brought fabric samples to our house and was helpful with suggestions as soon as she saw what our tastes were. Between the time of our order and delivery of the sofas, we got regular updates. The staff person scheduling deliveries was very helpful in setting up a delivery time that was convenient for us and the shipment arrived within five minutes of the appointed time. The young men who brought the sofas in were polite, helpful and extremely efficient in getting the pieces in place. We are very pleased.
I purchased two swivel upholstered chairs for my living room. Jennifer, my sales lady, is very energetic and very knowledgeable. She came to my home and gave me some very helpful design ideas which I so appreciated. She even followed up with me to see how I did after the hurricane. I would highly recommend her and Ethan Allen and will shop there in the future.
Trying to select furniture for our 2nd home was a bit daunting. Going to Ethan Allan was the easy choice since it is always my go to store for quality furniture.Using store designer, Jennifer Mattis, made the furniture selection and redecorating a fun and easier experience than I could have imagined.Jennifer brought the fabrics to my home several times to help measure and make my selections.With combining her expertise with my style I was able to choose furniture that I will love for many years!
My husband and I had the pleasure of working with Debra Williams to design our recent sofa purchase. She was very helpful and suggested style options that fit our taste. She even brought a selection of fabric samples to our home (twice) so we could make sure that everything blended with our existing pieces and looked pleasing under our lighting. She made us feel as if we were her only clients, never rushing our decisions. Bravo, Debra!
We have shopped at Ethan Allen for years but what made this experience different was our Design Consultant, Jennifer Mattis. Her eye for style, color, fit and function was unsurpassed. She has an engaging personality and a positive can do attitude. She followed up through out the process and made sure that we were completely satisfied with our decision and that the pieces work with our overall design plan. If you are looking for someone that truly cares about your home design selections then you should allocate time with Jennifer at Ethan Allen in Wilmington.
Our designer, Jennifer Mattis, was outstanding. She not only helped us with our furniture selections, she offered to come to our home with samples to ensure we were able to see the fabric in the room in which it would be used. Jennifer also kept track of our selections and emailed me frequently with delivery updates. We were very pleased to have worked with her. She is personable and knowledgeable. We highly recommend her.
Fantastic experience working with our Sales Consultant, Jennifer Mattis, from the time we walked in the door at our local Ethan Allen in Wilmington, NC. Jennifer has a passion for design and an effervescent personality to go with it. She had creative ideas yet she was very open to hearing my thoughts and ideas, too. We worked together well to creative a new living room for my new home. We are excited to see the final product when it arrives in a few weeks. Thank you, Jennifer!
We worked with Jennifer Mattis for the purchase of our dining room furniture. Jennifer is a complete delight! Her knowledge and design sense is outstanding. She is smart, sweet and oh so charming! Jennifer followed up after the delivery of our furniture and also gave us a call after Hurricane Florence to see how we fared. Great customer service. Jennifer is the best!
Jeanne Gillespie made selecting and purchasing our new living room furniture and dining room table & chairs fun and easy. She brought fabric samples to our house, had a real sense of our style and helped us put our new look together! Jeanne is friendly and professional and simply a delight to work with!
My shopping experience at Ethan Allen was totally enjoyable due to the experience, efficiency and excellent design ability of Debra Williams.She has a great sense of humor and design eye which has resulted in a beautiful living room.Thank you, Debra 😘🙏PS She even took time to track me down after Florence roared thru because she hadn’t heard from me.That is customer service and caring about your customer.
I bought /ordered a leather recliner from Ethan Allen in January 24, 2018. The chair is very attractive and comfortable. The customer service has been very poor. I never received any updates on the order except when I called the sales person and then not always a reply. The original delivery date was 4/9/2018, after numerous phone calls (with different reason/excuses each time) the chair was finally delivered on 5/15/2018. The delivery folks were pleasant and did exactly what I ask.Within in a day the foot rest would not stay in position when chair reclined, it lowers itself down. Not acceptable!I called the sales person and explained the problem to her answering system. A few days later she replied saying she had entered the problem to their service people and they would contact me, never have heard from anyone. I have called her back asking when will this get fixed. No answer as of today (6/10/2018).We have bought a number of pieces from Ethan Allen through the years and have always been very satisfied with service and the product. Not this time, totally unacceptable.
I really enjoyed my experience at Ethan Allen in Wilmingtin, NC. Jennifer Mattis was so helpful.She came to my house to talk about furniture placement and color. Very knowledgeable about their products. She was patient when I kept changing my mind. Very easy going. I will go back and I would ask for Jennifer.
We are building a new home and working with Jennifer Mattis has been a wonderful experience. Jennifer was great at helping us select the size, style and fabric for the perfect sofas for our new home. Much of the work was done long distance and Jennifer was very quick to get us room layouts showing how different size sofas would look in our new home. We look forward to working with Jennifer in the future after we make our move later this month.
Outstanding product of high-quality materials & craftsmanship. Jennifer Mattis customer service was excellent--thorough, well informed and with good follow-through. I was notified early of my delivery confirmation, and delivery was prompt. The gentlemen who delivered and assembled the item were outstanding as well. A good experience throughout.
On a whim, while shopping for new house furniture, we turned into the Ethan Allen lot just to look... Once inside, we were met by Jennifer Mattis, who showed us around. It became very evident that her expertise was in design, and her suggestions were VERY helpful in filling-in some areas of our home where we were still lacking furniture. Jennifer was understanding of the fact that we already had purchased some pieces from other stores, and made great suggestions without being pushy, taking time to learn our decor style. Her help led us to purchase not only multiple pieces of furniture, but also rugs and bedding (which I didnt realize were even available at Ethan Allen).We would STRONGLY recommend Jennifer Mattis to ANYONE who is building, remodeling, or simply looking for furniture! We were 100% satisfied with her service!!!
Jennifer Mattis is an outstanding professional with whom I had the pleasure of working as I completely redesigned my living room. With a strong sense of color coupled with strong opinions, I’m sure she found me somewhat challenging to work with. She was extremely patient, listened intently to my thoughts and perspectives, and worked diligently to help me find exactly what I wanted. The end result was a stunning room that I had a blast creating with Jennifer. She is fantastic to work with, over-the-top professional, and a really fun person. Can’t say enough nice things about her. 5 stars plus!!!
I have had the very best time and the most wonderful experience dealing with Jennifer Mattis at Ethan Allen on College Road in Wilmington! She works super hard to make sure you and your family are happy with your purchase! She is full of energy and has an infectious personality! She makes shopping fun!!
Jennifer Mattis provided us with her cheerful expertise from the moment we walked into the store. That, combined with her follow-up on delivery times, made for a very smooth transaction. Kudos to Jennifer!
With the help of designerJennifer Mattis, I redecorated two rooms of my home and made them more functional, brighter and much more appealing. She was open to my likes and dislikes very quickly and worked with me accordingly. The design assistance, delivery and quality of the furniture have exceeded my expectations!
Debra Williams was such a pleasure to work with. Professional, prepared, clever and fun. Our sofas and chairs are all excellent, EA high quality products.
It was a pleasure working with Jennifer who brought new ideas and creative ones to our home. Her design skills are excellent and she as a lot of energy!
Loved our experience. Only thing I can somewhat complain about is that it took them about 20 minutes before we were approached. We were in search of a bed for my son and found a great deal! The bed fits our space perfectly. The rep who did work with us was able to answer all of our questions and didnt try to harass and over sell when we said we were only looking for a bed. She set up our delivery and made sure everything was accounted for before delivery. We will definitely be taking Ethan Allen in to consideration for any future buys.
We worked with Jennifer Mattis to furnish our master bedroom in our new home. Jennifer was outstanding to work with! She was professional and pleasant and helpful with suggestions to choose from. We highly recommend Jennifer as an interior designer.
Jennifer Mattis was AWESOME. I came to Ethan Allan seeking help to furnish a cozy library / TV / reading room in an old historical farm house. She spent an entire Saturday afternoon with my girlfriend and me in the store helping us with ideas for everything and narrowing those ideas into reality. Then she came out to the house to see the house, the room and to get a good idea of tastes, lifestyle and needs. She came up with suggested pieces and floor plans and we met for another Saturday in the store going over EVERYTHING. We ordered sofa, recliners, console, tables, ottomans, lamps -- an entire room. Jennifer was very knowledgeable, had great ideas, is clearly eager to help the customer pick whats best and very patient through the whole process. And she was FUN to work with. Cant wait to get the new furnishings and see it all in the room. I recommend Jennifer Mattis without any hesitation. Chris
Excellent experience. Even the piece we ordered was chipped, EA responded immediately and had it repaired.We bought a floor model and had no option but to accept the piece based on the sale price. EA team resolved the issue within a week.
We wanted a quality sofa, so we went to Ethan Allen. Jessica was the designer who helped us. She wanted to make sure that we were well informed, so that we could make the best decision for our needs. She was warm, courteous, knowledgeable, and helpful. Overall, our sofa shopping experience was great!
Designer Jennifer Mattis is five stars plus a million! She made the overwhelming process of buying furniture for a new home into a fabulous experience! As we navigated selections for each room of the house, Jennifers patience was beyond measure. Her enthusiasm is infectious and she even made my daughter a part of the design process. I think we may have a future designer on our hands now!The first two pieces of furniture arrived today and I cant wait to see the rest of the house come together. Thank you Jennifer!
I’m not rating the store. I’m rating the furniture. I have 6 Ethan Allen pieces of furniture. All of them are wood pieces. My house was in the flood from Florence. I had 5’7” of water inside the house for 6 days.Every single piece of Ethan Allen furniture fell apart, I was not able to save any of them. On the other hand the wood pieces, like chairs and night stands that we bought at Pier One they still standing.A good cleaning and oil and they will look like new.I guess I will not be buying Ethan Allen furniture for the new house that we soon will start building.
We worked with Jennifer Mattis at Ethan Allen in Wilmington, NC. Jennifer was a ray of sunshine and a true professional! She was responsive to all of our many questions and extremely knowledgeable. I highly recommend working with Jennifer!
Knowledgeable staff. Great products. High prices for quality.
We worked with Jennifer Mattis at Ethan Allen and had a great time with her. We met with her in the showroom of Ethan Allen and then she came out to do a home visit. She was great, very personable, listened to us and asked questions about our likes and dislikes. We purchased an end table and two lamps for our living room. We cant be happier. Thank you Jennifer!!
Fifteen years ago we bought furniture from Ethan Allen. The designer did such a fabulous job that the pieces still work today! Recently we purchased a new home and needed a sofa. After trial and error, we again visited the Wilmington location and met Jennifer Mattis. It is so worth it to pay more when she will come to your home and see your space. We have an irregular shaped living area. The placement of furniture and the size of the couch was key to making the room all come together and she nailed it!
I just received the last piece of Ethan Allen furniture for our living area, and I just love how our room looks! Our Designer, Jennifer Mattis had such vision and put our room together with perfect colors and textures, I especially love the last piece, a robins egg blue end table that fits perfectly between our two recliners, that are brown leather, and lifts their depth.Thank you so much Jennifer, I would highly recommend you to design any room professionally and beautifully!Thank you again Jennifer Mattis,Diane Rezek
It was very pleasant to work with Jennifer Mattis, she is so positive and enthusiastic! And it was a lot of fun to work using Skype from Russia to the USA! I really like her ideas of style and color combinations for the chosen furniture and rugs!
Jennifer Mattis is the designer at Ethan Allen that guided me through the selection of several furniture items and accessories. She visited my home to assist me with my selections, she made excellent recommendations after viewing my home, and we worked well together as a team. She even intervened with Ethan Allen delivery when I had difficulty getting a delivery date. I highly recommend Jennifer Mattis if you are looking for a designer.
I recently purchased bedroom furniture at Ethan Allen, and my Design Consultant, Jennifer Mattis was absolutely outstanding to work with. She took the time to understand my personal style and what I wanted to accomplish, and the results far exceeded my expectations. I am already a repeat customer and will not hesitate to work with Jennifer Mattis and the team at Ethan Allen again in the future.
Jennifer Mattis is spot on listening to exactly what you like and giving her ideas and expert advice! Highly recommend her!
Great amazing service and location but semi expensive. Great options for styles.
Jennifer was an amazing help to us, picking out a complete living room and advising on mixing and matching fabric types and designs.
Jeanne was extremely helpful! I am so excited about my new living room!
We purchased a beautiful table and chairs.
Jeanne has been an absolute pleasure to work with, thank you!!!
They do not stand by their product. They were no help when I had a problem with brand new leather chairs for my dining room and a leather ottoman.
Stacey D., you need to find your lifes work. Elsewhere.
Very nice expensive furniture. Medium size showroom
Furniture arrived damaged on two different occasions.
Good quality but over priced
Friendly, helpful staff