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AAMCO Transmissions & Total Car Care
1950 S Loudoun St, Winchester, VA 22601, United States
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AAMCO Transmissions & Total Car Care
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KA
Review №1

Finally found a place to get our state inspection. Checked 4 other places and no inspectors available. AAMCO was efficient and took only 10 min. Will definitely use them for future services

La
Review №2

I called in and Mike answered the phone. Felt right away I had a professional on the other end. That was a great feeling. See, I have a Black Ford Sport Track that was the last new Vehicle I bought from my Father who was a Ford Dealership GM, before he passed a few years ago. I love this truck and at a out 180,000, put a new drive shaft and transmission in it. Unfortunately the previous mechanics and transmission guys I took it to, could not resolve a serious issue, and I had started to worry. Mike got me in right away, and within a couple hours his team had diagnosed and corrected the issue Completely. That was three days ago, Shadow is running Better than New. I know my dad is smiling up there, and you know I am. Thank you Mike and the team, for a job Very Well done!

Ci
Review №3

Its a Transmission shop, but was told they only work on outside of transmission???? But it a Transmission shop very 😕 confused

Sa
Review №4

Very kind and professional. I brought two vehicles on the same day and Michael and his crew were kind enough wait for me to jump the second vehicle and come back with that, after going home with the first. I was presented with detailed estimates at every step. Will certainly come back. A good mechanic is hard to find, but they can be found here.

Br
Review №5

Had to get a new transmission put in. The staff here was amazing with staying in contact every step of the way best customer service Ive ever had with a mechanic! Will definitely be back for all my car repair needs. Oh, and the shop dog is ADORABLE!

Do
Review №6

The service and repairs that were needed were diagnosed quickly, and completed in exceptional time. Michael was really helpful with the appointment booking, and constant updates. The prices were fair and I will be bringing my vehicles here for any service needed based on this visit. Highly recommend. Just be sure to follow the signage and use the side door.

Ja
Review №7

Knowledgeable staff ready and willing to offer guidance and explain procedures. Super friendly and super honest. All-around great guys. Aamco of Winchester is my new go-to for auto care.

Da
Review №8

My ac stopped working & I called to see if they could get it in & they told me to bring it in right then & fixed it. Super friendly & fast service. Highly recommend!!

Ta
Review №9

Mike went out of his way to accommodate us. My daughter’s AC was clogged & water was leaking into the car. He was able to get the AC repaired & her back on the road in an hour! We were so appreciative!

Di
Review №10

Thoroughly Impressed with the Professionalism and the Service of the New Management Under Michael Macoff and his Crew Jim and Ricky.I have been complaining of the dim headlights for months went to the dealership where I bought my car they just replaced bulbs still dim even the high beams were dim. I told the dealership I needed halogen bulbs, totally ignored me.Finally, last week I have headlights that make it possible for me to drive at night again!Oh and Reasonable Priced!!Thnx AAMOCO of Winchester Va

Br
Review №11

Went there on Monday. Was in a bind. Our daughter’s car needed a starter. They went out of there way to help me ! I would definitely recommend this place!

Ro
Review №12

In a time when it seems customer service is an afterthought it was a real pleasure to have Mike and his wonderful staff help us with our transmission troubles. I could not say enough good things about how helpful they were and got us on our way.

Le
Review №13

Excellent service!!! Knowledgeable and they let me know what I need keeping it as economical as possible! I appreciate that they took time to explain my repairs

Ru
Review №14

Overall my experience was not a very pleasant. I just hope the new transmission is what it should be. I would not recommend to anyone to take their vehicles there

Ke
Review №15

The new ownership is wonderful! Very nice- professional and honest! Would definitely go back!!

Mi
Review №16

Extremely kind an courteous, very helpful an informative

Ha
Review №17

Very friendly and knowledgeable service! As well as a quick and affordable repair. Thanks!

Vi
Review №18

I went in and paid the $50 dollars to have my transmission tested...it felt like they only spent a few minutes checking my car and immediately told me i needed a new transmission, after getting a second opinion it turned out my 4 wheel drive knob was turned to halfway engaged and there was nothing wrong with the transmission....so glad i got a second opinion before i wasted alot more than the 50 i already wasted for nothingt

Ro
Review №19

I have a 2005 Ford Explorer with about 153,000 miles. Around 150,000 miles my original transmission went bad. Had it replaced at a certain shop with a Jaspers remanufactured. It lasted about 2000 miles. Ended up taking it to AAMCO on S. Loudoun St. in Winchester. Jason and all of the crew were superb. They helped tremendously with the parts and labor warranty, and did a very detailed inspection of not only the items pertaining to the operation of the transmission, but of the vehicle itself.Ive driven about 800 miles since picking it up. At this point with the first replacement, I had noticed several issues. This time I havent had a single issue.Jason, if you read this, thank you to you and your crew. Job well done. I highly recommend your shop to anyone needed quality work.

Da
Review №20

Jason and his crew did an amazing job on my vehicle in a efficient and timely manner! My car was unbearable to drive so I took it in expecting it would take a few days if not weeks to get an appointment.They fit me in SAME day when they were already busy and found a crack in my Y-pipe and fixed it within 2 hours and I was back on the road!! Highly recommended

Cu
Review №21

I had a really good experience with AAMCO Transmissions. Very friendly service and also very knowledgeable. Jason is a fantastic manager who goes out of his way to make sure you get what you need, done right! I had the transmission replaced on my 2006 Ford Crown Vic, and the car now drives perfectly with no issues. The 3 year, unlimited mileage warranty is also a huge perk, as they will stand behind the product and work.I want to say thanks to Jason and his team for getting me back on the road in a very professional and enjoyable way!

Pa
Review №22

Last year my transmission went in my car right before Christmas. Jason and his mechanic team treated me with respect, kindness and did everything they could to get me back in my vehicle asap. They were in touch with me and helped ease the process. Because of their outstanding service and family like attitude they have a customer for life! I go to them for everything!! 100% recommended!!

As
Review №23

Best costumer experience ever! I had to get my AC system recharged. They did that no problem, but found out I needed a new fan for it to work properly. They were able to price match a fan they had found in stock to one I had found online and had it delivered within 15 minutes! Then they also were able to get me in early morning before I had to leave on a trip to do a re-check after I installed my fan. Only after they insured that my system was working properly did they charge me, and on top of that, the bill was significantly less than what I was quoted over the phone. I want to thank the Manager Jason and his whole team for having superior customer service!

Ke
Review №24

My car was the victim of flash flooding. It caused the transmission to not shift properly and activated the check engine light.Winchester AAMCO scheduled my car for service in a timely manner, evaluated it the same day, and made contact with me and my insurance company.It turned out the shifting issues stopped when the car dried out and the check engine light was water related and was cleared and did not return.AAMCO did not try to sell me any additional services or recommend unneeded repairs.Thank You for being a honest professional car care center!

Ge
Review №25

Professional, informative and affable. Great visiy

St
Review №26

Our car appeared to be missing/slipping/misfiring, even after we had another garage while on vacation diagnose the problem as bad spark plugs. After the spark plug fix, the issue got slightly better, but at that point we thought it might be the transmission, so thats why we took it to AAMCO. They ended up diagnosing the problem as a stuck caliper (which didnt make sense based on the issue we were experiencing, but we took their word for it). So...they fix the caliper issue, replace the rear brakes, and do a transmission flush. They say they took it for a test drive and the problem is fixed. Well...it wasnt, so when we then took them for another test drive to still feel it, they said theyd look at it further. They call back the next day and say they dont know whats wrong, and say it may be a programming issue that the dealership has to look at. So, thats where we go next, and they find the problem was a bad coil. That should have been a basic issue that AAMCO could have found and solved, and now, we really wonder what the brake issue really was that they worked on for us. Extremely disappointed with their service and knowledge there.

Ro
Review №27

I made an appointment to fix the shaking when I applied the brakes. There was a miscommunication and afterward the problem wasn’t fixed. They offered me to bring it back in so they could fix the problem. Great customer service! Thank you for making this process so easy!

Ch
Review №28

I’ve never experienced such genuine customer service! Not only did I feel cared for by each team member during my visit, but the services provided were very thorough and so henceforth, I know that I can comfortably leaving my car in the hands of these talented service providers. As I reflect, I can honestly say that every aspect of my experience here was A-1, top quality, 5-star, unequaled ...I could go on.lol These guys have my stamp of approval.

Ta
Review №29

If I could get no stars I would. went to AAMCO in Winchester to get service done on my truck. While I was getting my truck serviced, they recommended that I get new front brakes and rotors. Two months later I took my truck to get a state inspection done and I was told it would not pass due to my front brakes and rotors. That shop replaced them and showed me and gave me the rotors that were so called replaced. I then took them down to AAMCO and showed them that they did not get replaced. NATHAN the manager refused to give me a refund. He was extremely rude and ridiculous and asked if I wanted to step outside to deal with this issue!!! DO NOT GO HERE!!

Ja
Review №30

Dealt with Jeff and Donnie. Couldn’t have been a better experience. I was quoted 400$+ for a repair elsewhere. Aamco was very reasonable and very helpful with my repair especially in these kind of times. If you are looking for a good place to get work done, I would recommend aamco.

Ca
Review №31

I dropped my Dodge Grand Caravan off at AAMCO of Winchester, VA today very close to closing time (4:50pm) Jason assisted me and my wife with filling out the card and he assured us he would call us and notify us every step of the way, he was extremely kind and well mannered, his customer service skills were top notch. Jason even stayed after closing time to finish talking to us, I look forward to hearing from him when the service team get time to check out our vehicle. I did not get a chance to talk to any of the technicians but from reading the reviews posted on here I dont think I have anything to worry about. I will update this review when I pick my van up in hopefully a few days with the rest of the experience.

Br
Review №32

I got ahold of Jason and told him the issue I was having with my car he got me in and out within a couple days! He didn’t jump to replacing parts until his team knew what was wrong. I would say the most trustworthy and pleasant experience I have ever had with a car shop. 10/10 recommend going they will take care of you.

Al
Review №33

I had my transmission replaced by aamco and Im extremely happy with the the service Ive received from this location. Jason is very personable and friendly. He has your best interests in mind and does what he can to make sure everything is done right to get your vehicle back on the road.

Al
Review №34

Would definitely recommend AAMCO in Winchester, VA. I wish I had taken my car there initially. Jason was the best, he is really knowledgable, helpful, and patient. He answered all my questions and really wants to help you get your car fixed with the best deal. You dont see customer service like this anymore, and it really makes an impact.I want to say thanks to Jason and his team for getting me back on the road in a very professional and enjoyable way!

Am
Review №35

So happy with the customer service i received today. We had a long day full of many challenges exactly the same day we were on out way to Colorado for a graduation. Jason and Steven were more than happy to assist us. Our day went from aggravation to happy really quick. I will definitely be back again and again and again and to whomever is above them you should be proud :)

Th
Review №36

Words can not express how far over and above the manager Jason went to make sure we were happy customers, as long as Jason is at this shop you will not find a better shop!

Ji
Review №37

Took my 2006 Mazda Miata in to evaluate an issue. Both Jason and Chris were great. Very personable, friendly, knowledgeable and honest. Have not decided what I am doing yet with the vehicle, but I had a very positive experience and would use their services in the future if needed.

to
Review №38

GREAT PLACE THERE 1ST CUSTOMER 41K MILES AGO ...VERY HAPPY ;0)

Ka
Review №39

First class service,friendly,professional and even at a fair price. Will be a forever customer. Thank you Jeff and Crew.

Va
Review №40

They mess your car up more than they fix it . The only reason I put a star is because I had you guys deserve a 0 star review and they are rip-offs

Fr
Review №41

This review is regarding Invoice 1002585, for service given on September 20, 2019 at AAMCO in Winchester, VA. My vehicle failed state inspection due to a faulty engine mount which had been installed by AAMCO in Virginia Beach, VA, on August 26, 2019. Service Advisor, Jeff Cramer provided expeditious and courteous service to make the needed repair under warranty and at no cost to me. Technician, Keith Dawe promptly completed the job and within a couple hours I was able to get my vehicle re-inspected and passed shortly thereafter. I appreciate this level of service and commend these gentlemen for their attention to excellent work and exemplary customer care. I will definitely recommend this AAMCO location and use it again for future car care and services.

Tu
Review №42

This place is top notch. The service is great, the employees friendly and knowledgeable, and the work they did ended up being less than quoted and faster. I will be working with AAMCO for all of my car needs from here on out. Thank you, AAMCO!

Su
Review №43

Fast and friendly took great care of the jeep

Ja
Review №44

Jason is by far the best manager I’ve worked with to date and was able to work within my budget. Keith was the tech who worked on my vehicle and was able to explain the exact problems and what needed to be corrected, they fixed my exhaust leak the same day. Will definitely be bringing my future car problems here!

Mi
Review №45

Great customer service and honest work. This is a shop u can trust. Id give them 10 stars if I could. Id recommend anyone to come here

An
Review №46

Got stranded (I’m from out of town) in Winchester with a faulty transmission 30 min before they were supposed to close. They stayed open to diagnose my problem and drove us back to our other car in one of their personal vehicles. Great customer service and knowledgeable servicemen!

Ha
Review №47

Great customer service and they took great care of my car. I had the check engine light come on while away from home and they worked with me in person and kept my parents updated via phone. Overall, great experience!

Ha
Review №48

This shop exceeded all expectations for my car repair. The manager, Jason, and mechanic, Kevin, were thorough, forthright and handled the work on my car in an exemplary manner. I will most certainly return for any necessary work and/or repairs. I would rate them 10 stars if I could!!!!

Ch
Review №49

Kevin was very helpful. Transmission blew on the way home from work and they got right on it. Had my truck back and on the road within a week. So far, she shifts smooth like butter...

Ed
Review №50

Edgar DiazThis is the nicest most honest auto shop Ive ever been to. Kevin, and his staff are very kind and professional. I will definitely keep bringing both vehicles here for service and repairs. Thank you Guys!!

Sa
Review №51

Extremely professional and kind folks. Had a great experience, will be back if I have any further issues.

Ki
Review №52

I live in Fairfax, VA but had my truck serviced in Winchester. I havent had much success with various repair shops around the DC metro area as it seems just about everyone upsells. Also, most of the service itself is mediocre to poor, even for American made vehicles like mine. The Aamco Winchester crew was able to diagnose a problem no shop in the NOVA community could. In fact, they discovered a faulty part recently installed by a highly rated NOVA shop. I was treated extremely well by the Aamco manager--best customer service manager anywhere. I wish I could rate them higher than five stars.

Be
Review №53

These guys went the extra mile (pun intended) for me today. I needed my utility trailer so someone could borrow it without fear of getting a ticket. TWO of their mechanics jumped on the job and finished it in a jiffy! REAL customer service can be found at AAMCO in Winchester, Virginia. Ask for Kevin...tell him Ben sent you!

Do
Review №54

Jason the Manager was awesome and helped me greatly with my car. They have repeat customer with me! I highly recommend these guys to anyone.

br
Review №55

This place is a joke. Took my car in and paid over $1800, drove it home and as soon as I got home the check engine light was right back on. I called and told them the issue and they told me to bring it back in, so I did. I picked it back up the next day and the check engine light is STILL on and my car has shut off twice.... they put over 40 miles on my car “test driving” it and assured me that my car was running great and everything was all good. Needless to say my car is running worse than it was before I even brought it to them.

Pa
Review №56

Took my car to Aamco and they gave me a fair price to change my clutch...had zero issues...I was fully informed every step of the way and thought that the price was fair based on the market here in the area. They definitely had the lowest quote in comparison to my home state of WV. Couldnt be happier with Kevin and the rest who worked on the car...drove smooth like butter after I got used to the clutch engagement. Will consider aamco for any future work to be done on my car!

Ke
Review №57

I am very thankful I brought my car here. She was making a noise and i knew it was not good. I had previously taken it to the dealership and they had it for a week and said nothing was wrong with it. I took it to Aamco and they found the issue within a couple of hours. They are friendly and they care about their customers. They want to solve the issue and they did. My car runs like new. I am so thankful I brought my car to them. Hopefully nothing else goes wrong but if it does I know I can have piece of mind when I go again. Thanks guys!!!!! You have a customer for life.

Re
Review №58

Customer service. Honesty. Jason is good!

Gr
Review №59

A plus service, they are the best around, quick and reliable. Would not hesitate to send more business their way

na
Review №60

We broke down on a Friday evening in Winchester Virginia. Tow truck driver from Combs towing hauled us in to Aamco in Winchester giving them high reviews. Saturday morning I spoke with Jason and he and his techs assessed the situation. He was able to get a part from the local Ford dealer Monday and they stayed late to complete the repairs. Technician Keith did the whole job himself and had us on the road by 530 today. Both Keith and Jason went above and beyond to help us get back to Texas. Thanks to all the Aamco staff. You guys are amazing!! Nancy Miller Brown

Mi
Review №61

Jason the manager, makes this facility. He heads up a professional staff that goes to that next level of service.

Pa
Review №62

Jason is an awesome person he has a wonderful perfessional outlook he keeps you informed

Mi
Review №63

They are knowledgeable of what they do.They make you feel welcome, with a friendly atmosphere.

Ko
Review №64

Outstanding service and even better customer service....Very professional. I definitely recommend!!

By
Review №65

I dropped my car off because my automatic transmission would not shift gears on a car that has 160,000+ miles, I feared it was the transmission and going to cost a lot to fix.Aamco did not try to charge me something I did not need. It ended up being an oil change issue, Jiffy Lube did not drain the oil out of my car during a recent oil change. Jiffy Lube added 5 more quarts of oil which made the car not shift gears. Aamco could have told me anything and charged me for needless repairs but they did not. I will have Aamco do all of my maintenance from here on out. Kevin is the best!!

Jo
Review №66

The quality of service and quality of personnel is outstanding. Definitely recommended!

ki
Review №67

If I could give this business more than the top rating ...I would! I highly recommend this business. From my first phone call to the day I picked up my vehicle....consistent professional and caring customer service. Jason is frontline customer service contact. His customer- service skills and superb personality is a great reflection of this organization! Then, there is this amazing and knowledgeable technician/mechanic named Kevin! He is every customers dream or ideal mechanic! *hands down*. Kevin patiently guided me through my dreadful event ( transmission went out on my 2016 Honda HRV). He (honestly) listened to me vent (on a mere daily basis) about my options. He reassured me when I was doubtful. He patiently handled my calls and never reflected any signs of me being just a number (of a customer). From day one with speaking to Kevin....I felt like family or a long time customer. Additionally, Kevin gave me a discount on the total bill. I am gmmm! I am going to continue getting my vehicle servived here. Again, I highly recommend family and friends to use this company for all of their vehicle repairs. You will NOT be dissapointed! Cheers to Jason, Kevin and all who represent this amazing company!!! God bless!I am looking forward to my next visit! How many customers can say that!💖😠🌹

Ky
Review №68

I took my transmission in to get checked and they said free estimate and wanna charge me 118 dollars for on hour of labor and didnt even give me an estimate first before charging me anything and havent even called to let me know whats wrong with the transmission yet and they are not friendly about anything they had the transmission for three weeks now and have not tried to fix it

Ma
Review №69

Great service, attentive to your needs.

Co
Review №70

Never answered the phone the first time we called and then was told the boss would call back and never did. Had to move on to another business.

AA
Review №71

Good service always kept me informed about the progress of the car

sk
Review №72

Great people Great place.

St
Review №73

Great sales and service

Ga
Review №74

These guys are the best

Ca
Review №75

Jason is great!!

Information
16 Photos
75 Comments
4.5 Rating
  • Address:1950 S Loudoun St, Winchester, VA 22601, United States
  • Site:https://aamcowinchesterva.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 540-888-8045
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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