Marty, Susan. Jamie, Melanie, and ALL the staff in the sales department AND parts and service department (cant remember all names) are just GREAT!!! They have been very informative, professional, friendly, helpful and VERY patient answering all our questions (there were many) and needs regarding our decision to purchase. Believe me we spent months visiting Tims Ford Powersports investigating and learning what we wanted to purchase. They ALL always received us graciously each time we visited.Thank you Tims Ford Powersports we are so very happy with our purchase thanks to you ALL.
I’d give them 10 stars if possible. I ordered a unit from them in July picked it up today everything they said they would do was spot on no headaches. Everything was done on point and on time I was very pleased with how fast the buying process went I was in and out in 10 min. Definitely will be suggesting these people to my friends Suzanne was my sales rep and she went above and beyond expectations. Thank y’all so much
We cant say enough about Marnie! She kept us informed and in the loop during the whole process of getting a new motor for our boat. She was helpful, and offer the BEST customer service we have ever had anywhere! Seriously, if you need anything watercraft related do not hesitate to call and use Tims Ford Powersports!
Great experience and really enjoyed working with these folks.
The folks at Tim’s Ford Powersports were very open and honest about the issues around getting my unit delivered. I appreciate their transparency and would recommend them to anyone.
Bought two Sea Doo this spring and received them really quickly considering todays environment. Communication was great and super friendly service. Great folks.
Very friendly and helpful! Went out of their way to make sure things where taken care of in a timely manner. Great people to deal with!
Great customer service! Will definitely do business with again.
Bought my 2nd machine with these guys... Always do an amazing job for me!
I have been working with Susanne in the sales department on a new boat found her customer service to be off the chart! Her professionalism, knowledge and compassion is beyond words! I look forward to the opportunity to give my business to Tims Ford Powersports. You guys are great!
Fantastic group of folks! They are honest, courteous, knowledgeable and just a pleasure to do business with. No hidden costs like most places. Thanks to all! The 2 hr drive was worth it!
I work on Tim Ford Lake for 38 years.. Im retired now.. But I use to take a lot of boats and jet ski to Tim Ford power sports and Marty and sweet Sandy took care of me and the girls that does the paper work down there was right on top of everything .. Marty need to give them a rise.. he not gonna like I said that.. But.. I do mis that bunch.. Jerry.. Ho ..Marty.. could have given me a T - shirt... After that many years... But I know Im dreaming LoL..
We have purchased 2 boats and 2 jet skis and the team there and owners are phenominal!! Be sure to stop in if you are looking for good people and fair pricing.
Picked up a 2021 Can-am 850 xmr. The best place to deal with the best prices. Michele was awesome. I highly recommend Tims Ford
My son and I had a great purchase experience at Tim’s Ford Powersports. He saved for many years for his very own SeaDoo and with the help of Michelle and the team, his dream came true much sooner than expected. He’ll remember this for years to come! Thank you!
Always a great experience with Marty and his crew! This was my fourth big purchase from them! Even my friend bought a Yamaha PWC from them today too.See ya soon for the next new one!
I stopped by Tim’s Ford powersports on the way back from a trip. Originally from the Nashville area but had been thinking about a pontoon boat. When I went in I was greeted by friendly staff who fire me to a guy named Wade. Wade was great. He wasn’t the city slicker salesman and never once tried to sell us a boat but wanted to offer us information instead. At the end of the day he gave us a brochure and said call me or come see me when your ready to make a decision. That’s what we did. We purchased a new Bennington boat. I never thought twice about going to a closer dealership because they was so nice and great the 1st time around.
I’ve been dealing with Marty and the folks at Tims Ford Powersports for several years now. Never had a bad experience! They are caring, fair and work quickly to satisfy their customers.
Very nice guy, whole family had a blast there’s two really close marinas with good ice cream lol
Wow! What an amazing experience. My husband and I were so impressed with the communication and excellent level of customer service. Marnie was professional and super communicative. We will definitely purchase our wake boat from them in the future! Thank you all for a wonderful buying experience.
Marnie, Jamie, and Sean were awesome to work with! Super happy with new Yamaha AR250!
Very nice and knowledgeable people there. I just bought a Can am Maverick X3 X RS Turbo RR and Collin made my buying experience great. He dealt with me through some complicated issues and managed to help me tremendously to get the machine of my dreams! Thank you Collin and Michelle for being great!!
Purchased our very first boat and it was such a great experience!!! Colin was so informative and very patient with us, taking time to answer ALL of our questions! No pressure to buy atmosphere... and GREAT customer service!!!!
Excellent service in picking up new SxS. Accessories installed quickly. Very friendly staff. Worth the drive to Tims Ford!
Got with Chaz and purchased a new boat. Process was easy and Chaz was very helpful. Dealership got Rob too take us out on boat to do test run and answer any questions we had. Rob was also very helpful. Thank You Tims Ford Powersports
Just picked up a new pontoon from here. Looked at multiple other dealerships within the whole state of Tennessee. These guys had the best price by $3k and the absolute best customer service from the beginning of the build to the pickup. I would not hesitate to deal with them on anything marine related.
I worked with TFPS to buy a new ATX 20. They offered me a fair deal on my trade in and worked with me on the ATX. Their financing partner was easy to work with and I signed all my paperwork off site. The ATX is a great boat for the money and have really been enjoying it. If you are in the market for a Boat go work with TFPS and they can get you on the water!
We bought our jet skis here and were not very impressed with the service team. After calling for service a few months later Brad answered and changed our whole outlook on this place. He has changed the whole way of providing service to customers. He gives good honest opinions and tells you the truth. Worth taking your PWC here for service for sure.
Outstanding customer service From Marty and Michelle, they sold my boat for me very quickly and I purchased a can-am and could not be happier. I drove almost 2 hrs and Michelle had everything ready to go when I got there, I was in and out very quickly. They did not pressure me in to buying anything extra like most places do. I wish I could give over 5 stars thanks!
Brad and Travis were outstanding. Came in before a holiday weekend and they got me fixed up right away. Saved our Labor Day weekend with family. Definitely will be using them from now on.
Service, service service, knowledge, knowledge, need a power sports device and you dont go to Powersports you, your bad,dont blame anybody else!
Smooth and easy transaction from start to finish. Good folks to buy from.
Our salesman, Wade, was extremely helpful through the entire process of building and purchasing our Bennington tritoon. However, that is where the good relations stopped, we had issues with our boat and was extremely disappointed with the service after the sale. In my opinion service is what separates a good dealership from a bad dealership. Wont be back!! Add: The below response is exactly what I am speaking of, I never had any issues with algae buildup (my boat does not sit in the water unless being used and is housed in a covered boathouse) nor did I ever take it to their shop for this issue. The steering issues/problems were never power steering/ versus non power steering they are just that, steering issues which they refused to address. BTW, we are talking about a boat which at the time was just a few months old.
Rob delivered the boat to our dock, reviewed all the features and break-in, then demonstrated and observed operation. He included tips about the lake, mooring etc. and told me to call with any questions or concerns!
Everyone was super nice and took the time to explain. No pressure which was great also.
First class dealership. Everyone was knowledgeable and helpful; mainly dealt with Colin and he worked extremely hard to help us find the Can Am Defender model we wanted, despite inventory shortages. Highly recommend Tims Ford Powersports.
Great experience getting my boat back up and running in time for the weekend. They were able to find a solution - and a difficult to find hub kit - and deliver back to my slip without me ever missing a beat. Thanks for the great customer service.
Sandy was extraordinary she was the sweetest thing in the world I cant wait to see her again 💗
Great group of people. Helped me out in every way and they really know about what they are selling. If I’m ever in the market to buy another Can Am x3 RC again I will most definitely be back to see them. Big thanks to Colin and Marty on getting me set up and going on everything.
Just bought a pontoon boat at Tim’s Ford Water Sports. Their customer service is over the top! The owners are great to work with and so is the staff! They offer quality products at great prices. We highly recommend this shop for all of your water sport/boating needs!Billy and Bonita
This is the fourth watercraft we have purchased from them, and if we get another one we will buy from them again.
Everyone there was very helpful. Quick service and very knowledgeable team! Thanks for the ski! Marty and Colin are awesome!
This was the 5th boat Ive purchased from four different dealers and by far the best experiance Ive had. First pontoon and no regrets.My wife and I built a Bennington pontoon through Tims Ford and between us changed our minds on the build probably 15 times. Marty was incredibly patient and really helped us decide what we did and didnt need once he understood how we would be using the boat.When the boat arrived, we worked with Rob Baker, who walked us through every detail of the boat and motor and took the time to answer all of our (many) questions. Rob and his partner Dusty (sorry if I messed up the name) trailered the boat almost two hours away to our marina. He helped us prepare the lift, which I was unfamiliar with with, dropped the boat in, spent the time to run the boat and walk us through all the gauges and best running position, then taught us how to properly dock the boat on the lift. The service from the first phone call to getting the boat in the lake and on our lift was fantastic. I should also point out that Tims Ford Powersports is an hour and half drive from my home and I had a few other pontoon dealers much closer to choose from, but I knew these were the guys I wanted to do business with very early in the process.The purchase part is the smallest parcel of time in your life with a boat, but absolutely the most important. From getting the right options and choosing your colors and engine to learning the ins and outs of managing boat totally different than anything youve ever owned - or not- TFP does not miss a beat.This is the place to go.
My experience with Tims Ford Powersports was phenomenal! Not even exaggerating! Collin was a great salesman! I would highly recommend him with them in doing business! He made me feel very important in making the decision to purchase a side by side!
Excellent communication! Had a small hump to get over and Marnie worked it out and the experience went from good to GREAT!! 5 star dealership.. Highly recommend purchasing a waverunner from them!! Ladies in the dealership were quick and easy to deal with as well!! Thanks again!!
Took my 96 model jet ski to get checked out because it wouldnt run. Took them over two weeks to get back to me on it just to tell me the motor
Always helpful and responsive. Great folks to work with.
I guess its ok but everything is over priced you can get almost every thing they sell (parts) online for about 70% less
Love this dealer. They are straight forward and go out of there way to help you out 👍
Great people to work with. They answered all of my questions thoroughly when I purchased my 2020 can am maverick trail 1000. I drove 45 minutes out of my way just to buy from Tim’s Ford Powersports. Well worth the drive. Even got a free t shirt! Can’t say enough good things about these guys
When we got there the unit was sitting outside ready for our pickup and the staff was real nice and treated us like they knew us forever and answered every question we had. I would recommend tims ford powersports to anyone
They were super easy to work with and very reasonable. They treat you like family! Highly recommend dealing with them.
We took our boat there to have trolling motor fixed after talking to them on the phone. After driving an hour and a half we were told that they dont do that repair in a rude way. Never going there again. #minnkota should remove them from authorized dealer.
They were great. Everything was set up on line and went smoothly.
We’ve had our boat stored/ worked on there for over 4 years now. I’ll keep this short and sweet. Every single year we expect to have our boat ready by mid May so we call in April. This seems to happen every year. Boats being de winterized and the “tech” calls us and says we need a repair about 2 weeks after we call initially. we say that’s fine go ahead and do it. 2 weeks later we call for a update and they tell us “ we cannot source this part of we are waiting on this blah blah”. This time Andy the tech told me to go look for the part myself and when i easily found one i called back and spoke to another man who said “ oh we got that coming tomorrow we just found one” so now we are 3-4 weeks in and nothing has been done to the boat and I never received not one update the whole time I assumed the boat would be being close to done but come to find out it’s in pieces and we won’t be able to enjoy it for Memorial Day. My guess is we won’t have the boat till early June. I get y’all are busy, i see the amount of boats that come in and out of there but at the very least someone needs to keep a customer informed. Nothing would ever get done to my boat unless i called and made sure they were doing it. 4 weeks now and your telling me your still trying to find parts.. wow.
All boat buying should be like this! Honest, easy, employees that mean what they say! We bought our 2016 R21 here and couldn’t be more grateful for the trust and professionalism throughout the process. Marty was amazing and one of the main reasons we bought our boat from here. He really is top notch and made the whole process from start to finish simple and straightforward. THANK YOU Marty and Tim’s Ford Powersports! Marnie also helped us and answered all of our questions. She also went above and beyond to help us with shipping our boat and made us feel confident in our online purchase.
Have a brand new 2021 Can Am x3 rc sxsbeing put together and putting on accessoriesTheyre a top-notch buisness with great products and superior service to get the job done and to ensure the customer is satisfied with theyre service...
Worked with Wade in sales. He gave me a trade value w/o seeing my boat based on his knowledge of it from when I bought it. The team never waivered on this value which allowed me to work thru financing without any issues thus speeding up the purchase process. I simply only had to sign a few documents and was on my way... so much easier a process than buying a car.
It was a great experience. Everyone there was nice and knowledgeable about what they sell
The deal was done online, very quick and simple. I called before I left my house, I live an hour away, and they had it prepared when I got there. In and out in the least amount of time possible. Very respectful and courteous.
Very pleased with my buying experience. Marty gave me a great deal on my Can-am Commander and a fair value on my trade in. They had to order my roof and windshield but offered to meet me half way to deliver so I wouldnt have to drive 1.5 hours to their location.
Excellent fast and friendly service and experience! love our new Can Am X3 RS Turbo R! Drove 4 hours from GA and will buy from them again.
I have previously given Tims Ford powersports a very poor review. All of those details were true but I must say there are 2 very competent caring personable employees who will work with you on any problem. I have nothing but praises for Sandy and Wade. They worked with me, resolved my problems and made a very negative experience turn positive. I could not have been more pleased with final outcome!!! A little rough getting there! All has been redeemed with me
Great place to do business with and the financial lady Michelle is amazing! I would highly recommend Marty and Sandy to anyone! Great people and awesome business owners!
The team at Tims ford powersports is awesome, they were very courteous and professional and at the same time know how to have fun.
Easy to deal with. Fast transaction, when we arrived to pick up our boat. The boat was lifted and waiting for our trailer to back under it. Gave them a check signed about 4 forms and we were gone in less than an hour!Good people!
Great service. Took me out on the boat before buying. Lots of good advice for a new boat owner. Will be back for my next boat.
I am an obsessive researcher, so when it came time to buy 2 new jet skis I shopped and called many places I new what I wanted and what a fair price was. The team at Tims Ford Powersports were the clear winners. Awesome and attentive customer service, honest and transparent pricing and no surprises with price, add- ons, or hidden fees. They delivered what they said, on time and for them fair price they said they would. No bs.And they are just really nice people!Thank you Marty and Team.
Great people and GREAT Service
I drove an hour with an appointment, and they sold it out under me. The man wouldnt even come out to tell me he had sold it. No deposit was asked for and i had an appointment to test drive. Very rude service. Do not recommend.
We were referred to Tims Ford Powersports by multiple people. They did not disappoint. Very knowledgeable about products and they took the time to answer a lot of questions without being annoyed. I would go out of my way to use them because the service was that good. This day and age good service is hard to find, congrats TFPS and keep it up.
Had just made it up to Tims Ford and had a problem come up with my boat. Stopped by and asked if someone could check it out. Even with a full load and on a Saturday they were able to look at my boat, see it was a broken impeller, and fix it same day.Will always go here so, friendly sales reps and very knowledgeable mechanics.
Wonderful…
Great place to buy any watercraft from my experience! Super friendly and patient
Thank Marty and his staff for the time they took on a busy Saturday helping me with a relatively minor maintenance problem and recommending appropriate follow up. They have always been there in person or by phone to assist in a timely fashion. Thanks again and see you this Fall for yearly service.
Marty and Sandy and the whole Tims Ford Powersports team were fantastic to deal with. We’ve serviced our Bryant and SeaDoos at TFP for over 10 years and have always been happy with their responsiveness. We look forward to enjoying our Bennington and knowing that they’ll take care of it when needed
Great dealer! Everyone was very helpful and nice! I would definitely recommend this dealer if you are looking at a Canam or a boat! Great people and great service!!
Unbelievable experience. People were so nice and helpful. They had everything ready when I showed up for pickup. Could have been done and gone in under 5 minutes, but I asked some questions and they spent the time to answer anything and everything, never rushing and gave their full attention. Wonderful group and will definitely go again without hesitation for another purchase. I am from Pittsburgh, PA about 10 hours away and it was worth every second of the trip.
Easy to work with. Everyone was extremely nice and helpful
Good honest dealership. Excellent staff.I would highly recommend this dealership. Best deals price and service.
Very pleasant experience. I would definitely recommend this facility to anyone interested in purchasing a boat or getting one serviced,
The folks at Tim’s Ford Powersports are great. They are friendly and very accommodating. Wade was particularly helpful and communicative.
Tims Ford Power Sports provided a great experience in purchasing a new boat! Personable and honest, will always buy from them. Many Thanks!
Wonder staff, smooth buying process. Highly recommend.
I was interested in a 2008 tige they had. I was already approved for the loan when I called. I talked to 2 different sales men and the manager (sorry the guy that told me he was the manager wasnt I found this out today May 18th as the real Manager/Owner was yelling and using profanity at me on the phone) about the boat and they said it was in great condition and the interior was in good shape. When I got there the boat needed all new interior along with perfect pass because the screen was all fogged over.. It was in horrible shape and they were selling it for full retail. I would never buy anything off them. They wasted a 2 hour drive one way for me. Horrible sales people . So today May 18th I was called by the owner Marty saying they were suing me for this review. He yelled at me over the phone and didnt handle this like a good person should. If he would have handled it like a professional and offered to reimburse me for my wasted gas I would have gladly taken the post down.
We met Bert at the boat show in January. He showed us the exact boat we were looking for and we got a very good deal. I was even happily surprised that they Gave us a military discount after we asked about it. They delivered our boat and showed us how everything worked, especially the trailer. I would recommend them to anyone who is looking for a boat
We bought our New R20 Tige boat from Tims Ford Powersports. Everyone had been a great help and lots of patience with our needs and questions especially Will, he has had to walk us through every aspect of this boat due to this type of boat being all new to us! Thanks for all the help!
Only problem was waiting all summer for a boat but that was because of COVID-19 had manufacturing closed. Tims Ford Powersports had nothing to do with that but they kept us informed.
Very nice and friendly staff. Has everything that you need, one stop shop for anything that you need water related. Nice and well kept store and shop : )
Great people. Great deal. Family atmosphere. Everyone in Nashville should come. Worth the trip.
We bought a Tige boat from them living halfway across the country and had an amazing customer experience working with their awesome team. Their high level of professionalism and customer focus is very rare in this day and age.
Best buying experience ever !!
I had a most enjoyable experience with all the folks at Tims Ford Powersports. The purchase of our new Bennington went off without a hitch. I was glad I chose to purchase with such a welcoming crew. They are all very wonderful people and bent over backwards to make sure we were happy. I will do it again, for sure!ThanksGoose
Really helpful, explained features on new trailer.
We started our boat search with Tims Ford Powersports as total novices over the Labor Day holiday. We werent sure how wed be treated coming in with no boating knowledge and little experience. We could not have been more impressed with Marty Coe. Marty greeted us as soon as we came in and, after learning we were new to boating, was more than helpful in showing us our options. Within a short time we felt like we were on track to finding the right boat for us. We are excited about working with a local company who is interested in helping the next generation of boaters. I highly recommend giving Tims Ford Powersports an opportunity to earn your business.
I went to Tims Ford Powersports when I was doing some looking around for some RVs and trailers. The staff was very helpful and explained all of the features to me. I havent made my decision on what to purchase just yet, but when I do, I will be going back there. I truly appreciated how they treated my family and I.