Great customer service bent over backwards to make sure I got the right machine I needed it

I have always had good service in the past, Roger has been instrumental in servicing our account, finding and delivering tools and or equipment to my projects. Brittney also has went the extra mile in locating and getting us equipment as well, she will be an asset in your customer service. She has the assertiveness needed to succeed. She reached out the next day to see well the job went and did the rentals meet our needs. There were some issues that were beyond her control and she is following up on both ends. United Rentals will still by our first choice for any rental needs.

They were quick to respond, had the equipment we needed, and helped us with pricing based on past contracts with them.

Easy to work with, personal communicates and seek solutions to issues. Morgan is great!

Delivery was on time and equipment was in proper operating order.

Product was delivered in good shape and performed the function necessary. While there was a mechanical malfunction that required a service tech to respond, I understand mechanical equipment and that sometimes things break. No biggie. the tech showed to make the repair was prompt professional and ready to go to work. Awesome tech!!

Customer service at the winchester office is like no other. Extremely positive experience. The equipment is always new-ish and in strong working order. My most recent rental had a hydraulic leak upon delivery and United promptly sent out a tech to fix the issue. No complaints, and highly recommend.

Good equipment. Oversized for usage

Excellent service in the yard and assistance in getting my rental. Had a problem with a bad keyboard and they brought a replacement to my site very fast. Outstanding support and service! Ill keep giving them my business for sure.

Easy to order and did what I asked when I wanted done. The lift was in good working order.

You all need to get it together at this location. You promise us a jack hammer two days in a row. Its costing our small business money because you cant get the equipment we need in a timely manner. It better be there Thursday. Get your transportation issues together please. Yes your called this time. But please get the jack hammer there in the morning. We are getting pressure from the home owner to complete the job.

Great rental company. Knowledgeable staff ready to help out.

Great people