Terrific experience with one exception - the machine to capture the image of the back of my eye was sensitive to my developing cataracts, and the technician didn’t realize that was the issue - minor glitch and nothing to dwell on. The doctor was excellent, responsive, willing to spend time explaining things, etc. Terrific selection of frames - not a huge variety, but excellent and elegant. Would highly recommend.
Educated, friendly, and a clean and comfortable environment made this for THE BEST eye care experience I’ve had in my life. I cannot say enough good things about this team.I would highly recommend the team at Windsor Eye Care & Vision Center. Everyone is friendly AND professional from the front desk to Dr. Brent Phinney.I was initially scheduled out in advanced due to the demand of their excellent services.But was pleasantly surprised when they called me offering an availability opening due to a cancellation weeks earlier than anticipated.Thank you Windsor Eye Care & Vision Center!
I appreciate the professionalism, warmth, and efforts to meet my needs on short notice. Transferring my care to Windsor Eye Care and Vision Center was a great decision.
Dr Phinney and his staff are wonderful, always friendly and helpful.
I found this Optometrist to be condescending with little regard with patient input. I left multiple messages regarding a medication which was prescribed. I received no follow up by the Optometrist with my insurance and subsequently was unable to get the medication. I had my lens remade due to fact I could use them. To add to this I had the assistant who adjusts frames say, ‘that I did not need glasses’ because she was unable to make the adjustments. That was following paying $600+ for one lens replacement and new frames. I am posting this review as I have been a Healthcare Provider for over 32 years and I know the importance of patient input for optimal outcomes. I cannot and would not recommend this practice to anyone.
Staff was very friendly and was amazing with my son’s first visit to an eye clinic. Very patience with him!
I am confident that you would never find eye care at this level in Northern Colorado. Exceptional all around. Highly detailed and perfect !
There were very personable and professional. I hadnt had an eye exam for probably 2 decades. They were extremely thorough with all of their tests. And they didnt try to sell me anything. A truly enjoyable experience.
They are very professional and helpful. If something doesnt seem right to the patient,tell them and they will work to make sure it they fix the problem . HIGHLY RECOMEND THIS OFFICE AND DOCTOR.AND PERSONEL.
Staff was extremely friendly! My son had a wonderful experience there! Would highly recommend!
Always a great experience. The woman who helps you pick out glasses is more than half the reason we keep going. She is amazing!
They take excellent care of you and use a retinal scan to examine the inside of your eye instead of dilating them. Ive been going here since 2014. I initially came here to see if it was worth going to a private practice vs going to a big brand store like lense crafters. I was not disappointed as they were the first to find I had an astigmatism in the 6 years I had needed glasses at that point. The doctor and his staff are all very professional and friendly and I would be confident sending anyone that I know to pay them a visit!
Dr. Phinney and his team are awesome. Hes always thorough in checking my eyes and is very patient when explaining the results. Strongly recommend him.
Really nice facility, attentive staff. Service was prompt and professional. Really impressed and will definitely be returning for exams in the future.
Very good experience with this office! Great exam and testing, best I have ever had.
Overall great experience! Friendly, professional staff and very nice office.
I had an excellent experience from start to finish.
Excellent & professional care, very pleased!
Dr. Brent Phinney and his staff provide excellent eye care, and carry a great selection of top quality eye ware.
Love the staff and Dr. Phinney is the best. He takes his time with each patient and is so professional! Beautiful place, too!
Very friendly and professional staff. Dr was amazing with our 4yr old. Highly recommend.
The staff is always so friendly and welcoming! They make your visit so pleasant. They are beyond helpful in answering any and all questions about coverage and what frames look best!
New customer and it went so well! Very knowledgeable and gave me such great insight ( ;) ) into the health and future of my eyes. Not sure how much control they have over it but the frames they sell are ouuuutrageously priced, but that’s the only complaint I have.
Always lovely great staff. Would tell everyone I know .
Excellent experience. Very friendly office staff. Dr. Brent is very thorough and takes the time to explain his exam.
Today I had an appointment with Dr. Phinney after my cataract surgery. I had a number of questions and concerns that he adeptly answered, which helped me a great deal.He and staff exhibit outstanding patient care. Their spacious office is warm and inviting and their testing equipment is top notch. These are the reasons for the five stars.
I have been seeing Dr Phinney for years. Windsor Eye Care & Vision Center is always clean, organized, professional, and friendly. Dr. Phinney takes the time to answer my questions and takes care of my eyes. Thanks!
All of the staff at Windsor Eye Care are professional, kind and knowledgeable. They truly provide the best eye care I have ever received, paying attention to your safety, time, and health. I highly recommend them!
I needed an immediate appointment with an eye doctor for an eye problem. I was able to get an appointment right away today at Windsor Eye Care. This was my first visit at this clinic. I was impressed with the efficiency and professionalism of all the staff. The doctor quickly assessed my vision problems and explained the problems in an easy to understand manner. By the time I got home, a summary of my eye problems and recommendations had already been sent to me via the internet. I would recommend this eye doctor without hesitation and without reservation.
Our experience was a pleasant one. From the front desk lady Lindsey, to Lauren and Stephanie that took my son and I back. The physician Dr. Phinney was personable and informative.
Dr. Phinney, Lindsay, and the team are wonderful to work with and provide great care! We trust them with all of our family’s vision needs and they do an amazing job.
Dr Phinney is very thorough & he and his staff are all so friendly and nice. Whether I am there for a regular exam or issues with my eyes I feel like they take good care of me. I highly recommend them!
Windsor Eye Care has always given me perfect correction with my eye glasses. I’ve worn glasses for 40 years and have used several companies over those years. This one is the BEST!
Great staff and eye dr is great. In and out. Highly recommended!
Excellent eye care. Friendly, knowledgeable staff. Dr. Phinney is “First Rate.” He knows his stuff. I’m a veteran who could get free eye care at the VA. Not no more! Everyone who lives in Windsor should be seeing this guy. Excellent, confident, thorough eye care. What more could I ask for. Oh, and yes, he cares about his patients. He really cares !!
Dr. Phinney and his staff are always prompt, friendly and knowledgeable. I feel like he always has time for my questions. I highly recommend this practice
Great experience.
I very much appreciate the quick scheduling of my appointment given the allergic reaction I was experiencing. The staff was kind and the doctor attentive, thorough and knowledgeable.
As always, Dr. Phinney and his staff are great - very professional, very personable, very thorough. Dr. Phinneys approach with his clients leaves his clients with a positive feeling about all aspects of their experience in his office.
My husband and I thought the receptionists were very friendly and helpful. The doctor was exceptionally friendly and treated my husband with the utmost respect. Hes in his 80s and is on oxygen. We would recommend Windsor Eye Care and Vision Center to everyone.
My family and I our new to Windsor and needed eye care. I had my appointment today and it was first class. I was also impressed on how clean and neat the building was. I would highly recommend Windsor Eye Care and Vision Center to other people.
If you enjoy being seen as a human being, this is NOT the office for you. If you think thats harsh, please read my story below.I purchased my lenses and frames from this office. The total came to over $1600, which was $800 out of pocket after insurance kicked in. This isnt the problem. Im almost legally blind so glasses are usually quite pricey for me. The problem came when my nosepiece popped out of the frames. I had planned to super glue it, until their office said they would use an adhesive and fix it for me. I went in, they took my glasses, and left me to wait in the lobby for 20-30 min. When they came back out, they informed me they had broken my plastic frames while attempting to fix the nosepiece. The good news (they said) was that theyd taped them for me, but cautioned not to take the tape off or the lenses would fall out. They did NOT apologize or admit any wrongdoing. The said I would need to buy a new pair.Over the next 10 days, I would have 4 conversations with them. The manager repeatedly said I had brought them in broken and that it wasnt their fault. They were blaming me! She offered to let me speak to the doctor about this, then denied me every opportunity to do so, saying the doctor doesnt make these type of phone calls. I would later find out the manager there is his wife. During our last conversation, she said the doctor has no intention of helping me and that I should just pay to replace them or stop calling.Now Im forced to buy new glasses whether I like it or not. I have constant headaches from my glasses sitting crooked. The tape they used is like sandpaper and is irritating the skin on my face. I will need a new exam, new lenses, and new frames which will all total to hundreds of dollars. They said this is not their problem.Their employee broke them while I sat blind in their lobby, yet this is not their problem.I currently have an open complaint again them with the FTC and the BBB. Their office runs on immoral practices that will do anything to save them a penny. Please do yourself a favor and go to literally any other eye care facility around.
I’ve been a patient at Windsor eye care for years. They always take great care of my entire family! Highly recommend.
This place is first class. Dr. Phinney has the latest in diagnostic equipment and gives your eyes a thorough health exam. I truly believe he helped catch a serious health diagnosis they may not have been caught at a general eyeglass exam chain store.
Dr Phinney and his team are both professional, organized and thorough. All equipment is computerized/digitized so results are accurate, instantaneous and readily available for interpretation. A picture is worth a thousand words when it comes to explaining to a patient what’s happening w/ones eyes.
Very friendly staff and great service, definitely recommend!
I decided to go here solely because it was close to my job. I was so thrilled after my first appointment there because it was the best eye care experience I have ever had. They have all of the state of the art technology, you can opt out of having your pupils dilated, and all of the staff was so warm and friendly, I actually had fun during my visit. They are in an awesome historic building, too!
I love doing business with local enterprises and Windsor Eye Care is very local for me now. I needed an appt rapidly because one of my eyes was hurting,- and some stuff was coming out of it during the night! Yech...! I had been to urgent care and gotten a standard diagnosis -of the bacterial infection conjunctivitis, but it never really responded to two courses of a topical antibitic that was prescribed. o Then I happened to have a meeting with my UC HEALTH primary care physician, Dr. Margaret Lesage and she noticed my eye was quite red still. She immediately referred me to Dr. Brent Phinney. of Windsor Eye Care and Vision Center. His initial reaction was that this was not bacterial bur rather some sort of an irritation of the cornea. His thought was that it was likely caused by the sensitivity my eyes have to fine particulate such as weve had in our air.for the past 5 weeks with these dreadful wildfires. Add to that the fact that its a dry environment here in NoCo and there you have it. My eyelid has been scraping on my cornea and its all so much better now. Thanks to you, Dr Phinney and the great people who work at the Windsor Eye Care and Vision Center
This place is amazing! Very nice and understanding staff! Doctor, was fantastic and made sure to go over everything with myself and answered all of my questions before leaving! This place is a must to go to!!!
Always friendly and knowledgeable. We are grateful to have this quality of service in our own backyard. 😉👍
Dr. Phinney and his staff are professional and caring. I felt safe with the COVID precautions.
This was my first visit here and it was amazing. I have seen one eye doctor my whole life and once moved here I was worried i wouldn’t find that same great experience. Everyone here is so friendly, helpful and when you are blind as a bat they take that into consideration. Happy to have found my log term eye care place!
Always friendly, professional and prompt. My exam was thorough, and each step explained.
Dr. Phinney is the best!!
My husband had a great experience here so I thought I would try Windsor Eye Care. Friendly and thorough. I’ll go back.
Great staff, good care, beautiful space, decent prices. It is a bright place on Main Street in beautiful Windsor, CO.
Hands down the BEST doctor and the BEST office staff! Perfect customer service and an awesome selection of the coolest frames. Highly recommend.
The options given to me in contacts and finding the perfect eyeglass frames, (over the years as my vision “age” changes) have kept me a happy patient for years! I highly recommend Dr Phinney and his talented staff!
Great service and very friendly staff
Great staff... Clean and safe environment.. Loving my new contact (monovision).
Extremely professional and polite group. Highly recommend.
Courteous, efficient, clean and on time. Always the most professional care.
As always, they treated our family so well, and accommodated our whole family at the same time, while working around my husbands work schedule. The doc and all the girls are so kind, patient, and know their jobs so well!
I am a new customer at the Windsor Eye Care and Vision Center. I walked into a beautiful facility and met some truly amazing staff. You are greeted with a smile and treated with dignity and respect. They have amazing new technology that made the process so much easier then I have ever experienced with an eye exam. Dr Phinney was so approachable and down to earth. He was very easy to talk to. He explained everything very clearly and that was easy for me to understand. It is obvious that the staff here love their jobs.I can’t wait to bring my kids here and to tell everyone that I know what a great place it is. We are lucky to have such a great place here in Windsor!!
Dr Phinney is always thorough and professional. He answers all my questions and gives me options. I feel completely confident trusting him with my eye care. The staff is friendly and very helpful.
Excellent customer service and extremely professional care. I am totally satisfied and appreciative.
Very satisfied from the very first contact to schedule my appointment at front desk with Megan and received a phone call from her and told me that Dr was able to see me sooner and that is a Plus. Now a days it’s hard to find this kind of Great service.Coming to my appointment, my visit was very pleasant with the procedures up to the point to have my tests, etc need it done in a very professional manner, make me feel that he and staff care about their costumers and clients for who we are.I highly recommend Windsor Eye Care$ Visión for all your medical/Eye’s needs.Thank you kindly,Mr. Rey Guzmán
The staff was very nice and the office is clean and comfortable. They took me back right at the appt time to do the exam and then I met the Dr. We will definitely start using them as a family.
The staff is very knowledgeable and kind. Everyone was and is extremely easy to work with. I will make this my home for optometry needs.
Great team! They are a smooth running practice. Dr. Phinney was very helpful and explained everything in detail. So happy totry my trial contact lenses ... and excited to see clearly again. Thank you!!
I showed up for an unscheduled appointment and was brought in to see the doctor very quickly. It didn’t take long to resolve my issue. I would highly recommend coming here!
Everyone is very friendly and knowledgeable. I was made to feel welcome the minute I stepped through the door. State-of-the-art equipment and comfortable atmosphere. Dr. Finney and his team create a stress-free experience.
Professional service from the time I stepped into the Windsor Eye Care Center through the time I left. All staff members that I interacted with were polite, caring, and personable. Thank you for answering my questions, and helping me with getting the right glasses to help me see the world clearly.
Staff is friendly and welcoming. We were promptly seen. Dr. Phinney was kind, through and honest. Would recommend to family and friends!
Awesome practice with the latest equipment and best selection of frames that no one else has around here. Love using new equipment so I don’t have to deal w getting my eyes 👀 dialated. Nice parking lot in back so you don’t have to park on Main Street.
Great place to get an eye exam. Friendly and knowledgable staff. Would recommend to anyone.
Everyone is kind, nice, efficient, and honest perfect I love going there
Best experience Ive had at an eye doctor. Very fast and thorough. Gave me more information than Ive ever gotten from an optometrist. It was a great experience.
Awesome care - very thorough eye exam, friendly, knowledgeable staff and beautiful frames. Would highly recommend!!!
Great people, friendly, knowledgeable and very helpful.
I’m a new patient. They do accept Medicare. The office was clean and bright and the staff was very professional and pleasant.
This doctor is top notch. Professionalism goes way over the rest. Ive been under his care for a rare eye condition for several years. Look no further.
Great efforts taken by staff to assure care and comfort during appointment and follow up care as well.
Great doctor and team! They care about their patients and are extremely helpful. Also, they use current technology to treat their patients. All of this, and they still have the small town feel. If you want personal attention and care, I highly recommend Windsor Eye Care.
Great people and service!
My Glasses are a year old and the lenses seam to be deteriorating, they look like wrinkly skin.I have been told they are out of warranty. And can make a appointment to get new ones.Understanding the year warranty I wanted to talk to the manufacture to see if they would take a look at the issue.I was told they had to talk to the doctor about this that she was not comfortable giving out this info.Have not got a callback.I don’t want to make a appointment to order new lenses that may only last a year.Will not be going back to Windsor Eye Center.
Love Dr Phiney and all his staff! This office is exceptional and we won’t go anywhere else for eye care. They have the newest technology including a machine that looks inside your eye so you don’t have to get dilated!!
As usual, my visit today exceeded my expectations. Barely any wait time and left with confidence in the care I received. Thank you Dr. Phinney and staff. Diane Hornbeck
They got me in quickly and were very polite and professional. Outstanding people and very efficient. They make Windsor Co proud.
Windsor Eye Care is wonderful. Staff and Doctor are so professional and selection of frames is ver high end. Highly recommended! Shop locally and support this great downtown Windsor business!
Everyone was kind and helpful. The doc listened, made thoughtful recommendations, and was thorough.
I always receive the best service at Windsor Eye Care. So very happy with the care I receive.
Professional care and very informative. I feel better able to care for my vision. Thank You.
They are friendly and efficient. Dr. Phinney is great for giving accurate and up to date information. He is also very approachable and intelligent. Highly recommend this clinic
Very thorough exam and monitoring. I like knowing my eyes are healthy in every aspect and not just getting my vision checked.
Very friendly and helpful. Made you feel like you are important. Explained everything to me.
Very friendly staff, thorough exam. Dr. Phiney is very knowledgeable and gives good explanations of findings.
Dr. Phinney and his staff are very approachable and professional. We have been going to his office for aeveral years and we would recommend him to anyone.
I always feel welcome and receive excellent care from Dr. Phinney and his staff. I highly recommend Windsor Eye Care and Vision Center.
Dr. Phinney has always been wonderful for iou family. His staff is awesome and the value of his clinic is undeniable.