We worked closely with Matthew Bates And Terry, the manager of Kia. We asked about multiple cars and had limited circumstances and they went above and beyond to put us in a BRAND NEW and nicer vehicle than what we were initially seeking. They definitely made a dream come true that we didn’t know was available to us. They were sweet and professional and went above all our expectations! They also were so kind to our 3 year old who had his own ideas about a new vehicle. Upon our first meeting our child asked Matthew and Terry for a “Spider-Man car”. Low and behold they got us in a red 2022 Kia Soul. Thank you so much for our “Spider-Man” car!

What an amazing experience purchasing a new Kia!!Some of the other Kia dealerships I have been to in search of my new Kia, was horrible. Very sales forward and sharks approaching you right out of your vehicle, well not at Bob King! I was able to look around the lot, get my bearings and then as soon as I walked into the building, I had a warm welcome and then asked if I needed assistance. It was such a nice surprise.When purchasing, there was no pressure, just education and the options are all presented digitally on a tablet in front of you. Such a great way to see how your payments break down.Can not recommend enough!! Thank you so much staff at Bob King!!

Ordered a 22 KIA TELLURIDE back in June. I made it clear that I do have another vehicle that I may or may not trade in based on trade value at the time of deal. Its also noted on invoice that the trade value would be appraised on deal. Fast forward to today I get a call saying my vehicle has arrived. I ask them if they were willing to come up on the trade in value based on info from their site and they said NO. I mentioned that was fine but wanted to still move forward with the deal. FYI: I had plans to sell to another company should this happen so I wasnt to worried about it but then after 5 months of waiting they tell me WE DONT WANT TO DO THE DEAL UNLESS YOU TRADE YOUR VEHICLE. What?!!!!! They also said since the vehicle is in high demand we can find another buyer at higher price. I think this company is disgusting to do this to a customer. I wanted to share my experience because this is beyond unprofessional.

Clean, friendly, professional and service were all top shelf. If you are looking for a Kia, this is the place to go. I will buy my next Kia from Bob King Kia.

Very happy with the whole experience. We worked with the sales representative Dominique Jones, who has been a great help during the process.

Charles met me at the door of the showroom. There were no cars in the showroom. I guess with the COVID we shouldnt be touching the cars. I told Charles what i was looking for and he found one on the Hyundai lot. He explained the process of getting the car to the KIA lot. He brought the perfect car for me...two years newer and more safety features. I had recently been in an accident and my car was totalled, so safety was the major factor. Charles pointed out details and the fact that the car would take control around curves before we left the lot. We had a great test ride. We told him we had to think about it. Charles was mild-mannered, sincere and honest. I never felt we were being pushed toward a decision, options were always on the table. We even looked at a K 5 but my heart was set on the vehicle that saved me, the OptimaThe next day we decided we wanted the carr ànd negotiations went well and we bought the car through Mark (?) the finance guy. He was easygoing and he made us laugh. He took us through the warrantý decisions. He gave wise counsel and then we moved on to the financials. Tthe actual loan process went quickly and easily.Getting in that car felt like coming home. Buying it was relaxed and easy. I believe I got a fair price considering the current COVID market. Thank you Bob King KIA!

I don’t usually post reviews but I have to say, I am very impressed with the service at this dealer. I dropped my Kia Forte off for an oil and filter change without an appointment. For those of you who think “oh wow-I’ll just run by and they can do it!”…be reasonable. I called ahead and asked if they could get me in and done before 3 and they said bring it on so I dropped it off and left it.I was greeted upon arrival, information secured quickly and I was gone. A very unique concept here is COMMUNICATION with the customer..they text updates (with your permission of course), the technician sends a complete video of your car and what they are doing and found including removing wheels and checking brakes and suspension parts and visible inspection of bottom of car. They send a recommended list of services you may be due and a text when ready with the amount owed. This was a $45 dollar oil change. I understand upsell and grew up in a garage my parents owned. I declined additional services, however knowing cars as well as I do I found this helpful in deciding what I budget for next visit but also a wealth of information for a minimal oil change cost.Why I decided to review? I spent $240 dollars the day before on my new GMC Sierra and got none of this feedback…granted, it’s nearly new so there should be nothing. The Kia is my commuter as I have a 70 mile commute daily…it’s about to trip 100k miles. Seeing and hearing an explanation that I know and understand is appreciative as I plan to put another 100k on it hopefully and I’ll plan on execution of some of these services and some I will preform myself.Short version? Great dealership with prices in line with what I expect to pay (although the price for rear shocks I was quoted was so far off I have to think it was a misprint and will let it go at that).While I’ve not bought a car here, I highly recommend the service. With that being said I have a friend who has bought 3 cars from them now and also thinks highly of the dealership also. Oh and the car was detailed when I picked it up! I enjoy washing my vehicles and nobody touches my Sierra but me but for my little commuter? Much appreciated.

This was an amazing experience from start to finish. I’m usually very weary of car buying, but my salesman, Dennis was up front about everything. He made the whole process very simple. He gave me regular updates on when my car was expected, and answered all of my questions promptly. I will recommend Dennis to everyone, and to use Bob King Kia for your car buying needs. Thanks again, Dennis!

I have bought two Kias from Bob King Kia and both times have been a pleasure. Even when I had a melt down, the salesman was kind and understanding. They know their business but arent above laughing and having a good time with their customers. Five stars from me!

Fair. Friendly. Knowledgeable. Ask for Charles. Tell him Michael Reed sent you. He’ll hook you up.

I came in to trade in my car that I had got a couple years ago from them and had Ariel help me and she did a wonderful job making sure I understood everything and was very helpful. She was wonderful!

Jamel sold me a Kia stinger gt yesterday! Everything went smooth as can be. Very personable! Very happy with my purchase! The car was a dram to drive 9 hours all the way home. The dealer gave me all the correct info for me through pics and info on the car! Couldn’t be happier.

You guys get an A+ I love my Hyundai. I would recommend to my friends to come here and buy a car. Very friendly people especially Elijah. He would not take a lunch until I was taken care of..God Bless you Elijah you are an awesome young man.

The Most rude service department and GM. Never had an experience like I did with this location. I waited 3 weeks for a service appointment. Dropped my car 2 days before the date. One week passed by and never heard back from them. Called and left 3 voice messages. Finally stopped by to see what is the status of my car. Come yo find out that the service advisor no longer works there and my car has been sitting to the side! REALLY. So you have no one else to follow up? To top it off on their rudness and lack of professionalism. The GM comes out and says to take your car and get the hell out my property all because I am a little upset as CUSTOMER that they have failed their job. Unbelievable!

THEY ARE VERY VERY AWESOME PEOPLE!!!!I RECOMMEND THEM OVER EVERYONE ELSE IN THE BUSINESS!!!!PLEASE PLEASE PLEASE PLEASE GO VISIT THEM ON LINK ROAD IN WINSTON SALEM, NC!!!! THEY TREAT YOU WITH RESPECT, THEY WILL HELP YOU &WILL WORK HARD TO MAKE SURE THAT YOU ARE ABLE TO WALK OUT OF THERE WITH A CAR THE SAME DAY!!!!!!!!!!BOB KING KIA IS THE BEST IN THE BUSINESS!!!!TELL THEM PASTOR DARLENE KELLY SAWYER-LEGETTE SENT YOU!!!!

I just purchased a 2015 Kia Optima from Bob King Kia for my son who is a senior in college. I contacted them letting them know that I was interested in purchasing the vehicle and they contacted me and kept positive communication through my entire purchase.My experience working with Bob King Kia was a positive one. I purchased my first Kia Optima (2005) in 2007 in which my daughter is driving now, in 2018 I purchased a 2015 Optima for myself and now this new one. Bob Kia has also been maintaining the Kias. If there are any issues they will go above and beyond to correct them. I like that.Thanks Bob King Kia. Thanks Rodney for making it positive.Thank you Anthony Alston and and Jared Jones for going above and beyond, You were kind and professional.

Bought my Kia Soul from these guys less than a week ago. They answered all my questions and eased what I consider to be an extremely painful purchasing process greatly. I highly recommend this dealership and I love my car!

The entire car buying experience was phenomenal. From the beginning to the end, everyone was pleasant and we felt no pressure to buy.They were informative and provided great customer service. They took the time to make sure our experience was top notch, and they did their jobs. They still contact us after a week has gone by to make sure we were still happy and offer assistance if we need it.Everyone was terrific, but Miss Lorraine went above and beyond to make sure everything went well. Id recommend visiting her if you have Kia car needs. She wont disappoint!Thank you Bob King Kia!

Great experience with the customer service team. Happy with their service and with my new Kia.

I had a very positive experience with Bob King Kia in ordering my new 2022 Kia Telluride. I met several friendly and knowledgeable associates during the experience. Were super excited about our car which was delivered yesterday and would highly recommend Bob King Kia!

I have never been in a dealership where the folks were so honest and had such christian morals as Bob King Kia. I had my first experience on Saturday, and was very touched by what wonderful service I was given. James certainly went above and beyond what regular sales managers would do, and I appreciate it greatly. If you are looking for an honest sales group, that have your best interest at heart, see James or Terry at Bob King Kia in Winston Salem NC.

(June 2021): I took my 2020 Sportage in yesterday to have the oil changed and the tires rotated. I also mentioned when I got there for my 4:30 appointment (that both my husband and I left work early for) that my check break light had been on for a few weeks and I wanted it fixed. After waiting TWO HOURS, until 6:30 to have my oil changed, my car was finally ready. When I got into my car, the check engine light and check break light was still on so I went back inside to let them know it had not been fixed. I was then told that the parts department closed at 6:00 so I would have to bring it back another time to get the break light fixed. If they had listened to me when I checked in and wrote down that I had this problem, it could have been fixed while I was there and while the parts department was open. I was told it was a bulb issue with my break light but on the papers I was given about my car, it said the bulbs were in perfect condition..Every time I come here, they want to do about $200-$300 worth of extra work on my car that is not even a year and a half old. This is not the first time something like this has happened here but it is certainly the last. I will not be returning here for anything regarding my vehicle.Update (October 2021): I took my car to be serviced this time to Battleground Kia in Greensboro and they did a GREAT job. I will be going there from now on. :)

Brian Cost is a liar and a wimp. My 2020 Kia had a warranty issue which a toddler could have diagnosed. I called Kia Factory and they informed me an engineering ticket was never opened. KIA factory was given the video of a clear failed wheel bearing making a noise and they tried to reach the service department but noone answered lol. I went back when they tried to sell me on tires that werent the issue when the wheel bearing pulling caused uneven wear. The worst part was Brian the service manager apologized to me when he met me stating Im sorry if my service advisors werent informative enough they are female and dont know anything about this business and hey Brian the emails I sent to your co workers and managers were only to embarrass you and out you for the small man that you are. Otherwise when I purchased the car the sales dept and finance dept were very pleasant and easy to deal with. Not a tense fight like a lot of dealers put up to take your money. They were cool no complaints there. So I took my Kia back from this unprofessional service department and traded it in. I dropped a fat check down on a premium vehicle fully loaded at a different dealer and they gave me the deal I wanted no problem. So thanks Brian Cost I got an extremely nice vehicle out of your incompetence. Thats why Im giving this review 5 stars.

I had a wonderful experience working with Paul Rice trading in my 2012 Kia Sorento for a 2020 Kia Sorento. Everyone was very friendly and helpful and I would buy another car from them again!!

My salesman Juan Ayala and loan manager David Foster were awesome! They helped me though one of the toughest decisions I have ever had to make!

So i just bought a car from here and let me tell ya this is the best service you will ever have. The salesman we got his name is Randy Gruel and the funny thing is hes from Olean New York I have never met someone else from there .He was just so nice and supportive and helpful. So next time you need a car come to Bob King Kia and ask for Randy.o if you ever get a car fromhere ask for Randy

The salesman & finance manager were absolutely amazing in helping us every way possible to purchase our new Kia Forte!!!

Jamel Haskins was very patient and professional. We got a great deal on a great car! I would be happy to buy from him again. Everyone was friendly and professional. They even let me bring my dog inside, and got water for him! I highly recommend them!

The 2 ladies in a service department that help me on the day were very plus also I set out from the while the guys that handles transporting to vehicles really nice guy think it been there for a long time he like Ive Connery

Just purchased my second Kia from Bob King. The staff are very friendly and helpful. They worked to get me in the right car. I received a fair value for my trade. I would recommend them for your next new car purchase.

Super customer friendly, and will go the extra mile to please their customers. Will continue to support this great company and its employees

We drove over 200 miles there to look at a Veloster Turbo & they were very nice & accomodating.. Even let our little puppy dog come in from the heat outside.We bought the car & love it! We would highly recommend everyone to stop by, check out their inventory & meet their helpful & friendly staff!

Truly a 5 star experience with Dennis Baldwin, he was able to find the car that works for me and my family.He exceed expectations and was above and beyond in customer service

I would not recommend buying or letting them do anything. My car has been there since March 2021 because catalyst went out and motor replaced. It took them over a month to get me something to drive and I had it 2 months and hit a deer. They have gave me nothing but a run around and I now have to turn in the damaged loaner car and that is all they are worried about is getting it back not when my is getting done or how Im getting around. It is my only transportation and now if I dont turn the loaner in they are calling the cops.now what about me and my car they dont care just getting theirs back. So I want even give them 1 star. And customer service never returns calls or messages and when you call all you get is a voice-mail and never no call backs. I wouldnt let my dog go there

Fantastic customer service. My 2021 Kia had a major failure and I took it to a local dealer in the Raleigh area where I live. After 3 weeks of waiting for it to be repaired for lack of a part, I contacted Bob King who I had purchased the vehicle from. They located the part and arranged for it to be delivered to the dealer in Raleigh so the car could be repaired. Bob King Kia went above and beyond to help me and the car wasnt even in their shop.

Bob King Kia is exceptional... General Manager James Juarez and his team are the very best!

If I could give it a zero - I would. This is a nightmare. My car is in another state for almost a week and still hasnt been completely diagnosed. Its a Kia 2020 Soul and under 38,000 miles. Customer service with Bob Kia has been terrible9/16/2021 I have called and left messages with your company. I spoke to someone in services and requested to speak to someone in sale and was told that they didnt have the number.

Friendly, easy, got what I came for at a price I can live with. Rodney was very personable and made it a good experience overall.

Mine and my husbands entire experience was EXCELLENT! We couldn’t be happier. Aaron was our sales agent and he did an excellent job of answering all of our questions and guiding us to the right purchase. Patrick in finance made the process a breeze. He was very knowledgeable about the entire process and answered any questions we had. Also James and Ronnie were amazing at letting us rack their brains with all of our questions, until we felt fully comfortable with our decisions. Couldn’t recommend better!

I highly recommend Bob King Kia to anyone looking to purchase a vehicle. The staff are very professional. I had the pleasure of working with Jamel Haskins. He was very patient and knowledgeable from start to finish. I was driving in a bad situation and he was able to completely turn it around. I love my new Kia Forte and my payments are more than affordable! Thanks again Jamel for your great customer service!

Fantastic owner, and management team - good people! Check it out

My husband and I purchased an upgraded 2015 Kia Soul package WITH A BETTER WARRANTY. Immediately upon leaving the back speakers were rattling. I had to contact and take the vehicle 3 times for them to finally fix the issue. The end of August 2020 we paid it off and received the title on Saturday. The next day it threw a piston and blew motor. After the first of September I had to schedule AND pay for the vehicle towed. After calling and complaining several times I was finally given a loaner Kia Soul on Oct. 20. Mid November they contacted me and said the car was ready. After a 10 hr workday I drove 30 minutes to pick it up and return the rental. Upon arrival they tell me the car is dumping gas. They give me a better loaner. December 23 I was left a voicemail that the Soul was ready again and they needed their loaner back. I was out of town for Christmas. December 28 I returned the loaner, and pulled away. The engine light came on, the soul wouldnt reach 60mph and was shaking horribly. I completely feel like I paid too much for the vehicle and upgraded warranty in addition to the $726 I paid in November. Not mentioning how much time has been wasted. Pretty sure its done. I am leaving this bad review after months of the run around. I am out of options. All I can say is BUYER BEWARE!!

Went to get an oil change and left with a new car. Thanks Dominique for making my Independence Day a different type of celebration in my new ride🙌🏾

Poor communication-unethical work practices, be prepared to make at least 3 complaints before your vehicle fix to satisfaction, it’s like negotiations never accept the first offer. I recommend Battleground KIA in Greensboro you have a better chance drive to that location.

Worst experience at a car dealership period. We were threatened by the general manager James Juarez. We were cursed at from the general manager James as well, as well in front of children present on the property. This is not a place that is friendly or a place you should you bring your family to purchase a car. This is a very unprofessional place of business and do not recommend anyone to purchase a car or have any type of service done at this dealership.

I scheduled my service, and a recall on the same day. When I arrived, I was informed they could not do the recall because of a computer problem. My drive from home round trip was 150 miles. I asked why they didnt let me know so I could reschedule, I was told that they were instructed not to call the clients. I was told that the service manager would contact me. I have yet to hear from anyone. I will only return for recalls, not for servicing. You folks stink in the communication Dept. This was my first Kia buy, and will also be my last.

Excellent Customer service from Bob King Kia. Aaron was really great and we were able to test drive and do all our negotiations from home. Patrick worked hard to stay under my budget. Aaron also delivered the 2020 Forte directly to our home and we did all the paperwork at home just in time for Christmas!! An all together wonderful experience and I would highly recommend!! My wife loves her 1st new car !!

I purchased my 2014 Ford Focus SE on April 28, 2021. In less than 24 hrs I had to take it back due to it was shifting hard. They said it was fixed and now my transmission fault light is on and will not go into gear. I have not even had a chance to make my first car payment!!!!!

Why do I give 3 star? Well its only partially because of the dealer. Dont get me wrong, I really like my optima but the recalls and AC problems never end. IMO KIA has some minor quality issues and the buyer usually pays for that. I think overall the dealer is ok but the system they use to tell you the RECOMMENDED services is flawed. Fortunately I have mechanical and electronic knowledge. For those that do not....well, I hope you can call somebody that does!

Staff in the sevice department was really helpful and knowledgeable. Definitely would recommend this dealership in the future.

Thanks Jared and the Bob King crew for always taking care of business...! Kind, honest, and in a timely matter.👍🏾

Last night I went to Bob King Kia after an absolutely horrible experience at a local Honda dealership. I was met by my sales associate Charles right on time for my appointment as opposed to the Honda dealer who didnt even acknowledge I was a customer. Charles showed me straight to the Kia Sportage I was there to test drive and put no pressure on me at all. He gave me the keys and said take it for a drive and take my time. The car looked and drove great except for a window rattle. When I got back I told them about it, and another sales associate took it out and quickly discovered it was just a badly installed rain deflector. After agreeing to purchase the car I was handed off to Patrick to fill out all the paperwork. He was extremely professional and put absolutely no pressure on me to hurry or purchase extra options. He clearly explained each piece of paperwork and I left feeling confidant that everything was as it should be. All in all it was a wonderful experience and I look forward to being their customer in the future. A great team effort at Bob King Kia.

Aaron Bell was my salesman and he was no pressure and great to work with. Patrick the finance manager was also no pressure and helped make me feel comfortable with what I was paying and took the time to explain the warranties so I understood everything. I had an issue with my car a couple of days after purchase and Aaron was very quick to take care of it, even driving out to me to pick the car up and drop it off so I was not inconvenienced any further. Their customer service has been great so far and I am looking forward to continuing my relationship with them for the service of my new car.

Aaron was awesome in helping me with the purchase of my new Kia Forte. I highly recommend this dealership and all their hospitality. If you are in the market for a new or used car, don’t hesitate to ask for Aaron. He will give you a great deal!

10000X better than Battleground. Faster, more attentive, more knowledgable. Overall was so much happier at the pricing structure, sales persons attentiveness to my questions, and ability to close the deal.

The service department is great and deserve to be recognized!!! I have a 2017 Kia Sorento purchased at Bob King Kia. I take my vehicle here to their service department for all maintenance needs. My tires were purchased over a year ago through another company. I ended up needing a tire patch and I brought it to Kia service department. The tire sensor had been replaced with an off market sensor but the maintenance department listened and did everything to fix my sensor. The men that work in the service department are amazing! They listen to women and do not try to just take advantage of our wallets like other companies! They are always willing to go an extra step for their customers. The entire staff of Bob King Kia of Winston-Salem are truly remarkable!

This is the worst car dealership I have ever dealt with. I bought a car from them that needless to say didn’t start well. Was told a car was there for me to test drive 30min. Before I got there. Of course it was not there. Then when I bought a car, the gave me a I owe you on something that needed fixing. I order a spare part myself and got it in two days. Three weeks I call and was told it was not in yet. I was told it would be three more weeks. Four weeks go by I call and still not there. Come to find out they still did not order it. I ended up fixing it my self with not offering to pay for anything. This people will lie straight to your face from the GM down. People be aware

Don’t trust this dealership! I submitted my application on a car then they sent the car to auction for mechanical issues without telling me. Now I have a hit on my credit report and no car. Bad business!

Bobs not the biggest for nothing.. You can find good deals but he didnt get on top by giving anything away. Bought new 2016 Soul plus (in 2016) with only 3 miles on it and it has been one of my best vehicles yet (70k miles in 4.5 years).

I had a great experience with this dealership everyone went far and above to make sure I was happy with my new Kia soul I cant say enough about the car its all you need for a base model compact car very happy with my purchase thanks again jamel for your help and Dallas same to you you to went out of your way to make. sure I was happy with my purchase see you folks soon take care

Great customer service. Both Aaron and Patrick stayed late to make sure we were able to get into the car we wanted. Provided options and avenues for the features we want at a payment we could afford. Pleasure dealing with them. 10/10 would use again. Thanks guys we are very happy.

Great customer service from start to finish. The sales people, managers and financing manager were all professional and made the process easy. Ive been to other dealerships and this was a much better car buying experience. Love my new vehicle!

As a matter of fact Im very disappointed with the experience I had in this last visit.Im a retired (disability) Zoning Inspector for the City of Winston Salem and Forsyth County. In a fixed income. When I traded a full equipped (high mileage) vehicle for your cheapest but NEW car was for the convenience that this NEW car has a (supposedly) good warranty. I asked for the bumper to bumper extended warranty and to include even the oil changes. I told the sales rep that I wanted a fixed monthly payment.Yesterday I was baffled when I was asked to give preventive maintenance to parts that are covered by the bumper to bumper warranty. I can see myself having to do that after the warranty expires due to mileage or years. If you (KIA) wants to give preventive treatment or maintenance to your product, have at it. Dont want to be asked to pay for anything other than wearables. Stand behind your product or stop lying when youre offering bumper to bumper warranty. I was told that even if a bulb goes out, it will be covered by the bumper to bumper warranty.Caleb Velez Santiago

Loved the serviceVery nice person that weighted on me .you know that you have to weight your turn. Thank you so much.

This is the 3rd Kia I have purchased in 6 years.I love going to the dealership to purchase a vehicle or have the service department to do services on my vehicles

Robert Cline was my awesome service advisor. First time I have been to BobKing and they took my car and advised and corrected all issues and I was able to pick up my car at end of day. Best customer service and Robert went above and beyond to even wait for me to arrive to retrieve my vehicle...

Great atmosphere. Matthew was awesome, spent allot of time to make sure I had the best deal possible. Definitely recommend.

I have always got excellent customer service from the staff. They always keep you updated on your services. If a staff member walks by they are always smiling and speaks. I 100% recommend Bob Kia!!

Awesome experience!! Aaron and Antwon were very helpful in assisting me in getting the car I wanted at the right price!! Thank you both so much! Love my 2017 Kia Sportage!! AND the General Manager brought me a bouquet of flowers for Valentines Day!! That was the sweetest gesture for a dealership!! He was doing that throughout the day! Thank you for your kindness!

This dealership is great thanks to the 2 salesman that worked with me Charles & another man, cant remember his name but they were great! My time was not wasted & I was able to get into a brand new car a 2021 Kia Soul. Im loving & enjoying my new ride!!!

Great people my new york is the best

The customer service at this dealership is top notch!

Buying a new car can often be stressful and frustrating, but at Bob King Kia the consumer experience is unlike any other. Ive felt like part of the family since the first time I visited this location in 2013. It matters a lot to me that they know my name when I walk in, and when I ask a question I always receive an honest response. Not to mention they have some of the hottest (and safest) vehicles on the market today. I havent even considered buying a vehicle from anywhere other than Bob King Kia and Ill continue to purchase for years to come. (Currently awaiting the arrival of my new Telluride!) Do yourself a favor and go see what Im talking about!

We had already had bank approval we just was trying to find the right car for my wife and we were close to getting one then the finance manager decides to try and talk us into financing thru them and we informed him we needed to talk about it and he told us we were wasting his time so we got our keys and walked out thanks for the time wasted

New car I bought from the Bob King Hyundai dealer down the street came with a bunch of scratches, and although Ive brought it in multiple times, they, as well as the body shop at this Kia dealer, failed to fix them. 4 times Ive brought my car in the past 1.5 months. On top of that, I brought it in here to get fixed after I hit a deer, and I ended up with EVEN MORE scratches. It looks like my cars hood was used as a work bench. Once I get them to actually fix my car, Im not going back to these people.

Wonderful experience, friendly and really listened to what my needs where. No high pressure. Had to be the best car buying experience I have ever had. These guys are great, and they also support Forsyth Humane Society. Thanks for all you do!

They will/did charge you 5 times the normal cost. No matter what.

Service department is awesome at Bob King Kia Scott is a very good mechanic and knows what hes doing couldnt ask for any better the people at Bob King Kia are number one for all your needs for a Kia vehicle

The sales process was an easy 5 stars for me. Dallas was great at finding exactly what we were looking for and taking good care of us. The four stars is for the financing department. Antoine was polite, but honestly we were very overwhelmed with information, he talked fast and is very short when we called back asking questions. We were also very surprised by the 5% interest rate even though my husband has a credit score of 820 and when we asked him to look at the financing through Truliant instead of Kia, he told us there would be no change and we couldnt do an 84 month term as they are partnered? with Truliant. Well lucky for us we still went to Truliant afterwards and we are now refinancing through Truliant with a whole percent lower interest rate and at 84 months so we feel like we were lied to. He also told us the GAP insurance would probably be the same elsewhere, which again it is $300 lower through Truliant. We were also under the impression that our warranty was included and somehow at $3000 additional warranty was added on that we both have no recollection of having a conversation about and only found out about when the Truliant manager was looking over our paperwork with them. I think financing needs to just work on their communication better next time around. We bought a 50k SUV so we brought good business and I would buy from them again, but would probably ask for a different financing manager.

I spoke to them about these issues I am having with the vehicle. One of the issues was not their fault because a family member didnt have the money to get it fixed at the time. But I am currently working with Eric and Robert for a resolution. They were willing to help me. I got my vehicle back and it is running good. Just need to drive it to put some miles on it. Everyone was very helpful and cared about my concerns. I have been in the car business before, and I would do everything to help my customers. I felt the same vibes from them and I would gladly send any of myfriends/ family members to buy a New or Used vehicle from them 😊

Took good care of my car

Purchased a Seltos SX from Bob King. Shopped on line with Kia website, then searched pricing at 6 dealerships. Bob King had competitive pricing. Contacted Ashley via email and text, the sales manager Terry, by email and text, then finance manager, Patrick, by telephone. All negotiation and pricing and financing done before visiting dealership. Arrived 9am for final signatures and left at 10am with new car.Very nice people who have an efficient streamlined system for selling. Could not have been a better experience. Highly recommended.

These guys are great to deal with. Very happy with our purchase. Thank you, James, Terry, Jaylynn and Patrick! Youre awesome!!

Not a good place to buy a car, poor customer service from top to bottom.

Came in Monday, December 28th, to look at the Kia K5..As they say, the rest is history..Very well run dealership..Aaron, the sales professional was very easy to work with as was the finance manager Patrick..I told them what I could spend and they worked it out for me..Very pleased!

Rodney was very helpful with our purchase!!!

Awesome experience at the dealership. Bought a new Kia Rio and the car salesman Dallas was professional.

We worked with Aaron Bell. My husband and I went into Bob King Kia to help our son Tylor with his first auto purchase. We liked the service and professionalism that Aaron Bell gave us with the purchase of our son’s car. A couple of days later, we returned and with the amazing help of Aaron Bell, my husband and I purchased our 2020 Kia Soul GT-Line. We are very happy and we will absolutely return to Bob King Kia for future purchases. Thank you to everyone at Bob King Kia and especially Aaron Bell.

The staff here was very professional and friendly. They did their best to help me. I recommend this place 5 Stars

Quick delivery and no hassle

Parts department is always helpful top notch service

Good place to shop for small vehicles. Convenient location.

Very nice and great to work with!

Great experience at Bob King Kia. I will definitely be back

Easy and effortless purchase! Lorraine was amazing!

I would truly beware of this dealership, they demonstrated willingness to deceive in their service department, they didnt know it but I took it to another mechanic and found that it was a complete falsehood what they told me, stay away from pirates!

My husband left our car to get looked at. We had visited my sisters the night before when it started to act up. We are from out of town and did not feel safe driving back. We came back in the morning with the help of friends and took it to the dealership since it was close by. The service people said they would call us and we would know something by the afternoon. No one ever called us and we had to call them 3 times. They kept saying they were looking at the car but told us nothing about it by the time they closed. We finally called again and were told the maintenance people had left for the day. We got no phone calls or statuses about our car before they closed even though we were assured the second time we called that we would get a call back. They just left and we were without a car and had stayed in town the whole day waiting to hear about it. Terrible customer service. Once we get our car back we will not be using this maintenance service again.

I have been thinking about a new car for awhile so stopped by Bob King Kia to test drive a Kia Soul. I thought it would be perfect for my pet sitting business and would look cute to wrap it like a puppy school bus. However, after seeing the cargo area, I decided against the Soul. Aaron Bell, my salesman showed me a several other vehicles. I wanted white so we went through his inventory. I test drove the Kia Niro and was completely impressed! Although it was a 2017, it had less than 6,000 miles and it averaged 40-50 mpg being a hybrid.Terry McCoy, the sales manager, offered to let me take it home for a test run but I opted out. I wanted to sleep on it, not to mention I was picking up two large dogs that afternoon. There was no pressure whatsoever which I appreciated.After mulling it over, I called Monday morning and asked if I could give it the test run with my puppy clients. Buying a car was a big step for me but the Niro won me over. Antwon Reid was my finance guy and he made closing a breeze. He worked with me on payments and had me out the door in no time.I would highly recommend Bob King Kia.

I`ll make it briefI called to check on a price for changing break pads for 2015 Kia Sedona it was $240I called flow Honda to get a price on the same thing it was $160this is not the first time I come across their overprices service

Don’t expect anyone working there to be wearing a mask. Even though they have notices on every door requiring customers to wear them. Asked my service rep why he wasn’t wearing one and he said it was because he was “snacking all day, and it was hot”. If you get your oil changed here bring a thick book or a long movie to watch because you will be waiting for more than an hour. I do appreciate the one female working up front though that was wearing a mask. I was asked to give the service department a rating via text and gave them a low # but they never followed up with me on why such a low score. You would think that the service manager would be curious as to such a low rating, but he may just be used to it by now. Will not be buying another kia from Bob King.