I have been doing business with this dealership for the last 15 years. My service advisor, Jafar, is very good and attentive. I would highly recommend this dealership to buy a Lexus or to have it serviced.

Stealership. One thing that will make me never come back to a mechanic is if the try to upsell me on things I dont need. Very dishonest.Today monday July 26th 2021 I was in the dealership for an oil change. They told me I needed to have both the cabin filter and engine filter replaced. I had done both myself within 1000 miles. Any trust I had with these guys is shot, ill find somewhere else for service.

When my RX 350 wouldnt start recently due to a dead battery, I called Lexus, who then contacted my local dealer, Lexus of Winter Park. They sent out a technician (Oscar) within an hour to install a new battery. I was so thankful I didnt have to either have it jumped (and then drive to the dealer) or have it towed. Oscar was very professional, efficient, and friendly and offered to answer any questions I had. Ive been very pleased with the service Ive received through Lexus of Winter Park.

I love this place. They take really great car of my car. The customer service is 2nd to none. The communication is great. They REALLY take good care of their clients. They even provide food for their clients.Alex is my service representative. He is awesome.Thanks Alex.

Jeffrey was super nice and friendly. He handled everything fast and professional as service was done fast. Really appreciated

Love their service department, everyone is so nice ane helpful. I enjoy coming here just to see them.

Slow service, intentionally designed to overcharge the customer. This was for a warranty exchange for a battery. The process took an hour, and they tried to charge double the proper cost. It took 6 calls to a service manager to get it corrected. Flatly unethical.

Very professional and great service as always.

Really nice atmosphere very clean and comfortable to the eye. Great costumer service and very respectful come over and see for yourself.

Great service. Not for those on a budget

Always great service!!!

Wonderful service. Gave us a loaner car while ours was being serviced.

Always amazing service! Thank you Will T!!

Best customer service ever.

Ex