I visited David and Gary today to inquire about repairing my Conn 50M alto saxophone for collegiate Marching Band. However, they were honest in telling me that the saxophone was not worth repair, and recommended me purchasing a more reputable, modern horn. I ended up purchasing a Vito alto saxophone from them for a great price!David and Gary are extremely knowledgeable in their field, friendly, and willing to answer any and all questions you have. I look forward to future business!
They took great care of my bassoon!!
Great Music Shop to get your instruments repaired. Always get top notch service and never been disappointed with repair. The most friendliest family that own and work the business.
Even though my clarinet is under warranty locally, I will now only use Underwood. It’s personable service. He will listen, talk through your concerns, educate you and try to give you options to suit your needs and resources. I called and made an appointment so he personally would have time to see me. I would advise you to do the same because he must have had 10 walk-ins while I was there. They are highly sought after and very busy. Be patient. They are worth it!
I went to this place today and the service is exceptional. They are very kind and knowledgeable, they give you the best advice for you and your instrument (not like other places that the only thing they want is your money). I highly recommend coming to this place if you have any issues with your instrument.
These folks always make time for me when I need an unexpected repair. Which, of course, is always right before a job. Always grateful for great service. If you play Mark VIs, hes your guy. Nice selection of mouthpieces to try.
Gary is a true craftsman. He also understands the individual needs of the player in relation to the instrument. As a music professional, I use Gary to maintain my various woodwinds. He has also sold me a professional level saxophone. He let me try out a number of different models and then he took adequate time to let me play various mouthpieces, which he can also customize.
Cannot speak highly enough of Underwood Music. Gary fine tuned my alto sax that had been sitting in a closet for years. He made it play better than it ever has and even allowed for an additional two months of adjustments if I was not happy. After playing I noticed a couple notes were a little too out of tune and he adjusted my horn, with me present, then he adjusted some more. Instrument repair is as much of an art as playing the instrument itself. Gary is a master at his craft. He and his team are kind and patient to work with. If you live in central florida, look nowhere else.
Very knowledgeable and friendly staff. They are good folks and will take care of you. Its good to see a small family business thrive.
Affordable prices, gentle care and good people. The people care about the quality of their work and do a good job explaining whats wrong with the instrument. I will go back for my yearly cleaning.
They fixed my school-rented Yamaha 321 baritone/euphonium with 2 screwed up valve casings (3rd and 4th valve) in approx. 5 days! Good as new!
Gary, Sheila and David what a great family! Such a great job on my daughters 1959 Buffet!
The Underwood’s were knowledgeable and friendly. Wish I had known about them before. Will definitely be returning.
Simply the best service, friendliest people to work with. I wouldnt trust my professional gear to anyone else. Garys willingness to listen and work with customers to resolve any issues or concerns.
Very kind and knowledgable in their craft. Any issues i may have with my instrument this is the only place i trust and their reputation speaks for itself.
They are great family business to work with for any band instrument repair you need. Love their shop, a great find and the only place we will go for our daughters instrument repairs.
They were able to repair my old St. Petersburg tuba when no one else could. Very impressed with the service, the employees, and everything else about this out-of-the-way music shop.
Honest family run business. They did an excellent job on my sons trumpet removing a wrinkled bell and daughters oboe recently.
Love this place. VERY helpful and knowledgeable. A hidden gem full of treasures.
Friendly and helpful staff, timely repairs.
Great family and very professional and loves the military. Thanks
Extremely knowledgeable, technically skilled, warm and friendly staff. I can’t recommend this place highly enough!
Not nice or friendly. Take your instrument to a different place if it needs a repair.
Great people.Knows his trade.
Very friendly and helpful service
OUTSTANDING service
Best repairman in town!
Only place I go to for anything saxophone related anymore.
Great service, son pleased
Very good work
THE wood and brass wind Pro Shop! ! !
Great!!!🎷
Excellent food. Your employees are lovely !!!