I have been searching online for a Jeep Wrangler Sahara Limited Edition and finally came across the perfect Jeep In Wisconsin at the Wheelers Chevrolet, it was a four hour drive from Chicago but it was so worth the drive. Everyone was very professional and helpful, attentive in making sure that the paperwork process ran smooth. Much e-communication and sending needed documents prior to the test drive and arriving. Trent was very professional and made sure to connect me with the right person from the sales and finance department. Steve was very helpful and detail oriented in answering all the questions I had in regards to the car loan contract. Thanks Trent, Steve, and Josh.
Everyone is so friendly and helpful. Courtney was very helpful to me with a question I had, went the extra mile to help me with a issue I had. Appreciated what she did.
Just purchased 2nd new truck from Wheelers dealership last weekend. 1st one was from Marshfield and the latest one was from Rapids location. Great customer service at both places!!! Sales person I worked with this time was Derek he was professional and responsive to questions. I would definitely recommend him to others and will reach out to with him when we need to replace my wifes vehicle.
Wonderful experience with Kali in my car buying process. It was quick and painless! 100% trust my new car is something that I will love for years to come!
Working with Derek at Wheelers was a great and efficient experience. They did everything they could for us and we love our new vehicle.
I got to give a shout out to the service department and the mechanic that worked on my car! I had it towed into the garage and they worked on getting it in right away for me and took the time in between other appointments to work on my car and got it done sooner than we expected! Outstanding service!!
We were very happy with the Wheeler dealership in Wisconsin Rapids. I went in looking for a newer used truck and was pleasantly surprised with the professional attitude and no pressure sales techniques of the staff. Josh was very helpful in answering all my questions and helping us with the selection of the vehicle.. Steve did a nice job of going through all the warranty options and completed our financial transaction. Then Josh took us out to the truck and went through all the functions and help us set everything up. The truck was given to us nicely cleaned and detailed. The whole sale was a pleasant experience, unlike some other high pressure dealerships in the area. I felt that they were honest and fair with us.
People were friendly and helpful and not at all pushy. I already knew what I wanted and what my price range was when I walked in the door and rather than try to talk me into something else they showed me exactly what I asked.Kali was particularly helpful in getting to know my Equinox.I really liked that they walked through each step on the paperwork rather than just handing it to you and saying Sign Here.All around a pleasant experience which I always found rare when it came to buying cars.
Our sales consultant Kali Petersen handled our purchase of a new truck with the utmost perfessionalism and competency. She is very knowledgable about the vehicle we purchased and answered our questions on the spot. She is cheerful, possitive and shows genuine interest in making sure we are satisfied with our purchse. She is realistic and truthful when discussing features, delivery and pricing. Thank you Kali for the exceptional experience! Loren and Denise
Our Salesperson at Wheelers in Wisc. Rapids was Derek Szewczyk who did a great job and was very easy to work with. We purchased a new Chevy Silverado and GMC Acadia and he was very knowledgeable about both vehicles and answered all our questions. We are super pleased with our purchases and will continue going to them in the future.Thank you very much!!Steve and Cindy Wroblewski
From the first hand shake to the last hand shake Josh Kramer is sales guy to see. Josh listened and made buying a car easy.Donna H
Talk about VIP service!! You truly made my shopping experience haste-free & memorable. Ill definitely be buying my next vehicle from you guys. Thanks again!
Kali was very helpful and patient in the purchase process. Her knowledge of the new 2021 was impressive, but she also new what my 2011 was like to compare features. Thank you for your help.
Wheelers is an amazing car dealer to work with! Open, honest, friendly and I was out the door in my new car in no time. Thanks Trent and team!
Very kind and respectful people. They do an awesome job every time I take my vehicle in. This place is number one.
Purching my vehicle service was great. Once the car was out the door servicing the high oil consumption became a struggle to find out why., it was like they were trying to hide the reason. Gm rule is 1 qt.Every 2000 miles is ok. I dont know of any mechanic would think thats ok. Research shows this a common problem on 2.4 liter engines.for gm. Why wheelers wouldnt come and tell me is be on me. I had to go to tercek Chevy dealer in portage. Their sever dept was very help full. I can now do things to help my problem.
I have had multiple recall jobs done here in Rapids. While it cant be ideal work for the dealership they have always handled it professionally and were polite. I get oil changes and all other work done for our two vehicles done here in Rapids also and have never had a bad dealing with them.
Everyone from our sales consultant Nick Gelly to all of the finance guys were so friendly to work with. We did not feel pressured, strong armed or taken advantage of in the slightest which I have definitely experienced at other dealerships in the area. We found an Equinox that we absolutely loved and we were so excited to bring it home tonight!!! We definitely made the right choice. Thank you Wheelers. I highly recommend them! We also said that for any future vehicle purchases we will only go through these guys!
I have been bringing my vehicle to Wheelers in Wisconsin Rapids for 4 yrs to do all the service. They go the extra mile to make sure my expectations are met, if not exceeded. (Joel, Shane, Jim)
We were extremely happy with everyone at Wheeler, Kali was excellent in her explanation of all the workings on our new Tahoe very pleased with her expertise. She even walked us though setting up things once we got home. Thank you for a nice experience. Will pass it on to our friends.
Thank you all so much for getting me in when my yukon had worsening issues with the gear shift. I appreciate your attention to detail and responsiveness. Will definitely return for any issues that pop up on the truck.
I stopped in as the heat went out in my car on the way to Rapids and just asked the guys if they could possibly take a look at the vehicle. Even though they were busy that day and short a technician, Joel had me leave my vehicle there, set me up with a loaner vehicle and him and his crew were able repair my vehicle before the end of the day and get me back on the road with heat. I cant thank Joel and his crew enough for the service they did that day in the middle of this bitter cold spell. I would highly recommend them.
Purchased my lease and couldnt be happier. Staff was accommodating and great to work with. Thank you Kali and Steve!
I was very disappointed with the lack of masks. I walked outside while I waited for an oil change. When I came back in I was very surprised that there were workers in my car without masks on. When I remarked to the gentleman behind the counter he actually scoffed at the issue. Although then the two other workers in the room put on masks, although one was under his nose. Then one of the service people got into my car and drove it to the parking lot without a mask. The man that brought me the paperwork to discuss did have a mask on and was worn properly. The two stars are for the oil change which I assume was fine.
Great customer service. Helped us get the truck we wanted and in our price range. Well worth the two hour drive.
Great experience purchasing my Denali XL. Started the process online one evening. Received timely follow-up and excellent information. Buying process was smooth.
Everyone was awesome..extremely happy with the service we got...Love my new Buick 💜 THANKS JOSH!
Kali Peterson gave us excellent service when we bought our Buick Envision. She helped me get to know my vehicle and helped me get a fair deal. I would recommend Kali if looking to purchase a vehicle at Wheelers in Wis Rapids.
Quick and easy purchase of a new car! Everyone I dealt with was helpful and friendly.
Great people to work with. They gave me a terrific deal. Steve made the financing easy. Trent took the time to show my wife all the buttons and whistles. The staff in the service department is great also.
Purchased a new vehicle and had amazing service. Nick, Trent and Steve were so helpful. So glad I chose wheelers for my purchase.
It was very good all the staff were very friendly and helpful 👍
Nick Gelly made the purchase of our used Buick such a quick and painless process. Excellent Dealership from the start to the finish. Our next vehicle purchase will be from Wheelers Wisconsin Rapids. They earned my familys future business.
Working with Josh is a pleasure! He listens to what the customer is looking for, provides a buying experience that is low pressure, and is easy to work with. We have bought several cars from Josh and would recommend him if you are looking to purchase a vehicle.
Very nice staff, very good to deal with. I bought a very nice truck from them. Very happy with it. I will buy from Wheelers from now on. Thanks again
Good oil changes reasonable service is great
Other than a generic automated email, they never got back to me regarding a new vehicle purchase. I emailed and sent text messages, but no reply. So we took our cash elsewhere. Since then I have heard other ppl having issues with this dealership as well.
On time and expected results achieved.
Never expected to find the best deal in my own backyard. Josh did a great job of communicating and when it came time to pick up my new vehicle he had everything ready and organized. The next time I need a new car or truck, Wheelers will be my first stop!
Even though the motor on my Chevy had to be replaced, everyone treated me with kindness and respect. Thank you
Great service, friendly people, very thorough
Had a battery issue under warranty and the salesman who sold me the vehicle, Trent Casswell dropped battery at my house,And it was out of his way home too I might add!!Thank you again Trent,starts much faster below zero😀
I will definitely buy here when I am able too I have heard so many wonderful things from my family about this place.
Nice people to work with at a growing family owned local dealership. Great new facility for sales and service. Have bought and leased several GM vehicles at Wheelers dealerships and appreciate the experience of their team in sales, finance and service including the bodyshop.
We are very happy with the service we received from Wheelers when we purchased our last vehicle. Melissa and Scott were both extremely easy to work with and exhibited integrity throughout the entire process. We will definitely be back!
They were on time and completed the preventative maintenance promptly.
Service advisor was just great ! Ill be back.
Our time at Wheeler was a good experience. Melissa Billings was open to questions and guided us through the whole process of getting the car we were searching for. She coordinated the process and we ever felt pressured. I have recommended to others to check her out at Wheeler. We are pleased with our choice of a new Equinox.
We were very satisfied with the great team at Wheelers! Kali took us through all the steps of setting up everything on our Enclave with all the bells and whistles. She is awesome! Scott was great at getting us very awesome rate for our financing (better than our bank). I would highly recommend Wheelers for your next purchase!! We also plan to have Wheelers service our Enclave!!
The staff at Wheelers were excellent to work with. All of them took the time to answer our questions, let us make our decision on our own time schedule and went through every detail of our purchase as much as we felt was needed. I would highly recommend them to anyone looking to purchase a new vehicle.
Very friendly and fast service.
Attendant was not masked when I entered, but did put one on when he saw I was wearing one. I did give 5 stars as the repair work on my suburban bumper was excellent.
We have always had great experiences with the Wheeler family business.... fromSales, oil changes, warranties, parts. Estimates & Excellent customer service ... always letting you know up front if anything needs attention and gives a estimate of costWaiting area is very nice with TV and newspapersAlso complimentary beveragesWe recommend Wheeler’s
My Equinox broke down on the highway on a Saturday. Had the vehicle towed to Wheelers Chevy Dealer in Wisconsin Rapids. On Monday morning I spoke with service manager Ben Kuenne who told me they would try to identify my problem before days end, in which they did. Parts were ordered and scheduled into the shop the next week. The folks at the garage did an outstanding job as my car was ready to go on Thursday the following week. My brother picked up the car as I live out of state. He test drove it with no concerns, and got it ready for a roadtrip to the STL area. Several days later, we met halfway, and exchanged vehicles and all appears to be running fine. Thank you so much Ben Kuenne and the mechanics that fixed my car!!Audrey Peterson
Our experience at Wheelers was FANTASTIC. Our agent, Melissa, was very helpful in pointing out the differences in the vehicles we were interested in. Her customer service was great. She listened to our needs and helped match us with a vehicle that met all our needs. Thank you, Melissa, Trent, and Steve for all you did to help us!
We purchased our 2017 Buick Enclave at Wheelers in Wisconsin Rapids. We had a fantastic experience! Melissa was very helpful in explaining the differences between the vehicles we test drove. Trent and Steve did a great job getting us the best deal we could get! Thanks to everyone!
The maintenance was done in a timely fashion and done quickly.
Derek was excellent to work with. He was knowledgeable and very helpful. Smooth transaction with my trade in and new vehicle purchase. Definitely recommended this dealership.
Very quick service. Very nice people.
Great service. Josh was a pleasure to deal with, very helpful.
We worked with Scott, Kali and Steve.They were friendly and a pleasure to deal with. Kali thoroughly explained all the features of the vehicle until we felt comfortable. She asked us to call with any questions. Overall, it was great working with the Wheeler Team.
The entire team at Wheelers provided top notch service. They were very polite and professional. If they didnt know the answer to a question, they found it. Kali was so kind and walked us through setting up our new vehicle prior to leaving. We will definitely return.
So I flew from Ohio to Wisconsin to buy my new Camaro from them because of the incredible deal! Kali and her finance manager were so easy to work with I did most of the deal over the phone! I would recommended them for all your Chevys needs!
My husband had been looking for a truck for months. He found a 2017 GMC Sierra at Wheelers. We worked with Derek, but overall the whole team at Wheelers were great to work with. They worked with our bank and all we had to do was show up and sign the paperwork. Derek went over the touch screen/apps and the car was nicely detailed. We did notice a chip in the windshield that we did not recall seeing during the test drive. We were told the chip was repaired, but did question getting it replaced entirely due to the price tag and I knew it would drive my husband nuts. They checked with the manager and it was replaced through a glass dealer in Appleton where we live, no questions asked. This made our experience extra exceptional and would highly recommend them.
Great customer service experience, they do good work.
Surprised to have been open the day after Christmas. Friendly staff and very helpful with my questions
Told them when i scheduled that i needed a loaner car and they didnt have one for me so i had to sit and wait for them to finish and was told that they might not even finish it that day so i didnt know if i was going to be stranded
Everything was fine as far as service lack of mask not being worn or required by customers is a little concerning
Very pleased with courtesy and helpfulness of employees.
Bought a truck from them and they only left me 1/4 of a tank worth of gas in it. Took then over 3 days to detail it for me and they wouldn’t fix the seats or scratches on the windows, with it with out tint. When I’m spending over 25k on a truck, I kind expect it to look nice, be ready to take home, and have the gas to get home.
From the minute we walked in we knew our vehicle search was over. Kali is so easy to work with and gives it to you straight. No wishy-washy sales techniques. Wheelers was turn-key and once we decided on our GMC Acadia, all we had to do was show up to sign papers. Would definitely recommend Wheelers!
Prompt & informative referencing my purchase. Very friendly service & purchase follow-up.
Couldnt be happier with the service I received from initial online contact to test drive to sales to vehicle check. I was on an extremely limited budget and they were understanding with all of my concerns. Highly recommend.
Excellent service very responsive and kind. I bought a 2015 equinox I’m very happy with.
Good service. On time. Didn’t have to wait long.
Caroline was wonderful from the start! She wasn’t pushy, explained everything very well (from the normal functions to the new functions to helping sign up for My Chevy rewards). We never felt pressured or like we were wasting her time (even on a Friday after hours). We would definitely recommend Caroline to all!
Wheelers is AWESOME!I brought a Chrysler 300C from Wheelers a year ago and it was a perfect car buying experience. There was no pressure at all, they were very friendly and helpful and they got me a super low price.They are able to sell cars at lower prices than other dealerships because they didnt spend a ton of money on a big fancy office or high pressure sales people. That savings get passed along to you as the customer.
Everyone was friendly and personable. Willing to answer any questions. Very detailed with information. Prompt service.
I worked with Adam and he was super helpful! I cant thank him enough for his kindness, thorough explanation of all of the details in the vehicle, and really going above and beyond during the process. Adam made the process of trading and buying a new vehicle totally stress free! Thanks again!
Kali was exceptionally knowledgeable about the Traverse I purchased and a great tutor on the features
We quickly found a vehicle that fit our needs! Thanks for taking care of us!
I started using the service department with a serious problem. They were very nice to work with and went above the normal level of service. After deciding to buy a different vehicle, dealt with Scot in sales. Handled everything and all of the department was excellent to work with from start to finish. I highly recommend the Wheeler family in Wis Rapids for all yourcar needs from service to purchasing a vehicle.
The whole team at Wheelers were great! They were professional and helped get us into a great vehicle. I absolutely love my New 2019 Buick Enclave, even though I traded in my 2017 Buick Envision (which I loved). They helped with everything from financing to getting everything on OnStat set up! Thanks!!
We could not be happier their service and sales met all of our needs
I recently purchased a 2017 Buick Casada from Wheelers. I live in Green Bay WI and drove to Wisconsin Rapids to buy this car. Josh and Trent were great to work with. I have been searching for a nice convertible for some time now and I got a great price on this. It had low miles, was in great condition and we are very happy with it. If looking for a nice car and a friendly group to work with just ask for Josh at Wheelers in Wisconsin Rapids.
Very friendly, accommodating, and knowable.
I happened to come across a vehicle that I was very interested in through Wheelers. My work schedule made it very difficult to find a time within their business hours to come test drive the vehicle. Caroline went above and beyond with accommodating both mine and my husbands schedule. Additionally, the business manager also made accommodations to allow for my husband and I to complete the financing paperwork without having to take time off of work. I never felt rushed when asking questions, discussing trade in, or negotiating prices. Staff offered to stay late to accommodate our schedules. The entire buying process took only 2 days and both Scott and Caroline answered every question and concern that came up. Caroline was very quick to respond to my emails and calls. No details were overlooked especially when talking with me about all of the features and options that the vehicle offered. She has checked in with me on several occasions since purchasing the vehicle to make sure everything was going well. About a week after purchasing my vehicle, I had a service light come on. They were able to fit me in basically anytime I could make work to assess and repair the issue. The service tech (gentleman at counter) assisted me with several questions I had about my vehicle and was more than willing to assist me. I cannot express my appreciation for the amazing service that Caroline, Scott, Courtney (scheduling for service), and the service team for taking the time to make sure the customer is genuinely happy and satisfied through the entire buying process. I will absolutely be back again
Came in for seatbelt extension. They checked my truck for proper extension. But grabbed the wrong one . Plugged into the seat side but not the door side. Tried to take out .... Wont come out of my truck so now they are ordering a new seatbelt. Will see what happens?
Nick was a great salesman I was completely satisfied
Wheelers took in my Kia and remedied the problem so I could make it home safely. Thank you!
I worked with Josh Kramer and Trent, cannot remember the Financial managers name. Could not have been happier. I was given the keys to a couple of trucks to test drive while they looked at my trade in. Within 20 minutes I had chosen the truck I wanted and closed the deal. The trade amount they offered was fair and the discounts offered on the truck were deep. I went back the next day and finished with the financial manager quickly and Josh gave me a tour of the truck.
Polite, not pushy sales people! Helped us with the whole buying process which also includes helping us to learn how to use all the new features of the truck. Also he was knowledge of the area and helped us find a nice place to eat!
Got A-1 service from Josh, told him what we needed and when we got there it was ready to go. They went out of their way to make sure we got everything we wanted in our GMC. If your looking for a Chevy, Buick or GMC give Wheelers a call and ask for Josh. As the ad says GMC is Professional Grade and so is Josh
After a string of used vans it was time for a newer car. After searching numerous car lots and on-line we decided to go to Wheelers in Rapids, when I discovered a 2018 Equinox that had all the features I was looking for. Trent was very helpful in getting us a great deal on the car, and arranged a speedy delivery of the car right before a holiday week-end. The whole experience was positive and helpful for us! Thank you Wheelers!
I dropped my car off for an oil change but needed to get right back to work, Joel, the service tech, was more than willing to give me a ride back and pick me up after work.
I had the greatest experience with Trent! Originally purchased my first car ever, a 2013 Nissan Rouge, to which we found out later that there was a major transmission issue. Trent and the rest of the staff at Wheelers in Wisconsin Rapids worked hard and fast to make sure I got a car that worked, and that I was proud of. Now I have a 2013 Chevy Equinox, and Trent even drove it out to me for my convenience (I live 2 hours away). Cant say enough how grateful I am to have gotten my first car through Trent, and Wheelers!
I have bought two vehicles from Wheelers in the last 7 months. Each time the customer service was top notch, they never made me feel uncomfortable or pressured. I highly recommend Wheelers to anyone that is looking for a vehicle. Terry Fitzgerald was very helpful and made things very easy.
I feel the staff is always very nice and helpful with me
This has been the best experience Ive had purchasing a vehicle. Wheelers knows how to provide excellent customer service! Thank you Wheelers! I definitely will be a returning customer and will recommend others as well.