Amazing customer service. Jake is a busy person but made sure he kept in contact to let me know the status of my repair. Professional, knowledgeable, courteous, and fast turnaround. The drive to take it there, when a closer option was available, was worth it. Exceptionally pleased!

Jacob @ RCR was great to work with. He got all my files off my old computer and transferred to my new one and as a bonus fixed my old one and now have it as a backup. Will definitely use his business again

Jake is a super busy dude, with essentially two other jobs. I had an issue with what SHOULD have been a simple RAM installation. He not only solved that issue, but actually replicated another issue I have had with my Frankenstein monster that other, more well known PC places in much bigger cities, told me didnt exist. While he wasnt able to address the second issue, it wasnt what I brought the computer in for in the first place, and I was impressed that he acknowledged the issue in the first place.I ended up getting ahold of RCR when no other computer place in town would answer their phones. He even gave me a pointer on how to assess the issue and potentially fix it ahead of time. He had me drop it off Friday morning, and with hearing my chagrin that I probably wouldnt get it back until Monday made an extra effort to at least assess it that day. Dude went out of his way to get my monster back to me that day, working around an unusual issue. Fortunately he was able to solve it quickly.Fantastic communication throughout the process.TLDR; Jake is an absolute boss and earned a customer for as long as I am within a hundred miles of his store. Dude specifically made time for me through a busy schedule AND verified another issue that other stores couldnt find. Take notes competitors- this is the way to run a computer store.Congrats Jake on the new store, and I look forward to doing business with you again.

Service was done faster and cheaper than I expected! Fixed my issue when other repair places in town could not. I’ll be coming here for everything computer and phone related from now on!

I had trouble with my laptop. Jacob was able to help me the next day. I have been doing business with him for over 4 years. I bought a laptop from this business and have been very happy with it. My husband has also used Rapid Computer Repair for his Dell and is very happy also. We were referred by our Son to use this service. I would recommend Rapid Computer Repair for your computer needs.

RCR provides excellent service and Jacob is very nice to work with. He has been able to help me fix all the issues I have had with my computer and network either via phone or on site. I recommend him for your business and personal network and computer services.

Thank you for assisting me with my computer problem. You went way beyond the initial charge when the problem reoccurred not due to your actions but due to a glitch with the HP 3830 printer.interacting with Windows 10 upgrades. Your trouble shooting identified problems with my printer that the store I bought it from couldnt. Eventually you found a workable solution. I highly recommend your services to others.

My computer screen was severely broken, Jake was able to fix it in a timely manner and kept me updated through out the process. Highly recommended!

Jake has always been there for me! He does a great job! I would recommend him!

I called Jacob from RCR at 9:00am on a Sunday morning with a problem with my business computer.He was very helpful on the phone but I we were not able to fix the problem remotely.Jacob offered to come over and look at it right away and was here within a ½ hr.The problem was resolved in no time at all and business went on as normal. :)We are now working together to update some equipment and software.Five stars all the way.Dan Smith

Had a virus that control my computer took it to Rapid Computer Repair and couple of days it was all clean up very good service and reasonable cost

Jacob did a great job with cleaning out my computers.

Jacob was great to work with. Very nice and timely!!

Never around