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Detroit Sponge & Chamois
48050 West Rd, Wixom, MI 48393, United States
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Detroit Sponge & Chamois
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An
Review №1

I’ve used DS for supplies for a long time. 20years I think. They have always had the supplies I need and ship it out fast. I really like that that you can pick individual styles of towels, whichever your preference happens to be.

Ma
Review №2

The team at DS is always super helpful, they go above and beyond to make sure were getting what we need. Mike is very knowledgeable in his recommendations and always knows what Im looking for. Their pricing cant be beat either! Super fast shipping, always packed with care. Any questions or concerns are always answered immediately - hands down the friendliest and most reliable supplier that Ive dealt with.

Qu
Review №3

Fast shipping, items as described, and when I bought my water fed kit this spring the owner walked me through everything thoroughly when I picked it up. Great experience. Definitely my go to for any window supplies.

Ja
Review №4

Awesome company, very competitive prices and great service. Love these guys.

Na
Review №5

I received my order very quickly. I appreciate that. It was exactly as ordered. I love the squeegee--it works so easily and so well. I like that I can order refill squeegees if this one wears out. Not sure Im going to wash windows THAT often, but it sure goes more quickly with my window cleaning kit from Ettore. I like the soap concentrate as well. No streaks. Great products.

Tr
Review №6

They were more than helpful with anything I asked for.

Ch
Review №7

Excellent customer service. Took care of a problem we had that came directly from the manufacturer, it wasnt even their problem to fix. Very impressive that they were concerned with helping us so that we would be able to use our product right away. Great problem solvers. You guys are the best! Thank you!

Gr
Review №8

They have all the supplies for all levels of windowcleaning.

Ga
Review №9

Great place to get window cleaning equipment. Fast service.

La
Review №10

Excellent service with great prices! Mike and his team at DSC always go out of their way to help the professional window cleaner! Glad I was able to make your 100th review :)

MA
Review №11

I love dealing with Detroit Sponge. They are a wealth of information and knowledge, and have provided wonderful advice over the last several years. i have always been able to reach them and gain valuable insight into finding the right tool to solve my issue. They truly are about creating the lasting relationship with their customers. In short, they take care of the customer and are always courteous, kind, knowledgeable, and prompt. I would give them a 10 star rating, they are that fantastic!

Aa
Review №12

Ordered online from Detroit Sponge website. Items were priced right and correct in description. My order was confirmed with an email. Any questions I had about my order were answered promptly. The order was shipped on time and packaged very well. I would use them again.

Ka
Review №13

Fast delivery and helpful staff.

Ed
Review №14

Mike and his staff are Rock Stars! Ive worked with them for 30 years! I would never be where I am as a top window cleaner without him and his amazing team. Thank you!

Gi
Review №15

The crew over at Detroit Sponge is friendly and extremely informative. They have great pricing, with fast shipping. They were super helpful getting our gutter vac issues sorted under warranty.

El
Review №16

The best store around for all your window cleaning needs. Helpful staff and they have everything you need. I’ve been cleaning windows for 25 years and will always shop here. Mike W is the man. 🐶🐶

Ri
Review №17

Detroit Sponge is a great window cleaning supplier! They have everything we need from squeegees to washers and all the latest products. Their customer service team is what puts the icing on the cake. 5 stars from us and we will always be shopping with Detroit Sponge!!!

Ga
Review №18

Ordered on Wednesday, received on Saturday. Fluids were very securely packed. Great prices, speedy delivery. Ill be back!

R
Review №19

I found Detroit Sponge through Keith when I started my business. I truly enjoy being able to speak to them right when I call instead of having to dial my way through a automated system..Their knowledge of their products is great it makes it easy for me when I try and describe an issue I may be having or question about a particular product.They will have my business for as long as I am around.

Ch
Review №20

Incredible customer service and great products. My main source of equipment education. I have been doing this business forever, but there are always new and improved ways products coming out and it is hard to keep up. Detroit Sponge still takes the time to educate me on the newest products when ever I go in. Also, the catalogue is a great source of learning too. They are experts and always friendly and honest.

Br
Review №21

I have used detroit sponge since we opened our business 18 years ago. Mike and his staff are the greatest at getting you what you need...answering questions when they come up and their knowledge of all that there is out there for window cleaning companies is amazing. i recommend them all the time..

Bi
Review №22

Great products for the most part but very hard to get ahold of about anything.Detroit sponge responded and just so whoever reads this understands the fact they didnt help with anything. We self diagnosed and figured out ourselves. They called like 2 or 3 weeks later way after the issue had been resolved.

Gl
Review №23

Mike is awesome and knowledgeable. My orders are always correct and shipped fast!

Ja
Review №24

I’ve made several orders with Detroit Sponge between their website and over the phone. So far every time has been a helpful and positive experience. They’re my first choice when it comes to window cleaning supplies and equipment.

ch
Review №25

Love Detroit Sponge & Chamois! Mike and the team are great! You can pick up your tools and supplies same day at the shop and they are all knowledgeable and good people. Great customer service and willing to help and make things right! Can’t say enough about these guys!

Co
Review №26

We have been dealing with Detroit Sponge for many years. Mike and his staff are very friendly and knowledgeable on how the products work. They are not pushy with sales either which I like.

am
Review №27

We use Detroit Sponge for all our supplies for our window cleaning business. Everyone there is extremely nice and very knowledgeable. They are always welcoming and helpful. We are so thankful we found them!

mi
Review №28

I get all of my squeegees and equipment for my business from Detroit sponge their customer service is fantastic. I would highly recommend them to anyone who is in the window cleaning business.

re
Review №29

The Detroit Sponge team has the best customer service. The team takes their time to explain products and invest in their customers products! Thank you Detroit Sponge for all that you do.

Aw
Review №30

The Team ay Detroit Sponge has been for many years our number one go to for many things window cleaning. From trending tools and techniques to cleaning supplies and excellent advice. On top of all that excellent customer service. Detroit Sponge has the been a Great partner in our continued window cleaning service.Mark Reinhart Award Window Cleaning Services Inc. Past President of International Window Cleaning Association (IWCA 2014).

Ku
Review №31

Detroit Sponge rules!!! Their prices are competitive & Mike, Patrick and the entire team are super friendly & will help you find exactly what you need. Highly recommend

Ce
Review №32

I want to thank you guys for guiding me on the tools that best fit my budget and purpose. Keith Kalfas brought me to you and you have been awesome ever since. Mike “the man” picks up the phone and always helps me in my needs. With a 2k investment on a pure water system I have been able to pay all my debt including my new truck. Thank you guys!!

An
Review №33

Just started my window cleaning business and ordered my supplies from DS and couldnt be more satisfied with them. Their customer service was excellent and even had a call back from their warehouse manager Patrick when I had a very minimal question about a product I had received. DS will be my go to from now on!!

Ga
Review №34

Great place. Helpful

br
Review №35

Very fast shipping! Received the products I ordered in two days.

Mi
Review №36

As with the other reviews, I have to give them 5stars! Top notch service and supplies. They were very informative and took the time to show me the products needed to continue success in our company.

Do
Review №37

They had exactly what I need and the service was great. I recommend them without any reservations.

Co
Review №38

With a few easy clicks ..my order arrived early and complete with exactly what I ordered. THANK YOU FOR YOUR EXCELLENT SERVICE!!!

Al
Review №39

The best window cleaning supplier hands down. Same great products but the best prices and customer service. No need to look elsewhere. Not a paid reviewer, just a happy customer.

D'
Review №40

Super easy to order and received my order quickly (within just a few days).

An
Review №41

Great place, great people. Highly recommend anyone for all your window cleaning needs

Ra
Review №42

Of you are a window cleaner and do not ship here you need to find something else to do with your life. They are the #1 window suppliers ever.

Jo
Review №43

Very friendly and professional crew the products are amazing fast shipping

Ro
Review №44

Great experience dealing with Detroit Sponge. Always helpful and great pricing.

An
Review №45

Mike over at Detroit Sponge was very knowledgable and had the poles and sponges we needed for a job. Very helpful and had knew exactly what we needed to do the work. He just doesnt sell products, he understands the tools, cleaning agents needed to do the job right. Thanks Mike

On
Review №46

Love these guys. Easy to work with.

Ka
Review №47

Bottle leaked during shipping (not a tone) but I emailed them and they sent me a new bottle right away! Amazing customer service and they have every product you can imagine for great prices!

Br
Review №48

Mike the owner was incredibly professional and insightful when educating me on the different channels, handles, and sleeves within the showroom. The store space was clean, the employees were inviting, and their inventory is well-priced. As someone who is somewhat new to the industry, I could not have asked for a better buying experience, and am excited to go back.

Vi
Review №49

Usually my experiences with Detroit spongeAre uneventful. But seeing the covid-19 has got everybody screwed up in the supply area they are out of certain things that have not been stocked or restocked. And I have a job coming up that needs special attention and special tools that I used to get from Detroit sponge. But now they no longer carry them in stock. But in there catalog supplies magazine it is still listed on the pages in between the ordering process. They should update their catalog or at least put it on the website that theyre theyre no longer carrying them products. I had a big order today $2,500 ÷An 10 things on my list in the top 3 things were not on their list so Im taking my business elsewhere.

Ni
Review №50

We really appreciate everything Mike and his staff do for us.besides their great pricing theres lighting fast shipping, amazing customer service coupled with quality products. thanks for being GREAT DS !!

Ch
Review №51

Fair prices and a great selection. The female receptionist was very knowledgeable about all the items, I was not placed on hold, the salespeople were not pushy or tried to sell me things I did not need for my first WFP system, I highly recommend other professionals to purchase from this vendor if they need cleaning supplies. Thank you.

mi
Review №52

Mike and his team have been Amazing for the past 25 years! I would not be where I am today without the relentless support from Mike and His team. Thank you so much for everything you do for the Window cleaning community!

Ke
Review №53

Mike from Detroit Sponge & Chamois has supplied us with state of the art equipment and the most advanced cleaning chemicals available for the past two decades. With his sound advice, always honest opinion and direction. Reflections Window Cleaning truly would not be where we are today without him. For all you small aspiring window cleaners, Detroit Sponge can give you the tools to make you a leader in the industry. We are a perfect example of this. Mike first took me under his wing 17 years ago. Now we are one of the most highly rated window cleaning companies in the business. I thank you so much Mike.

Tw
Review №54

Mike and his team are exceptional in every aspect of their business. Prices and customer service cant be beat, dont be fooled by the other companies with the gimmicks and the paid You Tubers pushing them, Detroit Sponge cant be beat

Jo
Review №55

I just started my own Janitorial company and bought some window supplies at local places until I discovered Detroit Sponge. I soon learned the difference in quality of products that I received from Detroit Sponge. I live in SC so all my orders were done by the website or by calling in to Customer Service. They have made it so easy to get what I needed shipped as quickly as possible with no hassles. I always receive an order confirmation and shipping notification on every order. I am glad I found them and will not purchase any window supplies anywhere else. Thank you Detroit Sponge!

Jo
Review №56

This is the best window cleaning store I have ever dealt with. Their customer service is excellent and their prices are great to. When the owner personal call you about your order you know working with the right company. Do not make the mistake of going anywhere else. Detroit Sponge thank you for being a great company all the way around.

Ch
Review №57

Detroit Sponge always strives to deliver 5 star service to me and all of our Shine Window Care franchise partners. Mike and his staff go above and beyond to deliver the supplies we need at fair prices and in a timely manner. They also are quick to provide insight into how their products can help our partners grow more profitably. Great Job Detroit Sponge! Thanks for your years of service to Shine Window Care!

sh
Review №58

Super fast service!! Very competitive pricing!! I have had a window cleaning company for 19 years and have ordered a lot of supplies. Detroit Sponges prices were lower than 3 of their competitors, substantially lower than 1 specific company. I would so recommend them to anyone thinking of ordering. Great jobs guys, keep up the great work...Ill be back!!!Crystal Clear Window & Gutter Cleaning, Ohio

Gl
Review №59

Detroit Sponge is a great company to work with. They have good prices on all our equipment. Plus they get it shipped to us super fast and always in good packaging. Mike is very knowledgeable about the products as well. A++++++

Lu
Review №60

I priced all the equipment that I purchased from Detroit Sponge against all other window cleaning companies, and they have the best prices. I will now buy all my products from Detroit Sponge. Thank you to Jamie for her great customer service and refunding me my incidental shipping charge promptly and without a hitch.

Ja
Review №61

I started ordering my companys equipment from Detroit Sponge for the excellent prices, but will remain because of the unbelievable customer service.Without going into too much detail, I had received a piece of equipment with a manufacturing defect. Though it was no fault of their own, not only did they replace what I had ordered with an even better product, but gave me a full refund.I dealt directly with the customer service manager, Jamie, who responded to my emails promptly and is the #1 reason we will not be ordering from any other supplier. Thank you Jamie and Detroit Sponge!James K. StuckeyBest Reflections, LLC

Cu
Review №62

Due to the pandemic you gotta call ahead to place an order and they will bring it out to you. They had exactly what I needed.

br
Review №63

I’ve been purchasing supplies for my business from Detroit Sponge for years!The customer service is above and beyond!I highly recommend them!

Ro
Review №64

Ive been ordering from DS&C probably since 1995 or so but Ive never done a review for about anything. Just wanted to say my experience has been great throughout the years. They get orders out quick for a reasonable price and from my experience no other company can touch the quality of there natural sponges. Im an old school window cleaner and cant imagine life without a good sea sponge. Just yesterday I put in an order and forgot an item. I caught it before they shipped it and they got the item added and shipped the same day! Just wanted to say Thanks! I appreciate great service!RobertClear Vision Window CleaningHarrisburg, NC

Ri
Review №65

Detroit Sponge and Chamois has been servicing my company Sunrise Window Washing for 26 years. Sunrise has customers in Michigan and Wisconsin. Headquarters are in Oconomowoc Wisconsin. Shipping costs are very low and arrive in less than 48 hours with no additional charges. Mike the owner and everyone I have ever worked with is perfectly professional, patient and courteous. The products are top notch and prices are the lowest anywhere. Detroit Sponge and Chamois is a very huge part of the success of Sunrise Window Washing. I cannot thank them enough for everything. Superior Company. Superior Service. Superior Products. Highly recommend Detroit Sponge and Chamois. I am sincerely grateful for them. I am sure you will be too.

to
Review №66

Supplies for professional window cleaners.

Ky
Review №67

I cant say enough great things about this company. Its so hard to find a company that cares about their customers but the people at Detroit Sponge make you feel like the customer really does come first. Best prices best customer service, what else could you ask for.

Mi
Review №68

Detroit Sponge is the only place to get window cleaning supplies! They are very knowledgeable and help you get the right products. Thank you Mike for all your help. Jamie was a great help recently when I needed a new waterfed pole! I look forward to doing business with Detroit Sponge in the very near future!!

Ju
Review №69

I recently started a window cleaning service and I stopped in with no idea what I needed. Detroit Sponge did a GREAT job of helping me find what I needed and gave me a ton of useful information. I appreciate the help!

ch
Review №70

Having placed a bunch of orders lately I have received my orders with zero mistakes. My orders are packed and shipped faster than most places I’ve ever dealt with. I also spoke to them about purchasing an item I wanted to try and asked for accessories that I needed. They didn’t try to sell me everything under the sun just the items I needed for the platform I was using it. I appreciate a company like this. Thanks!

Le
Review №71

I have done business with many janitorial and cleaning supply companies over the past 20 years and DS&C rates at the top of the list. I have ordered from them several times. They have great customer service and deliver what they promise.

Br
Review №72

Detoit sponge has been a great partner of Shine Window Care. Very responsive to our needs. Even lets us come before they open to pick supplies up. Would recommend them over any other window care supplier. Their guys in the warehouse are informative and helpful.Shine Window Care- Bloomfield Hills

DJ
Review №73

The Owner Mike has got to be the best in the industry. He personally walked me thru the Warehouse and explained all the pros and cons to each item i had questions about without giving me the feeling of Come on dude!!. I have found the prices to be below the other bigger window cleaning supply companies as well. Honestly, the prices arent what sold me to Detroit Sponge, it was the terrific Customer Service and no sales pitch approach!!! They have a lifelong customer in The Window Splashers as long as i live or own the business!!!NO NEED TO GO ANYWHERE ELSE FOR YOUR PROFESSIONAL WINDOW CLEANING SUPPLIES!!!

Ke
Review №74

Customer service is INCREDIBLE with Detroit Sponge. There were 2 things that I had made a mistake on didnt realize until they had arrived, they right away took the time to refund and replace those items. The customer service rep, Jamie Roman took the time to take care of me and now I ONLY buy my supplies from Detroit Sponge. Thank you!!!!

Es
Review №75

Im buying all supplies at this store. They have super customer service, and super good prices. Highly recommended!

ch
Review №76

We have been using Detroit Sponge and Chamois since 2004 . and have nothing but good things to say about Mike and his team . they go above and beyond to get you exactly what you need . fast and dependable shipping. they are our only supplier for window cleaning supplies .

La
Review №77

You will pay more for the right products and with that in mind you wont be disappointed with the products from detroit sponge. great squeegees that out perform any thing else

He
Review №78

Outstanding customer service and a great partner to my window cleaning business. Mike and his staff are extremely knowledgeable and up to date on all things window cleaning.

Pr
Review №79

These guys are legit, and always helpful. Be sure to ask for Mike, the owner, and inquire about his his opinions on politics. He will be happy to oblige.

Ef
Review №80

Great service. They ship my orders faster than anyone else. Great work!

Ma
Review №81

The best around!

Au
Review №82

Always helpful and great prices on everything!

Sh
Review №83

Two main problems!! 1st- After paying for the items, I receive a call that the PO Box is not an address I can have things sent to. Thats okay, but I informed the person on the phone that the physical address is not secure because we have things and mail stolen. He assured me that they can state on the invoice signature required, but instead they put no signature. I saw this on the final invoice and I called back and said signature required, they assured me they spoke with UPS to say signature required. Long story story they left it at my door with no signature.2nd- They messed up the order, I only ordered three things. 2- 3 section 20ft poles and some window rubbers. I paid extra for the over sized shipping and received only 1 of the extension poles. But of course, they sent me a catlog:) So great!

Da
Review №84

I ordered a Moerman Fliq pad recently, which showed up without the clips that are needed. Jamie followed up promptly regarding my concerns and went above and beyond in making up for the error. I highly recommend this company for all of your window cleaning needs.

ro
Review №85

Great customer service. Owner is very knowledgeable and willing to answer questions.

He
Review №86

Great service!

No
Review №87

Wow... these guys run and operate a business like you should. I ordered a couple new channels (Morman) and really wanted to try out the rubber so I got a 10 and a 14 inch channel. And when you order a channel it comes with the stock rubber. I normally run Ettore rubber so I wanted to try out the Morman rubber. When I opened the box and went out to a job to use my new channel there was a little tiny nick in the rubbers edge. So I emailed them letting them know. Come to find out a little box on my porch from them with a brand new Morman rubber in it... I live in Spokane Washington. I’m 1,700 miles from these guys but for them to do something like these just shows you that companies out there still operate the right way. Shout out to Jamie at Detroit Sponge. I appreciate you.-Levi McBournieNorthwest Glass Act

Th
Review №88

Great prices. Prompt shipment and invoice notifications. Fast delivery. Will shop with again.

Ke
Review №89

The Owner Mike is super helpful and professional.This is my favorite window cleaning tool store.

Mi
Review №90

Weve been in business for 27 years and these guys have been our primary supplier throughout that time. They usually have what we need in stock, they get it shipped quickly and for as cheaply as possible, they handle rush delivery when I need it and even swing great discounts on our larger orders.

Ew
Review №91

Detroit Sponge packed my recent order better than I’ve seen in recent memory from other suppliers.The Moerman tools I’ve ordered have been amazing once I learned to change my technique. Great company that puts a lot of effort into providing what the customer needs.One example. I needed a part I found on Unger’s retail site (which if I’m not mistaken is connected to Detroit Sponge.)I called in bc I couldn’t find the part. The lady I spoke with said she would get it added to their site in a few minutes. Before I got off the phone with her it was there.It was a great thing to get the part I needed, BR even better they packed my order with greater care than I have come to expect from online retailers.Moerman products, sea sponges, and high customer care is a reason I’ll order from them again soon.Give Mike and his team at DS a try🇺🇸

Ed
Review №92

Very good prices, customer service and very well packed. Thanks.

Sh
Review №93

Awesome experience. Thanks for all the help.

Jo
Review №94

Great people great customer service. Very helpfull!

Da
Review №95

Friendly, prompt and honest.

Vi
Review №96

Window Cleaner Friendly

Lu
Review №97

I always have had good experiences with these guys. They are knowledgeable, honest and reasonably priced. They’re the best source for everything window cleaning.

Information
15 Photos
97 Comments
4.9 Rating
  • Address:48050 West Rd, Wixom, MI 48393, United States
  • Site:http://detroitsponge.com/
  • Phone:+1 800-535-6394
Categories
  • Wholesaler
  • Janitorial equipment supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–4:30PM
  • Thursday:9AM–4:30PM
  • Friday:9AM–4:30PM
  • Saturday:9AM–4:30PM
  • Sunday:9AM–4:30PM
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