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AutoZone Auto Parts
310 E Edwardsville Rd, Wood River, IL 62095, United States
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AutoZone Auto Parts

Comments
ja
Review №1

I spend way too much money here...good people though

As
Review №2

If you make sure you get the correct staff member then you can be thoroughly assisted with whatever youre needing. Unfortunately there is at least one staff member there that its not helpful nor knowledgeable and will not be accommodating and anyway if needing specific assistance

Jo
Review №3

Please carry a Jump Button universal 4-wheel kit or two. Not having those standard is this universes biggest shortfall.

Wa
Review №4

I went in to get a portable car charger. The employees were very friendly and helpful.

Jo
Review №5

One of my favorite places in town to go not that I want my vehicle breaking down but the guys that work in the Wood River location are always very knowledgeable and more than happy to help out

Br
Review №6

Sam does his job and he does it well. AutoZone grabbed an A+ employee with this guy. Thanks Sam!

An
Review №7

All the guys here are friendly and helpful. I tell them what I need and they find what im looking for!

Ta
Review №8

The best serviceThank you Keith for being so kind and going above and beyond. We will be back just because of you Keith.

Me
Review №9

Check engine light was on. They would not come outside and plug in their machine. Said I had to do it myself. Ill never go back

Ha
Review №10

Returned item i had to open completely. Package was destroyed after opening. They still let me return it.

Lo
Review №11

A decent place to get parts

Be
Review №12

The staff are generally very helpful and knowledgeable. I go there for almost all of my automotive needs.

ke
Review №13

They always have my parts in stock plus im in and out with help from a friendly staff.

Jo
Review №14

This store was helpful, not answering phones instead of waiting on paying customers in the store

Kr
Review №15

Found what I need and got out fast

Sh
Review №16

They need to be more helpful when it comes to the coupons associated with their store on their apps they have no clue as to what is going on

Ka
Review №17

The manager, Mike, was so helpful and understanding. He helped me find the correct products I needed and helped even more by explaining everything to me. So thankful!

Do
Review №18

Literally walked into AutoZone put my part on the counter and phone rang he started helping someone on the phone custer service your business will suffer for it . Needed a vacuum hose is all stopped there cause no cars in the parking lot i wonder why that is .

Te
Review №19

Awesome staff!!! Went in looking for a part that could have been ordered and picked up the same day but with the bad weather they called other competeders to see if the part was closer. It was and we were able to pick it up before the stronger snow came. Highly recommend coming here first when looking for parts.

D
Review №20

The staff was super friendly and the store was clean and well stocked. They even helped with some stuff that was definitely not auto parts related. Quick service and decent prices for what we bought.

Bu
Review №21

Knowledgeable staff, Spot on everytime..No complaints here

Za
Review №22

Store manager Michael was a tremendous help gave great advice and went well out of his way to make my day a lot easier and better. Great service and definitely very appreciative of the experience

Ph
Review №23

Very friendly young lady there today wearing a mask.. the 2 other guys working were polite but no mask on

ch
Review №24

Great service.

Ti
Review №25

Great prices and service!

Br
Review №26

Staff is awesome, ordered the part I needed and it was in the same day. Price wasnt too high.

St
Review №27

Lucas&VP products, & a military discount! For the 2021 Bracket Racing(Pro Motorcycle)season, you folks are going to be a Racer Central for me! Thanks!

Mi
Review №28

Awesome except dont highly recommend electric components unless established name brand

Li
Review №29

I was having trouble with my battery went to the Wood River AutoZone I needed a new one Mike was very helpful and friendly he put it in for me everythings running great again! Highly recommend this place!

Mi
Review №30

Love it, just not impressed with cm, crk sht p senor 12345 defective house brand sent to shop 550.00 to replace the crankshaft positioning w ac Delco, after I froze testing codes n signals ECT n I was correct but 5 really cost me time n money but still a 4 normally I am 💯 satisfied

Mi
Review №31

Always very helpful staff

mi
Review №32

Fast service, know right where everything is at. Will keep going to this store. Very good people that work there.

Th
Review №33

The best customer service Ive ever had! I pulled up, walked in with my headlight in my hand, got halfway down the first isle and an employee handed me the right headlight without me saying a single word. I was in and out in maybe 2 minutes.

Ti
Review №34

I only rate this place a 5 cause of one worker. I see this Sean B. kid day in and day out busting his behind while the so called managers are on their phone or are completely rude. Why is this kid not in a position he deserves Autozone? I will be contacting the BBB and doing what is needed to ensure he gets a fair shot and hopefully he will find a job with a company that appreciates him. Shame on you Autozone!!!

Sy
Review №35

I like going to auto zone because when i go im usually with my grandpa and i enjoy spending my time with him

ve
Review №36

I go here all the time, staff always friendly. If they dont have the parts I need they will find at another store or have it for me the next day

an
Review №37

The staff here is absolutely amazing & so helpful. I will 100% recommend everyone comes here over anywhere else.

Cy
Review №38

Nice guys but gave me wrong break pads. Had to go back to store. Never got credit for previous purchase of break pads because they didnt want to take the time to look up my account properly.

As
Review №39

Ive had plenty of bad experiances at surrounding auto parts stores. Auto Zone is by far the best one in the areas. Sam escpisially went out of his way, above and beyond customer service! Extremely happy with my experiance. If he isnt a manager. He without a doubt should be.

PA
Review №40

Terry and the guys are always helpfull

ca
Review №41

Very nice and helpful employees. Been going here for years.

br
Review №42

Maybe my favorite Twilight Zone location. They have decent service and a couple guys that know a thing or two. No pimple faced idiot kids working this shop.

Da
Review №43

When always purchase lifetime warranty break shoes. We had to replace the break shoes and rotors recently. We used a giftcard and paid cash for the remaining. When we took the old break shoes back in to get a refund since we had lifetime warranty, we got a gift card instead of cash. The break shoes were purchased with cash when we originally bought them. It sucks that autozone decides where to apply the giftcard and applies it to a lifetime warranty product that they know they have to give you money back. Next time we replace the break shoes if we make any other purchase at the same time and use a gift card, we will make sure to have the purchases separated so autozone dont decide to give us a gift card to reimburse our break shoes again. Poor customer service!!!

Me
Review №44

Thanks to the nice man that changed both my headlights for me in the cold you really didnt have to do that but thank you

BI
Review №45

Sam & Terry are very helpful and knowledgeable..

N
Review №46

Knowledgeable staff, and had what I needed on hand and in this case $30 less than the other shops in town.

Ri
Review №47

Its went to hell went be doing business with autozone anymore wont warranty your parts when you have to many warrants dont have time to go through them and find it

Ch
Review №48

Staff was friendly and very helpful, got me taken care of on a car battery.

Ri
Review №49

Guys are great and funny very helpful

Mi
Review №50

I was shock at the prize of oil been awhile since I bought some.

At
Review №51

They were very friendly and very helpful i got a battery they price matched and even put it in my car and took the old one out very good people there very helpful

Me
Review №52

Knowledgeable staff and helped with my battery.

Va
Review №53

Really knowledgeable guys and they WILL help you

Cl
Review №54

Very clean place and all very helpful

Te
Review №55

Super helpful staff I dealt with. Let me take stuff out to my car to see if it would fit.

Gi
Review №56

Usually they have what i need and i get the rt part first time

Cr
Review №57

This is the one place I wish there was a self service desk. If I have to show you how to look the part up on your computer somethings wrong

An
Review №58

Great service

Ri
Review №59

Good service.

Mo
Review №60

Very nice people who help

Na
Review №61

Had what I needed and friendly serivce

Ad
Review №62

Quick knowledgeable service

St
Review №63

Nice people there

Co
Review №64

We get our pups and car supplies there

Ed
Review №65

Very helpful and friendly

Ch
Review №66

They were nice

Dr
Review №67

I have bought brand new parts here turned out they were used because decided to put it back in the box and they put back on shelf

Jo
Review №68

Fast friendly service

Mi
Review №69

Ok

Ro
Review №70

Fabulous

da
Review №71

Good place

Ro
Review №72

Auto parts.

ma
Review №73

Well

Information
10 Photos
73 Comments
4.3 Rating
  • Address:310 E Edwardsville Rd, Wood River, IL 62095, United States
  • Site:https://autozone.com/locations/il/wood-river/310-e-edwardsville.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A242&y_source=1_MjQ3MTY4NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 618-254-0600
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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