This store is awesome. So much selection and a great price range. Especially now when my husband and I are trying new healthier options Im finding more choices that suit our interests. I found a great ready made cauliflower pizza crust today. Cant wait to try it!! I also love that they feature locally grown produce and products.

I went in today with my friends and this man,who was working behind the counter at self checkout, was COMPLETELY rude. My friend had his scooter,which he allowed,continuously got told to “get off” of it, but all he was doing was reaping his foot on it. And when I said something to my other friend about it he replied “no whispering in the store” and at the very end of my experience, he shouted “Don’t come back. Have a nice day” which is ENTIRELY unprofessional!!(Edit: I’ve also noticed while reading through these reviews, that the owner is liking/replying to mostly POSITIVE comments)

Very good special price they have.

I work there, the staff is really nice, if you guys come here please be nice, we are people to, and someone almost made me cry cuz they were being so rude, we try our best to make your day the best we can 😁

Very well stocked and excellent service personnel.

Respectful and kind workers!!

Wonderful! A actual human sh!$ on the side walk out front...But it seems like they are trying...I like to shop there. Lets hope the orange juice has cameras or ankle monitoring systems. He he he! Great store.

I shop here on a daily basis and I ordered a balloon bouquet for my party, I phoned in the order in advance. They said an hour before my party was as soon as they could be ready. When I came in the store, no one was available to assist me as well as my balloons were not ready. I do the majority of my shopping here and as of recently the service has gone down hill and now I have no balloons for my party.

I like this place but unfortunately it’s a little pricey for certain items compared to other places

Employees are very friendly and helpful

Peets coffee inside Bel Air is not good. every time i get a drink from there, i am not satisfied.

I love this place, its so nice, clean, welcoming, kind of high class look, compared to some grocery stores. (I realize now I may have become addicted to warehouse bulk buying, for cost efficiency) This is NOT a warehouse type store, and the space feeling says so. But the prices, are perfect.I was just surprised, I used to stop here a lot when it was first built, and I was going to the college, easy to swing by, and grab my items for meals. I MISS THIS WIDE ASSORTMENT/SELECTION of products. LOL Never considered myself in a food rut, until I saw packages for stuff I used to use/make.I will be back.

Had everything I needed!

A great neighborhood grocery store. Decent prices. Quality meats and produce. Wonderful staff. A few weeks ago I asked to see the manager. There was a specific product I wanted them to order. Several people came... To make sure that I didnt have a problem. The item I requested was soon on their shelves.

I am frustrated with this store. Service is not consistent. It is hit or miss to find someone to help you at the customer service desk. The bakery people have always been kind and helpful. I have witnessed employees standing around the front doing nothing when there are long lines. There is always something to do in an operation of this size....But my biggest complaint is inaccuracy of pricing. I always check my receipts and the past several visits I have found mistakes. Items are either mislabeled (last night I had Hass Avacados on my receipt- no avocados in my cart as I always buy these at Costco), or not labeled correctly where they are stocked. I often choose by price if two items are similar. When I get to the register the more expensive similar item is charged. Sometimes I catch it at the register such as Organic minced garlic in the jar last week which was stocked in the wrong row under a cheaper price. In this case I asked an employee to get the less expensive one that I had thought I chose which turned out not to be organic. Sometimes I find it at home such as Sunnyside half and half creamer which was also either mislabeled or stocked in the wrong place above the wrong price advertising a sale price that I didn’t receive. These mistakes add up and for this reason I try to buy as little as possible from my local store on Gibson.

Very clean, well-stocked & excellent service. Cant beat the cookies in their bakery! Even my dad likes them!

Love the deli sandwiches.

Wide aisles, nice music, great food varieties, friendly helpful staff...great place for my husband to walk for health while we shop!

Store is always clean and well put-together, and the staff is always warm and friendly. I have been disappointed by the sushi quite a few times.... Its not poorly made, its just pretty meh-tasting. Im not sure if theyre company-wide recipes that have to be followed, or if the sushi staff can have creative license with what goes in the rolls, but I feel like they could be a lot better.

Great layout. Lots of products. Good variety of gluten free and dairy free items. Friendly and helpful staff.

What a nice grocery store! Friendly and helpful staff too. Great selection, clean and uncluttered. Their deli and bakery are good too. And you can have some Peets coffee while your spouse shops if you like. I have even used Bel Air to have community group meetings (in Peets and in their public meeting room). Being across town from me now, I dont go as often as I used to. Highly recommend this store. Really.

I can always find what Im looking for and much more. Everything is fresh. Its like going to a farmers market in the vegetable section. They have things you cant find at any other store. And then you get rewards for foods you like. They keep track of things you buy.

Great selection. Friendly staff, and great Monday specials!

Well some things in this store are more expensive other things are a good deal. Best bacon in town! The atmosphere is what I enjoy the most. Almost everyone that works there is friendly and willing to help.

How bout shave your ns good. Its about that

They are covid19 compliant. Good customer service. Cleanliness is good. Only thing i had trouble with is that one of the times i went to buy food i bought an aloe vera drink dint notice till i was home the expiration date look like it was erased so you could not tell that its was expired. Didnt like that about bel Air. They are okay other than this incident.

Great place to shop. Always so clean and they always have tha best music playing🎶🎶

No one wants to admit that they ate nine cans of ravioli, but I did. Im not proud of it.Good ravioli here.

The employees are friendly and courteous store is very clean shelves are completely stocked

Beautiful store with cafe, deli, bakery and Peets coffee. Post office inside. Great customer service too.

Clean store, excellent variety of pastries and deserts.

The only issue we had was the young lady at the Deli. My husband requested she put the cheese with paper in between so they dont stick together and she seemed bothered by his request.

Could easily be nice with little effort. The appearance, style, and goods feel nicer, more comfortable, and trendier than, for example, a typical Safeway would. This is all spoiled me, however, with their very poor quality sound system and their utterly boring and rather unpleasant music choices. Theyd do better just not playing any music!

This store is super clean and the staff were helpful and friendly. Plus I bought a winning lottery ticket there which made the visit to this store even better!!!

Great, stopped to pickup a jalapeno roll. T he clerk at the coffee bar was very nice and helpful.

They have good alternative food options, but not as many as I’d like. The workers are efficient and helpful!

Nice store. It seems sterile compared to the Raleys on the west side of town. Same products and prices, but the atmosphere at Raleys is noticeably quite different .Its about the people, not only the staff but the customers too. The bakery and coffee shop is alive and a meeting place for many different groups of people. There my go to place for donuts, for our Bible study.

A great neighborhood store. Friendly, helpful staff and good prices.

Service and product availability has dropped since their most recent remodel. Much of the staff now consists of younger people and it has affected the store as a whole.March 4th, 2019:Been shopping here for 10 years, at least weekly. Next week we will be shopping elsewhere.They have been out of many products for multiple weeks. Nearly every aisle had multiple blocks of empty or very low stock. Their own brand items are always fully stocked, but we dont prefer their brand.Continued problems with bagging... It is as if they give zero training on how to bag. Bags are always overloaded making them too heavy and full to grab both handles with one hand. Items being tossed back in the cart and not bagged despite requesting everything be bagged.

$10 for one piece of chicken and one scoop of mac & cheese...not a value. It would be great if the price for the hot bar was lowered from $8.99 to $6.99 per pound. As a college student, it would be a much better option than the pizza places across the way. Please reconsider?

Almost got 4 stars for always having long checkouts but I could not..my experiences here have been pretty positive

Great shopping center! Visit Miracle Ear for your hearing needs.

This store had Many empty carts blocking the aisles and some carts were full of stiff they were pulling off the shelf.There were employees standing around laying (from head to waist) on the deli counters as if the were TOO tired to work. For a pricey store it needs to be cleaned and employees need to look lime they have pride in their job and the store.

Great store, a bit more pricey than other stores in the area but great selections and employees. They always have something new

Love this place. Great selection with a friendly staff and their deli is great when you consider the price. Huge sandwiches for under $7.

The fresh food, especially produce and fruit, are kept in great shape. Food is rotated out on a regular basis. Cashiers are super helpful and friendly. Nice work Bel Air!

This store always has really fresh bread, but their customer service is horrible. When you close a check out line most stores warn you that the lane is closed. This store waits to tell you till youre next in line. I hope they put self checkout lines here soon or atleast train their cashiers better.

This is probably the best deli sandwich I have had from a grocery store service was amazing. I 10/10 would recommend - June 2017I came in to use the restrooms before my lunch break but they were a mess so I went to grab lunch and notify curteous clerks of the disarray and three of them sat there and contended with one another. I went on lunch hoping to come back and have at least the toilet paper replaced but no :/ very sadly it was in the same stressed state of which I alerted to the staff . Courteous clerk not so courteous. July 2017

Its a nice store. Nothing spectacular. Nugget is nicer.

Friendly, helpful staff. Neatly organized.

Store looks nice. However their associates werent that friendly. They were more worried about having a conversation between themselves on their walkies then they were about saying hello to people.

Everything they offer is wonderful.Keep in mind $5 Mondays slot of great deals.

BelAir good selection of groceries at decent prices. Plenty of parking .

Clean nice helpfully Employees. Great store

Greay selection of food items..everything under one roof...donuts are delicious...

Decent store. Good location.

A little overpriced on some items but a very clean and high quality store.

Very good the people were nice and helpful. Msde my quick shopping experience rnjoyable.

Always great service and always clean.

Shopping here is always fun. The manager and staff are wonderful.

Bal air is a good grocery store. They have express checkout but no self checkout.

I frequently shop in the Woodland one. Excellent store. Everyone is eager to help. A pleasure going each time.

Meat department r very bad services, the guy work in seafood department not patients with customers. .and lie to customers about the price. . no professionals. .dont want to go there again..sorry absolutely no..

Great staff, great bakery/deli, bright and clean, almost anything you need for your grocering needs

Pretty fair and better than nugget. Gotten better over the years in many areas such as products and employees. Edit: USPS no longer here, unless there’s a Dropbox near by if that’s still a thing

Not the cheapest, but great quality of food. I have also come to love their private label products.

They often are out of the most popular types of chocolate. How about planning ahead?

Ive been on crutches for four weeks. During this time, I’ve been to Bel Air twice. As always, great customer service!!Three employees Andrew, Carolina & Isacc I am very gracefully for helping me with my groceries to the car; Even carrying a bag can be challenging with crutches!! All three, at different times have help me with my groceries. Even pushing a cart, is not easy while on cruches.Thank you to the Bel Air Staff!!

Great store. Lots of good options but very expensive

Good produce selection 🍉🥭🍓🍌🍑

So happy they had prime to have on Xmas they always have better meat

Favorite place to buy fresh baked bread from scratch

Everyone there is so helpful and courteous. They treat you like you are in a country store!!!

Great selection of fresh food and produce. Excellent, attentive and friendly service

Fully stocked at all times, open late for after work grocery shopping

Coffe was terrible. Staff are young kids who arent friendly or helpful. Also really expensive store.

The service is great; exactly what youd expect from this kind of chain, registers are opened quickly if lines get long, the baggers are quick, and the staff is always friendly. Good selection but a little bit more expensive than other chains.

Always have what I need. Good prices too.

This store is known for having high quality produce I would recommend shopping there to everybody

Always great customer service and delicious sandwiches!!

Very nice.

Bel Air and Raleys are the best grocery stores.

They have fresh,meat & seafood.we buy our cook food if we dont have dinner to prepare for our kids,this place is 2mins drive to our house,as soon you enter the door you smell the fresh flowers,coffee & the food their cooking,ooohhhh,lalala,yessss,very convenient to other places,very near to freeways.So,Im giving a 5 stars,every thing here is fresh & little cheaper.the most I like is rib eye steak,when they sale,I bought all the stocks of meat (just ribeye only).....

Very nice store that is well stocked.

Very nice store & most convenient but overpriced!

Great place to do your grocery shopping. Friendly staff all the time

Quality foods; very helpful staff.

Very clean, employees are super friendly and helpful. Food quality is great!

Nice grocery store, but if youre looking for anything out of the usual (especially cheese, meats, and produce), youll need to go to the Nugget.

Often out of what I go there to get. Face overs galore. Its conveniently located though.

Awesome really relax place to do shopping

Bel air is fantastic however the majority of the cashiers (the younger ones) are rude and unfriendly. Need to take a class on customer service.

Nice place gets crowded and multiple lanes arent usually open

Always have what we need and customer service is great

Always fresh fruit, delicious deserts, dinner ready rotisserie chicken tri-tip n turkey. Friendly service.

Got a great deal on Harris ranch prime rib

Great friendly customer service. Jessica

Very nice market with some nice features such as a coffee shop with seating.

Even though the price is little high on everyrhing its one of the best place to shop

The best coffee shop in town!