You wont find this kind of quality anywhere, regardless of price. Two-sided mattresses, real working box springs. Dollar for dollar the best value. No high pressure sales. No gimmicks.
Doug McGuire in the Wooster Store was friendly, helpful and very knowledgeable about the mattress we were buying. We were not hurried but was totally informed about the product. We left the store with one complete Queen Orthopedic EuroTop set and one twin mattress. I am not one to write reviews but felt this one needs a pat on the back. They were just delivered, so I can not tell you how they are for sleeping, but the delivery men were good,fast and professional. So far I am totally pleased with the way we were treated and could not have asked for more. Check back in a few months and I will tell you about the sleep quality .
Doug.your a superstar salesman..we have been buying these heavy duty mattresses now for nearby 20 yrs..top shelf product and affordable as heke.thks mike and theresa lovett..
Super friendly service and great quality mattress. I really like how the sales people were not pushy to sell a mattress and were knowledgeable of each mattress in that showroom. I also like how I was able to customize my mattress to what I wanted in a mattress since they make the mattress for you, not for the masses. I also think that a 15 year warranty is awesome. Delivery was quick and the boys were very friendly and respectful.
Very knowledgeable staff and the quality of mattress cannot be beat. I love my new adjustable bed. First time in 2 years Ive woke up without back issues. I highly recommend the Serenity mattress for anyone with low back issues. Thank you OMF!
We bought an orthopedic luxury firm mattress and haven’t slept this well in years. The past four years we wad two different high-end luxury mattresses that gave no support and wreaked havoc on our posture. Now we sleep supported and level and wake up feeling rested. Highly recommend their product and appreciate the honesty of their sales staff.
Doug was eager to help me over the phone and he was able to get what I needed and I got it the next day. Doug was awesome on keeping me informed of the details of my transaction.Thank you so much Doug!!
We made our purchase at the Wooster location and had a wonderful experience. We worked with Heidi and felt she truly listed to what we were looking for in a mattress. We made an initial visit to the store in early February then came back later in the month to complete the sale. The delivery service offered was fantastic - they called when they were about an hour away. When they arrived they were in & out in under 20 minutes, this included bagging up an old mattress they were disposing of for us. I would definitely recommend OMF.
Excellent customer service from Doug and Heidi! Heidi went above and beyond; she is amazing and awesome, such a kind and wonderful lady! We love our mattress and appreciate the quick delivery. Sleeping great on our new pillow top!
The sales man was very knowledgeable and did absolutely wonderful gob. The mattress’s are of very High Quality, We Absolutely Love the one we got 😊😊👍👍😃😃
Sales people know what they sell and show you the difference in products, purchase and very happy with product and delivery service and time
Wonderful customer service!
Knowledgeable staff, good quality will shop with again.
Im currently mattress shopping and Hedi the salesperson was great. She was knowledgeable, friendly and there was no pressure to buy or make a quick decision.
It was very easy to pick a mattress with the help from Doug M!
Very helpful and knowledgeable!!!