Baker Automotive is always available to take care of my automotive needs in an affordable and timely manner. I recently had my spark plugs replaced and they were very communicative, friendly, and provided excellent service at a very good price. If youre in Worcester or any surrounding communities, I highly recommend making Baker Automotive your go to place for vehicle repairs and maintenance.

These guy did a great job fast and professional. When they were done could not tell there was anything repaired. Great job thanks for doing it so quickly.

Good repairs bit pricey but honest

Baker Automotive was fantastic to work with! They went above and beyond to get my car fixed the way it should be. I cant thank them enough for all of their help! Definitely recommend to anyone needed body work!!

Recommended by a buddy of mine to have my bumper done here after a small mishap. The owner Chad, who I just meet for the first time was amazing! Very passionate about what he offers to his clients and at a reasonable price. He is a stickler in doing things right the first time... Dropped the car off on a Tuesday, was called on Thursday to pick it back-up on Friday. He wanted to allow plenty of time for the paint to finish drying. I am in the car business as well and I must say, I am very pleased with the end results. Having the car detailed prior for me picking it back up was a very pleasant surprise as well. In short, this Small Family-Owned Shop goes over and beyond! I will go nowhere else from here on in. Thank you Chad, and please thank your staff for me, great job guys!

I love this family orientated place...they made you feel comfortable, explained and walk you through everything and there was no haggling over the prices because they had the best prices....After getting beat down by Sun & Sound Bakers Automotive picked me up nicely and my car is purrrring like a kitten again.........Thank you Chad & Danielle !!!

The shop took care of my many car issues and treated me like a human instead of just a number like other shops do. They are very fair and will try hard to keep their customers happy. Thank you!

Lol Be Aware, go somewhere else

I was very impressed with the customer service, attention to detail and overall experience. Highly knowledgeable and provided fair and quality work. Highly recommend.

Great body shop and garage chad was extremely fair price was, and his work is second to none...

This is a family owned/operated shop and I instantly felt like family when first recieving service there. I recently had work done there for the first time, Im a person that doesnt like change but this place was recommended highly by a few friends and I ended up making the switch. Who doesnt want to receive great service, pay less and most of all the honesty. They gave me all those things.The owners are very involved with their customers and employees. Very professional. Everyone was happy and very polite and helpful. I am old school so customer service, trust and honesty are very important to me and I was amazed of the whole experience. They explained in detail what they did and they even went as far as teaching me what the parts do and their functions. I wish I knew of this place earlier, these days a lot of garages and mechanics are not trustworthy and just out to get you. This shop is not that type. Awesome experience and top notch customer service. The Family feel is the icing on top. I highly recommend this place and youll see what Im talking about. No complaints except that I didnt know about them earlier.

I was a first time customer and I had such a positive experience. I work locally and they even gave me a ride to work after I dropped my car off to be serviced for a wheel bearing. By 3pm they were all finished with my car and they picked me back up so i wouldnt have to walk. Nobody does this! I was blown away by their kind and genuine service. Extremely fair prices, transparency and honesty. Im sold. Chad and Danielle are the best. They take care of you.

Very great service highly recommended

Unbelievable job!! Top notch quality work. Just beautiful meticulous attention to detail. These people are passionate about quality and customer service. I would highly recommend this business to anyone and will return. Thanks so much to you all for a job well done.

They are the best.

Im writing a review because Im so grateful for Bakers Automotive i met Chad and Danielle through a friend of mine and I feel blessed they took care of my truck like it was their own and every time I needed something they were there for me I cant say anything bad at all about them because they truly are amazing chad really cares about his work and goes out of his way to make sure that you have everything you need. His wife Danielle does too if you have any difficulty with your vehicle and you need auto body done I suggest you go to Bakers Automotive

In 2018 I had this establishment do some Rust work on my car. They did an awesome job on my vehicle you couldnt even tell that it there had ever been rushed there. Not only the roof but the bottom around the entire space of my car was done excellently. Sorry it took so long for the review on my behalf. I would recommend this place to everyone because they are so friendly and they do such a professional job on everything. And the customer service is excellent theyre very friendly and its family-orientated business. Love Baker automotive definitely

HONESTY, HONESTY AND A LITTLE BIT MORE HONESTY!!! 22 years with Ford Motor Co. trust me when i say you would absolutely not believe what i have witnessed over 22 years as a parts representative for Ford Motor Co. Trust me when i say, even though you might think your getting original equipment parts most of the time your not. Thats just extra profit in the pockets of the body shops owner. Get paid $500 for factory parts and end up going aftermarket and paying $150 for the (nowhere near same quality) part. Seen it hundreds of times I have seen damaged parts, had the body shop order them from me and then 3 weeks later return them back. Well hhhhmmm i know the part was damaged and the insurance company paid for it but why am i recieving it back as a return?....thats right you got it, you got robbed and never knew it!! I brought my 2015 pickup to Chad with only 15k on it, by law the insurance company needs to write for factory parts due to the milage on the car or truck. Chad made it a point to show me markings on all parts to ensure me i was really getting what i paid for, you dont experience that anymore. Many shops know your not going to see anything behind the body, sad to say it happens everyday. Not at Baker Auto Body, trust me when i say you wont be disappointed!! Family owned honest people willing to help anyway possible.

I took my Ford Ranger to Baker Automotive after an accident that left the right side of the truck severely damaged and the bed misaligned with the cab. They did an excellent job working with my insurance, keeping me informed, and getting it back together. I purchased the truck with only ~5,000 miles and it now looks better than the day I bought it. Their body work is top notch and exceeded my expectations.

Great service. Nice people

Great people, finally happy that I found a place I can trust to fix my car as well as not break the bank. They go over and beyond to help when needed. Thank you Danielle

Show quality body work and great customer service

At Bakers Auto I not only found a great repair and auto body shop where I felt 100% confident to refer my family and friends, but I also found new friends. The owners were so compassionate with my friends after they learned that thier house had burned down. They offered to replace the car key lost during the fire at no cost and gave a very generous hand to my friends family during this tragic event. A big Thank You to my friends at Bakers Auto!! You have touched our hearts!!

My truck got hit bad on the left rear quarter panel and everybody wanted to replace the entire panel which wouldve been very expensive. Chad was able to save me some money by repairing it and even went above and beyond my expectations and touched up other parts of my bed along with my running boards. I highly recommend them for quality work at a fair price.

Chad and his crew did an amazing job on my daughters car, they went above and beyond. Fast, thorough and great work. I highly recommend them.

Baker Automotive has fixed several of my vehicles and they always come out looking better than they did before the accidents! Chad is the best in the business! Danielle is very knowledgeable and they both give the best customer service and turn a bad event into a good experience. Thank you Baker Automotive!

Great service!! Kept me up to date on my vehicle, no problems or issues with insurance companies or rental places, and made my car new again!! Highly recommended!

I couldt be happier, my 10 year old car with minor damaged was treated like all the late model high end cars it was surrounded. Chad and crew are professional, friendly and make sure you dont leave until you are absolutely satisfied. I will be recommending them to everyone I know.

Baker Auto does amazing work, show room quality they have fixed multiple cars and trucks for us from accidents to dings, paint jobs to mechanical work. Hands down the best in town!

I am a City Guy but new to Worcester, MA. I have lived in 4 major cities. I have been around the world a few times and I only mention these things because I am going to say a few things about Baker Automotive. Prior to arriving at Baker Automotive and meeting Chad and his wife Danielle I had been to 3 other body shops. I will leave them nameless out of respect but I want the reader to know that at each of the shops they attempted to financially mislead me. I was very disappointed and about to give up when I researched on the internet again and located Baker Automotive. I called and instead of a recording . . . Chad answered the phone. He was friendly, outgoing and above all positive about the idea of getting my vehicle back to the condition I wanted it to be in. I then went to Chads business and there I met his wife Danielle. Both Chad and Danielle were pleasant, professional and friendly. We discussed in detail what I wanted to have done to mu vehicle. The pricing was more than fair and! Much! Much! better than the previous 3 shops had offered me. I left my vehicle and felt very confident that I had made the right choice. Well! In no time my vehicle was repaired and OHHHH MYYYYY GAAAWD! is it FABULOUS! Best Ever! THANK YOU SO MUCH! Have no fear! Bring your vehicle here!

Excellent job

Great People to work with. They take pride in their work and ensure everything is done with the utmost care. Quality people are hard to find, dont pass this place up!

Find a better shop. Do yourself a favor.

Recommended here by a friend, will be using them for all of my work from now on! Fantastic people who do a great job.

Excellent service.. Highly recommended..

Great service, excellent attention to detail

I have had lots of work done here. Very Professional and excellent work.

Not sure whats going on but this place has gone downhill! Will not recommend to anyone

Chad is the best..

Great place great work

Never coming here again.

Great work

High quality work