They are great.. i am grateful with service

The gentleman was professional and helpful with his knowledge

Awesome crew, they have a lot of knowledge. manager is great and always walks with a smile. great team, great prices, great parts.

I have never had a bad experience at any CAP store. I have been to every Worcester location and many others. I will go out of my way to go to CAP. I drive a 2016 VW Golf R. I can almost never find a rear wiper for my car. I was on my way home to Worcester from Southbridge when my relatively new rear wiper shredded and literally fell apart. There was heavy rain forcasted the next day. I needed to replace it. I had siri look up the address for the park ave store. I would get there right before the 6pm closing time. I called and Matt answered. He looked it up and he had none in stock. I had a really odd size and he gave me the size number. He could have easily ended the call because he was getting ready to go home and he was out of stock of my blade. He did not do that. He told me that the W boylston st store had one. I barely had time to make it before 6pm. I put it in my gps. I called the store when I was down the street from the W Boylston location. They told me Matt had already called and let them know. I got the wiper. I called the Park Ave store to see if I could leave a message for Matt because it was after 6pm. The store was closed. My homeboy answered! He recognized my number and wanted to make sure I made out ok!!! Even though I did not buy from his store, his top notch customer service left a huge impact on me and reaffirmed my loyalty to CAP. Great customer service and an all around great guy!!!

Great customer service. They always give the best and right car parts

Good place to get Auto Parts everybodys courteous helpful and the best

They have everything that you need and Ill go to employees

No returns on most items and tools. Terrible place to shop. Bought some tools I thought I needed but didnt end up using. No exceptions. Wasted 20 bucks. They need to get with the times and update their return policy. Plus they are completely overpriced.

The best customer service I have had in a long time. I had my small children with me, but the staff was so helpful and kind. Wow! Take the time to go here and skip the horrible service at the big box stores.

Helpful staff friendly good location

Very knowledgeable service decent prices quality product

Very helpful ! And they lent me a funal ! 😀

Amazing customer service!

Great service great parts

Almost all the time nrandon or Pete will go the distance for you believe me

They really couldnt help me today.

Awesome customer service

I learned my lesson returning an item at this location, worst attitude ever and even gets personal and accusatory.

Very small and dirty store. Had what I needed though.

EXELENT PERSONAL

Nice place very helpful

Go pleace to go

Great customer service

Cheap auto parts

Always helpful

Good

Perfect

👍👍👍

Tremendous auto partsGood deal they speak in English and SpanishExcellent service and what they dont have they look for

Tremendous and the treatment of the employees is excellent.🙏💪💪💪✍️👂👂✍️💪💪💪

They are always up to date

The employees are very polite and respectable, they serve the client with dedication and always help the client in choosing what suits them according to the need they have with their vehicles. I classify them five stars.

I needed a new battery for a Volvo .. the attention of these guys was wonderful. They treated us like family. The good price and the best guarantee. Thanks Israel.

Excellent

Excellent service