Purchased a 2021 GMC 3500 AT4 from Jesse M! Worked with Dave C also. We are very pleased! Having been long time Ford customers after being treated poorly by Ford Corporate for over 6 months over a recent issue with our SuperDuty we are leaving Ford behind to join the GMC family. Our ordering and purchasing experience exceeded our expectations so far and we are happy with how everything has gone so far! Thank you Jesse and Lee Peterson!
They didnt do a good job in my truck I still can see the rock chip and the hood is not aligned correctly
From start to finish, this was a great car buying experience! We found the car online and called to check availability. Brett confirmed it was available. We were 2 hours away and couldn’t come until the next day. He held the car for us. We drove 3 hours in the snow and was instantly greeted by Brett. He treated us like we were his only customers that day, but he was juggling several at the same time! Everyone in the building made us feel at home! Would definitely recommend.
These people are awesome, we always get great service here!!
This is the SECOND time we have taken our car to you to get an oil change and both times my car was sitting for HOURS and NO ONE called me. When I called to see if my car was done he said he called. I told him thats a lie I have NO missed calls and NO voice-mail. Then proceeds to say that he called but sometimes the call doesnt go through. Common sense would be to call back or try again. I asked him what number he called and tells me my number. It was the correct number so why was it hard for him to actually call it.
Great service and able to fix problem with car fast
You guys are the best! Since we have purchased my care, we have been beyond happy and every time I need a service you guys take great care of myself and my vehicle.This business is Reliable, Friendly and Honest.You guys are our Number 1 go to for our vehicles now thanks to your amazing sales team and service team!Thank you for everything you all do!
Good service would go back again.
Customer friendly great service good deals.
Was treated like family! Defiantly will be doing future business with L.P.
Best place to buy a vehicle in the Yakima Valley. From demo ride to purchase, to maintenance, Lee Peterson is the best hands down. The salesmen make it easy to buy a vehicle with no pressure to purchase. Their help and knowledge is great. The maintenance team is awesome, and fixes your vehicle right each and every time. Honest prices, GREAT customer service, makes it a place to buy a vehicle for any family member. Their used car selection is the best. Ive bought both new and used and the vehicles are tip top running shape, never had any issues with them. Stop by and experience great customer service today.
I LOVE my new truck!
Excellent customer service and attention to my needs.
My experience here was amazing/ Henry was so helpful and professional.We manage to get my aunt a Buick Encore which she really like Lee Peterson sell affordable and durable vehicle. Thank you hoping to come back soon .
We think $112.00 for an oil change is too much! Hard for us to recommend friends to your dealership.
Good people, good service and good product. Would return and highly recommend.
Always greeted in a friendly manner, truck service was done within 30 minutes of estimated time, and everything was handled!
My first experience with their Service Department and it was great. They diagnosed and solved a sporadic check engine light. They were professional, patient and thorough. A big shout out to Vincent and the crew! Lee Peterson is now my go to auto maintenance shop.
I was pleased
Very nice people great prices
I was very impressed with the service here. I just went in to get a battery for my car remote and the guy in service installed it with no hesitation. Although it was a small sale, the service was stellar.
Great service and awesome technicians. Fast, friendly and knowledgeable employees. Will definitely go there again.
Very good service department in less than 2 hours was told what was wrong with my truck. After I had it at Toyota for 1- week and couldnt find the issue. Highly recommend
Great people and great service!
We are always treated as special clients when we need anything done on our cars. My husband and I have purchased 2 brand new Buicks from Lee Peterson, and adding to our history of driving Buicks, we still think they are the best cars ever! Our thanks to David and to Rich and all of the other smiling and kind faces!
Lee Patterson has the best customer service .
Tony, was great to work with. Very welcoming and helpful answering my questions. He offered to have my truck washed. Which was great during winter. He arranged a quick ride with Linda who was very friendly. She even took time out of her lunch hour to pick me up. Tony called me as soon as my truck was ready. Very happy with the service I received at Lee Peterson.
My wife and I Bought a used car there last summer and the salesman was great to deal with. Were back in the market for myself and 6 months later they remembered me. great customer service and honest.
I had my 2018 Chevy equinox worked on in the body shop a few months ago and I have been meaning to leave some feed back.My car was supposed to be their for 5 days but the shop got on it right away and I got it back it 3 days, that was really nice. I have worked in body shops all my life and this shop did the best job I have seen in a long time, I couldn’t even see where it was painted, it was such a great quality work. I will definitely recommend this shop to every one I know because us the great experience in customers service from the body shop team and the quality of craftsmanship there.Thank you Lee Peterson body shop.
You can’t get service on the phone and scheduling online doesn’t give you prices and options.Price was double from 3 months ago for the service.I’m not happy with the new people will probably service elsewhere from now on.
Jim and the team at Lee are excellent, purchased multiple vehicles from them and they treat you like a friend, always taking care of you.
Great service in a timely manner!!
Very friendly and helpful
Very bad lousy service
Lee Peterson Motors is a perveyor of professionalism. The business is clean and neat with a feeling of friendliness and trust.There is no high mindedness when salespeople approach a potential buyer. Twice I have gone for a simple oil change and came home the proud owner of another GM vehicle! They are that good!The service department personnel are friendly, competent and make you feel that you and your vehicle are very special.I am so pleased with my experience and intend to purchase my next vehicle at Lee Peterson Motors.
Bought a car in cash 22k. Went to trade it in. Salesman had a few and tried tricking me into a Canadian model. Then no call backs or any communication. Tough to get an honest anser.
I found a 2016 Denali online that I was very interested in. I filled out the forms and received an immediate response. I came in last Saturday and started working on a deal. The sales person called me twice that day to gather info on my trades. Then I heard nothing. I called twice, emailed twice, then stopped in on Monday. A different sales person told me that they sold the truck. I understand that they should make the sale to who shows up with the money first, the lack of communication and no response was terrible. I love the GMC Denali line, but I have no desire to work with Lee Peterson. Guess I will need to go outside the Yakima area.
Everyone was very helpful and patient with us. Chris Tanner walked through everything with me and even came back out to help me after we completed the visit. I was amazed by the amount of time that you guys spent with me. Excellent one on one customer service. I will indeed tell everyone about my experience. Thank you so much!!!
Took a cadillac in to be worked on. We had it delivered via tow truck a week in advance, and the next day they had already started working on it. They kept us updated and looked into all our concerns outside of why it was there. Great service and friendly people, will be using them for any future work that may be needed.
Great help and service
Best service anywhere.
Great place to buy a new or used car great service.
Just bought a 2015 f150 sport model, could not be happier. The entire staff was awesome. Not the typical four hour tour, we were in and out in an hour. Would not hesitate to do business with them again.
Good part service and a great honor Ive been knowing him for a lot of years mr. Peterson and son run a wonderful business thank you guys to serve me all the years Ive known you
Excellent dealership. Very professional, friendly and works had to get best price for customer. Service Dept is great as well. They walk their talk and keep customer appraised of repairs.Lynn
My husband and I went in to buy a used car. We worked with Jesse and he was fantasic. Very personal and accommodating to our family, which included a tired 1 year old baby. He found us the perfect family car and made us feel so comfortable. The only reason I am not giving them 5 stars is because when we went across the street to do the paperwork we had to wait for over 2 hours. I would recommend Jesse to my friends and family.
Prompt, courteous and professional.
Vary helpful, showing the trucks was awesome.
BEST SERVICE EVER LOVE IT THERE GO THERE FOR A CAR NOW GO TO MANUEL CORONADO VERY NICE MAN
Lee Peterson Buick Cadillac dealership is the only place my family and I will buy a car. Everyone has always been polite, professional and helpful. We have nothing but great things to say about this place.
Great customer service!!!
Fixed my car after,8 mths of trying to get harvest chevrolet couldnt/wouldnt to.
They treated is great and gave us a spectacular deal.
I bought two cars from them and recommended others they have always treated me well.
Good place to bay
Quality sales people, quality service, quality vehicles. We have always been treated well at Lee Peterson Motors.
Great place to buy a car. Friendly salesman, ask for Brett Zike he was honest and very friendly😊
Worked with Brett Zike on the pursuit of a Buick Enclave. I highly recommend him. Great communication, not pushy, worked hard to put together a competitive deal, never hassled me. I will definitely call here again next time Im in the market for a Buick or GMC. The dealership itself has a nice selection spanning the price/trim levels, from your affordable base models up to the GMC Denali and Buick Avenir luxury trims. They also seem to order the nicer color choices... many dealers just order boring black interiors, but Peterson Motors had vehicles with the nicer two-tone interior options. If youre in the market, check their website and give them a call.
I had the absolute worst experience. I went in to look at a Jeep which I had already made up my mind that I was going to purchase it. Well, when I walked into the lot no sales reps greeted me even though I parked right in front of the building and went straight to the Jeep. I had to walk to where they were standing all in a group and ask for assistance (which I didnt really mind that because for all I knew they could have been having a quick meeting). When I asked for assistance one of the sales reps (for the life of me I cannot remember his name or if he had even given it to me) looked and me and said That Jeep isnt here nothing more; I told him that it was in fact on the lot because I just looked at it. He lazily looked around and said Oh, it is here then walked over to it with me. At this point I was pretty much done with my interaction with the dealership but because I had made my mind up about buying the Jeep I still went with him and attempted to talk to him about it. I asked him what they were asking, how much miles, and pretty much just the basic questions any potential buyer would ask; he knew, nothing about the Jeep and when I asked if he knew what kind of engine it had he and I quote, said It has the 4.7L in it I looked at the engine and what do I see? A big 2.4L staring right at me. I again let his ignorance and laziness slide and then said to him if I was going to buy this what kind of deal can we work out? He told me Nothing I said so $12000 and nothing less. I then told him what KBB, Edmunds, and NADA said a comparable Jeep was going for. Once I said that he got mad and said Well, then go find a Jeep at that price and buy it, he then slammed the hood down and walked away. All I have to say now is that he lost a solid buyer, I was willing to throw money at him and he lost it. Needless to say I will not be going back there nor will I endorse any of my Soldiers or friends to go there if they need a vehicle.
Really helpful return calls promptly and try to help you with whatever you need as fast add they can.
Pretty friendly people and Helpful brought my gmc acadia to get diagnostics done to it
Very friendly service department and staff. Always on time and thorough.
Rich is a fantastic salesman. Thanks for all the help.
I have always been pleased with the service I received. Thank you!
I love the friendly staff.. and I live my new car
Brett Zike is a great salesman. Slways helps his customers after the sale!
I had maintenance check up and it took 2 1/2 hours. I felt that seemed to be a bit long.
Bought a used truck from them just for the purpose of pulling my new camper, they sent tons of pictures and told me how their mechanics combed over this truck 110%.Had it shipped to California and when I got it, the belt was shredded, there were no functioning front brakes, every tire was mismatched.No big deal. I paid for it and moved on with my business.Then, while towing the camper to Tahoe, the truck loses power and wont go over 35mph.I took it to Midas, then to Ford, both said the same thing -- the engine is toast. Number 5 and 6 cylinder have been gone for a while.Called Lee Peterson and got the oh, boy, well geez we wish we could do somethin for ya, but you know, these used vehicles, well, dont ya know, they just sometimes arent too good to ya, but geez; pretty sure we offered ya a warranty but too bad you didnt take it..... No warranty was offered. No help was offered. The vehicle was a far cry from what they told me. I know Im an idiot for trusting the salesman. But seriously?I have a $200k Audi r8; a $80k BMW; a $40k wrangler with about $20k of upgrades, a brand new camper, property in the mountains, a $55k jet boat in Florida, toys all over the place, 4 businesses...Do you NOT think id buy the warranty? For what... $1,000... $2,000? Thats less than I spent on renewing my domain names this month.Absolutely ridiculous, scumbag dealership.The good news is... Washington has a law where all used cars have an implied warranty as long as the value and the year make sense for what is paid..... This is why I got a lawyer.Probably for more than the cost of the pretend warranty.Good job guys. You made a couple of bucks.Too bad youre scumbags.
It is all’s a pleasure working with Lee Peterson
Always great service
Always great service.
Nice customer service
Good selection of vehicles, knowledgeable staff and competitive pricing
As always, my service work was done promptly and with care. My Enclave will always go to Lee Peterson Motors for all its needs.
I been meaning to give a review but got a little busy...Anyway it seems as if everytime I take my car in for an oil change which has been the only reason I go there something goes wrong, whether it be that they take a up to four hours or so to do an oil change or they dont connect something properly and then I have to take it back or I get it back with something leaking which is what happened this last time, So I ended up taking it somewhere else to have them find what was leaking and it had to do with the oil filter hmm...the last people that did any work on my car was Lee Peterson. Im done with this place! I will no longer be going back.
Came to my house to diagnose a problem with my new 2019 GMC AT4... cant ask for more than that!!!
Great service, Mark is great!
Great place to buy a vehicle of any kind
Very good, and most done on time
Great sales service! Thanks, Rich!
Not bad if you like over priced parts and 120 bucks an hr.
It was good
GREAT. John is service!
Best
Called to ask question parts department very rude over the phone
Very friendly and helpful
Good job
Very good
Nice folks
Nice people
Very satisfied, courteous, friendly
Excellent Service!!!
Ask for Manny!