Buyers beware! First off i always try my best to leave good honest unbiased reviews and sadly i cannot do this this time. When we filled the paper work for the lease i specifically told the representative that we had leased before and i did not want to pay more after the sofas where paid off. She told me this company did not charge more after being paid off. Yes i have the paperwork and i can prove what i am saying. After a few days we got the paperwork if we took more than 90 days to pay we would be charged almost 3 times more than the initial price. It would have been cool if they kept it real with us and gave us that choice to make not try to hide it. Its al good i didnt call or say anything because i should have done my homework on them it was may fault as well. They also said itwas a 3 peice reclining sectional well its only 2 also my fault for not checking first. 3rd month in sofas started to fall apart now a few months later they are starting to rip apart now. This is the last time we ever buy from here and if i can save someone from getting scammed like we did i will happily do it.
Ive bought furniture here several times, Luis is always very helpful and attentive, always giving out deals, I will be going back, I recommend this place
Great family owned and operated local business. They are helpful and friendly. Give them a visit whenever you are in need!
I bought a mattress here the lady who assisted me told me we would have the mattress we wanted but a different color when the mattress came in it was a different style i understand its the same quality as the one I saw but its not the one I wanted i payed almost 700 for it & for me thats being dishonest i feel like i was scammed especially during a pandemic i looked around if there was a no refund sign but there wasnt any nor did they mention it then i heard another couple who had the same issue so Im assuming its something that happens alot here
Excellent service enjoying our new furniture excellent delivery service best place to purchase furniture.
After going to sleep shop to speak to the owner he did everything possible in order to make things good and well and I left very happy with how courteous and honest the owner Luis is. My final experience because of his customer service is a five star. Thanks for making everything good again sleep shop.
The sleep shop dont go to them their product breaks a week after you get it home it takes for ever to get the product than breaks after you get it than the say they will replace it with a diffrent or the same thing out of their shop which takes for ever to get been waiting three months for my replacement they wont give your money back this is the 2nd time we went through sleep shop for furniture and it breaks within a week or sooner
So a little bit of my experience with this company was bad quality with the furniture. Before I knew the owner I had purchased a bump bed for my kids for over $1,000 thinking it would last me a very long time and to my disappointment it lasted a couple months before the rails and everything holding it broke. Years went by and a family member told me about a friend who owned a furniture company so knowing that they trusted him I went in and bought over $3,000 worth of furniture and when I knew that he was the owner I decided to give him another try thinking maybe he had just bought of the business but nope he had been the owner since day 1. With my new furniture my couches tear within the first month I contacted the owner and he said I only had 1 month warranty and it had been a little over so he could no longer do anything about it. So me again being a nice person made another purchase since I had credit with him for over $1,000 bought a day bed and a twin bed again within a month the seam came apart of the day bed and the bed rails holding the twin bed broke. I contacted the owner he did came and fix one thing on the bed and a wheel that broke on my daybed however the bed broke again and he never fixed the seam of the daybed that was coming apart. He has been giving me the run around for months and I strongly believe that the quality of the furniture is not good so to save you a headache please be aware before buying. I would not have posted this if I wasn’t sincere about the experience I had.
Amazing customer service!! There was no pressure at all. We called ahead to make sure they were open. They took us for a tour of bedroom sets and found the perfect one. Very friendly. Couldnt be happier with the purchase
Unprofessional Owner and low quality products Plus overpriced without a refund or return policy.Worse furniture buying experience. I Dont recommend this place. Owner is full of false promises. A man is only as good and his word.Read other reviews a business owner who argues over a negative review is petty.
FRAUD FRAUD FRAUD !!!!We bought couches that were $1,700 & now we owe $4,000 ! How does that even make sense !? Owner is a scam artist!! NEVER AGAIN will buy from the unprofessional place !! SCAMMERS!!! 6 MONTHS NO INTEREST & $50 DOWN . Is a SCAM!!!!
Walked in got helped right away, got a great price on. A great mattress and delivered the same day.
Very satisfied with the level of service wed received with our purchase from the sleep shop. The bunk bed set we got is very nice and they got it to us fast, my kids love it! We picked out a bed that weve had it a couple weeks and it was just too soft, not working for us so we went back to see what could be done and Louis the owner helped us find a better match without any hassel. They really want you to be happy with your purchase, if something isnt working out they will get you taken care of. We even got some really neat pillows with our purchase too! They get the stuff delivered quick and just super friendly. Even got a good financing option if you dont have all the cash up front, happy to have done my shopping there!
Excellent service, great deals and easy terms. We were in need of a bed quick and Luis took the time to explain the different features of each bed we were looking at until we found the one we wanted. He even threw in free rush shipping, delivery and set up! I’d highly recommend this place to anyone searching for affordable great quality mattresses and home furnishings. They offer more than just mattresses.
This shop strives to be the best around and it shows. Stop in and support a local business.
Don’t ever buy from this man. His furniture is poor quality and overpriced. My couches didn’t last a year they tore up. He is a fraud.
Been doing deliveries here for 4 month and I absolutely love working with these guys. They have a great selection of furniture. Looking forward to working these guys for a long time into the future.
Friendly, fast service
Great place, owner very friendly and loaded my box spring for me
I was going to spend $1100 in hand on a bedroom set and mattress. They stated they had all items brand new in stock. Left to go get extra cash came back and they are bagging up the used floor model mattress. If we didnt say anything or see it seems like they would have just gave it to us like new. They tried to say we could get a temporary mattress that they can swap out once they order a new one, which is gross considering they will re use it. Wasted over an hour of my time for them to lose a big sale.
0 STARS!!! PLACE SHOULD BE SHUT DOWN! SCAMMERS !!!!
I bought a bed and it broke within 1 week after my 9 year old jumped on it. The guy was nice enough to change beds. Bought another 5000 dollar bed and the quality is cheap too. It came apart within a month. I never went back to tell him anything because i understand nothing lasts forever but i am very disapointed in the quality of their furniture.
I love their couch on a wall! A great way to advertise more merchandise.
This place is a pos...giving excuses and wouldnt let us see the computer generated payment plan...you guys are not cool at all...I will never go here again
This company went ABOVE AND BEYOND FOR ME AND MY FAMILY!!!I give them a 10Will return again!Good job!Great customer service,Good prices!!Quality furniture!!
If I could give this place zero stars, I would! Horribly dissapointed!!!!!!!! Sign clearly states Queen sets 199 but then when you go in they do not want to honor the price. He said it was old. THEN TAKE IT DOWN OR CHANGE IT!!!!!!!! BAD BUSINESS!!!! BAD BUSINESSMEN!!!! TOO LAZY TO CHANGE A SIGN!!! CROOKS!!!
Really nice guy! Decent prices, and a family owned joint, unlike matress firm down the street.
Quality furnitures, great prices, easy financing.
The mattress we bought didn’t last 6 months it killed my husbands back, the bed frames we purchased are poor quality and falls apart easily we are still paying on a mattress we had to replace (our fault for doing the loan) they’re customer service was great though, just not happy with the product
Great customer service. Good deals! Thank you!
Stay away from this store, is run by the most dishonest individuals in town. First of all, the reason I purchased the merchandise here was because the sales man offer not to charge me tax. He did this in order to keep me from looking into other places. Guess what happened!!! Once I received my credit card statement they did charge the tax. Second, I bought two of the same bed and two frames to be delivered to my house. That afternoon they called me to inform that they were out of stock and they only had one bed and one frame. I bought the items on Sunday, so the salesman promises that they will bring my other set within 48 hours (around Tuesday). Well!!!! guess what, I called them that Tuesday since I haven’t heard from them and asked about the status of the delivery. Well, they told me is going to be delivered on Wednesday, but no worries, we will give you couple of gifts for your kids. To make the story short, Friday rolled along; I haven’t received a phone call from them and still waiting for my delivery. I called on that Friday and they were like ouuu yeahh ! we got your stuff and we are delivering to you right now. Some sort of illegal delivery man showed up to my door bringing my frame and the mattress, then I notice that the mattress it was not the one I purchased. In fact they had the audacity to bring a cheap ass one. So I send the dude back home. Anyway around Saturday the right items were brought to my place and no gifts. These folks are a complete mess. Stay away from this store that has illegal immigrants working for them!!
I’ve been there and there great they discount a lot of money any one who is reading this go there
Owner is great at getting you in and. Out when in a hurry he also works with you in a pinch .product stands up to kids abuse I recommend these guys they also dispose of your old stuff to
I stop by to get a king size box spring..I didnt need it after all..but my big surprise was when I try to returned I was told that they wont give me my money back..jus in store credit..when I show up to buy my box spring I never was told that
Absolutely a great place to find the furniture you want for your home. Ask about there new 2nd location.
Great customer service, we are called byname. Great prices, bought a new bed frame!
Very good service in both languages English and Spanish.
When you do 90 day leasing they dont tell you you have to call before the 90 day last payment to pay in full so if you dont you have to pay the item twice as much as to what it cost. They also told me they would deliver it the same day and they didnt until the next day. Bad service!
Awesome prices, great customer service, their payment plans are very affordable .
Good customer service awesome buying experience.
Luis was very helpful! Thank you for your time.
Thanks for mattress the gel mattress changed my life great sleep and great service and great help and best prices around
Not true prices
Great service, delivered for free, easy terms.
Try paying 600$ after your total is 229$ dont give them your debit card info. They will keep charging untill you tell them to stop!!!
Great customer services
Definitely a place that I do not recommend, and I can call it RATERO, TRANSA and CHEAT WITH TESTS !! In my experience I was assisted by the owner Luis Gutierrez with a purchase of 1,299 but when doing the paperwork he ended the account at 1,494 when he asked for explanations although he could not explain the 90+ dollars more than the bill !!! And as always, the CHALLENGE to JUSTIFY THE ACCOUNT FROM 1,299 TO 1,494 is defended
THE BEST PLACE TO BUY YOUR FURNITURE AND MATTRESSES! 👌Always the best prices of all yakima.THE BEST SERVICE AND QUALITY IN YOUR FURNITURE.
Super friendly at the time of attending! That is very important to me😉
Very good service
Very good furniture store, I recommend them
Very good attention, kindness and respect from the staff