I personally have a storage here and I also but storages from an online auction site from here and I love them. Out of all the places Ive tried in Yakima WA, secure storage is the most understanding and more like real people with real emotions unlike most of these by the book, might as well switch to AI companies.
9/2021 (5 Stars)Have used this facility for 8+ years. The facility is clean and well maintained. In the winter, snow has always been cleared before Ive arrived. The office staff are friendly and a pleasure to work with.
House burned up. Had to have a storage place for the items we were able to find. This one seems to be quite secure. Coded check-in and coded check-out. Easy process to rent and pay monthly. Nice person behind the desk.
I literally called at least ten other storages trying to find a 10 by 12 and no one had any available.When I called your storage a very friendly lady named amanda answered my call and all my questions and says yes we have one and it is available today.When I was taken to the unit it was the size we needed and I was also able to afford it.Good size for the price. Nice and secure place.
Friendly staff, easy application process and place looks clean. Looks like they care about their business--refreshing.
A thief drilled through my lock & robbed me! I know of 2 other parties that were robbed a month ago, as well. NO Security Cameras on all of the buildings. They do not cooperate with Police. Apparently this is Corporate Policy. They are not a secure place to store your belongings.
Great place, reasonable prices and a convenient location: the staff on duty are pleasant and very helpful! Highly recommend this place for storage needs!!
If I could give 0 stars I would. After being a customer for 5+ years I was treated very disrespectfully by their project manager Deborah. She was inconsiderate, aggressive, and very unprofessional. I chose to take my business elsewhere after she decided to speak to my family and I very inappropriately.I would not recommend.
Management has any questions they know my number.
Professional office person that cares about customers and customer service.
Very helpful and friendly.
Great customer service! Deborah has taken care of me and my additional family members that have units. Very grateful to have such secure entry & exit.
I went to get a storage unit. Misty was at the counter and did an amazing job in getting me all set up and her knowledge of the facility was unmatched. I was surprised to find out that she only recently started as the manager. Facility is pricey but with her on staff, well worth the money spent. Highly recommended.
We rent a unit for several months and we are so happy for the service we received. The people are very friendly and I really recommend this place! Great place!
This review is on behalf of Carlos Alcaraz, they are really happy with everything with customer service and access to the storage unit and the security. That’s why they give you the 5 star thank you so much much for everything.
The staff are very friendly and super helpful. After being here for several months I had to share this for anyone looking for a good storage location. Good rates, too.
I love it theyre there customer service is always amazing and feels like Im always at home when I go there
Great place to store your things! Friendly staff and informative! Made storing my things way easier!
Secure storage is one of the best storage unit facilities that has done the best keeping my belongings safe. like their name says, secure with great service and protection of their units I will recommend this storage unit facility to any one that is in search of a storage unit at decent price with awesome customer service and THANK YOU SECURE STORAGE FOR YOUR SERVICES AND HOSPITALATY YOURS TRUELLY R.E.
Good storage place
If you are looking for a decent storage unit keep looking this place is way overpriced and prices go up every couple years I paid them too much for 10 years then found out what a storage should cost see ya thieves never again.
I am currently a renter and have been for a while. The staff are great people and have been very kind. They keep the place clean and I feel safe to go there alone in the dark. Tom has helped me several times whenever I have asked. They are super friendly. I however am looking to move because the prices went up and its cheaper else where and I can get a unit much larger for what I pay. I would recommend Yakima secure to anyone
Misty rose is a hard work and she loves to work and help people with thank. She a great friend to me and my daughter.
No dumpsters available for tenants.
I was help by a lady named Misty she was very nice and helpful. Great customer service skills.
Super people to deal with. Stored my moms possessions here after she passed away. They were bery helpful and very reasonably priced. If i lived in yakima i would definitely do business with them. They had a first month special as well as senior rates.
Great place to store your stuff. The couple that run it, are very sweet. They show you the unit first, and the paper work was fast and simple. The storage units are clean and gated. Also you can drop your uhaul off there too!
My father in law has a unit there.fot locked in n had to call me manager in the 425 area code o get out n was informed that at 9:30 gates to leave auto lock n ur code wont let u out n no emergency exit button to get out so u could b stuck till the morning
The security there is GREAT!!!The people ate friendly and they have goodprices too!!!
Love the pricing, service is professional, and large units.
Great customer service at a great price!
Excellent customer service and decent prices.
Great storage facility. They work with you when you are behind in your payments. Glad I keep my extra things here.
Its a safe and secure place I recommended
Very clean, affordable and Amanda is really helpful and friendly.
Best storage in town been by it many times
Tom and Bea are great, helped me even when I lost my key. Thanks guys!
Destiny Gonzalez was very polite.
I love doing business here. Good people.
Good place to store your stuff seems secure.
My family has used their facility for over ten years, with no problems. They know their customers names and faces.
Just wanted to say i called and wanted to ask questions and a lady named Misty answered the phone very nice lady and she was very helpful when she answered me questions thanks you Misty
Great customer service hopefully I can clean up and get out of there this month they keep on raising the prices
Always clean - I enjoy the staff
Friendly and tenative people. They were willing to accomedate to my needs.
A great storage experience.
Nice people, secured, gated, good prices
Great staff and great facility.
Great place
Good people
Great service
Top notch!
Ok place
Meh
Great storage
Very friendly
Very clean
Good people
Small overpriced
Easy