They were fantastic!! A very pleasant person pick up the phone and sent Marco to fix our garage door. He was efficient, knew exactly what he was doing, and very polite. An extremely positive experience. I highly recommend this business.
Always great service him would like him here all the time he is. Very professional.
Weve used United for years- the techs are knowledgeable, the service reliable, the response quick and the prices fair. Highly recommend.
Technician showed up as scheduled. He was very qualified and changed 4 pulleys on our garage door. Will certainly use United again.
Marco was great! He was professional and knowledgeable. Diagnosed and solved the problem quickly!!
Mark was excellent, quick, efficient and detailed thank you Mark. Great Job!
I would recommend United Overhead Door to anyone needing overhead door service for both private or commercial. The service, staff and accountability is excellent.
Timely and efficient service. Great job!
I recently used United to repair my garage door opener and I just wanted to say that the service was great. I needed a new motor and the technician installed it quickly and even corrected the loud noise that I had when ever opening the door. Highly recommend their services. Quick, reliable and professional. Thank You
Responsive, reliable service for my garage door.
The gentleman (I apologize for forgetting his name) arrived promptly, listened to my concerns carefully, and was thorough in his evaluation and repair. He was also friendly and courteous. In addition, the person who scheduled my appointment was also courteous and professional. If you are looking for a new garage door or need a repair, I recommend this company.
Showed up within a couple hours of a service call and fixed the issue. Impressive service. Thanks
Easy to set up appointment. Technician was on-time, pleasant and efficient.
Above and beyond. Works as good as new.
United Door responded promptly when I called and sent a great mechanic that resolved our garage door problem quickly and at a reasonable price.
Great service-as usualThe technician,John -was terrific-very professional.Thank you United
Very professional. My garage door jumped track and two top panels severely bent Martin’s son came and was able to repair door until new door comes in. He was quick and courteous. I recommend them to all my friends
Quick service, professional, called to let me know in the way. Resolved my problem. Great experience.
We have used United Overhead Door for over 15 years and they are great. They are very responsive and fix what they come out to do. Over the years, we have had them replace our garage door, replace the garage door motor and recently replace the rubber door seal. Yes I would recommend them for all of your garage door needs.
Had a great experience with Marco and the rest of the crew at United Overhead Door. For our initial visit, Marco arrived promptly and prepared. We discussed the various options, but because I wanted to think it over, Marco happily left me with materials and let me decide in my own time...no pressure. In the final selection process, Marco patiently answered my questions and provided me with multiple renderings until I got what I wanted. The installation crew was great too. They also arrived on time and then worked quickly and efficiently. They got the new door, opener, track and keypads, up in no time. They did a great job cleaning up too. Finally, Marco checked in later to ensure I was satisfied. Overall, great experience and I highly recommend.
Victor and our salesperson Marco installed. Our beautiful double garage door. We are very pleased with the job and quality of the doors and installation . We would definitely use them again to purchase a garage door opener.
Prompt responsible service
We decided to change our old garage door and were very pleased withUnited Door. Marco stopped by to give us an estimate and left a brochureof door styles and colors. When I wasnt sure if the brochure shows the true color, he was nice enough to stop by again with a sample. We immediately set up an appointment to get it done with a 2-3 week window for delivery.The were right on and delivered and installed the door at the time promised.What an absolute please to do business with a company that offers a good product and reliable skilled technicians to install.Thanks Marco for making it so easy .
We had an accident - Gion sent over Julio the next day to check it out. He came back to do the immediate repair the following day and is scheduled to come back next week for the final repair. Really responsive during a very stressful time. Thank you - great service.
Victor was fantastic. He came at the promised time & accurately assessed the situation. Returned promptly & fixed it at a reasonable price.
Marco was responsive and knowledgeable. I highly recommend United Door.
United Overhead Door Corp responded quickly to a repair call and recommended new doors which were ordered the same day. We are happy with their workmanship and their efficiency. The doors are very nice looking and they have made minor repairs within a couple of days. Their service is excellent and I recommend them.
Professional and pleasant service. Thank you Marco for providing prompt and excellent customer service.
United Door responded quickly to a commercial location for a repair.
What a very pleasant experience it was dealing with Marco, who worked tirelessly in the heat to fix my garage door which had a glitch that took several tries to solve. I highly recommend Marco for his professionalism and perseverance to finding a solution to the problem.
Had a door that just wasnt right - didnt seal against the weather, vibrated just short of jamming, wasnt centered etc, etc. Couldnt find a name that could be trusted. My auto mechanic said he was very satisfied with the people that did his shop door. Called and met Marco .. He responded quickly, was clear in his recommendations and fully explained what he suggested - and delivered 100% on what he proposed. I cant be happier with the quality of the work done. I trusted them and they delivered and deserve my highest rating.Try them you will like them
I called for an estimate and a woman named Pam gave me some information. I said I had to call back to talk to my family about it first. I called back a day or so later and she wasnt available, so I left a message. After a day or two she hadnt called back, so I called again and left another message. Still no return call. I went to their office and spoke to her in person. She gave me the card of the salesman Marco and said he would call me. He never did. I found somebody else who did the job promptly and efficiently. As somebody else wrote, it seems like they dont care whether they get your business or not. Dont waste your time with this company.
Called for service and the tech/ mechanic Marco came next day.Marco was very knowledgeable and friendly. He worked very neatly. He changed my springs and pulleys. The price was great. It is always nice to see someone who enjoys and knows his job. Clearly the company understands customer service. I will use them again as well as recommend them to my friends and family.
On time! Great work! Thank you.
Marco did a wonderful job! He is very kind and was on time. He educated me a lot on how my garage doors operate, and it was a plus that he was easy on the eyes. Highly recommend!-Jenifer
Very good experience and the garage doors along with the system installed was great and much better than what we had previously. I was in contact with Marco throughout the process and he exceeded my expectations and was very prompt with everything. I will definitely recommend this company
Solved the problem quickly. Very pleasant.
Thank you so much for the speedy response to our needs -it is greatly appreciated !!!!!
Excellent! First, my door was hit. United Overhead Doors sent a serviceman to quickly repair door temporarily for our safety and security. The serviceman was professional in placing my damaged door and checking to make sure it was secure and safe from any harm to us during our waiting period for a new door. From start of calling in for a repair, Maria (then dispatcher) on a Saturday had called back from an emergency call I had left. She informed me when I could expect the serviceman and answered all of my many questions. The serviceman repaired and cleaned up afterwards.Today, we had the installation. Beautiful job. Professionally done.From the start of the estimate my many questions regarding how this would all pan out, were answered. And as I was clearly made aware of the time frame, what to expect, and the great communication, all went as planned.I want to thank the staff, Lou, Tommy, Maria, Mark, Dick and finally Victory for the peace of mind you have all provided my family with.
STAY AWAY. The customer service is terrible. Its like they dont want your business!I originally made an appointment with a sales rep for a Saturday morning. I went all the way up to Yonkers and sat and waited for 15 minutes before being told by the woman at the front desk that the sales rep was out meeting with a client on Long Island and would not be in until the afternoon. So I left. About 30 minutes after my appointment was scheduled to begin, I received a call from the sales rep asking where I was. When I explained what happened, he said he did not have an appointment on Long Island and rudely accused me of being wrong, when in fact the woman at the front desk had screwed up.I really needed a garage door so a couple of weeks later, I called and asked if a sales rep could contact me to give me a quote. I gave the woman who answered all of my information, including the town my home is in. She said someone would call me back. I never received a call back so I called to follow up again. The woman who answered asked what town my home is in and when I told her, she rudely said we dont take clients that far out on Long Island and tried to hang up. I said I think you are thinking of a different town because Im just outside of Queens, and anyway Ive already spoken to a sales rep and someone else and they both knew my town and didnt say it was an issue. She rudely said she didnt make the rules and tried to hang up. When I mentioned the sales reps name, she back tracked and rudely said call his cell phone -- even though I started the call asking if someone could help me because I cant seem to reach anyone. She was literally the rudest person I have ever dealt with in my life.Its very strange. Its like they dont want your business even though I really need a garage door and have jumped through hoops to try to use them. I also think the woman who screwed up my initial appointment was the person I spoke to on the phone. So United Door, if you are reading this, shes really hurting your business...
Have had a United Overhead Door since 1982 and think the company, the service, and the advice is excellent. As was the technician. WELL DONE!Susan R. Sacks
Called them late afternoon on a Friday afternoon and was told that they couldnt get anyone to come fox my broken office garage door until Monday. That weekend service had a surcharge. Whats the point of contacting a gate service company if they cant service/fix your broken garage door when you need it most?
Marco was very professional, helpful and informative.
Had a great experience with these guys. call them to install a new roller. very happy.
Excellent. Prompt. Perfect.
Very nice to work with and very affordable
I needed my garage door to be quickly fixed. So I did a quick search and got what I wanted just right in my neighborhood – United Doors. They got back to me quick, was able to come in less than an hour. They installed new spring and shiny cables to my ancient garage door and also checked the door completely. Thank you so much.
Responsive, reliable and professional company.
Marco did a fantastic job replacing our garage door!! Thank you for the excellent service !!
Excellent service and very professional.
We had a broken garage door and need to get it repaired. We checked out a few companies for garage door repair service and ultimately decided to go with United Doors who was the only one willing to give a free estimate. Their technician came right on time. He checked everything out and essentially told us that there were few adjustments that needed to be done. They also charged very less money. Awesome service, would definitely recommend!
I called United Door to fix my garage door opener. This job was carried out with superb efficiency and professionalism. I would just like to take this opportunity of thanking your staff for doing a wonderful job and would recommend your company to family and friends.
Great company with great service
Wonderful service!
Prompt and courteous service. Thanks, Marco!
Very knowledgeable