Hand down one of the best run hardware stores I have been in in a long time. Staff is always friendly and ask if they can help me find what Im looking for and point me in the right direction if not they will take me to what is it I need. I come from a little small town in Colorado where everyone knows everyone and thats the friendly atmosphere you get here.
I was new in town and needed a few items for a quick home improvement project. The staff was helpful and friendly and they had exactly what I needed.
We are new to Yucaipa and our first time to the store. Didnt realize they carry so many things to choose from. We found all but one item and will definitely return. Very friendly and helpful staff. Clean and well organized store.
First time in! The staff was helpful and polite although I was only in there for a floor fan I thought the store was well kept and organized. I will most definitely be back in there, if not to buy just to look around more.
I went in with a question on my Rewards card. They were able to call the corporate office an get it resolved. I also purchased paint while there and the staff was very helpful. The customer service was exceptional.
Had what I needed. Fast check out, prices are a bit higher, but not too bad. For the sake of convince, its just fine. Ill be returning!
The service is good I like the store my complaint No Bathrooms I have even heard others grumble about this at least have porta potties you have made other improvements why not bathrooms.
Received incredible help for a project I was barely capable of carrying out. Anni was extremely patient and I ended up with a whole new and much simpler plan, and the materials to accomplish it. Great experience!
Very friendly, very helpful, and if they dont know the answer they will find someone who does.
UPDATE 9-8-20 Stopped in at Crown Ace Hardware in Yucaipa,California and it is a covid safe great place to get most items youll need around your home,yard,office and farm.The people who work there are courteous and helpful.Another great experience at Crown Ace Hardwarein Yucaipa!Lots of free parking and Crown Ace Hardware,located in the scenic city of Yucaipa,California has everything you need for a quick home fix or a major update for home,office or location.They have very helpful people that can answer all your hardware related questions.They also have a great selection of lumber, power tools,paints,auto needs,outdoor and patio lifestyle chairs,tables,cushions,and lots more!Family,senior adult and kid friendly-be sure you grab an ice cream from their self serve reach in freezer or a cup of free coffee by the customer service desk.Loads of free parking and near Yucaipa Blvd.Friendly,local hardware store-usually had everything I need!...#crownacehardware #yucaipa #aceistheplace #acehardware #makita #craftsman #nutsandbolts #blackanddecker #dewalt #tools #paint #plumbing
They carry AC capacitors unlike your big box home improvement stores!
Always have what Im looking for
Great hardware place, you can find almost everything in here. 😁
Always a pleasure when I come here. Never have any problems getting what I need and always greeted by Kelvin.
I went in for a pipe wrench and within one minute of being in the store I was brought straight to the case where they were stored. I appreciated not having to wander around unnecessarily.
Great place for all home improvement needs. Employees are very helpful and some recognize me every time I come in.
Awesome place to get your paint....service was excellent
Nice folk, nice store. They had the Stihl kombi blower I needed.
Justine is my go to girl for my projects! She always helps me to get my project done perfectly!
Long story. Young guy at register had the wrong attitude toward customer service and an issue I had trying to purchase a simple item. Fortunately the manager resolved. Kuddos for this, but they need to instruct their personnel with proper etiquette toward working with customer.
Ace ALWAYS HAS EXACTLY WHAT I NEED...💪✋👏👌
Great hardware store with fantastic associates.
Great place. Good selection. The only minus is its a 7 pound store in a 5 pound box.
Awesome customer service extremely helpful. I like the fact that they have a large variety of things they are the store by me in Highland is so small they dont have a large variety
Love this place! Like they used to say in the old days, if they dont have it, you dont need it! So much better than the other hardware store in town where they dont wear masks, and dont care about customers.
Excellent selection of small hardware and assorted things like fuses. Very friendly and helpful employees that are easy to find and plentiful.
Very helpful and knowledgeable employees felt welcome defensively way better than a big box store.
My. Favorite store. Frieenddly clerks and always helpful.
You guys where very helpful to me. I really appreciate that alot!!!
Great store with the best customer service. Barb was my sales associate and she was so friendly and helpful when I came in for a key fob battery.
Best place to grab what you need for your hardware and home improvements
Kyle and kyler have always provide my family and I with the best customer service and help.
I had drove to another hardware but could not find parts I needed. Returned home, made sure I had the worn parts reattached to the screen door and brought it to Crown Ace. No problem or wait finding somebody to help me. Got the right parts installed. Ah perfecto! Its wonderful having the screen door back in place!
Great employees very helpful
Fast, friendly, helpful on the floor and at check out.Mini-homeDepot :-)
I needed an unusual tool (a Basin Wrench). I couldnt find it and had to ask. Without batting an eye the clerk knew exactly the row and where in the row that it was located. Plus they had two to choose from. This place has everything.
Took care of me real well. Offered me a mask which I was thankful for. The cashier was sweet and patient. And the associates were helpful!!
Ace Hardware-Yucaipa is my go to. Everytime Im there I am greeted, and asked if I might need help. Yes, I always need some help! The employees are outstanding in customer service and always take me to the appropriate isle while asking questions that might help me with my projects.Location: PerfectCustomer Service: ExcellentSelection: Check it out!(Many, many new items.)Prices: Good. I like to shop local, drive 4-5 blocks, and get all the additional Customer Service!(Big warehouse? Much longer drive time? Without an employee in sight?- No thank you!)Thanks ACE HARDWARE 😁
Well stocked with local needs. I think there might be more employees than customers. Personal service
Nice store. Well stocked and great service.
They are always friendly and when you have a question or questions you can always find someone to help. It beats going to home depot
Pleasantly well staffed for a mom n pop place! Everyone races up to you to help you out, which is great. And they have like 75% of anything Id need, so it saves me from a lot of trips down to HD/Lowes.
Helpful, knowledgeable staff. Due to COVID shelves are less full than usual.
Young man was very helpful and friendly as soon as I came to the counter he asked if I needed help
So friendly and helpful staff guided me to what I needed, re-modeling box quick checkout
Very helpful !From paint to gravel, electric to filters, they are my local go to Yucaipa hardware and more store. 18 years and counting, thank you Ace.Heather Robertson.
Its my go to hardware store in Yucaipa. If you need help, its hit or miss whether you get knowledgeable assistance.
Great local hardware store. Good number of knowledgeable people and friendly staff overall. If I have a plumbing issue I know Catherine can sort it out. As a home owner this store has come through many times with their knowledgeable staff and good selection. 99% of the time a trip here for advice and supplies and Im good to go.
Needed to get some traps and come to find out after I mentioned that I work in the Health Care field I was offered a first responder discount which was nice of them. I will be a repeat customer to give my business after hearing this, but still shopped even before today.
Need a new location, too busy and causes traffic issues on 5th. Other then that great place and people.
Great selection of everything 😊
Great place to shop. Friendly and knowledgeable help.
Excelent customer service
Theyre not very customer-friendly the only one thats friendly is the guy who helped us fight a water hose and end up cutting our key because the guy behind the counter was very rude and didnt even try to take care of us. And the cashier was very nice
Great.. always great service.. everything always stocked and available..support local business
A great hardware store. They pretty much have whatever you need and prices are comprable to big box stores. Staff is a little hit-or-miss, with the younger kids they hire not being fully knowledgeable in every Department. But they are very helpful and will find out the answer if you need it.
Had what I needed in stock great place very helpful.
This is the best ace hardware I have ever been too in my life. They have everything. The fastener dept. Is amazing. The customer service is great.
Very helpful employees. Great prices too.
Nice hardware store. Helpful employees. If u cant figure out how to repair that hole in the wall you made because you busted a pipe by accident they will show you how.
Always a great experience. Plenty of help and always a good attitude. They actually like working there. TY Ace for sharing your good vibes.
Sometimes a little overpriced, but their coupons in the mail make up for it. Nice location, very clean and organized, great paint dept. Good yard, and yard selection.
Store is one of the last of its kind! Love that we have Ace to go to! If you just need a couple of nuts or bolts of most any type and size, Ace is the place!
They have a good selection considering there smaller size.
The thing about Ace hardware is they are so quaint, but resourceful. They seem to have everything the big box stores have, and more, but you dont have to meander for two and a half miles for objectives. Small town stores are absolutely necessary still. You get to know the employees, and the store. To get any hardware or building supplies youd have to hit the freeway for at least 20 minutes from yucaipa to go to Lowes or home depot . The convenience of this Ace is priceless!
Great selection and friendly staff. The store is clean and well stocked we always enjoy our trips to this store.
Gentleman helped me with paint. Was very helpful. My handy man said to let him know it was great paint. Room looks nice.
Quick return service. Everybody friendly.No parking.
The visit today was a really nice. one young lady help me find what I was looking for and gave more options to found the solution to the problem awesome thanks.
This is a small mom and pop hardware store. The selection is limited but if you are going in for paint then youre in the right place! They really know paint, especially interior. They are also great with duplicating keys. The service is always great!
One female employee was snarky and another female employee rather was crabby. The price for rocks was great and the two gentleman in the yard were friendly.
Great customer and 1 on 1 customer service. I had paint made to match my kitchen. A universal plumbing ring and bbq wood chips. The store has something for everyone, great sales and a reward program
Very helpful staff. It would be nice if they had more boxes of hardware in stock instead of having to pick through the little drawers to hopefully find enough of what you need.
Nice to help out a smaller chain!!
My ACE Hardware store has friendly staff and a fairly good selection of wares. The problem I always seem to run into is if I need 3 of something, they have one on the shelf and none in stock, noted this lately in electrical switches, boxes and bulbs. Always short of what Im needing. Also their bins for sprinkler heads are empty or nearly empty. There may be one or two, maybe three sprinkler heads in a bin which really limits the selection. I often end up going to Home Depot which is quite a bit further from my house than ACE is.
Super helpful staff. Good prices. So much easier to get in and out of compared to the larger hardware stores.
The selection of nuts, bolts, and other made me happy for some reason, go check it out for yourself I guarantee you will love it.
This is an excellent store to find hard to find things. The only reason I gave it four stars its because the cashiers are very slow!
Kelvin was so nice & helpful, he helped me figure out how much rock I needed & loaded it all for me. Great customer service. Thanks Kelvin!
Friendly advice. Busy place for home owners and handymen alike. Prices are competitive and returning customers get a discount.
I have never had a bad experience here. Always enough staff to help out with questions. Obviously not as much selection as one of the bigger stores, but they have surprisingly had almost everything I have been looking for.
If i could give this store 100 points, i would! They are always helpful and generous with their time and knowledge. AND THEY ALWAYS HAVE WHAT I NEED so i dont need to drive all the way to Home Depot. Thank you Crown Ace Hardware Yucaipa for being our local helpful place!
Great neighborhood hardware store and more.
Ace hardware is the best spot for all those oddball random items you might need.. love this store over home depot and lowes.
My Ace Hardware store is small but has a large lumber yard in back. Both the women and men who work there are kind and knowledgeable. I love my store.
Ill rate it 5 stars only due to the fact that its the most superior place in town for hardware, lumber and your everyday home improvement projects. The prices are competitively priced and theres always a full staff on deck to answer your questions. One of their sales representatives Kailee, was one of the most knowledgeable & friendly people Ive ever met at a home supply store.
What can I say. Its Ur neighborhood hardware store. Always nice to have one in your neighborhood.
Great place for building supplies, probably one of the few good reliable hardware stores in the area. Definitely worth your time and money
I love that this place is here in Yucaipa. The staff is always very helpful and they usually always have what I need in stock.
I love this place. Great service and a military discount! Easy in and out super friendly people.
I really enjoy shopping there. Staff very friendly and very helpful. They bend over backwards to help.
Very helpful customer service. Friendly patrons. Always a great experience.
For the quick fix and the price of gas its cheaper than a trip to home Depot
Excellent service and they are always ready to help. They are convenient and they have certain things that the big stores cant and dont have.
Always helpful, kind, courteous..the quality in customer service you receive here is almost extinct in retail.
John and Paul were so helpful and paitent with me thank you so much for all your help
This place is always kind of… odd to me. Pros are that they oftentimes hire hot little gals to work the register, the nuts and bolts section is to DIE FOR, its ina nice location and they have some great stuff. The cons are that ALL the tools, even ridiculously cheap ones, are locked up and you have to ask for help to get them. Annoying. Another con is that the lumber, at least in my experience, is all bashed up and crooked lol. I have called Ace the walmart of hardware stores for years. There are things there, but lots of it just doesnt cut grade for what a real job asks for. I normally go to Best up the street because they seem to be more geared toward the actual guy who needs a hardware store in town, not the housewife looking for a cute pink screwdriver. Still, its got a lot of good things and isnt bad, its just not great, IMO.
They close their doors way before closing time!! This is the second time
Just the right size store to find what you need. Staff is always helpful and friendlu and willing to go the extra mile to make sure you have what you really need. This is the go to place
Alway go for plumbing need 9.9 times out of 10 have wat i need