I recommend this company because they have integrity and they are very resourceful and knowledgeable about their customers needs and saved us a lot money. My car was repaired and detailed. We had an excellent experience!
Caiber Collision is the best place to take your vehicle for body work. Our suv was caught in a windstorm and was badly battered by a heavy catering tent and the Caliber Collision team restored it to brand new!
Great communication, great customer service, great work. They even cleaned my car inside!!! Would highly recommend them to everyone
After our car accident we took our vehicle to Caliber for extensive repairs. They kept us updated on the repair status with regular text messages. The vehicle was ready when they said it would be. They were very courteous and a pleasure to do business with. Highly recommend!
Pleasant Staff, and very helpful. I was taken to go pick up my rental and I love how they keep in contact with you during the entire process of your vehicle being in repair.
Brought my wrecked car in, they helped set me up with a rental and were very good in communicating the status of the repairs. When I got the vehicle back, the repairs appear to be better than new.
Took my car there for repairs. Used to be called Abra. Same folks, same great service. Very accommodating. It was an insurance job so I cant really comment on their pricing but the work was first rate and their customer service is just as good. I highly recommend Caliber Collision. I believe youll be completely satisfied. Im very happy with it all.
We searched for a high quality and professional facility that can provide excellent repair work on our vehicles (car and truck). Thank goodness we discovered “Caliber Collision” in the Chicago Region, located in Zion, IL with Mr. Jerry Shaide, as General Manager and Jessica Shaide as Office Administrator. Jerry and Caliber Collision are outstanding and truly a fixture in the field of restoring vehicles to a beautiful and serviceable condition. Their work comes with lifetime warranty and more importantly peace of mind knowing our family is safe. Our choice is no mystery because Jerry and his staff of professionals are not only willing and able to answer all of our questions and concerns but they provided our serviced vehicle back to us in a timely manner and we were back on the road. If you ever struggled with a decision as to where to have your vehicle repaired; you want a trustworthy company and at a reasonable cost - then I recommend Caliber Collision in Zion, IL. Thank you Jerry and your team for all you do!
I cannot express how amazing Caliber is... You can’t even tell I was ever rear-ended! The work that was done is amazing! Also, they have the best staff I’ve ever dealt with regarding any car “business” whatsoever! (I’ve been to a Carmax, and many Toyotas over the years and NONE of them even come close to the service and professionalism as Caliber.) They are amazing! They even had my car finished earlier than expected!... I can’t stress how amazing they are!
They have excellent communication skills, telling you exactly what needed to be done to repair the car and when it would be done. When the car was finished it looked as good as new, workmanship was excellent.
The receptionist and Jerry are friendly and hardworking people and again A BIG THANK YOU for the men who serviced my van.... WELL DONE!
Very professional team members and great job, have done on the estimated time, very happy with the results.Thanks Caliber Collision.
Could not tell where my car was hit
Husband and I chose this body shop from the list our insurance company gave us after a rear end collision repair was needed on our Trailblazer. Absolutely the best experience! The prices were reasonable for the repair, the workmanship proved to be superb, and the professionalism demonstrated by the owner, Jerry and his service advisor, Jessica was top notch. Our car came back looking brand new; the whole car looks brand new inside and out! Thank you to the entire staff at Abra Auto Body in Zion for a job well done :)
We were sent there through insurance. We thought they would be good because of there high ratings, but we just received the car and it has scratches around the fender and a a dent/scratch under the tail light. Both the scratches and the dent were not there before. To make matters worse, when we picked up the car no one went to show us what had been done to the car, we just felt like they didn’t care.*Update-They reached out to us and wanted to fix everything that we had a problem. They were able to deliver great customer service the second time around and I do appreciate that they seeked out the problem and corrected it
Took my 2020 subaru this body shop made my car look brand new as if i got it from the dealership!! Honestly made me so happy because the work the shop did was professional and the quality was excellent!!
Friendly. Did good work on my bumper. Fast.
Over time, I have had repair service done here four times. I wont go anywhere else. Very helpful people. They took care of negotiations with the insurance company (it was much needed) and went above and beyond with the work. More than expected. I have referred other people to this shop and they have been satisfied, as well.
Top quality family-owned business. Very personable. Excellent service and workmanship. Highly recommend!
Abra wanted quoted me me about 3 times as much for my broken rear window as any other used glass replacement in town.They also recommended id auto in Gurnee for an electrical issue. Id auto was great, for 30 minutes of my time. They only charged me $20. It was a minor electrical issue.My electrical is was a fuse. I had checked my fuses but I still missed what exactly was wrong. Id auto was very busy, but because it was raining and my power windows and wipers didnt work. Id auto bumped me up the list and got me out on the road.
They were helpful and very nice did a great job with my car .thumb up.
I recently had my car in to Abra in Zion, probably on the verge of being totaled, and they did fantastic work to make it look truly like-new. Jessica at the front desk and Jerry in the shop were friendly, helpful, and reliably communicated updates. Thank you!
Very good work. And nice place and employees
Excellent service. Very friendly staff, who were happily willing to answer all of my questions.
First class communication and customer service. Jerry and Jessica rock!!
I recommend this place since they give an excellent service and had a friendly costumer service.
They did an amazing job on our car❤️
Abra ...I will forever be grateful..Someone hit my car and drove off and my door would not open, so I looked online and ABRA in Zion popped up and I sent a email and got a call first thing the next morning, so I went there praying it did not cost a lot ..and it didnt the lady at the desk was so nice and warm and so helpful to me and if I could give a rating of a million stars ✨ I would....Thank you ABRA in Zion, Illinois
The service is wonderful they fix f250 second time a car hallways costumer is first thank you Nayelly. Technicians
Xxx
John is great