Great place! Marcos a great employee very humble and helpful. Only down side is that homeless people like to hang out by the door at nights. So it gets a little creepy at nights, but other than that its a good place.
My family has had a great experience with Extra Space. Ive used storage for years and they make it easy to get get started with them. Went on line to get the unit needed which was easy and if needed the staff will guide you to your unit. The staff are really nice and keep the place clean. I plan on using the place for awhile and highly recommend them.
Sue was very professional and helpful. She explained everything wonderfully. Took it he time to make sure I understood the rental agreements. I would definitely recommend someone to extra storage space for rentals
Marco the manager was very responsive, respectful and promptly helped with securing my complicated storage needs. I would hire him In a heart beat if I needed a storage manager. Extra space is lucky to have an employee who looks after the business as his own !
Great staff, very friendly and helpful. Susan is extremely nice. Very clean facility. Easy in and out loading.
Maria is the best. The facilities were always clean and the staff was very helpful and friendly and Maria in Las Vegas on Gibson was so awesome for setting me up at my new storage location in Illinois. Thank you for Maria 🤗 and Marco at my new storage is awesome as well. Very friendly and Always says that if I need any help moving the heavy stuff just to let him know thank you Marco 🤗
Signing up has always been quick and easy and signing the forms was fast even on my phone. The service has always been excellent when I get there. All of the staff have been AMAZING in their approach to customer service which is fantastic... ZERO complaints
Moving is a very stressful time for most people. I was so happy I found the storage place. Marcos is an excellent manager. He made the process very smooth for me. The building is secure and climate control so that takes a lot of worry off my mind. I would recommend this facility. Prices for rentals are excellent also!
Staff is very helpful & kind! Not expensive at all!! Come here to storage your stuff!! .
Marco is so accommodating and thoughtful, he made the experience so fast and easy. He went out of his way to give me his complete attention. It is rare to find someone who seems to actually enjoy their job and it is nice to not feel like you are a bother! The establishment is extremely well kept, has a car port so you can unload your stuff inside, and the locks provided are extremely safe. I’m really happy with my choice to use their services and would definitely recommend to others!
Watch the prices. Didnt take long for my rates to go to unreasonable. 4 months later and Im paying almost double
Sue is a true professional very good customer service. Very knowledgeable on spacing and storage. Very pleasant great experience.
The most wonderful time quick and easy. it was also super clean, I loved my experience thanks
Marco Zavala provided outstanding Customer service for me and my family. Very easy going employee and super friendly and understanding. I appreciate all his effort with assisting me with such short notice. I would definitely use him again and recommend others to visit as well.
I have to give Extra space Storage and Steven 5 stars because the place was clean and accessible for me to get in and out. Also, Steven showed great customer service, he was patient and very clean on how to work the locks and finding the storage space.
The people there are so friendly and helpful. Very convenient. Safe and clean! Moving out today. Thank you all!
The space is clean and well kept. The onsite staff very friendly, and helpful. You can drive your moving truck or car right into the facility, which makes moving bigger items easier. So far, it has been a pleasant experience.
I had a beautiful time at Extra Space Storage. Susan Hoffman was a ANGEL sent by God. Like she said when I was there there was a God sent reason 4 us 2 meet, bcuz i was on my way 2 Beach Park 2 their New Storage Units. Thank U Susan For your great Help. GOD BLESS You Always. Tammy W.
I am extremely grateful for Extra Space storage in Zion IL. Marco is simply the best! I was on medical leave from work and not receiving income. I communicated with him and he worked with me as much as he could! I got to the point where my belongings should have been auctioned off. I promised him a date to pay and my paycheck wasn’t what I thought it was supposed to be! Marco made sure that he did all that he would to assist until I could make my payment in full or until he would have had his back against the wall. I have very precious items that belong to my children and would have been devastated. I remember back in November when I first gained access to my unit. Marco was very welcoming, gave me a tour so that I had access at every entry way and even offered to help put my belongings in storage if needed. The location is very clean. Quiet and easily accessible. I am forever grateful for the service I have received! Thanks Marco and team at Extra Space Storage!
Marco was very helpful, willing to help and very informative! Anything I needed help with he was right there willing to help he even left me a pretty sticky note! I give him 100 out of 10! And I hope you keep him as an employee! He needs a raise!
Great service both in getting me set up and getting me checked. The procedure to rent the space was straight forward thanks to patience and hard work of the staff. I was able to see the storage unit with the staff to help ensure the best decision for me.
Sue made everything fast and easy great experience.
Sue was very kind and helpful. She showed me the entrance point that is closest to access my unit and how to use the key. She also showed me which key pads were for each door and assisted me in confirming that my key pad code was up and running. The facility was clean and quiet as well. This is my first time renting a storage unit and it was a great experience.
Marco was very helpful in getting my storage unit. I called about 10 minutes before closing time and he was still very friendly and fast with getting my unit! I would definitely recommend!
Marco was very nice and communicated very well and he’s just a wonderful person greatful and kind and generous. Showed me around kindly and generous. It worked out wonderfully . He’s an amazing person .
Susan is a wonderful worker she help me out in the storage
This is a massive facility that used to be a K-Mart. This five-star review starts with the front desk manager, who I think it named Marco. He was super friendly and helpful throughout the whole process, from origination to customer service at the sight. When we first brought our stuff to the unit, he actually recognized our voice and ushered us right in!
Marco at the Zion location gave us excellent customer service. Everything was handled accordingly and the facility is very clean. Highly recommended!
Called this place the day of my move. I talked to Marco at the office. He helped me find the unit size i needed and had all the paperwork ready for me to sign all before he was set to leave for home that night. The staff in office and over the phone are excellent and really know their jobs. If I could give more than 5 stars I would. I will be using them again in the future and I would definitely refer them to friends and family
Very nice service! Worked with us and we found everything we needed! Will update once we start moving things in ❤️ SHOUT OUT TO MARCO !!
I am more than pleased to have the opportunity to recommend Marco, the manager for Extra Space Storage. He always does an outstanding job and I am impressed by his professionalism and admirable personal qualities and his people skills! Marco always smile and he is always read to help you! He is the Best! Thanks Marco!
Marco the store manager is very friendly and extremely helpful. He assisted me in finding a unit that would fit my needs. The whole process was very quick and easy. Great Job!
I rented my storage unit via online. Marco texted me about 20 minutes after & was super helpful! I came about 2 hours later and he showed me right where my unit was! Super clean facility, great price for my unit. Super happy with how easy the process was.
Marco my main man he gets the job done quick and make u feel secure and safe with leaving your personals there. He was made with energy and love lol.
Everything I can imagine lots of space
Whether you live near or far, Zion Extra Storage Space is phenomenally is the best!! Meet Marco and you will not be sorry! BTW, Im on my way to rent a 3rd extra space!
Great customer service!! Marco explained everything and helped me find the best option to fit my needs. I definitely recommend.
Marco the store manager is amazing! Made my experience easy and was very pleasant. Storage units are clean and affordable!
Marco A Zavala Orlannzzini is a very nice Helpful person. Help me with all my storage needs He will be miss at this facility.
Marco Zavala was very helpful, and polite with helping me find the right storage space that I needed.
I found this company last minute and the monthly cost was affordable. The team over the phone and in the office were great to work with and answered all my questions. This storage facility (Zion, IL) is clean and safe. I recommend this location for your storage needs!
The facility manager Marco handled everything professionally answered every question to my every need he was in contact with me several times to make sure I knew what I had needed and wanted and the day that I went there for the first time the woman behind a just finished up the paperwork gave me my keys showed me the lockers and was very professional herself this drive of inside facility part is something I have never seen before and it is very very nice it keeps your car warm you unload warm and stay warm yourself I would recommend this facility to anyone and everyone thank you very much
Clean, accessible, indoors, temperature controlled, various sized units, everything you would expect of a quality storage facility. Surprising the Extra Space Storage in Zion is much more and here is why, Marco Zavala! Not that I would have remembered any of the names of the different employees who assisted me when I rented my storage units back in 2020. Why would I, the process is pretty much hands free, you reserve online, make one office visit which is 10 minutes to get sign for the units and get the locks and PIN for the doors, payments can be set up on auto pay and check out is a simple call. However despite how streamlined a process there is always something that comes up. Without boring you with the details I will offer this insight. The level of professionalism, communication and genuine care of customers is why Marco Zavala is mentioned in this post. To remember a customers name, provides unwavering support and attention are characteristics that you dont come across very often in this business nor many others. Sure its just a storage facility but worth mentioning these are your belongings which you are entrusting others to look over, whether its items you dont have room for at home, the possessions of family member who away, a deployed military members entire household or memories. You get the idea. In my opinion its worth knowing the person who is looking over your storage units and even better when that person knows you. T
For my unit that I had which is a 15 x 10 the price was phenomenal your personnel I couldnt ask for more courteous and formative very very nice people to deal with and the convenience of your storage I couldnt ask for more when I most needed it you guys were there for me with great price and great story and I will keep on recommending you guys to everyone that I know thank you so much I had a great experience with your storage company
Susan from extra space took good care of me first time here thank you susan
Clean facility and nice staff
Marco Zavala has great communication skills very helpful I recommend This Storage center ! Awesome !!!
Great experience. Marco helped me figure out exactly what I needed. Great guy all around and friendly environment. Would definitely recommend
Excellent in every way. Clean, climate-controlled, well-lit, safe facility with above and beyond friendly, helpful service from the Manager, Marco Zavala and Asst Manager, Sue. Ive been renting two units since they opened to house my eCom inventory. I can back into the main bay right up to my unit door. Thank you!
Clean facility and great customer service 👌 👍
Marco is the best manager Ive talked to in a long time..top notch service..very informative...with the kind of respect that makes you feel at home.
Extra Space Storage Zion IL is the best place in the city, is always clean the manager Marco is very kind and professional, he does not wait for you to have any a questions he comes to you to ask if you need help, since Marco is in charge of this place there is a lot more harmony in the building.They have a loading zone that works perfect for winterMarco Escobar
Professional service. Best I have ever dealt with when renting storage unit. Beat customer service you can ask you. Was more then willing to do this survey no question. Still in store now writing this. Good guy. #MarcoZavala store number 7240
Employee Marco was a lot of help and is a dedicated worker made my visit very easy.
I was very pleased with the customer service very welcoming and even offer to help with the boxes everything was explained in details to us and Marco Zavala which is the store manager is the person who helped us we highly recommend this place reasonable prices and veery clean and new and if you can ask for this guy you will be glad you did. Thank you very much we will definitely recommend you to our family and friends!
Sue was Beyond helpful and very personable! I was completely stressed out before walking through the doors, but she made me feel completely at ease. Explained everything well and answered all of my questions. Never once did she make me feel rushed . I would highly recommend extra space storage facilities but especially Sue.
We usually rent a storage space every year so we have experience with different storage companies. This extra space Storage in Zion is the BEST. It is clean. It is safe. And the staff especially the manager Marco is extremely helpful.
Susan Is the best!
Good clean place and the lady was nice ..
Very quick and easy experience. Candace was extremely helpful and incredibly friendly and nice. Would definitely recommend this place. And you get your first month free! (Not sure if this is exclusive to only this month but still a great offer nonetheless! ☺️)
Very nice staff and the place is clean over all i say Excellent service
Very nice guy everything was quick and easy
Incredibly helpful and friendly. I used their facility for over a year. They kept my belongings safe and took excellent care of me.
Great place to store my things. Always clean and service there is awesome. Definitely recommending family and friends.
Marco was outstanding and a pleasure to work with. He took his time and thoroughly helped me through my situation to the end. Gracias🙌🏾
This is a safe and good place to store my stuff, I like it, the facility has a nice and big indoor loading bay, always shine and clean, Marco the store manager is very professional and proactive person, ready to help when need it. Strongly recommend tis place to friends, family and any one who need a storage space.
Great service and friendly staff
At the last minute I needed storage for half my belongings and Extra Space Storage was there for me. The employee that aided me with my rental was Candace and she was superbly friendly, helpful, capable and professional. Being military I move a lot and have frequented many competitor storage companies, but Extra Space provided the best customer service, facilities and best price I have ever dealt with. Great job Extra Space and Thanks Candace for your assistance.Jim Riley
Awesome staff, great vibes, recommend this location.
Marco is a professional and communicates very well. I’d definitely recommend Extra Space storage in Zion IL.
I had a great experience at this storage location. It is very clean and well protected for your belongings. Sue is who helped me out and she was wonderful to deal with. Im happy that I choice this place.
Really nice person Mr. Marcos. Help me to get exactly what I need and real quick.
Marco is THE BEST in the place, helped me with everything and made sure I was taken care of. Can’t recommend this place enough.
Marco was very polite and help me arrange my recurrent payments.
I had a great experience today. I’m so glad Candice was there to help us with our storage process. She was extremely friendly, knowledgeable and she knew her stuff. She is a wonderful asset to have, keep up the great work Candice.
Extra Space is a clean and secure facility. The staff was professional and acommentated my needs with a smile.I appreciated the service and recommend... if you are looking for storage. Check them out...you will not be disappointed.
This storage facility is clean, well lit, safe, secure, and easy to access for tenants. We had to store everything we own while we were in the process of relocating from Maryland to Zion IL. Extra Space Storage made our relocation as smooth and easy as possible. They made a VERY stressful move so much easier. If we ever need storage space again, this company will be my first call!
Me and my gf were moving into a place, problems occurred and it was closing time, stuff was in uhaul and Marco stayed later so that we could get a storage locker, Marco is a wonderful person and a even better businessman !
Signed a new lease for a storage unit and Marco was very helpful in helping me finish the process! Extra Space Storage is very lucky to have someone like Marco in helping grow this business in this area!!
Highly recommend excellent place very clean excellent location with very accessible units, and best of all excellent customer service.
Marco was very helpful. Eased my fears. I would totally recommend anyone to come to Extra Space Storage and ask for Marco...
Very friendly and very helpful.Her customer service deserves more than 5 stars.
Great and fast service..I reserved a room thinking i had the right size...got there it was way too small...and the employee gave me a room the size up for the same price....
Marco was very helpful, accommodating and professional.
Awesome customer service, clean and nice facility, strongly recommended particularly the Store manager Marco Zavala.
Thank you Marco for your help whenever is needed. Great customer service, great prices, and CLEAN!
Its a perfect place to rent. The service is excellent. I recommend it to anyone
I had a great experience lost my keys they did everything to help me to get the old lock off really great place
Close to somewhere I go regularly very clean positive staff members who are knowledgeable
It is better storage than it had and the people are very nice ..
We were very pleased with our experience here. It was very convenient, very clean and organized. Even in the nastiest weather, the place was cleaned right away. The employees were helpful and polite.
Very clean staff friendly and helpful easy access weather friendly
Wonderful person even gave advise when I need help would definitely recommend!
Great customer service thank you for all you do Mr. Marcos
I have used this facility several times and they are always helpful and very affordable and convenient!
Marco was wonderful ! Very helping and cheerful to help ! Would very recommend friends and family to use this storage !!
Spoke to Sue about storage and she was very helpful I would highly recommend this location.
It was a welcoming relief due to the stress moving can cause. Eric was ready with paperwork, to view my unit and a great tour! He is definitely an asset to the company! This place is immaculately clean! I feel my “stuff” is secure. Thanks for the experience.
Candace extremely helpful and knowledgeable about the entire process. She spoke in such a personable way it really meant a lot to me.
They were very accommodating and made sure we had a quick and covid safe experience. Candice was very professional and helpful! Would highly recommend them!