Our review on Napa auto parts In Waimalu Near cutterford in Aiea. Its a nice store with lots of customer service, And a good assortment of parts.I own Is a 2015 Toyota Tacoma pickup truck and I like to support local business yeah its a local business and Napa is a local business. I do some of my own maintenance and so I get my auto parts from Napa.Hugs Wes n Wanda Anzai ❤Mililani HI. 10/2021

I needed a new battery for my key, and I had no idea how to replace it myself. I forgot to ask for the guys name, but he replaced my battery for me less than 3 minutes! And he walked me outside to make sure it was working too. Such friendly staff. Now I know where to go for all of my questions and car needs. Thank you guys so much

Unreal service becca is very peofessional

All employees are knowledgeable about products. Also theyre very professional and have great customer services.

Ordered online for next day pick up. Got a call the next morning saying my order was ready. Went down to pick up and was in and out in 5 minutes. Very organized in keeping the order separate and easy for the worker to find, not like another parts store I ordered from and could not find my order and waited 15 minutes until they finally found my order. Will definitely order from Napa again.

Looking for specific brake parts on Oahu. Found them here at Aeia Napa store. Patrick was very helpful and friendly. We appreciate he even informed us of a AAA discount.Great job NAPA and Patrick. Thanks

NAPA came through on having all my parts that I needed after noticing other problems on my truck that we where running into. It was a long frustrating day but relying on napa having my parts for my truck saved the day

Always have courteous, helpful personal that provides good service

They were great at this location! Very friendly and helpful in trying to find you what you need even if they werent familiar with that particular item. Also lots of space inside so your child doesnt knock everything over while you shop their everything you need auto parts stock. Pretty easy location to find too.

Awesome stop car parts and the staff alright! Thank you Pat! Have a great day!

Always great service! Becca is the best!

Classic Napa. Easy and helpful.

Friendly, helpful service. MAHALO Pat for helping me find the correct wiper blade for my car and for taking the time to mention a discount with my AAA membership!🤙😊

This is an amazing store with absolutely great people working here.. Steve Yvonne and Ed also Jacob and Jeremy are all awesome please go here for your parts and rate them on your experience because mine was 100% thank you guys for the time to meet you.

Napa is# 1 because the professional level of service

I go here all the time. Great people 🤙

All knowledgeable workers here, very helpful. My go to place for parts!

Great service. Takes their time to make sure I have the right parts. Thats why I always come here for all my automotive needs.

Great place and well trained associates

The people of this particular NAPA Store are very nice and hard working, they always came through for me when I needed an important part for any car I was working on. If you want excellent customer service you must visit NAPA Hekaha St. Thanks from Stacey 😉😊😎

They provided me with fast & friendly service.

Great service, Burt & Jarod were very friendly, courteous, knowledgable, and informative of the product that I was looking for, btw with their services I bought what they suggested Thanks Napa

10% discount if youre a AAA member! They test your battery before they sell you a new one and you get an $18 credit if you turn in your old battery.

Best customer service on the island! If you ever have chance to do business with them then you will see what I mean. Get the parts you need from anyone of the professional sales associates down at NAPA Auto in Aiea.

Good prices,. Salespeople are friendly and knowledgeable. Lots of parking

The guy (I forget his name) was super helpful when I needed windshield wipers. He even ran to get the blades for me instead of having me look for them. 👍

The people at the aiea Napa are very professional at what they do, they really step up their customer satisfaction. They are very friendly, and extremely helpful in all expectations. I would recommend them highly above dealership service.

Service is always great and friendly. Rebecca is da bomb she knows her job an beyond. I would refer others to go there.

Great service! They always have what I need.

Always good service and friendly faces at this napa. Very knowledgeable about cars and different parts. Thier computer system is very good and able to identify specific parts and provide pictures to assure its the correct replacement required for the job.

I work like a block away from this place so the convenience of getting the tools I need when I need then cannot be beat. 9/7 fullpoints

Friendly and fast, got me what I needed on order and I was on my way in five minutes.

Outstanding support from Jared. He went the extra mile to ensure I got what I needed.

If I could give 0 stars I would. I went here with my car with a fractured brake line. Not that hard of a fix, nor did I need a diagnostic because I already knew what was wrong. They were nice enough to not charge me the diagnosis fee, but in the same breath told me my car would be too expensive for them to fix b/c it is a foreign car and the parts would be too expensive to be shipped. As well as tell me my CV axil was broken (even tho I had no symptoms of a broken axel). And said my car was unfit to drive and tried to send me over to the dealer.So, I talked to some local friends and they sent me to a RELIABLE auto shop, whom, without question and respectfully, looked at my car, bought the parts and fixed the break line. As well as assure me my CV axel is perfectly fine. This reliable auto shop charged me under 200$ with great service(as well as a military discount) while this napa place quoted the fix would be at least 1000$ + and showed absolutely no respect to not only my military service but to me being a woman. With that said I will not recommend this auto shop to anyone unless you feel like being ripped off and disrespected.

Pat kept the store open late so I could drive from Kailua to pick up a needed part — excellent service — thanks for going the extra mile!

Awesome service really helpful and fast. Just bought break pads and rotors and they always have what I need in Stock and they really know there stuff

Was great customers service. The employee that help us was helpful.

Great customer service... And a bery knowledgeable staff...

Not sure, hrs were wrong on google maps. Did not go inside!

Friendly service. Becca knows her stuff.

Great service!

Staff are very helpful, store is always clean .

They are all very knowledgeable about Automotive unlike OReillys

Just another parts store, great counter people

Great customer service!

Fast friendly service.

Barry provided great customer service, and knowledge!

The staff is very friendly and helpful.

Could use more customer friendly sales service

Good service & friendly staff.

Friendly and very helpful salespeople.

Staff were friendly and very helpful!

Staff were helpful in finding what I needed.

Awesome customer service.

Always great friendly helpful service

Very very knowledgeable and friendly employees

Great service as always.

Good service, easy parking.

Very friendly, helpful and patient.

Intelligent, well trained, helpful.

Very helpful staff

Good service and friendly

Very friendly staff.

Always a great experience

Informative and helpful

Helpful staff.

Quick service

Kindness

AAA discount