Checked alternator it was good. Battery was bad. Replaced. Very friendly and helpful.

Great people, quick and simple. It helps that I know one of the guys that works here. Very friendly staff here though, and they definitely know their stuff. 🤍 ya Joey

David and Chris have always taken very good care of me and are extremely helpful.

Been going here over 10 years. My favorite place to get my oil changed. Everyone is always so friendly and professional

Competitive prices, helpful staff. Many of the folks in there really know their stuff and will generously share their knowledge.

Super helpful and friendly. Customer service were more than willing to lend a helping hand.

The store in itself was okay, on the other hand the employee that answered the phone and was behind the counter quiet frankly was rude on the phone and acted the same in person. I will never return, but I did get the product I went for and it is just what I wanted. I would suggest if you are clocked out you should not stand behind the counter if you dont want to help a customer.

Helped me out a lot even though I wasnt there for a part. Excellent service

Had a coil pack go bad on way to the beach on May 24th and the staff (older man & woman with pink veteran hat on) there were exceptional!!

The people it was real nice

I work here.

Kaitlyn is the best always willing to help out!!!

A little pricier than their competitors and was very disappointed that their online system is not accessible in the store. I didnt have my receipt with me when I returned an item I purchased online and got the run around trying to get a refund.

Great service. On hand availability has gone down but thats not the employees fault. Corporate seems to think that they dont need any diesel parts in stock. I still continue to give them most of my business.

Terrible service. Employees were extremely rude and unhelpful. I walked in and stood at the counter and was never acknowledged, despite having at least 3 different employees walk past me and only 1 other customer in the store. When I finally was acknowledged, the employee was rude and unhelpful. I am taking my business elsewhere and recommend everyone else do the same, or at least if you want to be treated with respect.

Needed a new battery, and have someone install it. The blonde short young lady, helped me asap. She was super sweet and nice, and we had an awesome convo. She noticed a screw was missing for the battery instalation and put one on for me!! She also pointed out some pieces under the hood that might need replacing in the future, and pointed out missing covers. Best customer service experience Ive ever had.

Convenient location and can easily be seen from the main highway. I went in about 5 PM a few days before Christmas and only 1 man was working. He was very nice, polite, and helpful but there was a long line and he had to go outside to help someone and had to leave the store unattended. I couldnt find what I needed. They need to get additional workers to help out. The store was clean and stocked fairly well.

Was open when I needed it to be and found what I was looking for.

Special thanks to Matthew at advanced auto who made a stressful evening of an unexpected car trouble less stressful by going above and beyond to help find the issue and replace our battery.

Quick and professional service. Very grateful they had my battery in stock. I was back on the road very easily. Thank you gentlemen.

Had what I needed.

Excellent service on my visit tonight. Carlos diagnosed my battery issue and explained the options..in an honest and friendly manner. Then Chris installed the battery for me. Two of the nicest guys. I will definitely be back.

Good service

Awesome place. I used to shop between all three auto parts places in the area. But between the friendly staff and being able to order online and pick it up in minutes I only go here for parts now.

Hard working folks that do their best to get you what you need. Sometimes the store seems to be short-staffed and you have to wait a little because customers come with crazy problems and really give the experienced team a run for their money. Sometimes really picking the brains of those behind the counter.

Alabaster store is a good parts store. They have employees that have worked there many years and they know there stuff. They can even advise you to what car would be good to buy based on what is always breaking down.

Very knowledgeable guys. If youre not sure what youre doing they can help figure it out.

Got what we needed with help and didnt have to wait, also loved that the worker knew what they were talking about and took pride in their work. Enjoyed this location more them most under the same name for this reason.

Always a courteous, helpful and knowledgeable staff. Has become my go to for auto parts. Oreilly tends to have better quality house brands if needed otherwise this Advance location is excellent.

Cheapest auto parts around. Make sure to order online and use a coupon code even if you are shopping in store. TRT30 gives you 30% off of $50 or more up to $50 discount. If you use that code and strategically bask up your orders, you can get a great deal. Speed Perks adds ask even bigger discount.

Out of this world superb service!! Dont waste your time going to OReillys in Alabaster! I went in without much hope but David turned my frown upside down! Was very knowledgeable and knew exactly what catalog to use. He was able to order me a part that other parts stores would call a dealer part only part from a source called WorldPac. I was very pleased with his service!

This is my favorite place to go get parts from when something breaks always clean store and clean facilities nice friendly staff ready to help you they will tell you why your check engine light is on for free so you can get the part thats causing the problem and fix it but dont take my word for it go check it out yourself and tell everyone about your experience

Helpful folks - when you can get them! They have surges in patronage that make it difficult to streamline visits on occasion. Well-stocked and good prices.

I love advance auto it doesnt get better than them.

Would not help me, so I left. They advertise they install, but wont

Always have what I need, friendly staff, and online pick up is great.

Ordered 2 RV batteries online and they had them ready when I arrived. The guy even helped me install them. Top notch!

If you dont state the Year, Make and Model your in trouble.

Always someone to help you out if you need it.

Great customer service. Fast and a great work environment

Good experience overall. Cashier was either new or just didnt care so we waited awhile in line. Other wise, I would recommend this location

Chris will always have the best advise for you.Go boy! Youre the best!

Very helpful in assisting me find a product to clean the black trim on my car.

Great place. An employee named Dale helped me save a lot of money.

Willing to come out to your car and look at your issue and answer questions.

Knowledgable staff, usually have more uncommon parts in stock than other nearby advance auto parts stores. Been to this location more than a handful of times, always left with what i needed.

Every time I go in here the staff is super knowledgeable and friendly.

Chris was very nice and helpful!

Has very knowledgeable staff willing to help

Everyone there was very nice and helpful. I would recommend them highly.

Great place very helpful staff and good prices! Everything you need for your auto repairs

Staff has always been good and knowledgeable here. They have never tried to upsale me on a bunch of stuff at the counter.

Replaced my old battery in 10 min. Good price, perfect service, friendly staff.

Chris is magical

Used to be the only place I went until I was going to try to get a battery tested and when I pulled up the employee was testing a young ladies battery, I explained to him I was going to see if he would ck mine as well...he said ok, but went back inside to the back checked out a few other customers and after waiting for over an hour I left and went to the OReilys on 119, who test it immediately it was bad I purchased a new one almost $200, and the employee replaced it and I was out of there in less than 30 minutes!

Great people and good prices.

Great place for auto parts awesome employees

On or trip from Nashville, TN to Panama City Beach the A/C on the van stopped cooling. Pulled in and bought what we needed to recharge A/C. They even let us borrow the tools we needed.

Rely on this store and the crew!They have been such a great help in my worst car days!

Get there 30 min before closing time and there doors are all ready locked

The staff was friendly and very helpful

Very helpfull employees

Friendly staff, they know their cars.

Where I try to get all my parts from!!💪🏾👌🏾

Great customer service.

Friendly service understaffed though

Got all the parts with low price to go with them

Buy online using promo codes and pickup at the store 30 minutes later.

Super helpful staff.

They have parts where others dont

Friendly employees that are helpful.

Bought brake pads, turned out I didnt need them, they handled my return very quickly

The staff is usually pretty friendly.

They have clean store and was well waited on

Best service anywhere!!

Can never ever get any help here. Theres usually only one person working so cant get any answers

Amazing staff

Super 100% saris faction

Quick help with my problems

Exelen store

Great people

Good service

Service is garbage..

Employees are helpful

Helpful as always

Good serve

Good 👍 👍

When you need parts

Had what I needed

Poor

Liked

Clean and friendly

It has everything and everything

Excellent