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Jamalaye Auto
144 Catherine St, Albany, NY 12202, United States
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Jamalaye Auto
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Jo
Review №1

We took our Honda rigdeline here and they kept asking us to pay for one issue or the other . It’s been over 4 months . First it was the timing belt, we paid for that, then the car wouldn’t move and they told us it was the oxygen sensor, we paid for that as well . Then the mechanic said it was the engine, we paid $2500 for that ! And the truck still wouldn’t move . Now the mechanic is saying we have to pay $3800 to change something else ! Unbelievable! The truck was misdiagnosed and instead of admitting they can’t fix it, they kept asking for more money . The day we went to tow it, we met 3 people there very upset and yelling about their cars being misdiagnosed after they have paid so much . Obviously this repair shop is a scam . Definitely going to sue them . Avoid them if you don’t want to get scammed

Li
Review №2

Needed a quick fix was bumped in (Sorry whoever) but they finished the person ahead of me before I was taken care of in out no less then 25 mins. How do I know cause you can see them doing it. I even asked to see the bottom of the car and i was swept in for a small tour of my car. Excellent, friendly and will be getting more of my business hand over fist. I dare you to prove me a wrong.

Al
Review №3

Bad quality dont bring car there poor service owner was rude never ever recommended

Li
Review №4

Took my car in for an oil change and tire repair this morning. It was incredibly easy to schedule an appointment, and I enjoyed the no nonsense flow of the shop. The owner seems organized and efficient, I appreciated the timely manner in which he changed the oil as well as patched my tire. Nothing was up-sold and I felt comfortable asking questions. At a fair price and right down the road, I think I will be bringing my car here from now on and recommending family and friends do the same! Thanks Jamalaye

7
Review №5

Held car for weeks to be given back with no work done

Jo
Review №6

I dont trust anyone else touching my car if it isnt me or Jamalaye. These guys dont mess around and they know their stuff. Great work done everytime. Youre not going to find a more reasonable labor rate either. Anywhere. Thanks so much for all youve done for me! You guys are seriously much appreciated.

Mr
Review №7

Honest hard working shop. They were busy but still got me in and out. HIGHLY recommended

Ta
Review №8

Cheap and reliable

D
Review №9

Good Experience!

Br
Review №10

Quality work

Ka
Review №11

Ali been working on my cars for years. Professional and courteous mechanics that do it all and very knowledgeable.

Br
Review №12

Trying to find someone to trust and repair your car right can be an anxious experience. Not if you go to Jamalaye Auto. Ali (owner) is honest and open-hearted. From my experience, something rare in a mechanic. The whole crew was on board with excellent service at reasonable rates. Very positive...

We
Review №13

I had to bring my car back 3 times for the same problem the 2nd time I brought it back they kept it for 3 days.... The people are friendly but Im not happy with the service As of now hopefully it will get resolved

Ca
Review №14

Ali is the best. Work is quality and at a fair price. Ali been working on my car for 4 years. It still runs and drives beautifully. Ty big bro

Th
Review №15

Great service

Fe
Review №16

Im in love lol I finally found auto shop for me and family. Great job, very reasonable

Mu
Review №17

Always fair, always fast, always professional.

Az
Review №18

The reviews on here are quite mixed, but my sister and I had a really good experience. I think they stayed late to accommodate us. They seemed genuinely concerned about the problems our car had, but were willing to fix just what we needed for it to be safe again, because they understood that money was an issue. They even made a special trip to pick up a part we needed, even though it was late. Also, there was a very lovely kitty who kept us company while we waited.

Ed
Review №19

How could you not go here? Prompt service, good vibes and quality work :)

Je
Review №20

This is my second time coming to Jamalaye, each time I received prompt customer service. The wait time was short and enjoyable. The prices are reasonable and the service is great. I will continue to choose Jamalaye for all my auto mechanic needs.

Sh
Review №21

They are good and they dont try to overprice their work.

Ja
Review №22

Took two cars there with no problems great quality and customer service and affordable prices.

We
Review №23

I got my Nissan Altima fixed here a few times and for reasonable prices, Ali the owner is a very good and professional person, I would highly recommend this mechanic shop.

Ma
Review №24

Great Owner. Fair Pricing. Definitely an Auto Repair shop for the community!! #PeopleOfIntegrity #AlwaysGoodWork

zo
Review №25

Anytime i go to get something worked on they dont hesitate its done immediately

Ma
Review №26

Great service. Fair prices. Flexible with scheduling appointments. No problems with them.

AN
Review №27

My mechanic shop who does excellent work

SH
Review №28

Sidy at Jamalaye provided me with excellent customer service. My car was able to get repaired In a timely fashion even without an appointment. Definitely my go to mechanic when my car needs to be fixed!!!

Lo
Review №29

From the first time I met Ali I could feel he was someone I could trust with my car. ThanKS Ali for saving my Honda, Yes it took you longer than expected. I appreciate your patience and skills, I also want to thank Cidi the front desk personal, you make everyone feel welcome. Your hard work is truly appreciate. I strongly recommend this shop to anyone. Dont forget to ask for Ali. He will give you the best diagnosis possible.Thanks..

Za
Review №30

This is hands down the best Auto shop in the Capital Region!!! The Owner is so kind and looks out for everyone. May god continue to bless him and the shop.

Ja
Review №31

Came in to get one tire fixed and because of a tire special I left with 3! Very fast and helpful service. Everyone was very nice and informative. Will return

Do
Review №32

The are very good and reasonable I suggest go to them before going anywhere else!

Ka
Review №33

Avoid this place at all cost!Maybe I was just one of the unlucky customers but I did not have luck with Jamalaye.I called on a Friday asking if I could drop my car off if they had any availability. I was told to bring it in first thing Monday morning. I did that and explained what was wrong with it. I had a leak and requested it to be fixed. I met with Ali and explained my concern with my car. I was told they would call me before they fix anything and quote me a price. After not hearing anything I called around 2:30 to check on my car. They said they didnt Have a chance to look at it and said they would look at it the next morning. I understood they could have been busy so it didnt bother me too much. On Tuesday around noon I called after not hearing anything and the guy I spoke to told me that they lost the key and requested I drop off a spare so They can look at the car... I was a bit concerned, LOST my key? My only key. They had to have a lock smith come and make me a new key. When they called me at 3:30 to let me know the key was made I told them not to look at the car. If theyre irresponsible enough to lose my car key I didnt want them anywhere near my engine! I picked my car up by 4 and dropped it off at High Tech Auto in Rensselaer. High Tech called me at 9AM the next day after looking at it and told me what was wrong with it and had it done by noon. Im still pretty frustrated that I dont have an original key for my car now. But I learned my lesson. I will never give Jamalaye my business and wouldnt recommend to anyone. It was such a waste of time.

co
Review №34

I love these guys! They always give me an honest and good deal on any service to my car! I often refer other people!

La
Review №35

Awesome mechanics and nice people that help u when u come in! You can tell they know their stuff and they waste no time! This is definitely my new mechanic first and only honest car place ive found so far! Please keep it up african american owned businesses like them are a breath of fresh air 😊

Ch
Review №36

Fast cheaper then most places and good at what they do

Al
Review №37

Such an awesome experience! They are professional and very accommodating. I will recommend without a doubt! Thanks for the ice cream, Aly!

Jo
Review №38

Long story short - got into an accident, got it towed here. Every time I call Ali (shop owner) he says it will be ready by Monday or it will be done by Friday. None of which were true statements but just falsified to keep your business. All replacement parts were used and not new as promised by Ali. It is now three months since I have picked up the car from them and paint is cracking and peeling in nine different spots. When I confront them about it - no touch up paint. It appears that there is only one layer of paint. No primer, not sanded underneath it.I was going to give them a two star rating solely based on their low hourly labor charge but that has since changed.Also had a set of horns replaced by them - one month later? Guess what? One of them stopped working because the terminals were not properly connected and not soldered or protected with electrical tape.The place is run by Western African immigrants and youd think that they work hard to provide for their family. That isnt the case. Most of the workers work and walk slowly.Please do not expect to see myself or any of my family/friends because you wont.

Ge
Review №39

I have done business with Aly (Jamalaye Auto) for over fifteen years. The staff has always done a great job on my vehicles. They give fair assessments of the work necessary, give great feedback before the begin the work, and do a wonderful job fixing the issue. Aly is a fair businessman who goes above and beyond to satisfy his customers. Pop is an excellent mechanic their as well.

Ja
Review №40

Best place to go for a inspection quick and fast

se
Review №41

The owner ali is a very good person. They are very interested in me. They made my car and delivered it. Thank you

Ka
Review №42

Ive had my car fixed here twice, theyre fair with prices and will negotiate too.

Am
Review №43

Great people to do Business with...Their service is outstanding..

ki
Review №44

Long time customer; pleased with honest service and reasonably priced. Recommend to all I know.

Ra
Review №45

My go-to place for auto repair. Done correctly and with affordable pricing. I recommend it.

Sh
Review №46

Good quick service... good pricing... excellent experience

Ma
Review №47

Just absolutely wonderful peoople. great mechanics. check them out.

cx
Review №48

Good help Kevin a lockout emergency

Ol
Review №49

Yeah I dont know what those people are talking about that wrote good reviews. I read them before I took my car to this guy and I should have listened to the one bad review!!!!This guy does a piss poor and and is very dishonest. I took my car for a radiator and thermostat replacement. It was not cheaper there that it would have been anywhere else so forget it about any discounts. I have an old car so I just need it to run and dont care about the body but if you dont want frame damage done to your car then dont go to this place. What I am upset about is that when I picked up my car from him and drove a mile from the shop it overheated and the coolant was pouring out through the lower radiator hose. I took is back and he said the hose was already like that. He told me that he didnt even touch any of the radiator hoses.In short if you take your car to Jamalaye Auto Service you will be putting your car into the hands of a man who claims not to touch the lower radiator hose in a car when he replaces the radiator.

ko
Review №50

I was very happy with the customer service that i got and i didnt feel like i was being overcharged or adding things on i was very happy. Its very nice to find a good mechanic to be able to go to, i highly recommend jamalaye auto service.

Ma
Review №51

Quality work excellent service great pricing I wont take my cars anywhere else.

ba
Review №52

Was told I needed a tune up so I spent $300 come to find out by 2 other sources that not only did I not need the tune up but it wasnt even done correctly. My car has been running like crap ever since Im going back to get a refund or something and it better not be a problem. I think they just do horrible work on purpose just so you can come back and spend more money. If you read this please I beg of you DONT GO TO THIS REPAIR SHOP

Ro
Review №53

Thank you all so much i give ya 1000 star sevcies was quick and very helpful and very respectful thank you

My
Review №54

Great customer service and I love my car.. Ali was very nice, understanding &professional

El
Review №55

I want to thank you guys I drove all the way from Ny n didnt know my tire was bad. n u guys completed the work quickly and took good care of me.

Li
Review №56

My Car was in horrible shape before Aly took care of it. Now my car run so smooth and it feels great. Jamalaya has GREAT prices and does WONDERFUL work! Thanks again Jamalaye Auto!

Ha
Review №57

This is a good and professional place.i do recommend it to anyone who wants to be satisfied.

Ca
Review №58

The best car shop around Albany NY Ill recommend to family friends every1....

Ju
Review №59

These guys saved the day and were super nice. Thanks again

Ma
Review №60

Excellent service. Fair price and trustworthy people

Wi
Review №61

I love these guys they always take care of my car

Ni
Review №62

Neighborhood mechanic shop. Great work, service, communication. Thank you!

La
Review №63

They definitely do a good job and customer service is very well

ni
Review №64

Owner very helpful. Reasonable prices

Review №65

Jamalaye autos is very good and fast.they dont waste your time.thanks

Ma
Review №66

This is the best place to go for bodywork and car repairs.Bara is the best.My car looked perfect after Bara worked on it..Seydinas customer service was excellent.They are a great bunch of guys there that do great work and really care about your car.I am very happy with them.It was a great experience.

Na
Review №67

I am very satisfied with jamalaye auto, they were promp, professional and afortable.

mi
Review №68

Great service and professional work. Great prices!

Em
Review №69

Worth the wait. Great service

an
Review №70

I definitely recommend this shop for any mechanical or autobody solutions ! Best shop around albany !

Ri
Review №71

Great customer service and the prices are very reasonable.

Hu
Review №72

High quality work, fast service, friendly employer and workers, reasonable price.

do
Review №73

Time conscious and very reasonable with their prices. Will go back anytime.

Je
Review №74

Love dropping my car off.fast and good work always. Best prices too !

he
Review №75

Best place in Albany to bring your car dose quality work

JA
Review №76

Quick and friendly service where else can you go

ah
Review №77

I waited almost an hour to get an oil change, but still not able to get it done. Totally unprofessional and poorly running business. Im not coming back!!!

Ka
Review №78

Never go here if you like to spend money smartly. They will tell you a bunch of bullshit and never fix your car.. ive WASTED more than 1000 dollars and my car was still so messed up and I spent all my for fixing it there so I had to sell it. BEWARE OF THE SCAMMERS

Ka
Review №79

First someone said me that you can wait max 30 mins to get the inspection and I waited more than 1 hour and other guy said me that instead of waiting you can come back later, so they wasted my day!! Again? Never ever..

As
Review №80

Best auto service and opening a great prices and better customer service sidy was a great help and very appreciated never getting my car fixed anywhere else

Jo
Review №81

Good service, nice and pleasant staff. Been going there for 15 years and always left with a smile on the face.

Al
Review №82

Very friendly affordable and good service

My
Review №83

Always on point. Great new location. Thank you, Ali!

ZZ
Review №84

Used to be reliable.. now just another gouger

Fr
Review №85

Worked on our 20052 Chevy van total destryed it oil inside truck spent 700 wifey was hit with keys from owner had to spend 1500 more at DePaula Chevrolet to fix there mess absolutely terrible....bottom line ..parts changers they have no clue

Ja
Review №86

Called about a car, asked twice if it was ever in an accident. Both times responded no. Ran a Carfax report on the same car - REBUILT SALVAGE TITLE. Nope!

Ti
Review №87

Good price great work

wi
Review №88

Good and responsible place.

mu
Review №89

Nice crew

Ma
Review №90

Good place

Ke
Review №91

Best mechanics in Albany!..

AF
Review №92

Highly recomend.

Mo
Review №93

Love them

WA
Review №94

Most of my family including myself has been with them for over 10yrs

Ta
Review №95

Every time I take my car here some thing lease goes wrong paid them 600 yesterday to do work on my car when I was called to pick up my car nothing was done never again

Le
Review №96

This is the only place i bring my truck to.

Mi
Review №97

Best place for repairs

El
Review №98

Cool

Jm
Review №99

Guy charges me 50 dollars to change a fuse, worst customers service, its my second time here and dont recommend it to nobody.

la
Review №100

Always take my car here!

Information
19 Photos
100 Comments
4.3 Rating
  • Address:144 Catherine St, Albany, NY 12202, United States
  • Site:http://jamalayeauto.com/
  • Phone:+1 518-465-8016
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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