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Appliance Liquidators
2509 Commercial St NE, Albuquerque, NM 87102, United States
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Appliance Liquidators
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Al
Review №1

Its been an up an up and down experience, the reason Im leaving 5 stars is because I got resolution and the people that made it happen turned our experience from what could have been awful to positive. My husband and I built our own house and bought all appliances from appliance liquidators. Jacob was AMAZING start to finish . There isnt enough positive words to express my gratitude for his hard work and dedication to making things right for us. Jerry and Dominic who installed our dishwasher were wonderful as well paying attention to detail and staying to see everything through. Mistakes happen but they did everything right by us and I would recommend Jacob, Jerry and Dominic a thousand times over. Jacob, is hands down the best salesman because he does whats right for the customer he is honest and was patient with me even when I was upset he stayed calm, professional and advocated for me. This company is lucky to have him .

Da
Review №2

It was ok, the salesman was good the prices were ok but the selection of non digital stoves was discouraging. Not any propane stoves at all

Go
Review №3

Good prices and knowledgeable staff. I would go back again.

Do
Review №4

After 11 years of heavy usage our washer did its last load. It was time to buy a new matching pair. We first visited Home Depot for delivery dates and price comparisons and they were a couple of weeks out, so we went to Appliacnce Liquidators and met up with Tony Aguirre who walked us through several options and to our surprise we were able to pick up a set from their warehouse the same day and at a better price than the other guy. What a great experience and no high pressure sales. Got the set we wanted at a price we could afford. Tony was outsanding!

An
Review №5

This is a great place where youll find affordable prices, awesome sales people & in stock appliances.

13
Review №6

We own several rentals and get all of our appliances here best prices and they will match or beat the competition Tony is great thanks 4 everything

sh
Review №7

I cant say enough about the terrific service I received throughout the sales and installation process. During the sales process, Stephen made several trips back to the main desk to get me information on a number of gas ranges at different price points. At no time did he try to up sell me or make me feel that I didnt know what I wanted. I bought the range on a Monday and they scheduled delivery for Friday. First thing Friday morning Caleb called to give me an ETA for installation of 1:00 to 2:00 pm. He called me a little before 11:00 am to let me know that they could install earlier if I agreed. I said great and they were there within 15 minutes. They removed the old range, gave me time to clean up and installed the new one. Caleb went over the operating instructions answered my questions all within 30 minutes of arrival. I have a galley kitchen and they navigated the small hallway beautifully. Both Caleb and Mike were very polite. Caleb was very professional and friendly. It was an all round super experience for someone who has had not so super experiences elsewhere in the past. Will use them exclusively in the future.

Ja
Review №8

Id like to write two reviews (a five star and a one star) but Ill settle for the middle ground and tell you the story...Purchased a new dishwasher and a scratch and dent fridge (replaced motherboard). Tony helped us pick these out and was very helpful. Get home, self install both. Next day, fridge breaks down. Repair comes out same day and says its DOA - new motherboard needed. We were meant to be leaving that day but had to change plans. Call and speak to manager - Brad who offered no help whatsoever. Load broken fridge on to truck and return. Brad doesnt care once again.Jacob helps us and we explain situation. We need a fridge that day as we are renting our home in 2 days time. He helps us pick out another fridge we can take home that day but no delivery. Jacob comes to our house after work to help us out. Awesome guy! We need more Jacobs in the world and less Brads!!!

Jo
Review №9

Amazing deals and highest quality appliances! Was very surprised at how many great things they had and prices are primo!!

ro
Review №10

Employees were great, very helpful, great prices and had stock.

Ol
Review №11

Great prices, nice folks, same day pickup with online ordering. Home Depot tried to charge me $150 more than these folks for a dishwasher. Support these guys or you’ll be stuck paying wildly hiked up prices with expensive and/or delayed deliveries.

Ma
Review №12

Great service. Needed to purchase a refrigerator on short notice. The sales associate guided me through the purchase by asking in-depth questions and giving me some in-stock options. Would buy from them again.Ill warn that you have to first, go to the main location and pickup warehouse paperwork. Then, you can actually drive to a different location to pickup your order. Seems like a cumbersome process simplified by email confirmations.

De
Review №13

My wife and I are planning a remodel, and were referred here by a contractor. They have an interesting catalog of goods. Definitely pay them a visit before heading to a big box store, they have lots of mark downs and discontinued stuff (unless youre looking for something particular, a stove is a stove).

Da
Review №14

Buyer beware! Bought an appliance from Appliance Liquidators 4 months ago. At the time, they said it would be delivered in about three weeks. They have stopped responding to my requests asking when they will give me my appliance. They have all of my money in full. At this point it’s just theft. Completely unacceptable way for any company to do business.

Rh
Review №15

Great staff!!! Tell them what you need and your price limit and they will help you out!!!

Ma
Review №16

Went everywhere looking for a fridge. Right before they closed on Saturday Kenny said come on in we will help you find something. Without hesitating Kenny was so willing to help us. We not only found a beautiful refrigerator but we were able to pick it up same day. Thank you Kenny and Tony for your much appreciated service!!! Thank you Appliance Liquidators!!! My first stop for appliances from now on.

Jo
Review №17

James and the management were great! Will be buying again on my next appliance purchase. My parents had recommended them and now I will be too!

Qu
Review №18

SO DISHONEST!I bought a washer and dryer - they practically shoved the extended warranty down my throat. When it came time to use it, repair guy showed up, said he didnt know what the problem was - warranty company told me that is too bad, closed the claim and stopped returning my emails and calls. WHAT A SCAM THIS PLACE IS!

La
Review №19

Great service and wonderful people

Ro
Review №20

I have purchased three dishwashers here over many years. Not for the same home though. They have a great selection of scratch and dent and some new models.

Ka
Review №21

Very good deals,trustworthy company.they stand behind their work

Da
Review №22

For a truck driver is difficult to back up when people around the facility doesnt want to move their vehicles. Really tight space.. 2 ways here, blind spot or go to the end of the road come back back in

Em
Review №23

Was in need of a washer and dryer. Happened to pass this place and decided to stop. OMG we were very glad we did. Tony was extremely helpful and very very knowledgeable on the appliances and gave us good info. We left there with brand new washer and dryer. Thank you all!

Ja
Review №24

Quick responses. Quick delivery. Sales was professional, quick and new product. Delivery guys were polite and friendly. Its so nice dealing with a local company that cares. Thank you for awesome service.Advantage Automotive

Mi
Review №25

The sales staff is very knowledgeable what they have. And if you tell them what youre looking for what you want . They will definitely keep an eye out for you. Very good deals on the dent and scratches stuff also. The one guy Tony is who I usually deal with and is at the top of the game

ju
Review №26

Fast in and out. Experience people and helpful. Liked the deal and bought.

Jo
Review №27

Tony is the most helpful appliance guy!

sh
Review №28

My refrigerator broke and I have no truck or muscle to move it out of my house. So I was shopping around for a refrigerator with next day or same day delivery and could find nobody to help soon enough. I called appliance liquidators and spoke to Mark (5 minutes before they closed mind you) and he was able to get me a great deal and next day delivery for a great price. I am so very thankful!! Mark is amazing and so friendly! Great customer service!!

Sa
Review №29

Very helpful and friendly and ok prices

Fr
Review №30

Got a brand new freezer. Great price and great customer service

Jo
Review №31

Great prices and service

kr
Review №32

Jacob did a great job helping me!

Tr
Review №33

Awesome prices great staff.

Ja
Review №34

My refrigerator decided to die in the middle of August! So I went to the usual places like Lowes and Home Depot. However, all their basic refrigerators were sold out. And even if they did have them the delivery wasnt going to be in till sometime in September. So I wanted to look at a smaller local business and on our way to baillos, we just happened to pass by the appliance Liquidators showroom.( I think thats what it is) We decided to stop and give it a chance! So happy that we did, as me and my mom were going everywhere and calling everyone that day for a refrigerator. I got a very good on a stainless steel refrigerator. Their delivery schedule was like a week out, which wasnt bad at all! Thankfully my stepfather picked up the refrigerator and brought it to my house! Everyone was super nice and very helpful! I would definitely recommend this place! (I already have to my sister) It was super easy to get in and get out. And now I have an awesome brand new refrigerator that actually stays cold yay! Sorry for the long winded review!

Go
Review №35

We bought a refrigerator fo a pretty good deal

Je
Review №36

Great prices friendly people just bought 2 microwaves for 400 dollars

Ke
Review №37

Excellent experience. Great very helpful and friendly staff.

Ka
Review №38

Jason was amazing! We had a ton of questions and he gave us top 3 suggestions based on our family needs. He gave us time to look around with no pressure at all! We bought a washer dryer set and they even deliver and setup for us for a small fee. Totally reasonable! He was accommodating with our schedule for delivery. Cant say enough about the great experience we had today.

Da
Review №39

Very helpful and professional! Helped us find exactly what we wanted within our price range very quickly. Delivered on time with only a 30 minute waiting window!

Ca
Review №40

I have made so many purchases from this place. Fridge, dishwasher, washer, dryer, outdoor grill... Tony and Kenny are so knowledgeable and live and breathe appliances. Thanks guys, best value in town.

Jo
Review №41

I CANNOT SAY HOW HORRIBLE The Customer Service, At This Store Is... I have Called Service Manager With A On Going Issue On A Ice Maker, Has Been A Lemon Since I First Purchased It. Non functioning Again!!!! I contacted Service Manager, Only To Be Ignored, Leaving Messages On his In Store Voice Mail, Have To Keep Calling Him Back... Never Get A Call Back..Spoke To Him Three Weeks Ago, Finally After My Many Efforts To Reach Out To Him.... Told Me He would Get With Manager, Promised Me He Would Call Back,,, Surprise, Surprise, NEVER DID .!!!!! STILL WAITING!!!!!. I am Now In the Market, For. Complete Package Of New Appliances For My KItchen, Will Not Ever Consider This Company.. Happy to Sell To You, But That,s s Where It Ends!!!!!

Tw
Review №42

They were very friendly

Mi
Review №43

I doubt I will ever buy an appliance elsewhere, buy once cry once amiright? They have amazing prices on everything there, and often have sales going on not listed, making it an even more amazing deal. Ask for Tony, but anyone there will treat you right.

RJ
Review №44

Sales associate Benny was very helpful and showed me exactly what I need. Pretty cool dude, naaaaaye! I will definitely be back.

Ji
Review №45

Alex O. and Stephen R. did a nice job delivering and installing my new dishwasher today. Mark did a fine job selling it to us just two days ago, a Saturday. A few months ago we purchased a fridge from Kenny and that was a great experience, too. The gentlemen who delivered and installed the fridge went above and beyond to make things perfect. Well be back for the matching microwave and range, eventually. Thanks everyone!

Co
Review №46

Great experience! Incredibly helpful and knowledgeable staff. I would recommend for everyone to go their for all their appliance needs. Great prices for top of the line appliances also.

Il
Review №47

Staff sales are great, ditto selection and prices. Nothing fancy just good deals on anything you want or need. Why but anywhere else? Seriously. Shop there.

Be
Review №48

Great product and service for the price! Great staff and customer service. Thanks.

Ma
Review №49

What a great experience! Kenny did a fantastic job and helped me bring a dishwasher, cooktop, oven, built in microwave and vent hood in UNDER budget! He listened carefully to what I wanted, helped me figure out what I needed and made it happen. I am delighted! Delivery and installation charges were minimal, and I got a mix of new in box items and a couple that were customer returns - screaming deals to be had.The entire staff was pleasant and knowledgeable, working happily together. I am convinced that all are wonderful but Kenny is my man. Go to Appliance Liquidators and see Kenny. Thank me later.

Pa
Review №50

This is a great place to buy your appliances. I have a kichen full of their products and I have always gotten a fabulous price and dependable service. I just bought a refrigerator for Albuquerque Little Theatre from them today. They gave us a great deal for our nonprofit. This is a wonderful local company.

Li
Review №51

We went in to look at refrigerators and a young man named Mark helped us. He was extremely knowledgeable and helpful. He knew information about each brand, the ins and outs of each fridge we looked at, including the stove tops and dishwashers. We ended up purchasing a fridge and mattress. Mark has been communicative and stayed in contact throughout the process. After everything was delivered, he checked in with us to ensure we were taken care of.Steven Montoya and Ronnie Baca delivered our refrigerator. They were very professional and make sure everything was satisfactory and worked correctly. They showed us the various settings and how to best use our refrigerator.Manuel and Julian delivered our mattress today. They were also very helpful, and professional.Overall we are extremely happy with our experience with Appliance Liquidators and their staff.

Ma
Review №52

The service was great. Salesman was very helpful and found what we wanted

Sh
Review №53

Be very careful when buying anything from this place. They have nice customer service but they only want the sale. They will give out inaccurate information to convince you to make the purchase and when they are confronted, they will claim they do not remember the conversation. Get EVERYTHING in writing!! Even verbal discussions!! They financially ruined me by giving me TOTALLY wrong information and because I signed the paperwork, they do not take responsibility.

Ca
Review №54

Very helpful staff. Prices on dinged appliance at times close to 50% off, but will still get full warranty. They have professional installers. Install crew did a great job, was on time, friendly, professional and cleaned up when done. Great selection of all major brands. Will definitely go again when we need other appliances replaced.

PM
Review №55

Great service, friendly, knowledgeable. Prices ok, but pretty much the same as Home Depot (on new out!of the box). We bought the washer new, and the dryer with small scratch (saved about $100 on the dryer). The difference is professional sales staff, and not a big box store! We have purchased other items there in the past too.

Ro
Review №56

Prices are awesome. Brand new gas range for 499.

Pr
Review №57

My company always gets their appliences here, we talk to Tony and he gets us the appliences we are looking for. and we get a good price!

Su
Review №58

40% banner outside. Not true on the inside.

Sa
Review №59

We have shopped many times here after having various appliances in our home go out on us. They have a great selection and delivery and installation service that wont break the bank. The sales people are always kind and always helpful and the delivery/install guys are great too. Highly recommend checking it out!

Ky
Review №60

Discounted prices are still high even though the appliances have bad cosmetic damage

Li
Review №61

Loved it

li
Review №62

Have been using AP for many years, great service except this time, he took off about 15 minutes and finally came back.

il
Review №63

Excellent customer service... Went in had no problems, help us work with our budget on a washer and dryer. And got it delivered and install 👍

el
Review №64

Great customer service! Thank you Tony. Havent received my appliances just yet so hope everything goes as smoothly as the visit..

Ch
Review №65

Good selection and service for the price. Work well with their brother/sister store also. Great local company. We bought a freezer there- fair pricing. Missed out on a floor model deal- it is great they offer those at times.

be
Review №66

Great experience! Kenny was very helpful and professional: ) My brother referred us & I will definitely refer my friends & family. Nobody likes to spend $ on appliances, however I believe we saved $ and got quality appliances & excellent service! Thank you Kenny: )

Sh
Review №67

We have bought a stove, 2 microwaves (the first one died after 3 years, we didnt know youre supposed to take the rack out, and yes we bought another one from them), a dish washer, and now a washer/dryer. Across all 5 visits to their stores everyone has been awesome to work with and weve always been confident we got the best possible deal. I highly recommend coming here for any appliances needs.

Mi
Review №68

Friendly staff, got what we needed quickly.

Na
Review №69

We purchased a beautiful Whirlpool french door refrigerator on August 23rd, 2017. We also purchased a Maytag washer and dryer. The washer and dryer were delivered without issue. Over a $5000 total purchase.The refrigerator however was the last one they had, so we agreed to purchase the show room model. The salesperson and us went over the doors and there were no scratches or dents. We were not purchasing a scratch and dent item!When the items were all delivered on 8/23, the delivery staff had not wrapped the refrigerator correctly and it arrived dented on the front panels. We agreed to take possession of the refrigerator since we were assured by AL that they would order in new doors and replace them at no charge.Today is 2/13/2018. After months and months of broken promises, we still do not have new french doors. Again, we did not purchase a scratch and dent item.No matter how many times we speak with AL, all they do is promise that its on back order. I am sick and tired of waiting for my new doors for my new refrigerator!I have bought my last several appliances from AL and have had no issues. But this is ridiculous. Honor your promises.My daughter, during the same week in August, that I made my purchases, also bought a full suite of kitchen appliances, based solely on my recommendation. I will no longer recommend this business to anyone!I plan to open a complaint with the Attorney General and with the Better Business Bureau

Li
Review №70

Took elderly friend to shop for replacement washer. Job accomplished including delivery, hook uo and haul-away for less than $450.00. Basic washer no special frills.

Sa
Review №71

Mark Springer was my salesperson. I explained my situation to Mark when I was purchasing a dishwasher. Recently lost my husband and I know nothing about dishwasher. Now I am stuck with a dishwasher I hate because Mark Springer was not upfront with me on dimensions. He kept walking away and sending different salesman to help me. I am in need of a washing machine and I can tell you, I will be going elsewhere to purchase a washer. I will be telling everyone I know about Mary Springer and the way I was treated.

Ro
Review №72

Bought a washer and dryer. Washer did not work, returned and replaced by store. Waited one week for delivery. Installers lack attention to small details in set. up

Pe
Review №73

We have bought a washer, dryer, and microwave from these guys. Really helpful and knowledgeable. Not pushy sales at all. Tony was great to deal with. And you cant beat their prices, we shopped around quite a bit...

M
Review №74

Knowledgeable staff and good selection.

Ke
Review №75

Repeat customer for over 8 years now, Excellent Reps ready to handle all needs and questions. The choices are incredible. Delivery was done at exact times stated. All setup handled by the delivery person. All questions about the appliances was covered as well. I look forward to purchasing again in the future.

Ch
Review №76

The service was awesome and the prices were good!!

Pa
Review №77

Got a great deal on our kitchen appliances, and the customer service is great, but I found the delivery and installation costs to be on the high side.

Mi
Review №78

I like to go there because you can get good appliances for a very good price

Ch
Review №79

Fantastic Service!!! I work for a rental management company and I also project management for homeowners, managing renovations and repairs, contractors, etc. I use these guys for new appliance purchase, delivery, and instillation . They are SO on the ball with everything! They will arrange delivery & install, do the plumbing or whatever is necessary, and haul away the old appliance. Love it!

De
Review №80

Kenny is amazing saleman who will go out of his way to help you and make sure you leave as a happy customer! Brought washer ans dryer from him 2 years ago and brought another washer and dryer today! Ill return again and do more business with Kenny!

Bo
Review №81

Very polite. Good prices. I am returning tomorrow to buy my new washer and dryer. And I dont have to pay for an extended warranty since this one comes with a 5 year warranty.

Bi
Review №82

Needed a microwave hood oven and they met my needs immediately and are installing it tomorrow. Ive done business with Marty Hall since 1977 and he has always been there for me.

Ne
Review №83

Very happy with my purchase thank you Kenny 😊

Da
Review №84

Bought a dishwasher and installers dented and scratched my front door (after my having told them to be careful). Took nearly a month, multiple calls, and unkept appointments (to assess damage) to finally get them to reimburse for the damage. Will not shop here again.

Me
Review №85

Great service and lots of options on a variety of appliances fit your home. Brand names and scratch and dents and closeouts as well as new options. Delivery and setup available.

Ro
Review №86

Everything was fine on the appliances purchased, but getting the appliances delivered was another problem. I COULD NOT TAKE THE DAY OFF OF WORK to be there to wait for the delivery. So I had to pay someone to be there for me after 2 attempts were made outside of the delivery times I had requested. This is so wrong. And then my friend went and purchased a new washer from Appliance Liquidators and again...delivery attempts were made outside of the time limitations he gave. After the 3rd attempt, he is wanting to cancel the sale. I dont understand why a company would place their reputation on the line with these delivery people. People have to WORK and this delivery company that is used gives NO consideration towards that!

Ri
Review №87

The staff is always courteous and knowledgeable.

ka
Review №88

I thought I would find great prices not any cheaper than other appliance stores

Te
Review №89

NO ACCOUNTABILITY OR CUSTOMER SERVICEI purchased a new discontinued GE washer and dryer set from AL on June 15, 2018.Soon after delivery and installation the washer was found to be defective following a service visit and was replace with another unit. After delivery and installation of the second unit approximately several weeks later, I discovered scratches on the top panel as well as a poor install on my pedestals which cause an annoying vibration during the spin cycle. I made call to AL and a new top was ordered and installed two weeks later, but It would cost me approximately $20-30 for them to come out and address the pedestal issue.Upon the installation of the new top panel (which was damaged with a dent when installed) the service technician moved the washer for the installation and to both of our horror we discovered several Hugh gouges down the side of the so call new washer that were not revealed to me by the delivery personal.The service Technician called the sale person who informed him that there were no scratches, dents or gouges on the unit before it was delivered but did indicate that it was a floor model. I was shocked and disgruntled that I was getting a floor model. I agreed to a discontinued new unit from the get go not a floor model replacement.So, either way the gouges were either there before or the delivery personal damaged it during loading and unloading and did not informed me upon the install, not sure who to believe at this point. All I know is that I didn’t agree to a scratch and dent purchase.After several back and forth phone calls the sales person inform me that his boss/owner would offer me a $75.00 credit, what a ridiculous offer. Just in the last two months I have lost ten hrs. of wages for a unwillingness to work around my schedule let alone a damaged product. the $75.00 doesn’t even come close to my loss and inconvenience since this purchase.I am a very dissatisfied customer who would not recommend or purchase any further products from this company ever again, they don’t believe in customer service, satisfaction or accountability. I believe that a complaint to the Better Business Bureau and formal letter of complaint to the Attorney General is in order at this point, future AL Buyers Beware.

Wi
Review №90

The staff was Awesome and we got a great deal on a stove

jo
Review №91

Loved the experience of working with this company. my under the cabinet fridge wasn’t cooling and I took it in and they gave me an estimate to fix. the cost was over half of new so I decided to purchase a new one from them. it was in stock to boot. they applied 1/2 the service and diagnostic fee to the purchase of a new one and I couldn’t have been happier. Ms. dalton was extremely helpful in my choosing a replacement unit. then when I went to pick it up a young lady(can’t remember her name) was so helpful and friendly. she processed my order on friday at 4:45pm before a big holiday weekend. I was shocked she wasn’t making me feel awful for coming in a few minutes before closing. overall I was amazed at the great customer service of this place. I went back to my business and raved about how much much help I was given. I wish google had 6 stars because this whole company deserves it.

B
Review №92

I have bought many appliances from them over last few years. Always get a good deal and a good appliance.

Al
Review №93

They gave us a good price on a fridge with a small dent. Good customer service through the whole process. also was able to take home the fridge I wanted that day because what they sale is basically on the floor

Ra
Review №94

Zero B.S, asked for and received exactly what we needed (electric glass cook top), for a great price !

di
Review №95

Great service and prices!

Ba
Review №96

So far so good... Matched the price we came in with, no problem. Whole experience was quick, friendly and we left satisfied.

Mi
Review №97

I hope the product is better than the customer service. I purchased a dishwasher on 8/22/16 and am still waiting for it to be installed properly. When they installed it originally, it was missing a part. When they came back 3 weeks later, they didnt have the correct part. Now Im waiting another 5-7 days for the part to arrive and then the scheduling of installation - again. This has not been a positive experience.

Ka
Review №98

Great place, great prices and great deals. Friendly, patient, knowledgeable staff.

Gu
Review №99

Why cant anything last anymore? My 2014 Ford Fusion blew its engine 2 years after purchase, my top of the line $1400 GE washing machine has also burnt the motor and two bearings are just lose inside the drum! This is so unacceptable. Cheap American crap and burns me inside when people criticize the boats full of Japanese products coming to our country - it is because they know how to make a great product! DO NOT BUY AMERICAN PRODUCTS! Until American companies learn honor as they know in Japan and stop ripping us off!

Ch
Review №100

Ok place to get appliances, but not actually cheaper than many others despite the warehouse look.Ive given them a new star because of the staff, both sales and installation. Both consistently thoughtful and solidly good.

Information
36 Photos
100 Comments
4.1 Rating
  • Address:2509 Commercial St NE, Albuquerque, NM 87102, United States
  • Site:http://applianceliquidators.com/
  • Phone:+1 505-242-6242
Categories
  • Appliance store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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