Friendly staff. Unfortunate that the service I recieved was disrespectful. Brought in my vehicle from 9am-2pm. There was still a lot of stains on seats. The center console was not even cleaned or the trunk space. Until i said something to the only guy left on the shift! Props to pierre for trying to pick up the slack with a quik clean because I had already waited all day for such a dissapointment!
People were friendly and the Groupon provided some decent value, however, for having my car for more than five hours, the “deluxe full detail” was hardly worth even the Groupon price. There were still dead bugs on the mirrors and front bumper, streak marks, dirt/dust in crevices, and used a greasy leather protectant. Even with a Groupon I wouldn’t recommend it.
Had my truck for 19 days. Simple detail is all I wanted. They used to do a great job. Looks half washed, no detail was done. There is water in my ashtray. Lost my business and anyone else that asks me I will tell them to find somebody else. Sad to see a great business go down hill so fast.
I bought a Groupon to this business, and when I called to schedule to get my truck detailed, I was told that they are not honoring Groupons. Daniel said he would honor the Groupon price, however, however so I scheduled an appointment. I had to fight with Groupon to get my money refunded. This morning, I drove 30 minutes in traffic and I’m there on time at 8 am only to be told by Daniel “I was going to call you, we need to reschedule.” This place is a disorganized, unprofessional cluster. Save yourself the frustration and stay away.
Dont do it! I took a chance with manager Daniel hoping they would do a reasonable job. He scheduled me a 9am appt with 2pm pick up. At 3:30 I got worried so when I got there my truck wasnt even halfway done and Daniel was gone for the day. When I complained about bad service to his son.I was physically threatened by staff worker Manny. Manny had to be restrained by Daniels son and other staff as he came towards me. Needless to say I was shocked and nervous that I would have to defend myself from staff because I complained about their horrible service. I was not offered compensation. I paid and left.
I was gifted a detail ahead of a new baby, and tried desperately to use it. We called to schedule three separate times and the owner never had his schedule on him. Finally reached him and set an appt for today when I happened to be off work, and the guy never showed up. When we called, he apparently never wrote down the appointment. His solution was to try to reschedule, like it wasnt his problem he missed our appointment (didnt offer a refund, discount, nada).Our baby is due in weeks and we both work - thats not going to fly. Keep your money and avoid the hassle!
They made my lights look like new! Super quick too! I highly recommend them!
The guys were terrific! They did and excellent job with my oil change and didnt try to sell me all kinds of things I didnt need for my car.
Left my Escalade looking brand new again, and Black paint isnt easy! Definitely recommend and will go back.
Went in when my brakes started making noise. The guys were awesome. They lifted my truck, removed the tires, and did a full inspection. They took me out to the garage to look at everything they found. Explained everything very clearly and gave me several price options. We were given a ride home while they worked on my brakes and my truck was ready in an hour and a half! Brakes work great. From the front desk service to the mechanic, they were incredibly courteous and knowledgeable. The garage was clean and well equipped.
I got the $20 oil change and free car wash. I went in at 8 am and they got me right in. Thats an incredible deal! I also got the headlights refurbished and they look great! I feel better about patronizing a local business near my home than a national chain.
My mom and I were very satisfied with the services we were provided. They are friendly, professional, & honest people. Both of our vehicles are pretty old (2003 truck & 1996 car) & we havent seen our vehicles this clean even when we bought them years ago! Thank you guys for your hard work, we will definitely be back and recommend you to others.
They don’t answer the phone
Everybody is so friendly and the place is nice and clean
Highly recommend! Locally owned, honest and great prices. Awesome customer service. I will definitely be coming back!
Family and i always take our cars to this place! Fair prices and great staff
This is one of the best auto detailing places I have ever been to. My car looks brand new again! The quality work is worth way more then what they charge which also makes it another amazing aspect of why they are such a great business. I would recommend them to any one. Even the customer service was outstanding! I will return them in the future!
Amazing customer service. Other companies need to take note from Lyon Auto Spa. They went above and beyond to accommodate me. My wifes Yukon and my Dauramax look great. Like brand new!! Thanks Lyon Auto Spa.
Good detail work and the owner Daniel took good care of me!
Poor detailing job, Had to take it back to finish. Daniel was very rude over the phone and in personal.
Came here because I got tired of being over charged to get my breaks done! The guys here are very friendly, helpful and fast. I thought I was going to have to pay an arm and a leg but I got my front rotaters and pads done for under $300! I highly suggest going to them for any service. I will be going back when my car needs something!! I am very satisfied!!
The best workers in the world they went above and beyond to help me and did a great job on my car will go back and highley recomend to everyone.
The service was awesome. They tell you all your options before they do the work.
Unprofessional in that they drove my truck with the emergency brake on all while the truck was beeping and screaming at them that it was on.
The number always gives a busy signal doesnt seem like they like to have business. Or the customer is not important
These guys confuse you with the pricing and charge you 3 times than others, their customer service is ZERO, the courtesy is ZERO. They told me my car was ready, when i went there it had so many issues, the guy said he will correct the issues so had to wait another 30 mins. The glass of my car is still all messy, dirty with spots. I paid them $160. They did not even do the vaccum or cleaned the mats...what a shame! They are just another place to scam money from people. They do not have any rates posted for their services either which is illegal. I could have got this job done for $60. Please do not get involved with this scam.
Staff was very friendly and professional. The service was exceptional. Buff my headlights in no time flat and one of my headlights had a crack. Will return for other services.
Terrible service. The owner Daniel is rude to customers and they do poor quality work. I will be taking my business anywhere else, before here, first. Not to mention the employees are also rude. Next time to want your car fixed right dont take it here.
Seemed to treat me fairly and communicated well, which is appreciated.
Scheduled service for an interior detailing of my SUV which was stated at the appointment time. I explained I had a Groupon for the service that would cover the interior detailing. No mention of additional charges, no mention of upscaling for an SUV no mention of needing to evaluate my vehicle first no mention of additional quotes. Expectation was to have the vehicle serviced for an interior detailing. Once I got there I was told the vehicle needed to be evaluated first upon reviewing the vehicle they told me the service would cost an additional $89. This was more than double what I paid for for the Groupon. I understand additional charges and I understand exceptions to the rules. I am a business owner and I utilize Groupon and LivingSocial myself to promote business, even at a loss. And I understand the value of a service as well as good customer service. You dont lure someone in under false pretenses and you certainly dont charge them more than twice what they were quoted. Poor customer service. Misleading advertising. Cannot recommend.
Great people. Great service
The best, friendliest, son and pop biz there is. They will change your oil and hand wash your car for $19.
Dan did an excellent job detailing my vehicle. He always goes the extra mile to take care of me.
The Groupon feels like a scam. They charge you again after the oil change is done.
Great shop nicest people have been using them for several years would recommend to everybody.
Bought a coupon off of Groupon for these guys didnt try to pressure me and anything else did what I paid them to do show me what I needed give me a quote and sent me on my way if I would have the money over to pay let them do it
Worked with me on my situation and was quick and professional.
Good for its price.
Kool.
Awesome