user
Castle Gold and Silver, Inc.
5606 Menaul Blvd NE, Albuquerque, NM 87110, United States
Appearance
Castle Gold and Silver, Inc.

Comments
Un
Review №1

I can not express enough how great these people are, especially Linda who has always gone above and beyond to help me with repairs, batteries and had her guys create a beautiful diamond and emerald ring for me. Every time I am in there, every customer appears to be totally delighted with the service and the expertise shown. You can not find a better business or group of people.

Al
Review №2

The best shop Iv found in the country to buy (and sell) both bullion, collectors coins. They also carry a wide array of awesome jewelry, as well as time pieces - pocket watches in particular.Need a custom piece made? Something engraved? They have a local jewelry maker that can do custom pieces for you.You’ll not find a more honest, laid back place in the country, I’d bet my bottom silver dollar.

Ke
Review №3

Love this place!I trust them implicitly whether it be a about watch batteries or gold and silver exchange.Always cheerful and helpful.

De
Review №4

Amazing staff very knowledgeable,I was able to get the ring with the stone I wanted without any issues I would definitely recommend. And she said yes 😁

Ja
Review №5

At Castle they are the best in town hands down!! They pay top dollar for your gold or silver scrap,watches,and coins.Ive shoped all over the Albuquerque area and the one place I find myself going back to is Castle go check them out and talk to Linda she is awesome!!!

Ro
Review №6

Great prices for watch and jewelry repair. Incredibly nice and welcoming staff!

Le
Review №7

Love this place. Excellent customer service every time. Good family people. I stopped going anywhere else. Their prices are much better than anyone in town. I have spent a lot of hours and time and research. They are good people.

Lu
Review №8

I came here when I needed the batteries replaced on several watches and they took care of it within 20 minutes and even gave me a discount since I brought so many! Ive come to them with any watch repairs I needed since and theyve taken care of me very well! Definitely recommend them for any watch related needs!

Ja
Review №9

Save yourself the hastle and go to Castle..

An
Review №10

I had just started buying silver about ten years ago. I went to this Castle Gold and Silver and the guy behind the counter let me pick the silver I wanted. I was stoked. I went home and looked up what i had bought. Turns out the guy sold me clad silver. Fake silver. I went back to the store and called them out. They agreed it was fake clad and gave me the real silver. I vowed never to go back to this place. Its been 10 years. I dont suggest shopping here. I suggest you go to Crown Jewels and Coins. They take care of their costumers.

Ca
Review №11

I love this place! Gary acknowledged me as soon as I walked into the store. Very friendly, professional and nice atmosphere. I highly recommend this place for your jewelry repair.

ju
Review №12

Great place. Had to sell some jewelry to take care of holidays everyone there made an uncomfortable situation more comfortable. Very knowledgeable. Selling valuables is sometimes tuff. But they try to give you the best they can and offer information for other options. Havent bought anything yet. But noticed some good deals. And will look forward to going back. The return i made was descent. But the fact that they made you feel comfortable is worth more than that a lot more. People in this business are often rude and make you feel like you have very few options. Total opposite here. I highly recommend this place. Good people.

La
Review №13

The staff (three women in particular) were very unprofessional, rude and very disrespectful. My experience here was not at all satisfactory. I was very disappointed in the lack of customer service and also the incompetence of the staff thereof. Based on the services that they provide, you would think that they would be knowledgeable of the products offered. But to no avail, total disappointment. I suggest that no one even visit the business. Waste of time for sure in my opinion.

D
Review №14

I looked around for a signet ring and had no luck. I stopped in at Castle and inquired about having one custom made for me. The quote was excellent, my ring was made very quickly, and the quality of the ring is superior. I cant say enough good things about Castle! I am very pleased with the ring, the value, and the service.

Br
Review №15

Professional and welcoming. Had a great experience and will return

Za
Review №16

Always treat me well and offer reasonable prices

Br
Review №17

The guys here are friendly, knowledgeable, and honest. Had a good experience selling with them today and will be back.

Ji
Review №18

Got a great deal on some Morgan silver dollars here today. Friendly service, as usual they have more stuff to sell than what is displayed, just ask.

Pa
Review №19

Fair prices for both jewelry & coins. Replaces watch Batteries and does jewelry repairs.

Le
Review №20

Thanks to Gilbert who is the watch repair specialist he gave my grandmother excellent and patient customer service not to mention he repaired several watches for her and was thorough, timely, and professional thanks Gilbert

ad
Review №21

Wonderful place to shop. staff are polite and kind

Ba
Review №22

Do not buy anything from this store. I have been doing busness with them for years until my last purchase. When I bought a bracelet for my wife that did not fit. They told me I could exchange it for merchandise of equal value, but when I took my wife back they refused to exchange it. Or would not work with me in any way.

Ka
Review №23

Exceptional service and competitive pricing! Great watch and jewelry repair service!

Ro
Review №24

I received top dollars for all my jewelries, great service & friendly couple! I highly recommend Castle Gold & Silver Exchange for all your transactions.

De
Review №25

Bob is amazing. He is curious and kind. Great deals here as well.

Pa
Review №26

I brought in a watch to change the battery and be cleaned and the watch was working fine when I left it. I left with a watch that no longer works.

C
Review №27

Theyre honest, professional, and kind. Blown away by how honest they were... Thanks, Dean.

Ro
Review №28

Great selection of silver and gold coins!

Ri
Review №29

This store rocks!!! Definitely the place to go if you are looking for fair prices and honest folks.

Ri
Review №30

Nice place

Information
21 Photos
30 Comments
4.4 Rating
  • Address:5606 Menaul Blvd NE, Albuquerque, NM 87110, United States
  • Site:http://castlegoldandsilver.com/
  • Phone:+1 505-888-4653
Categories
  • Gold dealer
  • Coin dealer
  • Jewelry buyer
  • Jewelry repair service
  • Jewelry store
  • Silversmith
  • Watch repair service
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations