Great selection of new & vintage Native American jewelry. Kathy was very welcoming, friendly and informative on their large selection of NA jewelry, artist information/ history and stones. Great deals on some special pieces. Will definitely be on my “return to” list of NA jewelry spots in Albuquerque.
So grateful we found this place. Mora was incredible help, and listened to all of my crazy desires. She helped us design a custom ring, which arrived quickly. And not to brag, but it’s the most beautiful ring I’ve ever seen. Absolutely perfect. They were fantastic even beyond purchasing the ring: a cup of coffee every time I went in the store, a free appraisal, ring cleaner, recommending a really good insurance company, and even a bottle of champagne! Excellent experience.
Excellent service and very knowledgeable in their field. Cathy was excellent in explaining the process and the calculations. I highly recommend this establishment for any buy and or selling jewelry or coins.
Just had a great experience with Adrian. Totally helpful and friendly to chat with, always a great experience working with these folks. I spent well over an hour hand-picking loose turquoise stones and materials for my jewelry making, I never felt rushed or pushed in any way. These guys know how to train staff to keep customers feeling comfortable and well informed.
Large inventory of silver rounds, some bars and a good selection of gold bullion all at reasonable premiums. Some sales tactics as they make commissions but never felt pressured. Man (Adrian) I interacted with was nice and super helpful. 10/10 will be back.
I’m not a coin collector. However I was responsible for selling about 35 pounds of loose coins collected by my parents. Fortunately I found Lou Norris and Micah at Crown Jewel and Coin. They were both exceedingly patient with me going through the entire set, coin by coin, and explained in detail how they determined values and made their margins. They were consistent in their honesty. I checked the prices they were offering me on two separate coin databases and they were generally spot on. I came away with a great deal of respect for Lou in particular and felt like I received a very fair deal. From my perspective, high marks.
Simply Amazing!!! I have been to numerous jewelry stores and left disgusted after shady service and untruthful employees. I chose Crown Jewels and coin on a gamble and hit the jackpot. The professionalism and etiquette I was shown was awesome. Kathy the GM personally worked with me as well as educated me on anything I asked. I would recommend this store to everyone dealing with or buying jewelry.
Place is a joke they have so many employees all of which think they know what they are talking about and are super unknowlegable. And they arent they assumed my coin was fake just cause God forbid I have a coin worth 10000 grand lol so it fake. Lets put it this way the owner of abq coins had told me after I mentioned to him how big of a rip off they were said that he gave a guy yesterday 3 grand for a coin and said that he had just came from crown and they offered him 500 bucks if you have jewelery to sell or coins dont go here I literally had a 2800 hundred dollar designer branclet that was gold and silver I had to basically fight wi th the lady to give me 180 bucks what they sold it for god knows maybe buying from them is better I wouldnt know but if its anything like how they buy stuff run
Mora was an amazing help with our jewelry. Highly recommend.
They are very knowledgeable, and Professional. They have a customer for life. They are just amazing & I will only come here 😀
Sales representative Mora was very professional and friendly . When asked to look at hummingbird earrings, she promptly found a lovely set, which I purchased. I recommend this store to others.
I had a great experience finding a right hand ring for myself. Tobias was very knowledgeable and extremely helpful with assisting me to find the ring I wanted!!
I went there yesterday to sell some jewelry they were so helpful and they gave me a great deal. So I decided to treat myself to a ring for my birthday next week. As I was doing a trade they gave me a better deal on the ring I ended up purchasing. I left it to be sized and they called me back that afternoon and said it was ready. What a great place thank you Tobias you were great.
Adrian was very helpful! Will definitely do more business here
Adrian was super helpful while we were shopping for gold and silver coins. He let us wander around and ask a bunch of questions. Definitely will be back!
My husband has bought me the most beautiful jewelry from this store and has always spoken very highly of the wonderful people who work at Crown Jewels & Coin!
I got my engagement and wedding ring to you guys And I customized the ring and came out perfect
Nice employees nothing spectacular while the employee was very nice he didnt really make any recommendations or direct my attention to anything that was similar to what I was looking for. Their pricing is fair compared to what every one else was offering. Wish you could give half stars I would rate Crown Jewels & coin a solid 4.5.
This place has always been amazing to me, and the only place I buy any of my fiances jewelery! I have been shopping with them for over seven years and have gotten everything from rings to ear rings and bracelets, to my ladys engagement ring! They have always been there to help when things have needed repairs and have never led me the wrong way. I 100% recommend this place to anyone looking for jewelery at an honest price! Rose has helped me a bunch there and she always makes sure what Im getting is the best, and that I am helped out in any way I need! Best place and only jewelery store I go to!
Adrian is so kind and caring we really appreciate him working with us. Thanks Adrian for all your help!!
We were greeted by Sam who was professional, courteous and very knowledgeable about the variety of beautiful merchandise Crown Jewels has in their stylish store. We were shown an awesome pair of pearl earring which we purchased on the spot.Great experience!
This business has survived and thrived during the pandemic because everyone in the store is customer focused. Today I worked with Sam Hauser, who helped me find just the right piece at just the right price. He’s knowledgeable and patient and not pushy. Crown Jewels is truly a success story for our city.
Great service at a fantastic price. Im very happy with my new purchases. Mora was so patient with me even though Im such an indecisive person. She was an incredibly knowledgeable professional. Highly recommend! Ill definitely be back again.
Thoroughly enjoy my stops at Crown Jewelry. The staff is professional and knowledgeable about each piece of jewelry sold. They work for you and the prices are affordable with an outstanding selection. Tomas, Mora. Rose and Sam are the Amazing Go To Reps. I never leave without an exquisite item or two. ☺
Great place to buy Coins and Jewelry..... Always willing to work with you and give you a fair price. A++++++ on customer service..... KEEP UP THE GOOD WORK!
Great people work here and offer great service and outstanding quality jewelry.
Earl is always a pleasure to deal with when buying any numismatic and/or bullion products!There are coin shops closer to where I live and I go out of my way to deal with Earl!Hes very fair, very friendly, and truly out to help the younger coin collectors like myself! You can tell that this isnt just a paycheck for him, he is passionate about this hobby and will gladly help in any way he can!5 stars isnt enough as far as Im concerned, Earl and the team at CNC are terrific!
Once again you guys have out done yourselves. My wife and I have done business with you for several years and have always been treated fabulously. Our visit on Saturday was no exception. We were helped by Michael and wanted to let everyone know what a great experience we had. Prompt, professional and courteous service, honest and no pressure to buy or sell. Thank you!
Inconsistent service and pricing, depending who is helping you. A complete rip off if its the wrong person. Employees can be condescending and rude. Often avoiding answering legitimate questions. I will never, ever go back .
Crown has some really nice pieces, especially Native American jewelry but other items as well. They also special ordered me earrings that I wanted. There are tons of jewelry supplies too if you are looking to make your own. Nice to support a local business. If you are interested in coins or bullion, Ethan is very helpful and knowledgeable.
Thanks you Ethan for all your help at the store. He answered all my questions and was very helpful. Enjoyed my visit to Crown Jewelry and Coins.
Rose is absolutely wonderful! My wife and I had been searching for a replacement ring and every jewelry store we went to we were ignored. Not once have we felt out of place shopping at Crown Jewels & Coin the entire staff is so friendly and knowledgeable.
When I went to the store to do some shopping it was an excellent experience. Kathryn was a great help as well as all in the shop. I will be back for much more shopping. Thank you so much
We had a great experience here buying coins and a couple of rings. Shout out to Tobias who was great, and provided AWESOME customer service!
We had a very positive experience with the team. A special shout out to Adrian Caldera who gave us outstanding service.
Go to Albuquerque coins. I wouldnt call this place a coin shop but a jewelry store that has coins. Most of the coin transactions require one employee to refer to another about pricing. Hopefully you can pick up something undervalued by the inexperienced staff. Also they didnt have any coin flips.
My wife lost diamonds from her engagement ring before Christmas. I was able to find a nice diamond at a much lower price than other places I checked in town. I did not expect to get the ring back before Christmas, but was pleasantly surprised to get the ring back early even though they were very busy for the holidays.
Definitely my jewelry store of choice they’re very honest and nice they also have amazing deals and awesome jewelry
I always enjoy going to buy jewelry at Crown Jewels & Coin. They always greet you right away and provide excellent customer service. I highly recommend them for your jewelry needs.
Their team made it all happen! My sweetheart was in hospital here after a difficult surgery. I brought in a stone and needed to find an appropriate setting. I had a gold coin I presented as trade. Kaye, the sales clerk, was very helpful and understanding. She went deep into the showcase and found an antique white gold ring that was perfect for my gal. Only one problem: I was only in town until the end of the week which didnt give the goldsmith enough lead time. Kaye was able to work this out, with the ring being done on Friday. Prosper, the young counter man, gift wrapped it nicely. I also walked out with a couple hundred bucks change from the gold coin trade. They could have easily kept that portion and called it labor. I was extremely pleased with my purchase, and recommend these honest jewelers to everyone. Thanks Crown, and thank you Kaye!!! My sweetheart loved the gift.
Just purchases and re-sized my 10 yr anniversary ring- The customer service is INCREDIBLE! Family owned and operated, does not feel like a traditional jewelry store. AMAZING prices, TONS of variety with a vibe that makes you want to return again and again. Not just a diamond store, but so much more- Truly represents NM culture with class and style. Ill never shop at the big box stores again.
Just had an actual Jewelry Emergency and luckily we went to Crown Jewels & Coin! Our Cats knocked my fiancées engagement ring into our garbage disposal and you can imagine the rest.. We purchased the original engagement ring at Crown and so we went back to see what could be done?? Mora was our sales associate and she did fantastic! Not only was she great at her job but she was kind & understanding as well. We actually were able to trade the old ring in “as is” and purchased another even more beautiful than the original! As always we got a fantastic deal and we’re treated like royalty! Places like Crown Jewels & Coin are few and far between here in Albuquerque and I’d recommend them to anyone looking for top grade stones at bargain prices! Ask for Mora she is awesome and will treat you right!!
I was treated as a valuable customer and that has been my first time in there. Prosper and Kathy were very attentive, professional, knowledgeable. I felt very welcome there and I would go back there over and over and over because of the way I was treated thank you very much Prosper and KathyThanksTeresa
I did a gold/silver trade recently and was happy with the transaction. I got a fair deal and I would trade with them again.
This is my favorite coin shop to visit. Ethan has been my salesperson the last 5 times I been in there. I swear this guys is always working there when I come in. He is super helpful to me every time and helps me find what I am looking for. Always friendly and welcoming. I have been to several shops in Albuquerque but here I feel at home here. Best selection you can find in Albuquerque. Thanks!
09 June 2021Crown Jewels and Coin (in ABQ) is locked on! No wonder they’re busy all the time and have an overall 4.9-stars rating (out of 456 reviews). That’s a hair away from a perfect 5.0 review! If you’re OCD about your watch collection like I am, why bother talking your valuable collection anywhere else? I had to get some new batteries (x4) installed in my Casio Pathfinder and some links added to a Zodiac watch and Crown Jewels and Coin took care of me on the spot! I thought sure I’d be leaving my watches with them overnight, but no – they jumped on ‘em right away and 20-minutes later I walked out with two completely functional watches – thanks, Crown Jewels and Coin!Even though I’d already been taken care of by employee Tobias Ramos, it seemed that the rest of the employees at Crown Jewels and Coin made a point of asking me if I needed to be helped – now that’s grade A service! Tobias Ramos took care of me today, but another employee (Rose) took grrreat care of me yesterday when I stopped in for my first visit.This place is great and I will be back! It’s reassuring to know that there are still people out there who care about their jobs and Crown Jewels and Coin is definitely one of ‘em!Thanks again, guys! I reeeally do appreciate it.~Allen
This is one amazing place if your looking for coins or jewelry at the best price you can get with some badass customer service go here!! Me and my son collect rare coins and historic coins and for over a year we couldnt find one place that charged a fair ngc price for graded and non graded historic coins Sam has helped me and my wife and they are the best !!! They always give my kids lollipops and teach them about gold and silver Amazing experience hands down!!!
Went into the store yesterday. What a great place, kind people, good prices. Tobias was great and we will definitely be back soon!
I was helped by Rose. She was awesome. It is important to me to treat others with dignity and respect. Rose certainly returned that to me.Place was clean, secure, friendly and fair. I felt welcome and safe. Looking forward to my next opportunity to shop there.
Sam was very knowledgeable and professional. My husband and I found a perfect pair of earrings to celebrate our anniversary.
I love this store not just for amazing customer service but they are knowledgeable and great services. No doubt in my mind Crown Jewels is one of the best store in Albuquerque, great and amazing price. Thank you again. We are happy to feel welcome and not just as a customer but a family or friend. ❤️❤️❤️✡️💍
A wonderful experience very knowledgeable staff Sam helped us today to find the perfect ring for my wife
As far as coins go, DO NOT GO HERE FOR JUNK SILVER COINS.They charge way over market for worn and cleaned american silver, and their foreign silver is something they sell as 90% silver by weight. Doesnt matter if its 40% Eisenhower dollars to 80% canadian junk, theyve told me multiple times we dont really know about coins, so we can only sell it and price it as 90% bullion, which is total BS.If you want coins, go a few doors down to a legitimate coin shop.
Excellent customer service. Great staff! Will definitely be coming here again.
Best jewelry store! Great prices and Mora is so helpful and patient and kind. They also have coins! Ethan is the one to look for. Thanks crown team!
The staff goes above and beyond to serve you.
I don’t even know where to start. I originally bought a set from this location when it was Krueger’s. I was looking to trade and or sell that set. Every and I mean every chain Jewelry store in town told me my diamond had been chipped! I was so upset and discouraged and believing it was true. One Saturday I thought I would call Crown and see what they could do for me since they took over this location. I first spoke with Michael and he was so sweet and kind all while I was having a melt down and in tears in the phone. He told me to come in. So I did reluctantly. He greeted me and was ever so kind. Then he brought Frank over to assist me better and let me tell you....Frank made me believe there are still good honest people out there. He addressed all my concerns, proved to me my diamond was not chipped and in very good condition. Needless to say a week later I walked out with the most amazingly beautiful ring! He did such a great job with the new setting and I only now have tears of joy when I look at what he did. I HIGHLY recommend them and all their employees. Exceptional from start to finish. Customer for life right here!! Thank you Michael and Frank!!!!
Amazing customer service!! So thoughtful, kind, and really listens to what I asked for. Most recently I called before going in and spoke to Prosper after having my wedding ring stolen. I gave him my wish list, he went to look at his stock and said I have the Perfect ring for you. When I arrived he had picked out the most beautiful ring!! And YES it was Perfect for me! I have worked with Kathy before who made the most beautiful halo necklace for my daughter!! Since then I have returned for all my pieces. I knew this would be where I’d find my new ring again!! Each and everyone of her staff are amazing! I have since decided to get a New wedding ring, I Rose helped me to put it together and it was amazing. I took it back in to change the prongs. I am beyond blown away. I am excited for future designs.
You will not find a better, more reliable and honest jewelry store anywhere in New Mexico, my husband Benjie and I have made numerous visits and purchases at Crown Jewelers, Mora, Frank and Kathy, along with the entire staff will literally go the distance to make you feel welcomed and respected, their no pressure sales approach will keep you coming back time after time, if there is an issue with a purchase, I can guarantee you they will make it right, regardless of the expense they may incur, this was most pleasing to meEvery time we shop there, we feel like we’re visiting family, there is never a sales attitude, it’s all about you, not the sale . This is breathtaking.
Great store! Lots of good, high quality stuff, especially for gifts. Ethans the man for coins, he knows his precious metals.
My first time purchasing from Crown Jewels and I have to say the customer service was outstanding! I was treated with so much respect and professionalism. My family and I will definitely be making many more purchases here!!
We’ve made numerous purchases over the last several years and have been very happy with the jewelry. We will keep coming back for years to come. It’s always a pleasure to work with the staff and support local!
I go to crown Jewles and coin for all my jewelry needs. Tobias usually helps me out. He’s kind, very informative, and always gets me the best bang for my buck!
Michael, the coin manager sold me a roll of silver buffalo dollars; hes an honest and trustworthy salesperson and gave me a great price! Highly recommended.
A few months ago, Michael, the coin manager, helped me to sell some gold jewelry, and got me a GREAT price. I highly recommend him as an honest, hard-working salesperson.
Prosper was fantastic. So professional and helpful. Thank you!
Very personable & experienced people.
We found this place on a whim. Best choice we made! The customer service is outstanding! They treated us including our children kindly and with respect. Felt like they rolled out the red carpet for us! It was amazing! They are very patient and helpful. Mora was our sales associate and she is the best! She helped us find the perfect engagement ring. Then a couple months later with only 2 days before our wedding, she helped us with purchasing a new wedding set and getting it sized up and ready just in time for our wedding ceremony! This whole transaction occurred online and through texting! She made everything better than expected! This the the only jewelry place we will be doing any future purchases with from now on and recommending to family and friends!
I just recently proposed to my girlfriend. I was ring shopping for a month. I looked around town- Santa Fe and ABQ and came across this local jewelry shop- Crown! I was greeted by Rose, who was very helpful in regards to finding the perfect ring for my girl. We went back and forward for 2 weeks and she was very patience and not pushy at all. I’m a sales man and I dislike sales people who are there to make commissions only. I respect sales person who are there to help their customer and do the right thing. All I can say is, I’m very pleased and a happy customer. Thank you!
I just stopped by two stores in the area that carry coins. One store seemed honest and fair, but didn’t have what I was looking for. So, I came to Crown Jewels and Coin. They were friendly and seem to be very customer oriented. I am not an expert on pricing, but I did compare prices elsewhere just now, and I believe that they offer very good pricing.I’m happy with my purchase.Thank you!
Looking for a 25th anniversary present for my bride. They have a great selection of diamonds and gave me a great deal on a diamond for my bride. Rose Montoya-Caldera was awesome. She made the shopping, selection and purchase process a total breeze. I recommend Crown Jewels & Coin for any gift of jewelry (gold, silver, diamonds, or other precious gems) and also a wide selection of coins and Native American jewelry.
I love this place. The customer service is awesome. They are always willing to answer any questions you have. The prices are amazing too.
I love vintage jewelry and my husband brought me here to do a little shopping for something shiny. I have never felt so comfortable in a jewelry store as I did in this store. There wasnt any of the usual pressure to buy out of our budget, or to buy immediately. We were helped by Earl and Kathy. They both are perfect examples of what customer service should be! Absolutely awesome! When were ready to make more purchases we will most definitely be back. I cannot recommend this store enough! Thank you for the services you provided today!
Nice place to just shop. Great specials. Bought a mens diamond ring for 125$ beautiful white gold with diamonds
Ive been there a handful of times now and everytime Ive gone I have been treated with respect. When I say that I mean I not treated any different than the couple next to me purchasing a ring for thousands of dollars and I was just getting a ring fixed.kudos to them
Bought very nice 22 and 24k gold chain, pendants and rings. Good discounts and nice customer service. The staff there are awesome and the owner is very courteous & hospitable. Thats the only reliable place Ive shopped so far.
No better place to buy jewelry and pre-owned watches. Friendly, helpful staff.Been trading with these people for years. they are absolutely wonderful!
When I first walked into Crown Jewels & Coin, my party and I was greeted by Tobias. I had seen a pretty necklace I was interested in but wanted to strike a deal, which would have been about $50 less than the total price with taxes. After Tobias had asked a manager, whom was loud and rude to him, she told him no and unfortunately he had to tell us no. We were extremely turned away by her demeanor but we were already there and wanted to look around still. We then seen another item that was 3x the price of the first item. Tobias was there immediately taking care us, as he could see we were serious buyers. Tobias empowered himself to make an important sales decision; he came through with an even better deal than we had initially wanted! He also included a gift with purchase! We are very pleased with him and would recommend anyone to ask for him to assist with your needs. THANK YOU, TOBIAS!!
Excellent customer service, good prices both selling and buying!
Kathy and Tobias at Crown Jewel & Coin are the absolute best!! We feel like we are visiting family when we go in, which is regularly!! The best prices and service, second to none!! You will find something to accomodate ANY price range for gifts, birthdays, Holidays, or just because!! But wait...theres more!! They can handle any jewelry repair, custom orders, watch sales, service,...pretty much anything relating to the field!! Dont go anywhere else! See you guys soon, E
I have not purchased anything yet, but I did win a gift for their 12 Days of Christmas promotion, and the staff was friendly and accommodating. My wife loves the selection of jewelry and I am sure I will will be reaching out to them in the future to find that special something!
Sold my US silver coins for melt value. They were very fair and courteous.
The customer service here is great! I especially need to mention an employee, Prosper Marquez. He was so patient and helpful. He made my experience there so pleasant and I will definitely use Crown Jewels and Coin for any jewelry needs. My son is into coins and also recommends this place!
Best jewelry experience I’ve had. Went in on a Saturday, just before closing time, and was looking to upgrade the stone in my wife’s ring. I was in completely casual clothes, not on purpose, just cause it was an unplanned drop in. The point of that is that most places like this would’ve just brushed me off since it was just before closing time. But not Crown Jewels. Toby treated me with 100% respect from the second he greeted me and before he knew what I was there for. He showed me a few stones and then brought the manager out (Kathy). She educated me on the different stone qualities as well as the different types of certificates. This way I could make an EDUCATED decision. Long story short, they’ve earned a life customer. The ring that was being upgraded was my mother’s (who passed when I was young) and she made sure that the staff put a rush on the work being done so we would get it back in not time at all. Knowing the sentimental value it had. Thank you Toby and Kathy for making us feel so comfortable and welcome at your store and insuring that we’d come back because if your professionalism and kindness.
They did such an amazing job resizing my ring. Will go here again.
My husband and I were referred to Crown Jewels and Coin by a local.. We were on the hunt for turquoise. Wow! They have an amazing variety of anything turquoise. The prices were extremely fair and they were willing to work with us. So glad we chose not buy turquoise from touristy shops in Albuquerque or Sante Fe which was our original plan. Ethan and Kathy were extremely friendly and easy to work with. Thank you again to both of them!
This place was great! Wonderful employees and great service to their customers. Needed my engagement rings resized ASAP and they were able to meet my needs in ONE DAY! Very appreciative for them! Worth the cost and services! I recommend this place for your jewelry repairs and resizing needs. :)
Upgraded my wife’s diamond right before our wedding with the help of Crown Jewels and coin, and have nothing but great things to say about my experience. Not only was the customer service was amazing, the prices were just as good. I will be back and telling all of my friends and family.
This shop is very friendly. Earl helped me get silver rounds and bars at a great price. He was very helpful with any questions I had. I would 100% go back and have him help me.
I take my chains and bracelets there to get fixed. And the gifts I receive are also from there. The prices are real good Always Beautiful jewellery I give it 5 stars
This is my go to place to buy and sell all gold and silver. Michah always hooks me up with fair prices.
Ive had the pleasure of working with (financing with on a few occasions) crown and jewels now for over 3 years, and they really do treat you like family. Couldnt have asked for better customer service. I highly recommend and will definitely go to them again
I would like to give a shout out to Crown jewels and coin And to Tobias RamosTobias helped me get the ring of my dreams made. I thank him and crown jewels for Helping me and making me feel so special.The customer service in this store is outstandingThank you
I recently moved to the area from out of state and one of my spare time activities is refining gold and other metals from e-waste. I tried going to several places around the area that purchase gold and found most of them trying to low-ball me with some pretty humorous reasons as to why they couldnt give me 80 percent even. I saw the ad for these guys which said that they had an analyzer so I took what I had to them. I was quickly greeted by Michael even though their store was super busy. He handled everything promptly and professionally was easy to work with and managed to (despite a minor technical setback and the volume of other business they had) have me out the door just about 30 min. On top of all that I got a fair price for the material I had with me. I will definitely be giving these guys my business exclusively.