Nice people with great customer service.. had the products I needed at a reasonable price.. I needed two magazines and ammo to send with my wife on a emergency solo trip.. made me sleep better the whole week.. thanks Omni Arms for arming my wife in her time of need!! I’ll keep spending my cash with you.
Omni Arms is SO fantastic - it is the only place my husband and I will be going from now on. As a female shopping for a firearm I was not intimidated, or condescended to at all. They made sure that I left with exactly what I was looking for, that fit me personally and with some tips/suggestions as well. I wasnt rushed and was able to take my time to make sure I found something that really suited me and my needs. SUPER HAPPY
I dont know how they do it, but Omni Arms almost always has exactly what Im looking for when I drop in! The folks there are knowledgeable, friendly, and know what theyre doing. Omni Arms has a wide selection of quality firearms in stock and I appreciate that they never tried to gouge anyone during the Great Ammo Shortage. Be sure to get on their email list! They will let you know when new ammo or new guns arrive and will notify you of sales.
The staff was very helpful and knowledgeable on the firearms. I had no problems and issues on finding what I needed. Also, the pricing on the products were pretty reasonable from other places that I have looked into. I definitely would recommend this place whether you know what you’re looking for or if it is your first time making a purchase.
Whole staff was very helpful. I am in sales, I appreciate a thorough thought process in fitting someone into the perfect product. Very knowledgeable young man walked me through the process. He had patience with me as I am new to firearms. Will return for ammo and accessories as well as my next purchase!
Great place to shop for fire arms and fire arms related equipment. The crew is helpful and knowledgeable. Why spend money on big Corp like cabelas.
Caleb, Jake and the entire staff are always amazing! They are always friendly and welcoming and very knowledgeable! They let me know, immediately, when a highly sought after rifle had come into stock. I was immediately contacted and was able to get one of the rifles of my dreams. Customer service is rare these days, but the guys at Omni know what it’s all about! Thank you guys!
Excellent service. Knowledge staff and always willing to go above and beyond to assist.
11/1/21My go to shop for most of my needs. Hope they don’t change when they get bigger, and they WILL get bigger. Great staff, convenient FFL, and not price gouging during the high demand times. Thanks Omni Arms! 11/8/21 Ammo in stock and a huge selection of firearms. Great staff with a small town feel who remembers your name. Awesome operation 👍
Omni is an amazing place & gracious FFL, where you can still walk in and get articulate, friendly, working knowledge face to face regarding your builds or just any concern about something like an ammo choice. They actually have product in stock! Things like a new extractor spring, subsonic ammo, built for sale PCC uppers and new gen Glocks. And everything including the tools and know how to help you when you simply need to talk out an engineering problem your having trouble with. They are friendly and competent. You simply cannot get the type of sophisticated knowledge and hardware from a gun website that you would get from walking in and talking to professional at omni.
Knowledgeable staff, fair prices, and a large/dynamic inventory to fit all your needs.
I went in to buy a HellCat 9 Mill & I came out with one.. They were super knowledgeable in all my questions.. Very nice people to deal with… Great prices too, I also picked up a holster. They explained everything to me about the holster.. I will only buy from them from now on!
Firearm purchase was straight forward. Clerks were friendly and respectful. The background check took 30 minutes, even with my UPIN. But its expected due to the volume of gun buyers and the fact that I have a common name. Meanwhile, I got to check out other firearms and talked shop for a while. Pleasant experience.
Omni arms is the best place to address all of your firearm needs thank you omni
Knowledgeable Staff. Great store for beginner gun owners.
Amazing customer service! Very friendly staff, and great inventory. I will definitely be back.
Love these guys! Very knowledgeable and extremely helpful in suggesting what is the best fire arm for your needs and wants. Thank you guys for everything! Love our resent purchase and it was exactly what we were looking for.
Been here several times. Staff always friendly and knowledgeable. Firearms selection is amazing, everything from revolvers to ARs in plenty of calibers. I’ll be back for sure!
Very informative and friendly staff. I had a lot of help and was given many options. Very reasonable prices and well stocked. Highly recommended place to do your shopping
Omni Arms is by far the best Gun Shop I have ever been to. This is the only Gun Shop that Ive been to and have never been judged, coolest sales associates by far. Thank you Omni Arms!
Omni Arms has consistently delivered top-notch products and service. I work in the industry and refer my customers to them with absolute confidence that my standards of quality and service will be met.
The team at Omin Arms are friendly, knowledgeable, professional and helpful. They have a great shop and some nice stock! My favorite gun store in town.
Quick fast service. I had ordered a gun online and they had it ready. My background check took just a few minutes and they had me in and out.
This place has got the absolute best customer service Ive ever witnessed. My husband, Ryan, is a frequent customer and is always treated as though hes every employees best friend. They always treat him as though hes their number one customer. And Ive witnessed other customers also being treated in a like manner. Its heart warming to see a business that sells products that can be, more or less (and quite frankly, very unfortunately), controversial still have such high spirits and create such a wonderful atmosphere within the store. Their prices, ad well as, the wide range and variety of products, are also a huge draw. Just a great business, all-around. All businesses should take a lesson from this place.
Bought my first gun here. Staff is helpful, knowledgeable, and they have a great sense of humor. Even though they might not be in the best part of town, I would recommend shopping here.
Its good. Just do your research before going so that you know exactly what you are looking for and what alternatives you are willing to consider.
Its a nice little shop with a pretty good selection, helpful staff and ammunition that doesnt cost an arm and a leg.
The Omni Arms personnel I worked with, Jake and Caleb, are courteous, knowledgeable, and willing to take the time to help with all questions or concerns. I have recommend Omni Arms to friends, and will continue to make Omni Arms my first stop for everything firearms related.
Love the guys at Omni Arms! They are the only place I use for FFL transfers. Really good group of people there.
I have been going to Omni arms for quite sometime now. I have never had a bad experience. Caleb I thank you and Jake for making things possible. I will definitely keep going to Omni for all my firearms and accessorie needs.
Top notch!Not the biggest shop in town but maybe the best. They always seem to have everything youre looking for with reasonable prices. Good people...Good place.
All very well educated and helpful in every way, everyone was nice and BIG selection of ammo and firearms, 20/10 would come again! Great gun prices
I had been looking for a particular gun for quite some time and Omni had it. I called, they put it aside for me and I went to pick it up. Once there, the staff was friendly, very knowledgeable and helpful. It was actually a fun experience and I felt completely comfortable there and I will definitely go back.
Most helpful shop in the state. The whole staff is helpful and motivated to help customers.
Great Service, low prices, plenty of firearms and ammo in stock, Easy FFL transfers, must check out Omni before purchasing anywhere else
They are very professional and have a great selection of quality weapons to choose from.
Great store and staff. Out of all the choices in town I use this place whenever I can.
Fast excellent service ! Knowledgeable staff. Definitely recommend.
Great service. Very knowledgeable. Quite a bit of ammo in stock today.
This place is incredible. The number one place in NEW MEXICO to not only purchase, but to receive knowledge of your purchase RUSH FREE!!!
Will never use as an FFL dealer again. Bigger redheaded guy with a beard is rude just stares at you. Sat for 30 minutes while the lady in the front helped other people that walked in after me. Guy who helped was not bad very helpful. All in all worst experience and they are fascist towards Hispanics.
Really great customer service and friendly people. I would definitely go back for my next purchase
Always a great experience! Great customer service I will highly recommend this place keep up the good work guys !
Bought a couple firearms from them and lots off ammo lol. Today I called about selling or trading in my AR, they werent able to help me but the guy I spoke to was able to refer me to place I could go. He didnt have to do that but that is what makes great customer service.
I really enjoy shopping at Omni Arms. Fun selections, good deals, and quality service. Highly recommend them.
Very friendly and helpful. They were able tocomplete a FFL transfer that other local shops were unable to do.
Very Respectful, Very Professional and very knowledgeable.My whole familys go to Guys.
Great people at Omni is why I keep going back. A little more expensive on things but I dont mind paying a little more to support my local gun shop.
Awesome people and customer service, I definitely recommend and I’ll be back for sure. Thank you Team Omni!
Awesome place for guns and ammoVery knowledgeable and helpful staff, best in town
Great buying experience, friendly and knowledgeable staff. Thank you Omni!!
I thought everyone that works there was very informative and professional
The best professional gun shop in town thanks fellas
They had what i was looking for at a good price
The best gun store and staff in town!! Tons of guns and ammo in stock.
Got my first Handgun here and it was a cool experience. i wasnt trying to spend more then 400 max and the one fella showed me a Tauras G3C. I appreciated his honesty about a gun i asked about before hand. They were able to help me out. Store was nice inside. I actually felt like i was in a gunstore and not a pawnshop. lol. anyways check them out. I dont see how people are complaining about how prices. I have been to many gun stores and this one was the only shop i saw with reasonable prices.
Real good service and a clean professional presentation. If you appreciate knowledgeable and friendly staff you will like dropping in to get what you require. It is a digital work environment with fast turn around. Many quality firearms and related products for men and women.
Great customer service. Very knowledgeable staff. Not price gouging and in stock!
Very reasonable prices, even during the pandemic service was amazing. Definitely a customer for life now.
Very helpful. Caleb, Jacob and Katie each took time and showed me around.
Amazing staff, incredible selection, fair prices!!!
I had a smooth and pleasant purchasing experience here. Caleb was knowledgeable, friendly and respectful.
Caleb was very professional and knew his stuff. I will be shopping with them again !!
Stopped by today and had a great experience. Would absolutely come back to this shop. Very friendly and they treat you right.
Last time I will ever stop by this place. One of the workers was sweeping around the store with a rifle. Then when I was about to purchase a firearm another worker kicked over a stool and was having a fit about how he was being treated in the workplace. I even question whether that person should even own a firearm. Horrible experience.
Professional, kind, and very knowledgeable.
I’ve been working with firearms my entire life. I’ve been to every shop in Albuquerque and hands down Omni arms is the best. Extremely professional and knowledgeable. They have taken my knowledge of firearms to the next level. If they don’t have what I need in stock they are able to get it in a timely manner. The staff is terrific.
Best place to buy your personal protection equipment
Always an excellent experience at Omni.
Great service and a good selection to choose from
Excellent customer service! Talked to Alex on the phone he was very professional and knowledgeable. Husband stopped by and talked to Alex as well along with Lee they both were professional he said and knew their stuff. Highly recommend purchase from this local facility. The two guns that we were interested in were sold out. These guys are working hard to get in stock. Also, these guys are taking major health measures so have patience people because they are doing what they can and doing what is ordered.
Email when they get ammo, they are very nice and helpful. Honest, 5 stars
Ive been here many times, sometimes Im buying and sometimes Im just browsing-- I get great customer service either way. Always helpful and friendly, never pushy. I highly recommend Omni.
Friendly and very helpful. Trying to have everyone get some and limiting the number of boxes, so their stock will last.I appreciate the opportunity to get some boxes whichll help everyone.
Amazing Firearms dealers. Professional and knowledgeable, always great customer service.
These guys are fantastic. Very knowledgable and the customer service is great. You never feel like they’re trying to push anything on you, if they have an opinion on a firearm, they share it unvarnished. I appreciate the honesty. This is THE place I use for everything from firearms transfer, to ammo, to in store purchase. They even have a nice selection of benchmade knives, which is just an added bonus.
I have been to many shops in town and this is my go to place. The staff is very knowledgeable and very helpful. They are not out just to make the sale for the sake of the sale. They actually care about what is right for the customer. They do leave the choice for you to make without any pressure from the sale staff. I would definitely recommend them.
Great friendly staff. Fair prices in store. Best spot in ABQ.
I love these guys, favorite place in ABQ !
Service was great however a dude in fingerless gloves and battle belt continually slowed down the process by telling other employees to go against what their manager had told them
Professional and friendly service. Had an online order shipped to their place of business and they kept me informed the whole time. Thanks for your patience.
Very friendly and knowledgeable staff. They have a true love and passion for all things relating to firearms.Ive purchased my last eight guns from their store.Their website is wonderful and easy to maneuver through.
Every time we have tried giving this shop our business they disappoint us with poor customer service. This shop must have a niche in the end-all, be-all ego sector because that is the vibe they put out every time we have visited. During this time of crisis we attempted shopping their and asking simple advice and were met with insulting overtones by the salesman and manager.There are so many friendly shops in town who will take time to educate and inform as to the customers tailored needs.
I will never go anywhere else to buy a gun. All sales staff and management is great. Great prices and the staff is very knowledgeable with all weapons! Thank you!!!
Awesome Staff knowledgeable friendly highly recommended !!!
A great gun store since the day they opened the door. I’ve been a happy customer for years now, these guys always have something to add to every sale, I always learn from them. If you’re looking for a professional and no-nonsense experience you can’t do better than OmniArms.
Friendly and knowledgeable staff. I had some pretty specific questions about some ammo types and magazines and Omni Arms staff was able to answer every question I had.
This place is the best! They have worked on my rifles and pistols. The gunsmith is top notch! He knows his craft.
This is the best gun store in Albuquerque. The prices are great and the staff is the most friendly and knowledgable I have ever seen. No need to go anywhere else.
I been here I believe 3 times and every time you can expect great costumer service amazing prices!!! And all around a very friendly staff! I would HIGHLY recommend everybody and anybody here. I’ve been to a few around alberquerque and Omani arms is by far the best!
Great Poeple at this place! I walked in nervous not knowing too much about firearms but these guys helped me for over an hour to help me find the proper firearm that suited all my needs. I am very happy with my purchase and its all thanks to these guys!
Love going into Omni. The guys always answer questions.....no matter how many I have! Always greeted when I walk in the door! Great selection and prices. This is my favorite store.
NEVER GO HERE! They are unprofessional and very judgmental! My husband was looking to purchase his first gun and we needed some help deciding. We went in there with the intentions to purchase a gun and left never wanting to go back. We are young but we have a family to protect and would like to not be judged for that. I will never recommend them to any one. Horrible customer service. They acted like we had not business being in there when everyone’s gotta purchase their first gun at some point. To the workers in this store don’t judge a book by its cover.
Great shop. Great selection and service. Very friendly. Had the exact handgun I wanted. Unfortunately it was $50 more than I could get it elsewhere in town or online and they were unwilling to negotiate at all on the price. I would have loved to have made the purchase from there and kept my business local but they wouldnt even entertain any reduction in price.
Knowledgeable staff. Very nice, more then helpful and overall great people. Not to meantion the impressive inventory, accessories and great prices. Definitely a go to spot and will be returning for all my firearm and ammunition purchases.
Poor customer service did not even acknowledge that I was there or even asked if I need help or had any questions guess I wasn’t white enough that’s all they would help!
This store is cool as well as all the staff in their. Bought a nice Blackhawk holster here! Great price!
Very knowledgeable, very friendly, not pushy at all. I didnt make a purchase, but I did check some prices, and these guys are definitely in line with what Im seeing in other places. Happily referred me to another store to find what I was looking for, and were still willing to spend time to answer my questions. No question was too dumb and all got clear, straight answers with no ego.
Great place!
Was looking to purchase a Glock 48 this past weekend, went to several shops in town. Found one shop in town that had a wonderful sale price on the 48 but unfortunately they had a waiting list and most other stores sold out. So i was hoping when i went to Omni Arms they would have one. To my joy they did have a few, but the joy was short lived. When i asked about the price it was much more then the other shop/shops in town. I did mention the sale price that the other LOCAL SHOP had on the 48. I was kind of set back by the response i got back from the sales associate. He replied MAYBE YOU SHOULD HAVE JUST BOUGHT IT FROM THEM...... and would not negotiate on the price at all. I really didnt want to go on a waiting list at the other shop, so i was hoping that Omni Arms would work with me. I would suggest shopping other local shops in town. Other shops have much more reasonable pricing and without the rude remarks.