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The Visionary
7333 Allen Rd, Allen Park, MI 48101, United States
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The Visionary
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Am
Review №1

First visit to the Allen Park office in June 2021. Got a much needed exam and two pairs of glasses. Service was excellent. Can see so much better. Staff helped me picked out frames and I am so happy.

Su
Review №2

I have been going to the Visionary for many years. Looking to save money, I purchased my last pair of glasses elsewhere. Huge mistake! I’m back to The Visionary. My recent eye exam and selection of glasses was wonderful. I haven’t been able to see this well in quite a while. You get what you pay for. In this case, i am extremely happy with my experience and highly recommend The Visionary for your next eye exam and glasses!

mi
Review №3

I have been going to the Visionary for my eye care needs since they opened. Annette and her team are professionals, they provide a personal, thoughtful, and easy experience for all of their customers. 11/10 couldn’t recommend more!!!!

Sv
Review №4

Very helpful and friendly staff.

Je
Review №5

Very professional. Excellent selection. Outstanding service and follow-up.

Ni
Review №6

We have gone there for a couple years and I’ve always loved it. HOWEVER, a few days ago my son got a piece of mechanical pencil in his eye. I called and they said come in by such in such time. I showed up exactly at that time. The optometrist casually saw patients while we waited. Now, I am not a person with a sense of entitlement, but you would think there would be some sense of urgency in getting it out. Then, when she tried, she lost patience with him because he was a) freaked out, and b) someone was coming directly at his eye with something. He got anxious, she said you’re not cooperating and gave us the address to an ophthalmologist office. THEY were so patient and took as long as needed to get that thing out.I understand we interrupted the entire flow of patients at the visionary, but emergencies happen. Plain and simple, we were not a priority at all. The ophthalmologist was shocked the actual eyeball wasn’t scratched due to the amount of time it was in there. I’m doubtful that I want to continue to take my family to The Visionary in the future.

Li
Review №7

Highly recommend. My family have been cared for by the Doctor and Staff at the Visionary for more than 10 years - caring and professional. If you looking for high quality care and products this is it. The Visionary!

Ch
Review №8

This place is top notch. I was referred by a co-worker that said they are the best. He didnt lie at all. Great customer service, very thorough exams, very helpful, and they even just followed up with me to see how things were going with the new glasses that I got from them three weeks ago. Ive never had an eye doctor follow up like that. I HIGHLY RECOMMEND this place to anyone in search of an eye doctor!

ti
Review №9

Great place and great staff to assist you in every way possible. I just invested in prescription sunglasses and wish I had done this sooner. I ❤️my new sunglasses 😎

Gr
Review №10

Im very happy that I switched to the Visionary. (we formerly went a big chain brand) Dr. Ciak was very thorough. Jessica did an excellent job picking out frames for me. My wife was very happy with that! So, I got the sunglasses too! Now my family goes here exclusively. The whole team makes us feel very welcomed and comfortable. I recommend The Visionary.

El
Review №11

The staff at The Visionary is excellent, always greets you when u come In and ready to serve you promptly. My eye exams are spot on when I get my new glasses . They also have a big Selection framed and the staff will is willing to select frames you might not realize you look great in! This is the place to go and see and be taken care of!

Da
Review №12

Asked for lens reduction, they stole my money. Did not reduce anything. Went to my old optometrist & they did a fantastic job.., sadly they’re super far. Do not recommend.

He
Review №13

I have been bringing my daughter to these amazing ladies since she was 3. They have such patience with her and make her feel like she is their only patient and give her their full attention in helping her select new glasses. Not an easy task with a child! We now live 45 minutes away and still drive here for all of our glasses needs. Wonderful place and amazing staff!! A++++++++

Va
Review №14

I have been going to The Visionary for a number of years now and Im very happy with my experience. They are terrific, from the thorough examination to the selection of frames! Without a doubt they are the best Ive found and Ive been to many. Im so glad a friend recommended them to me all that time ago. Ive been very pleased with them!

Mi
Review №15

Nothing to say but the BEST!!!The reason its hard sometimes to get an appointment is because this place is so good they are constantly booked.Prices are very reasonable and the staff is amazing.TOP SHELF!

Va
Review №16

The Doctors are great and the staff is wonderful. The prices are worth a little drive. They will never try to sell you glasses you dont look good in or something you do not need.

Be
Review №17

I have been going to the Visionary for years and love their service. I moved about 30 minutes away and still continue to use the Visionary for my eye care needs. They staff are friendly and helpful. Their appointments are always on time. I would recommend the Visionary to anyone.

Ch
Review №18

Came here because of the reviews. I had glasses previously from another place which i accidentally stepped on one night. I had progressive lens with my old glasses. The Visionary did not recommend them. I asked the doctor at the exam about it even.I am the type who reads a lot of reviews on Amazon before purchase. I tend to take my time when I make a purchase. Well, when I arrived.. one female was sorta helping me find some glasses. I say sorta, because she didnt really do much to recommend glasses that work with my face shape. She seemed to just be handing me the more expensive glasses. When I didnt pick something right away she moved on to someone else. So female #2 comes over and pretty much picks up where she left off. I ended up feeling rushed and ended up with some frames I wish I wouldnt have got. Then to add on top of it, to read like a book or something on my cellphone I have to take my glasses off because I cant read anything close with them on.Once again I went because of the reviews... next week I have a new eye appointment with a different place. I went today to look at their glasses and they recommended glasses that would work best for my face shape. I well much more confident about the frames i picked this time. This is what I was expecting from the Visionary.

Mi
Review №19

I have ordered regular prescription glasses and had them help me with a pair of prescription sunglasses. Every single time I have gone I felt taken care of, and like they helped me explore all my options. I am a very picky person and can be quite particular, they were more then happy to put up with my indecisiveness and steer me in the right direction. I have worked with almost all of the employees there and everyone was great and fun to work with. There is clearly a culture of positivity and support practiced at this office. Wish more places followed their lead!

Ch
Review №20

I love this place! My glasses are perfect and I actually was fitted with contacts that I can see out of! I had quit wearing contacts because reading with them in was a problem. Not Anymore! Thank You Visionary!

Sa
Review №21

Everyone there is personable and genuinely wants you taken care of. I always recommend them to family and friends. Wont go anywhere else.

To
Review №22

The staff and Doctors are excellent! I have been going here for years and will continue to do so. The customer service is the best! They really care and take the time with you instead of just trying to rush you out the door. I cannot recommend them enough!

Da
Review №23

Ive been going to the Visionary for several years. They give excellent customer service. They are really good at adjusting your glasses for a proper fit. They have a great selection of frames to choose from.

Jo
Review №24

Been going here for years. There is usually minimal wait time, and the staff guves you one on one attention. They call to check up on you and are super friendly.

Re
Review №25

I have always had the best experience at The Visionary. The staff is just the greatest. Everything is always fully explained. The latest and greatest frames are always available. Youll be doing yourself a favor by going to The Visionary.

Ma
Review №26

Great service and awesome staff and doctors. Would highly recommend.

Da
Review №27

I was having issues seeing my computer screen and hadnt been to an eye doctor in many years. They were able to get me in the very next day. They were all friendly and professional. I did have to order glasses and they were in within a week. I would highly recommend.

Ni
Review №28

I love being a patient here. I moved out of state a few years ago and didnt even go for an exam while I was gone. When I moved back to Michigan, I went back to the Visionary. Then I moved farther away and went somewhere else...that was terrible. I drive over an hour to get my exam and glasses at this office. I have never had a bad experience here and I love the staff.

Ku
Review №29

I have been going to the Visionary for quite awhile. Appointments are always prompt, efficient and timely. All of the employees are cordial, friendly and very helpful. Form contact to glasses, they know their stuff!

Gl
Review №30

The staff is extremely helpful and professional when picking out new glasses. I left there with more knowledge and they make it a fun experience. Would highly recommend!

Ch
Review №31

Can you see me now? I can - LOLSeriously, Great place, Clean Professional Environment & Wow, the Customer Service is Beyond Exceptional! I agree they treat you like family, just not the sibling rivalry type - more like grandmas and not saying anyone is old - they just truly listen and care. Always there for you EVERY TIME your in need - I would highly recommend.

Bv
Review №32

Theres a reason for the high rating. The staff is very kind and the doctor was thorough. A+

Da
Review №33

Ive been going since I was about 12. Annette is amazing.

Ja
Review №34

As a former optician, I know when Im getting professional service. The Visionary scored excellent marks in all areas. I highly recommend them!

Pa
Review №35

I love this place. Ive been 3 other places and this place is my favorite. Nice and helpful staff.

Mi
Review №36

I have been to several different eye care stores but The Visionary is in a class of its own. It is more than eye care and optical fittings, it is an experience! They will give you excellent care, and help you pick out the right glasses to look your best! If you have eyes, you need to go here!!!

Ni
Review №37

I had to try this place after seeing a 5 star rating. And yes, this place is worth it. Very nice people. Below are my ratingsOptometrist:Knowledgeable: 5 / 5 stars,Detailed exam: 5 / 5 stars,Advise: 5 / 5 stars,Cordiality: 5 / 5 stars --Staff:Cordiality: 5 / 5 stars,Price: 4.5 / 5 stars,Suggestions: 5 / 5 stars,Honesty: 5 / 5 stars,I am surely going back to them for my future needs.

Ce
Review №38

We love it here! My sister and her family also come here and they love the Visionary! Great selections, clean, and friendly service!

Ad
Review №39

Great atmosphere, friendly staff, great selection. Clean and easy to find location. I would highly recommend them.

Mr
Review №40

Great service. Very caring people who put the customer first.

Me
Review №41

Excellent customer service they are professional and proficient! They stock a wide variety of frame selection too. The ONLY place I go for eye care and eye ware!!

Er
Review №42

I actually look forward to coming here for my appointments, amazing place,amazing doctor, she is the best eye doctor in the world, love this place :)

Ma
Review №43

The Visionary staff is very knowledgeable and always helpful!

Ru
Review №44

I am a new patient and now a big fan. I was in a bit of a dilemma when I was headed for vacation and learned at the last minute that my long term eye doctor no longer prescribed contacts. I didnt know what to do but when I called The Visionary, they were so accommodating I couldnt believe it. I got samples based on my previous rx and scheduled an appointment the week I returned. The eye doctor listened to everything I said and the exam was one of the most thorough Ive ever experienced (Ive been wearing contacts for at least 40 years). I was fitted for both contacts and glasses. Couldnt be happier with either the customer service or the medical care I received. I highly recommend checking them out!

De
Review №45

I had my eye exam in May, Shortly after receiving my new RX I began having problems reading. Anette readjusted several times with no improvement. She suggested a re-exam. RX changed, new lenses and I could read again. Thank you. Deb

Li
Review №46

Excellent service, friendly and helpful staff and a great selection of frames and lenses.

Yv
Review №47

The visionary treats you like family! The service is top-notch.

Ja
Review №48

Very friendly staff! In and out in no time. Very proffesional and great selection of glasses!

Je
Review №49

Great staff and frame selection. See Annette!

Ne
Review №50

Great Staff and Doctors. Wide selection of glasses.

Mr
Review №51

Excellent staff.

Information
5 Photos
51 Comments
4.8 Rating
  • Address:7333 Allen Rd, Allen Park, MI 48101, United States
  • Site:http://thevisionaryinc.com/
  • Phone:+1 313-389-3937
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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