Very nice customer service but I would not recommend their products at all. I purchased a backpack for my son and the color on the leather straps stained and destroyed several of his shirts. Poor quality.
Amazing service! The associates here were awesome and took great care of my mom. They offered to ship items to our home since they knew we were visiting from out of town. They also allowed us to purchase items and held them in store for us so we didnt have to walk around the area carrying our bags. I definitely recommend visiting this location.
Management and workers are snooty. There ones in particular who maybe the manager. (Definitely gave off that energy and my youngest daughter agreed, without me mentioning it). She gave me one shoe to try on. Mind you, I purchase from Kate spade online and surprise all the time. Also, during a visit before I was given the box. However there was one friendly brunette who was alive and friendly. Although I didn’t get her name, she was very welcoming until she mentioned the price is as is, when no one asked ! Mind you this is Kate Spade a lower cost brand compared to others. To make a long story short, I left and went to Tory Burch and brought the large Kira... Great customer service @Tory Burch Learn from them...
Good food and Amazing service. Will definitely be back.
Recently made a purchase by telephone. Staff was courteous and helpful in finding the particular item I needed. Service was prompt and attentive to detail. Even had a follow up phone call to confirm my details.
Lovely Store and Attentive Service. The displays are beautiful and the sales people are available and helpful but not pushy. I always enjoy stopping in.
Nice store. People who work there were very patient while my husband and I went back and forth on what items we wanted to buy.
Apparently, my experience in this particular store is not in par with the other reviewers. My second attempt in this store was yesterday evening, as I commute through the Oculus on the daily. Looking for 2 formal outfits (dresses) for a trip to Rwanda. Was ignored, stared at and made felt out of place. My first attempt was early May for attire for the Cannes Film Festival. I am DONE with this shop. Despite how pretty their window dresses are, the staff is simply awful. Yesterday, I ended up going to REISS, spent 2 hours with one of their stylist who made me feel welcome, appreciated and important. Maybe the Kate Spade staff can take customer service lessons from the next door competitor?
Everything Kate Spade. Love love love the shoes. Love love love the selection it is. As with all of Kate Spades products each is classic and classy like the designer.
Love this store!!!!!!! Charming muses and lovely clothes, bags, and jewelry. Just wish that some of the clothes were machine washable and a tad less pricey.
Cute store with cute items. It is a little on the smaller size but friendly staff and clean shop. Will be returning.
Great customer service, loved their display how it is presented
Cute watches and cat bag. Needs more Shiba Inu stuff though.
Divine merchandise. Incredibly helpful staff.
Amazing designs, wonderful staff and service.
I love Kate Spade, love their design.
I want to live here! Need I say more
Nice people, good products
Nice and elegant boutique
Wish I could afford it all
In love
Nice place
Love Kate Spade
Love it
Store of the well-known American brand for clothing and accessories purely dedicated to women and located inside the Oculus on the upper floor of the two intended for shop windows near the tunnel that leads to the 3 and 4 WTC. Staff very kind and available for assistance sizes or models and ready to advise indecision
You can go in and browse. You always find something.
Worth checking.
I became adored