This was our first time in this store and we will definitely be back. The customer service was excellent! I had questions about several different products and Gil was there to answer them all and never made me feel like I was an inconvenience. Also he was so nice helping me pick out items that would work for me and not just trying to sell me products I didnt need. And you cant beat their prices!
Michael always is great assistance and we enjoy the products ! Come see mike 👍🏼
They have great products at way low price! Love this store!
This place is an absolute gem !!! I usual spend so much on makeup but here I can find amazing brands for such a good price. Michael was absolutely amazing and helpful
Sales associates very helpful and prices are great
Was a part of the Origins contest last month and won! I was contacted by the company to come in and receive some free goodies! So many good brands and amazing deals! Angeles helped me pick out all of my free goodies from Orgins and some☺️👏🏻
I had a great experience today at the cosmetics company store at Allen, Texas. The staff is really friendly and helped me find everything I needed. I will definitely come back.
Exceptional customer service. Highly recommended!!!
Gil at the Allen store is incredible! He makes you feel like family. Incredibly knowledgeable and kind, he walks you through the store, assists with your choices, makes you feel like you are the only guest at the store. I’ll be honest, I did not like coming to this store, but Gil has changed my opinion of this store and the people that work there and customer service level they have to offer. They have everything from MAC, Tom Ford, La Mer, Clinique, Too Faced, Smashbox at excellent prices and there is always a gift with purchase. Please give them an opportunity and go visit The Cosmetics Company Store in Allen. You will not regret it. Ask for Gil!
Great prices and huge variety of cosmetic products. Store is clean and staff is friendly .
Today was my first time at this store and I really liked how everything was very clean and the employees were so kind and respectful! I will definitely be coming back soon:)
This store is amazing and the sales associates are very helpful.
The products are amazing and super discounted. Highly recommend it for anyone looking for high-end products in a very discounted price! ;)
Such an amazing experience with the Store Manager Angeles! She was incredible, took her time with me and was super patient. Store was clean and well kept and the whole team was very kind! I will definitely be back!
Love to shop at this store. They have lots of brand with great discount. Recommend this place for everyone.
Ana was very helpful along with the other sales associate I wish i remembered her name they both went above and beyond !
Brenda was so helpful! She is amazing! she gave me the ultimate customer service experience! ♥️
Angeles is amazing!! She helped us pick out our free gift when we purchased our Jo Malone perfume! Great place to shop for cosmetics!!
Michael thanks a ton. For a wonderful service. ♥️
Ms.Brenda is amazing.great customer service.Always in a great mod and enjoys her job. Thank you 😊
Loved the special promotions and product choices! Staff is friendly and patient in answering questions. Will be back.
Loved this store. Ana has helped me with finding my perfect shade for foundation
Great prices!!! I am very satisfied with my purchase and would recommend this store to my friends!
Im along time customer and I love the service. Ana is always such a joy. Her customer service is incredible. I always find amazing deals and treasures!!!!!!
10/10 would go again. I walked into that store not knowing what to get for myself and walked out impressed, satisfied, and happy! Staff was super friendly and helpful! I felt so welcomed in the store, the store was so clean and organized(you’d be surprised of some of the stores I’ve seen) overall I’m happy with my experience and I can’t wait to go again!
The store was so clean and everyone was so helpful. Especially the manager helped us a lot, she was SO kind. Thank you so much!
Brenda is absolutely awesome!!! Gave us the personal shopping experience. Thank you!
I love that most of the staff here is fresh and taking care of making this store great. So much has improved, not only in the way the store looks (so much cleaner) but in the level of customer service. Dont give up on this store. Come back and see for yourself!
They have a super duper deal. I got a tf bitter peach which rarely see at the outlet
I have whitish complection so either I found very light or very dark foundation or compact powder.Also if you knew what you need then you should be visiting otherwise there is not much help from staff regarding best product for your tone if you are beginner.Trials products are available for various brands. So try and buy. As you cant try directly apply compact on face in the time of corona I end up buying dark compact.Also they have discount going on.
A great collection of many cosmetic brands under one roof to choose from.
Great store, great products and amazing staff!
Amazing service and prices, will definitely come again
Great products! Will definitely be coming back
They were excellent super best you got I brought three customers out here
Excellent customer service!! The manager was super helpful and kind!♥️ The store was so clean. Thank you so much!
Amazing customer service, loved Lisa! Will definitely come back again!
Had a great experience here! Came in knowing I wanted a fragrance but not sure which one and the staff helped me find one I loved. The store is clean and organized and I will definitely be back!
Excellent oportunities, loved it! Great brands and discounts.
Poor customer service. unprofessional staff.
They should learn how to talk to their customers. Do not know how to provide customer satisfaction and fail to assist their customers.
Great service and variety of cosmetics brands!
Not nice experience at all. Anna and Lisa two employees who said they were managers were neither considerate nor helpful. We bought a bobbi brown foundation and by mistake got a wrong color. We paid and then in next 2mins realised its the wrong color. We asked them to exchange or return and they said they do not have an exchange or return policy. We tried explaining them our situation that we just bought and did not even step out of the door and want to just exchange this with a different color of the foundation but they failed to understand at all. I understand the no return and exchange policy but I also feel that the customers concern should be listen to and addressed properly. Lisa and Anna just kept on telling us their no return policy again and again and was not able to understand our situation at all. We asked them to let us talk to someone with higher authority and they said its the owner we can talk to and to come the next day for that.We just had no choice but to leave the place in vain.As per me, the products can be found anywhere, but if the customer experience is not good. Its not worth in end!!!A very sad experience. Please tell your employees to listen to the customers and help them out somehow or anyhow !!!
Great store and amazing products :)
Great experience! Lisa and her coworker helped me find exactly what I needed, 6 stars ⭐️
I will NEVER shop here again. They are not sincere nor understanding. I bought the bb-gel moisturizer by Clinique because I was recommended that it would work with my skin tone. Its supposed to blend into my skin. And it surely did not, I looked like a ghost and obviously it is not meant for African American or anyone with melatonin. And it said it was final sale unless it was defective and it surely was defective because it only works with Caucasian people. I went back to the store to try to EXCHANGE it, did not need my money back, just needed a product that matched my skin tone. The associate that recommended it to me acted like she didnt help me THAN tried to claim she tested it on me before buying and she did not because she said it was brand new so we couldnt open it. Than the manager or store manager not sure which one but he was a manager said its final sale unless its defective and I told him it is defective it does not work with African Americans and I just need an exchange for someone that matches my skin tone. He just walked away from me. So I told them they do not have to worry because I will never shop there again.
Enjoyed my shopping experience! Love my new Guy liner and foundation I got. My garage band will make it one day! I will come back here again!
Hi Jenny I shopping here all the time and customers service is very expecially Ana she very nice and so hindly thanks you so much
Ana C. Is the person who helped me! I ordered 2 Tom Ford lipsticks over the phone (F-ing Fabulous & Lost Cherry) because they were out of stock in all the stores near me, so I placed my order on Monday March 1st, they arrived today, Friday March 5th packaged carefully and with the sweetest note thanking me for my business! Ana was so sweet and took her time to make sure she got everything correct (my name, shipping address, etc.) and I’m so happy with my purchase! I live all the way in Colorado mind you, so these lipsticks had a long ways to get to me, but they made it here safely! Thank you Ana and the whole CCS team for your help!
Amazing customer service and amazing deals! The team at this location is always super sweet. And they give the best product advice!
Good price and staff is friendly@Lisa
Everyone is so helpful! Thank you to Angeles for all of your help! You’re a rockstar!!
Great prices and wonderful staff.
Great store with tons of stuff and great deals!! Do not hesitate to shop here. Very clean and staff was friendly. The manager of this place really does a fantastic job!
Love the prices at this store !!!! And Michael was very helpful
Brenda was a doll! Really enjoy all my experiences at The Cosmetic Company Store and appreciate the helpfulness of the staff!
Had a great thanksgiving experience. Not too crowdy
The customer service is great and the staff is very helpful.
Nice customer service Ana the best she was nice
Great LOVE IT HERE!!! Amazing deals 💛
Angeles was such a pleasure and professional help during my experience. An amazing person and nothing but helpful! Will definitely use in the future.
Great stuff for great prices
Fantastic customer service! Manager goes above and beyond to help customers and her employees!! In the world we’re living in today it is nice to walk into a friendly & professional atmosphere!!
We love Ms. Brenda!!!! Amazing customer service!
Excellent staff And great deals ❤️❤️
Ana assisted me very well... recommended.
Very clean, organized and the lady assisting me was very friendly!!
I love shopping at Allen, the employees are so nice, friendly, especially Ms Ana so helpful 💖
The staff was super sweet and cooperating!
Angeles was so great for us today! Love her!!!❤️❤️
Great store, has tons of deals!
Found this place and have been hooked and been back twice in one week!!
It has great service. thanks
Anna was of great help on my visit to the Allen outlet store
I LOVE this place!! The lady that helped me was so friendly and helped me find the perfect make up
Nice staff very helpful and attentive
Nice customer serviceAna is best
Great customer service and variety of products!
Good prices!
Love this place!
Very helpful, knowledgeable and professional. The manager went above and beyond to assist me by phone from out of town.
Name brand makeup at good prices
This is one of my favorite stores!!! This team is awesome!!
Went here to buy my wife some things for Christmas and the ladies here were super helpful. They asked me questions and helped me pick out some great stuff.
This store is one of my favorites!
They was very friendly I got everything I needed they help me with the foundation to eyeshadow to everything thank you
They were awesome and friendly
Love the collection and great prices!
I like that they have some high end cosmetics gift sets at a great price; however some of the employees lack professionalism. One lady at the front counter last Saturday was eating popcorn (she happened to be the only cashier up front) and proceed to wrap or touch goods with it. I mean who would want grease on their new products/packaging, especially when it is final sale? I was buying gifts for someone ... It just didnt look good. Otherwise the product selection is nice.
I am originally from Florida, and have been shopping at the cosmetics company for many many years! This was my first time at the store in Texas, and lets just say i spent $266 for over $500!! Brenda was so patient and helped me shop for over an hour!! She went above and beyond for me! Thank you so much!!!
Great place to get discounted makeup but I am shocked that they have testers for people to touch right now!!
Great help with the moisturizers!
Great service!
Went to this store for the first time and was highly impressed by the selection and Yvette, the lady who helped me. I’m new to makeup and certain skincare lines and she went out of her way to help me and find foundation that matched my skin perfectly without being heavy! She also answered any and all questions I had. During checkout I purchased around $200 worth of items and she even threw in somesamples for me! She is an excellent employee and was the only one who was actually working. A couple of other girls would pop out from the back of the store with faces like they didn’t want to be there and never asked if I or any other customer needed help. I was so impressed with Yvette and the makeup and samples she gave me, I went back to the store the next week to purchase full size bottles of the samples and lucky for me there was a sale going on! Which I wouldn’t have know about until Yvette let me know!
Ana was a great help....