Came in for a new car last week, and couldn’t be happier! Everyone is very friendly and easy to talk to. Our sales rep, Greg, was very knowledgeable and helped us pick out the vehicles we wanted. Thank you!

I recently purchased a car from this place of work and I couldn’t be happier with the service I received. Not only did I get the car for a great price but I felt reassured by the excellent customer service that they provided. In particular the car saleswoman that helped me out Sarah! She was a lovely lady and I appreciated that as a young international student she really helped me out. I would recommend this place of business to anyone that’s looking to make a purchase of a vehicle.

We purchased our car from them very nice gentleman helped us name Jim

Rented a car from the rental dept. Service was great. Friendly efficient people. Van showed aging and we needed tires replaced in middle of our trip. Rental dept stepped up and paid for the tires, no issues. The ac was slow to cool. Otherwise the experience was great. Will rent from them again.

I flew all the way from SC to buy a car from Lavery automotive. The business was in possession of one of 3 cars in the US like the that I wanted.John in sales, a young man, was outstanding from start to finish. He had a guy waiting to pick me up from the airport, gave me a detailed description of the car I was buying (letting me know what I was getting into), he was professional as you can ask for, and I got a great price for the car. The service I received didn’t lack in any department at all.I couldn’t ask for an easier experience buying a car. No hassle, no pressure, no ridiculousness, just fun. I’m in love with my car, and I can’t wait to be behind the wheel a little more.Thank you John, you’re the man. I’m happy.

Brooks in the body shop did an outstanding job repairing and aligning the bumper on the front of our car. Jeff in maintenance was superb in replacing the airconditioning evaperator, which involved removing the front seats,console and the entire dash board. I am very pleased with the service we received from these 2 automotive tech specialists. Thank you very much Brooks and Jeff

The experience was great as always! The service representative Keri was was very polite and professional! Once the technicians took my car into the shop, it was not a long wait at all. I would rather them keep it for however long they need to get the job done right! Other dealerships Ive used have gone as far as not tightening down the oil filter even and bad things have happened after that!Keep up the good work Lavery Team!! Herman

John Scalise was a very helpful and professional salesman! 10/10 would recommend and got me a great deal on a Cadillac. I would recommend going to see him!

Great sales service from Craig Vicars.He got me the car that I needed. Other dealers cant compare.

I have found in the last few years, Lavery is a dealership I can trust. And when you put your trust in a dealership; the staff are more than willing to work in your corner on your behalf to make you the best deal. Lavery works to building relationships with customers.

Keri took care of me and my vehicle as soon as I pulled in, very professional and helpful. I will be back if I have any needs. Great Service Thank You Kim Henderson

Craig Vickars and everyone is so helpful and friendly. They are the best

Had an amazing experience with their sales team, specifically DJ Suitca. Enjoyed the first experience so much we came back a week later and bought another car. Met or exceeded our expectations (and market value) on both the trade in and the new car prices. Go see DJ...you wont be disappointed.

Purchased a used car yesterday from Lavery and I just can’t say enough good things about my whole buying experience. I was beyond delighted with my Salesman DJ… He was professional and yet personable both. He didn’t pressure me and was extremely enjoyable to work with. I have no doubt that my next new car will be purchased right here from them!

Bought a new car for my wife in 2009 still have the car sent my 3 daughters to get cars and I trust the staff and service great family to work with

They were the only dealer willing to fix my car after I jacked it up thanks again to all who was involved

I was in search of a 2021 Yukon XL. I located it at Lavery Automotive and contacted them immediately. I spoke with Sarah who was VERY nice from the start and provided me with the information for the Yukon. I was driving from NC to Ohio to pick this car up and Sarah stayed in contact through the whole process. Once I arrived at the dealership, I was greeted by Sarah and her awesome assistant Ben. They answered all question I had and did an OUTSTANDING job getting the car prepped and ready to go and made the buying process quick. The finance manager, Brian, was very friendly and knew what he was talking about when it came to knowledge of the paperwork(even having to help the bank through the process). I can’t thank Sarah, Ben, and Brian enough for their dedication to helping make my car buying experience nice and smooth. I would definitely make the 7 hour drive again to purchase another vehicle from them. Their customer service was OUTSTANDING!!

Super nice people. Work for the customer. Will do what every the customer needs are . Definitely would be happy to do business with them again!!

Most of my experience was through electronic communication with Sarah. She is fantastic. Prompt on replies, upfront about things. She made the experience pain free.

I recommend to all good people. Make this your first place to look for your next vehicle. If they dont have what your looking for they will go out of there way to find what you asking for .💯 . The owner is a kind man & all the sales staff are very friendly. They truly treat you like family !

My wife and I purchased a vehicle out of state; DJ on the sales side was extremely professional and responsive as was Brian, the finance manager. The entire process could not have run any smoother from start to finish. These guys truly went the extra mile for us and were extremely appreciative and grateful. I definitely recommend working with them.

Service and keeping me in the know couldnt have been better. Service Consultant Keri Myers went above and beyond making sure I was comfortable with everything going on.

DJ & Mr. Lavery were an absolute pleasure to work with. I felt no pressure at all & I truly felt as if they both understood my fears & apprehension to purchase a used car. I know I made the right decision for me. I love my new Terrain!

Lavery Auto....Thank You!!! I went to the extreme of buying my new Silverado from out of state because I was looking for a specific one. So My salesperson, Sam, and his Sales Manager, Scotty, were super professional. There was no shell games or bs smoke screen. They dove straight into the deal. Very honest and no empty promises. When I got passed to finance, Vinny was solid. He laid everything out and again no F&I games with this and that. Laid out paperwork and addressed all of my questions. These 3 guys were honest, fair, and transparent rock stars!

Oil change, tire rotation and inspection was so fast today! And only $67 and change! In and out in under 30 minutes, including the free car wash! LOVE Lavery Automotive in Alliance! The service is worth the travel!

Very friendly sales, not pushy. Knowledgeable.

The whole staff was wonderful! Bought my new car today and DJ was SUPER friendly and helpful every step of the way. Overall great experience

I live on the West coast and Lavery did a great job arranging things for me even when I could not see the vehicle in person.

I went to the dealership to test drive a particular vehicle and Jim offered another vehicle to also take for a ride just to compare. I ended up buying the car Jim recommended. It had everything I wanted and more. Everyone was so helpful and courteous. Had a great car buying experience here. I highly recommend Lavery.

Love my new Cadillac. Thank you John Scalise for your kindness and extra efforts.

People were honest and respectful and did their jobs with pride and were very thorough.

My friend Linda DiGiulio loves Greg Ganni at Lavery in Alliance so she thought I should meet him and talk about either leasing or buying a car. Her and her husband always worked with Greg. He took so much time explaining all aspects of both leasing and buying and went with me on a test drive. I didnt hesitate after the drive and wanted to work with him.I feel very comfortable dealing with this dealership and met many wonderful and helpful people at Lavery.

I HAD A VERY NICE EMPLOYEE to help me with my recent Lease he was very helpful and explained all the new features of the upgrade vehicle to me. His name wasCraig Buddy Vicars. He was excellent!

Sam was amazing, there when I had questions and gone when I wanted to talk to my spouse. Very polite and knowledgeable

Laverys collision shop did great work on my car. Brooks Davis was incredibly helpful throughout the entire process. He went above and beyond to help with every detail possible. From ordering a special part to making sure everything was done exactly right. The work they do is great, and the people they have are even better!

DJ Suitca was amazing to work with. Friendly and honest. I felt very comfortable doing business there. Brian Van Riper in finance did a excellent job also. I have only dealt with one other dealership in my life that was as pleasant as this experience. Thanks gentlemen for a great experience.

People are friendly and helpful. They listened to my needs and concerns.

What a great facility! Craig went out of his way to spend time with me researching a vehicle that in the past went through their service department. Was thinking to purchase this vehicle from another dealer and he gave me background information. Not even a customer and he went out of his way to assist. Top of the line service - thanks Craig!!!

All the people are super great there they are very polite and very honest and they go way out there way to help you I will continue to take each BBC and every one of my vehicles to them

It was great, very quick and got everything done I had asked them to.

I didnt have to wait because they gave me a ride home and picked me up when my vehicle was ready. Fast and efficient service and Keri is a wonderful agent.

Friendly people. Good service.

More helpful than the rude salesman at Sarchione Chevrolet in Randolph Ohio, therefore I chose Laverys. Knowlegable ataff and very courteous at Laverys.

I went in for an air bag recall, when I arrived I lost engine oil pressure on my gauge. I shut off my engine and asked them if they could diagnose problem. They did the air bag and told me the oil pressure sensor was bad, they had the part, $295.00 + labor and $120.00 +tax for diagnosis, over $500.00. Plus several hundred dollars more for other leaking fittings on transmission lines etc. I priced a oil pressure sensor for my 2013 Avalanche 5.3 liter engine thru several parts stores, genuine AC Delco and other manufacturers. All were less than $60.00. I believe in making a profit but not in Grand Theft. I could tell you other stories about this dealership. I have my work done by another repair shop and if needed a different dealership.

We bought a GMC Yukon (used, but new to us) from Laverys back in April. After 2 months of owning the SUV and less than 400 miles the side collision sensors went bad. This totally disabled our vehicle. Laverys was able to look at it right away and get it fixed. Unfortunately, the vehicle warranty did not cover the repair. The service department (Rick) and management (Scotty) really listened to my husbands complaints and concerns. They worked with my husband on a discounted repair cost and made the deal right.

I drove 2 hours to get my beautiful Truck; Kyle was awesome and the rest of the staff were friendly and accommodating. Everything that was told to me over the phone, plus any descriptions of the Truck were spot on. Kyle even went out of his was to give me several pictures that werent on the web to make me feel comfortable with the purchase. Thanks so much for making my experience an A+

Craig Vicars was open and honest throughout the entire process. I even had to leave for previous appointments and he said when I came back they would show me multiple financial packages. When I came back later that day everything was ready to sign and they were just very detail oriented and good at explaining things every time I had a question.

Lavery always goes above and beyond to make sure my needs are met! While I noticed a couple of cosmetic imperfections that still existed after my repair, they made things right and corrected the issues in a timely manner with no problems.

Scotty Robb was very great at his job and I was very happy with everything he did for me with the purchase of my car. I will come back even though I have to drive 45 miles to get another car from him!!!

Lavery Automotive did an outstanding job of making my vehicle purchase stress free. The used vehicle I purchased from them had a number of issues which needed attention before we could pick it up, and they went above and beyond to have them all squared away in time for what was a very significant trip to get the vehicle. Craig Vicars and all the staff were great to work with and the service was first rate!I would highly recommend this dealer to anyone anywhere near Alliance Ohio.

1. Showroom is clean and presentable.2. Sales and Management personnel are courteous and professional.3. Process was efficient and cordial.

I banged up my 2015 ram bighorn and from the moment I walked in the door the staff was very friendly and even offered me pizza. Brooks took care of the paperwork and was very helpful and very professional. I got my truck back very quickly and it looked brand new. The body work ad paint was flawless. They even detailed the inside and outside for me. I would recommend brooks and the staff to everyone. Great job!!°°

Horrible, had a carfax that was cleared. We found damage to the underbody, and a missing part by the windshield. Clearly work has been done to it. They said car was gone over and detailed. Gone over maybe,, but not a truthful salesman. Whoever detailed the Corvette, didnt even wipe off the wax,, and put some kind of oily substance, on engine parts and all hoses. Probably to make them look new. The salesman didnt even seem liked he cared about, what I was saying to him. He seemed quite annoyed. I was supposed to see Sarah, but I never did meet her. She was the person I texted with online. I am a 51 year old disabled vet. I dont want any special treatment, but I do want honestly and some respect, when looking to buy a vehicle. I wont be back, so you can quit messaging me.

The entire sale transaction was smooth. Sarah was a pleasure to work with, she was punctual and very informative.

Brooks is wonderful and will work with you! Awesome place.

Worked in everything I needed to make the deal. Definetly recommend.

Greg Ganni was excellent and extremely knowledgeable. He took the time to show me every button and explain everything my new terrain could do! I absolutely love my new gmc and will be a returning customer in the future!

Its always a good experience at this dealership with sales, service and the buyer.

Best dealer Ive ever been to and Terry Christy along with Rachelle Weatherholt took AWESOME care of me but the whole staff was super helpful!!!!! 5 Star Service start to finish.

IT WAS GREAT !!!EVERYONE THERE ARE TOP NOTCH PEOPLE.

I got the opportunity to work with someone who knew his job and who had all the patience in the world with me I will prefer this dealership and the salesman DJ he was excellent with me he was patient and I thank him for his service cuz he dont get service like he used to anymore but he gave me excellent service

Just brought home my New Chevrolet 2017 Malibu! It was truly hassle free buying! My salesman Jim Wolfe was wonderful, as was the whole staff. He will treat you right & make sure youre very satisfied! They took great care of us! Tyler that explained everything the car has (on Starr, all the buttons, gadgets, etc....) Was very knowledgeable and super friendly!The business manager and financial department was also great to deal with! We drove in to just look around and came home with a beautiful new car a short time later. I felt no pressure from anybody there, unlike other dealerships in area we have visited. Lavery Chevrolet has lifelong customers in our family and we will highly recommend them to family, friends & all!!!

Purchased my vehicle from Greg Ganni. He went above and beyond through out the entire process.

Service department and sales went above and beyond any expectations I had. We traveled an hour and a half and passed 3 Cadillac dealers to buy our second vehicle from Lavery. The experienced sales and service team will keep me coming back for a long time. 5 star service across the board.

Kyle worked with me, and was very helpful, pleasant and courteous. I am elderly, in fact old and a widow. I went expecting a hard sell and it was just the opposite. I began with the computer and did a lot of research and had known about what I wanted . I visited all websites to get an idea of costs and had other options But working with Kyle was the best. Thank you for having such a competent and helpful employee.

My salesperson (Craig Vickers) and all the sales team At Lavery were helpful and knowledgeable. However, I was very unhappy with the Finance Manager, Brian Van Riper. He was way too pushy and insistent in trying to get us upgrades in warranty protection plans. I repeatedly told him we were not interested, still he continued. When I became upset, he said, My job is to not take no for an answer. We came close to getting up, leaving and making a purchase at another dealership.

They treated my Mom so well when purchasing her crossover.

The service was awesome. The waiting area was very clean and comfortable. All of the personnel were very friendly and very helpful. Would go back again.

I needed some recall work done. Everyone was super friendly, scheduling was easy, the work was done when they said it would, and they even washed it before they brought it back to me.

Great salesman. DJ made everything easy

Such a great business family! ; ) Buying a car cant be any easier than this. Look no further for THE place to buy a car.

I purchased a vehicle from out of state. My sales rep their was drew and he was very helpful and transparent. He did everything he could to make me feel confident in my purchase. I would definitely shop with them again.

If there was a zero rating theyd get it! I bought my car from lavery in 2006. For the first time ever since buying it it broke down in my drive. Theres supposedly a discount for bringing my car to laverys through AAA. The discount is only $50 first of all. Second I thought, if since I bought my car from laverys I would get a loaner car. Not the case. I had to pay an additional $30 a day on top of the repairs to rent a car. Im a small business owner and to make a long story short a starter and a battery cost over $1,000. They had my car in the garage from Friday until Monday morning. It sat all day Saturday because they needed to check the battery That was the only thing that needed done.. but because the mechanic who worked on it friday was off Sat none of the other mechanics could do that simple job. Charge a battery. So i waited until monday morning to be told my TWO year old battery was no good so theres another charge! I NEVER had a jump start or issue with that battery! EVER! Because it would have cost an additional 150 to rent a car over that period I had to return the rental after 2 days and go without a car for 3 days and miss a day of work for a starter and battery! Needless to say. NEVER take your car to a dealership. They charge 120.00 per hour. No loaner. Expensive lesson learned!! I will NEVER purchase another car from Lavery Chevy!! EVER!!! To add insult to injury I get a call from Lavery bc they read my review. Theyre trying to defend the above review. She said she was sorry I had to get a rental and that THEY offer rental cars! HELLO! Where does she think I got my rental from? She added that they have shuttle service and DO have loaners! No one bothered to offer either! My battery is an Interstate. Top rated with a warranty. They can last 5 years! The date on my battery was 12 27 18. Just over 2 years! I wasnt even asked about the warranty on it. I have the battery and will be charging it and double checking to see if it really needed replaced! Then She tries to say I was told my car might not be in the garage until Monday. I NEVER would have agreed to that! She DID say she probably couldnt get it in until FRIDAY morning. If she had said Monday I would have HAD to take it elsewhere. I cant afford a rental for a week! Why cant dealerships just admit they SCREWED up rather than take apart a review to defend themselves!!!? Especially when theyre lying. Btw. A AA says lavery offers a discount. According to Lavery. They DO NOT!

They had it done in the time they said it would take.

Nice people but over priced labor and takes to much time

Extremely smooth and professional process of out the door pricing. Kaitlyn and Bethany did a great job of communicating throughout the process. Everyone was so friendly and excited for us when arrived. We drove 1200 miles to pick up our new truck and it was an overall perfect experience! Will definitely recommend to others!

Lauren and John made this transaction fun and attainable. Communication was quick and informative...but not over bearing. Would definitely recommend the Lavery Dealerships to anyone on the hunt for a new car. Yall are aces in my book!

You cant beat excellence and thats the way I was treated when I had my car repaired at Lavery Automotive

What a great place to purchase a vehicle. . Bill Lavery is always eager to greet you and make you feel welcomed. A big thank you to Craig Vicars for your help on the recent purchase. You made it quick and easy. Also a big thank you to all the sales team of our recent visit that helped out. We love the CTS. We would highly recommend this dealership for your next car purchase.

Absolutely amazed on the service and customer appreciation!! They have a beautiful dealership with a friendly smile as you walk in!!

All online, it was great. Easy and efficient. I would definitely recommend.

Great personnel worked around my schedule. Happy with results of the service.

Greg was an amazing salesperson. He really took care of me and put me into an affordable lease. I just love my new truck. Bethany was amazing at taking care of the financials and she went above and beyond to help keep my payments reasonable. Ill definitely continue my relationship with Lavery Chevy dealership.

A friendly and courteous staff who made the experience easy and enjoyable. Would do business again and highly recommend.

I didn’t end up purchasing a vehicle (or even visiting the dealership), but I want to leave some positive feedback for John at Lavery. He went out of his way to text me answers to questions and additional photos of a vehicle I was interested in, which helped me rule it out based on some rust.While he didn’t get a sale from me, he saved me a couple hours of driving by being upfront and honest about the vehicle. I will certainly consider Lavery in the future thanks to the communication I received during this experience!

The body shop did a great job on repairing my car. Looks brand new and was all cleaned up and shined up. And everyone in the office was friend and the people I dealt with in phone were nice and professional.

I really appreciated how knowledgeable and helpful the salesman Craig was.

Fast service on my 2015 Silverado, in and out in about a hour. Service Consultant Tom, took care of everything I needed done.

I went in to ask where the department was for the automotive rentals at Lavery Chevrolet after telling me where it was which was a slight ways away from the business on the ground to the business as I was turning away I felt him SWAT my behind now maybe this is acceptable in sports in some peoples opinions but I dont think this is appropriate behavior from a car dealership employee this is just my opinion

Was great Brook in auto shop help repair my car since i got hit they fixed the damages amd even clean it inside and out. They also went as far as fixing my window thanks made my day better brooks davis thanks my man the real mvp

I felt I was rushed and pushed out the door during the buying process. Prices were never discussed, my trade in prices were never discussed and the current GM rebates and offers were never discussed or explained. After learning about offers I was not aware of and was not presented to me from the sales team I was told if I wanted that offer we would have to redo all the paperwork at 7pm while they were closing the doors. They actually lock the doors behind me as soon I stepped out of the building. I was not looking for every dollar available but I wanted to be told upfront what all my options were. I wanted to talk about my trade in which was never discussed. I am not happy with my experience with this dealership. I should have known better and waited to visit a dealership from my hometown, but being in the military always puts me in a disadvantage.

My husband and I just purchased a 2019 Chevy Equinox LT. I was specific on color, sunroof, and all the extras. We had contacted two dealerships to help us find this specific car and Tony Caserta found it!!! Not only did he find the color but this car is fully loaded and very few miles. Love this car!!! And Tony was amazing to work with, no high pressure. He listened to what I wanted and worked hard to find my car. I highly recommend Lavery; Tony and Mark were absolutely the BEST!!!!!!

This was our first experience buying from Lavery and dealing with Greg. Premier service and terrific experience overall. Greg took the best care of us and went over and above anything we expected. Can’t say enough about the great customer service. We’ll definitely be back.

Their customer service is phenomenal. Terry the salesman is super down to earth and ready to help meet your needs to get what you want. Justin the service manager is super friendly and understanding!!! This is my first time financing a car and the entire team here just made me feel so at ease.This was my first time buying a car with payments and Terry made the process feel so smooth and made sure we went into a deal eyes wide open. Then 24 hours after buying our vehicle our check engine light came on. The service department worked with terry to make sure this problem got fixed quick and with ease at no cost to me. I was referred to laveries, and Terry, by my parents who have dealt with laveries for years. I definately will refer anyone looking to laverys and I will definately love to continue doing business with them.

I have never had an easier experience than I did with Tony Caserta at Lavery Automotive. I just told him what I wanted, well what my wife wanted lol, and we were driving home with our 2019 Equinox exactly one week later. You would think with the limited inventory out there today, due to the pandemic, we would have had to compromise but not with Tony. He took on the challenge and provided us with exactly what we wanted. Thank you Tony, Mark and Bill for making Debbie and me very satisfied customers with our choice of dealerships. We will definitely come back.

Friendly staff, went above and beyond. Delivered car from an hour away. Great service!

I was so pleased with my appointment. Lavery Automotive takes the pain out of purchasing a car. It was refreshing to have a team of people who are willing to make sure you were comfortable in a vehicle and that will work with you. I will definitely recommend friends and family and anyone in need a reliable transportation to contact them.

Great service with Greg. Not pushy at all. The finance was quick and easy. What a great group!

So glad made the drive to Alliance! Got the best deal and highly recommend salesman Greg Ganni. Lavery service department is excellent too. Should have came here years ago!

Could not be happier with the service department and the sales department while purchasing a 2021 SUV. Our trade —in needed minor repair work and the entire team worked hard to resolve the issue. The sales team exceeded all expectations. Highly recommend