Mark was very helpful and patient. I had problems with my battery. He recharged it. He tested again and all was good. I was ready to go. At the end, I did not need a battery, I needed an alternator. I got it fixed. I would recommend anybody who needs help with your car.
I got a flat tire, and Mark from this store was so willing to help me change it out and put my spare on for me. I had never had a flat tire before, and he made me feel so much better about the whole thing. I appreciate his kindness, knowledge, and willingness to help me. I wish that I could put 6 stars up for Mark, because he was a rockstar! Thank you!
Awesome guys work there, dedicate to help customers. Thanks to Loyd and George for checking under the hood and the suggestions of electronic cleaners for my alternator.. 5*****
Mark is incredible. Thank you so much for helping me today with my battery.
Jessica the Store Manager was very professional and super helpful. She went above and beyond to help me so Ill def go back to this location for all of auto parts needs.
I got exceptional service talking to the cashier! He was able to correctly help me find the right fluids for the job and he was even kind enough to walk me to my vehicle with a provided disposable funnel to help me check my engine coolant!I have never received such good service but this wasnt on the first occasion. Prior to this visit a gentleman helped me redeem my rebate from AAP though I never received it.
Friendly staff eager to assist. Found hard to find item in store vs having to wait for delivery elsewhere.
Gentleman from Detroit who assisted me was kind, helpful, honest, and professional
Customer service leaves a lot to be desired.Went down the street to NAPA.
Lots of parts with low price.
Thank you for saving my bacon!
Daryl and the other gentleman were very very helpful and informative and a pleasant to talk to I would love to come back and just buy miscellaneous thing just because they were so awesome!I wrote the above on Friday Feb 28...Unfortunately, that night my Nissan Quest was hit quite badly and I wont be coming in for the parts that I spoke with him about..But please do give Daryl a big acknowledgement... he feel he went above and beyond the normal level of helpfulness...Thank you
I love this place 👍John e Bob is a hoot 😄😄😄
Mark who was the associate that attended me was very nice and helped me out
The woman at this location. A Latina. Northern accent. She’s been at this location for a while. She is on point!! I would trust anything that comes out her mouth. Every part I’ve ordered and any advice she’s given on my car had been 1000% correct. Hands down. I’m thankful she is on point because she represents for the population you don’t normally see under a car hood. Keep doing your thang Boss Lady. You’re the G.O.A.T 🙌🏽...
Been here multiple times to get things for basic car maintenance. Staff is friendly and knowledgeable. I will usually check out the ad online before heading to the store. Im able to get in, get what i need and check out relatively quick. Busier on the weekends however, which isnt much of a surprise.
Eliza was awesome!Great customer service!Very helpful and hospitable. Quick and efficient charging my battery. Less than an hour. Called me while I ran errands.
Great place with better than great people! They had experience and have done exactly what I was looking for. They also put wiper blades, change batteries and more! This location the place to go.
Amazing store. The service was outstanding. Good recommendation on wipers. Installed free of charge. In and out in less than 5 minutes.
Inattentive staff.
Different than I expected. The counter person was very helpful and professional. Actually helped with their loyalty program, which I had little interest in at the time. However he took time to explain to me how it has changed and it was easier to use.I was happy with the service recieved. I would recommend AAP to my friends.
Great experience today! They replaced a few lights that were out on my vehicle in frigid temperatures with a great attitude and smile! All I paid for was the bulbs. The exceptional service was free!
Fantastic experience! I went in to buy two rotors and brake pads for my car and Bobby was such a great help. He even price matched two of the parts from a competitor, was very informative, pleasant & polite. I will definitely be going back and would recommend them everyone to go to this location.
Anthon demonstrated outstanding customer service today! I was there for help with my A/C and he helped me select the right product and was patient explaining how to use it. Great employee!
I called earlier and the guy sounded so overwhelmed with my question he just transferred me to the commercial counter who never picked up. I just called back twice and it just rang and rang. Too busy to answer the phone means you definitely cant handle the business my shop could throw your way. I guess this location makes enough money and dont need anymore.
The item you need is always available!..very well priced, kind friendly staff and extremely clean!!
Great service!!!!
I almost always find what I am looking for. The staff is always helpful. They have on more than one occasion fixed minor issues at no charge when I thought I had a broken part and was looking for replacement.
Friendly staff. Always helping me out with my automotive needs.
Awesome experience. Ned spent extra time putting battery in my Infiniti (which is a real pain due to the configuration). Very patient and nice. Will use this Advance for all my auto needs.
They were professional, knowledgeable, replaced my car battery free (as part of their service) and figured out that one of my fuses was loose. 10/10
Very friendly and helpful service
Always a good experience. Your associate with the nice Harley very helpful. Sorry I didnt get your name. Thanks for the Mcquires help!!
These guys have no knowledge of anything! Advanced Auto Parts should train these people when they hire them. Dont waste your time going here...
Great experience working with Bobby, helpful and great personality....When your car goes down check them out great customer service...
Manager suppose to make people happy and wanting to come back, this guy just piss people off... go to another store, over here if something is out of the ordinary it takes them forever to figure it out.
Very helpful. Gave free battery test and replaced my battery on site. Will come back!
Great Auto Parts Store on Alpharetta St. Lots of good stuff for your car or truck. Very helpful staff and decent prices.
Very helpful. Had to replace bulb in brake light. Employee did it for me. I am a customer for life!
Parts in stock... 🤓👍
Staff was extremely helpful and went above and beyond helping me.
At advance auto parts you find any part to repair your vehicle either instore or they will order it. They can test your battery, starter and alternator for free. Great customer service
Quick and easy in and out, had what we were looking for and the person working was helpful, friendly and professional
Bobby did a great job replacing my car battery this morning, even cleaned off all the acid and corrosion on the leads and tie downs.
Had a superb experience at AAP off Hwy 9 in Alpharetta today. I had denim (dye transfer) staining on my tan leather seats. I went in, completely lost. The first guy helped me, a little. Then when I finally picked a product the other gentleman (Virgin Island accent?) had me go try a few different cleaners on my seats to see if they worked before I bought them. Turns out what I was going to buy didnt work! He was so kind and helpful and seemed to actually CARE. Would definitely recommend this store.
Too long waiting,only one person
Just want ro take the rime to thank Bobby from Advance Auto Parts In Alpharetta for his time in assisting me in finding a fuel rail screw for my truck in addition to notifing me that i have no codes showing after being scanned. Great Customer service and knowledgeThank you Bobby
George really went above and beyond helping me with my battery.
Great customer service. Helped me in fixing my light :)
Nice fella by the name of Anthon, helped me with my wiper blades.
Poor custom service. Its unfortunate because I really liked this location.
Fantastic... Everyone was super nice and helpful 😊
Awesome place and people Specially Mr Old guy with spectacular
The manager there is a COMPLETE IDIOT, i had my battery under warranty and it kept going dead, he wouldnt exchange it because he said it was my car when it really wasnt. The people that work there honestly have no clue about car parts they cant find you any part other that the parts needed for a tune up! if your looking for good help ask for byron otherwise go to another advance auto parts store. And dont speak to the manager there, that IDIOT thinks hes right about everything.
Very friendly and informative. What more do you want?
The store has particularly good service
Helpful staff. In and out quickly.
This is my go to place when looking for auto parts for my car.and you can shop online at discounted pricing and pick up at the store. Very convieniant
Helpful place, great customer service.
Great support by the employeesThanks to
Easy to use helpfull great place
The person serviced my car was a professional. Overall a good experience.
Good service very helpful
Friendly service with good advice.
Great staff and very helpful!
Awesome service
They are very slow prices high and kinda unprofessional
Nice customer support
Very friendly and very helpful
Disparaging towards women
Not very knowledge, cant tell anything about their products that they cant read from a screen.
Friendly staff.....but did not have the part I needed
Great customee service
Good parts and service!
Fast and great help.
Friendly, helpful, and quick service!
The staff did not want to help a pregnant woman replace her bad break light after b purchase
They have everything you need if not they will order what you need.
Very Helpful Staff
Very helpful staff
Super helpful!
Dont go to this advance auto parts, its worth the drive up north or south! the manager argues with his clients, he has the know it all attitude. I am VERY dissatisfied with how he treated me. Will NEVER be back to this auto part store!
Very knowledgeable.
My local mainstay to get parts for the cars.
Good customer service
Parts available but little costly, compare to Amazon
Great!
Helpful staff
Great staff
Good service!!
Nice worker
Poor service
Good
MY store
Poor service
Good attention
Excellent auto part