My first time there. They Fixed the ac in my car at a good price.Very happy with their work
Originally I posted as 3 star, NOT for mechanical service quality, but for Policy changes. There service has always been 5 star. Anthony rocks. I have used them for years.
I needed the carrying bearing replaced on my vehicle. Took it in to the shop and talked to Anthony. I was quoted a price and agreed to it. Left my driveshaft with him. He replaced it only to find out my ujoint was cracked long story short and 2 u-joints later problems arose to where they couldnt put the joint on. Anthony made me believe there are good people in this world still. The shop had my drive shaft for over a month replaced the carrying bearing as agreed on but he being the awesome caring person he is saw what a hard time I was having and found it in the goodness of his heart not to charge me anything. I am so beyond grateful and will forever remember the kindness he showed me when I really needed it the most!!! Thank you Anthony and all the people that work at the shop!
The team at The Shop worked dilegently to diagnose an engine light issue with our Suburban that always went off once we dropped it off to them. Their ability to address computer diagnostics problems helped repair our ( my wifes) Suburban and return it to us allowing us to drive it with confidence knowing it has been professionally repaired. They were upfront with us explaining procedures and costs so there werent any surprises. We are repeat customers and will continue to be customers of The Shop!! Thanks yall!!
This business has the best service in the city!!!!!! I would recommend them to all my friends and coworkers. The knowledge and experience of these guys are awesome
This is the most trustworthy automotive repair shop you will ever find. They are extremely knowledgeable in both gasoline and Diesel engines. Top to bottom, bumper to bumper - they do it all. Admittedly (and regretfully) I’ve used other shops out of convenience but they don’t compare to the VALUE I get from The Shop. Their attention to detail, willingness to go above and beyond, and the value added benefit has earned them a customer for life!
They will take care of and back their work. They are my first choice when it comes to my vehicle issues.
The work crew at The Shop really took care of us! I had an ongoing oil leak and tune up needs that they took care of for an incredibly reasonable price.Anthony was open to share the costs of the parts, labor and business needs to help me compare to another car shops quoted charges for the same parts and labor hours that I visited. I am so thankful that he was honest, and, the quality of his work shows in how the car is running.He was timely, and called throughout the job to update us.Thank you!!!
Honesly I thought $420 for a oil pan gasket and oil filter housing gasket which I was buying all the parts was high. But thats what they are charging for labor.
Very helpful and knowledgeable, with FAST service; was in and out within the hour when having an engine mount replaced. Anthony is very friendly, and he really will call you back if he needs to check on parts/pricing/appointment booking. Will definitely be taking my vehicle here for the foreseeable future.
I got prompt courteous service and my car problems were taken care of. I will be a long term customer
This place is awesome!! Excellent and honest. Very fair prices. Super nice and very honest mechanics. Wonderful experience and couldnt ask for better service.i know Ive said honest alot but its so important and hard to find these days. If your car needs repair this is the ONLY place to go!!!
Ive been bringing my vehicles here since they opened. Price and workmanship are top notch. Would recommend to everyone.
Been using The Shop for some time now. Honest people, good prices. From simple oil change to a motor replacement, they have done it all for me. I will continue using them & I highly recommend their services. Keep up the great work.
I have had multiple vehicles worked on by The Shop over the past 10 years. I have always been pleased with the final outcome. There have been times I have had to bring my vehicle back because troubleshooting is the most difficult task in many professions. However, the effective communication and professionalism from a company that stands behind their work is hard to find. I dont search for the cheapest mechanic. I found the most reliable and honest to work on my vehicles.
These guys are highly recommended!!!! They worked with me to make my vehicle great. Easy to work with and the mechanics/shop foreman are very knowledgeable. They work with you on a common goal, to make your experience great. Great job!!!!
Anthony fixed my 1998 Ford F150 quickly! Thanks Anthony for being you! So if you value your vehicle and need it fixed right the first time, just see Anthony and he will take care of the rest!-Mike D
My Lexus AC system was repaired timely and reasonably priced. I am very satisfied.
This is the only place I take my vehicles for any kind of service. They are the only people that have been honest with me about my vehicles. I have been using them since they started.
Love this place. Will not EVER take our vehicles to another mechanic. This is OUR SHOP!!
They worked on the breaks of my old truck. Outstanding job and really fair price. Definitely will give them more of my business.
Great people. Very knowledgeable and honest.
Excellent work and a fair deal. Kris will shoot you straight on all aspects of the work. PLUS LIFETIME WARRANTY ON PARTS!!!
Took my 2004 Ford Explorer there for an oil leak. They quoted for repairing a couple of sources of the leak. When they got into it they discovered that it was only leaking from one spot. They could have charged for fixing both and I would have known any different. Honest shop! I will be returning.
Kathy (front desk) and Anthony showed incredible professionalism. They diagnosed my problem in half the time they said it would take and charged accordingly. I will definitely be bringing all of my automotive needs to The Shop!
In times of trouble and crisis this company help me out more over than any other mechanic shop ever had and I believe ever will and I thank them for that I believe that this company is a company that should be lifted up and exonerated of any kind of Miss troubles that they might have had because I know Ive had nothing but the best in times of trouble they have given me hope about my vehicle getting fixed and I believe in them and the word of a man goes wrong way thank you for the owners of this company and the representatives thereof so I believe theyve all done a great job and assisting me and can assist you as well God bless and thank God for people like this still existing in the Hurst today
They always take the time to make sure they get the job done right. This is the only place I trust to work on my familys vehicles.
I love this place! Anthony walked me through everything and explained what was going on with my car. He even told me things I never knew about my car. I have found my new mechanics! I highly recommend THE SHOP!
Great family business. Honest and good
Anthony at The Shop did a fantastic job replacing the evaporator coil on my 2013 Dodge Ram 2500. Easy to work with and price was right. Highly recommend.
Honest people, hard working and did a great job on fixing my car after I destroyed my engine.
Everyone needs an auto repair shop you can trust and we have found one we can trust and feel very blessed to have discovered. Above and beyond to say the least. Anthony and his crew are the very best.
I have been using the shop for over 10 years. Good work. Honest mechanics that dont take your money because they could. Ill never go anywhere else. Thank you Kris and Anthony!
My family and I have used the shop for many years. They do great work and get you back on the road quick. For a while we had some issues with their staff but they have had management changes and are once again on our top list to get work done.
I have used The Shop for several of my different vehicle repairs and each time everyone was very courteous and efficient. My car was done the same day each time (minor repairs). When they first opened i took my car there because i blew the engine, the owner (Kris) worked with me and understood i was a single mom with limited funds, helped me find a place to get an engine for a fair price and installed the new one for a fair price. Highly recommend these guys...great work, fair price!
I only trust them to work on my car. I always recommend them to all my friends and family.
Went back in to get a mistake that I found fixed. Was told that they would fix it, no charge. No grief or denial, even though the work was done 3 years ago, they still were eager to fix the problem. Needless to say, they have earned my continued business. Honest, fairly priced, up front, and they stand behind their work. Hard to find a better shop in the area.
This is an amazing group of people from every aspect of the word go! They went out of their way to help me and do so quickly with no hesitation! They charged me a fair rate and did not attempt to bam-boozle me with the change the blinker fluid trick because im a woman! Very honest and easy to deal with....would recommend to anyone! I even referred to my parents when my mother got stuck in galveston to which Kris sent a wrecker down to retrieve her suburban, repair her front end, and didnt charge a crazy fee to do so! I love the fact they call their customers after every service to make sure they are completely satisfied with the work that has been done....to me that shows character that is lacking on so many levels in todays world....someone who is willing to take the extra time when they dont have speaks volumes about who they are ..... and in that they have my business!
A Shout Out to The Shop and its owner, Kris Parker and awesome mechanic, Anthony, for the absolute wonderful job on finding and really fixing my vehicle issues!!!! No lies. No cheating, and no fluff charges. These are the most honest and hardworking business men who truly care about their customers - recognizing a happy customer shares positive experiences. These guys searched and found the best engine to replace my badly damaged engine to ensure the longest life for my car. They made sure my safety was the utmost importance! I am greatful for their committment. This is truly what a successful small business is all about! Honesty, trust, and committment to succeed for each client is how I would describe The Shop. Having car trouble? Dont waste your time and hard -earned money with the dishonest self-serving machanics elsewhere, trust your safety to The Shop on S. Hwy 35!!!!!
The Shop performed excellent work on my company vehicle. My AC went out and I was short on time, they let me use a loner car while they repaired my vehicle and I was able to make my scheduled meetings. My AC is fixed now with no problems. Thanks ShopMike
We started taking our vehicles to The Shop last year. We always get exceptional customer service and quality work done. The mechanic has always been honest with us and does not cut corners to take advantage of the customer.
Superior work. I have tried several other shops around the Alvin area and have now put all of my confidence in THE SHOP. The people are great and I have no complaints about price or workmanship.
The workers are very nice and honest. They work really hard to satisfy their customers.
Thorough, respectable and great customer serviceAnthony is always available to answer questions and help diagnose problems. I am so appreciative of his help.
The staff is great, I would not go anywhere else. Thank you Mr. Parker!
Great people and amazing work, Highly recommend
Honest and quality informed repairs... They are happy to explain everything.
You can always count on The Shop to get the job done right. They are honest and fair.
I would highly recommend taking all your vehicles to the shop. They get the job done at an affordable price .
Good people that do good work.
In Oct. 2011, I spent $1,023.00 total for repairs at the Shop to repair the engine after the Timing Belt broke. 5 months later, the timing belt breaks again under their 12 month/12,000 mile warranty. At this time they are tap dancing around their slip shod work saying it was the fault of a mechanic they fired. They want to stick me with repair work despite the warranty because they didnt replace an idler arm the first time they repaired the car. If I cant come to terms with them, I will have the car taken to A+ Auto in Alvin where I trust the mechanics. Buyer Beware of The Shop. On Feb. 15, 2012, the General Manager Anthony refused to honor the 1year/ 12,000 mile warranty and wouldnt negotiate on repairs. I had my car removed from The Shop.
A little bit pricey, but fair and hard working. Probably the only place in Alvin that wont try to rip you off.
The one and only place that I trust to work on all my vehicles
These Guys know what they are doing, Best customer service ever, and the price was completely fair.
Good customer service and quality work.
Truly professional, Anthony is concise and accurate with his quotes and gets the job done without creating any hassles. Its rare in an industry full of fly by nights and shade tree mechanics.
They prefer to just change parts out instead of actually diagnosing the problem and correcting it.
I have taken my truck numerous times to The Shop and have been very pleased when I got it back. Wasnt the first shop I took my truck to after I moved to Alvin but its where I go now.
Does good work
Loved it