Excellent response when vehicle towed to them. They even brought in a wrecker so they could document to Liberty Mutual insurance company a lose of my vehicle.
Autonation was amazing! The friendly staff were so helpful from beginning to end and really went the extra mile for me! Will definitely use them in the future!
Ive used AutoNation for all my car body work, and they are always fantastic, going above and beyond. My recent hit-and-run repair was fixed quickly, and they handled all the tricky insurance transactions and even let me leave my rental car with them to save me time. My car came back to me spotlessly clean, inside and out. Im grateful to these wonderful people!
They went above and beyond and did a great job replacing my bumper.
I literally received my vehicle back with more damage than when it went in!!! No joke, and was lied to about it and hung up on. Don’t say that you weren’t warned!
The staff there really took good care of me and my truck. Sparkling ean when I got it back.
Great people, very courteous and professional. Always kept me up to date on the progress of my vehicle.
Kenny all his employees are very interested pleasing the customer. They do a great job I have used them a few times I am always impressed with the work they do . Kenny Purkey is just a great person runs a great place does the company proud
Second time sending my car to them and have no complaints either time! I appreciate that I was kept updated on my vehicle status in a timely manner.
Terrible service! I got there and there was no one around. I had to explain myself about four times because there is absolutely no communication within the staff. I was only there to program my remote for my car and ended up being there almost three hours. They kept giving me the runaround saying they were almost done and it would only be a couple more minutes. Absolutely ridiculous! If you have the option, go to the other AutoNation, much more professional.
Great place with great service. Very friendly. Took about 6 business days, but everything looks great. They even vacuumed my car!
Very profesional! ! They did an awesome job!
Great team, very good work and they went the extra mile to get my truck back to new, highly reccomend them
Terrible experience - slow and dishonest! Was given an estimate of $1100 and received a bill for $3700 with absolutely no consultation or request to do additional work. Clearly took advantage of the fact that a third party was paying. Offered only excuses and fabrications when asked to explain or to discount unauthorized work. Zero attempt to make right. Car/customer basically at their mercy until (triple the estimate) bill paid. Next stop: BBB. Stay away at all costs!!!
Friendly service. And good work!They even held a 3 row loaner car for me so when I went to take my vehicle I just signed a paper and was ready to go.
Service was great and done in a timely manner.
Very nice people and there were fast
The work done was excellent. There were a few issues through the process. My SUV was actually dirty inside when we picked it up. Had to have someone come clean it up before we left. Would have liked better communication/updates through the process. Pleased overall and will use again if needed.
Would not recommend will give you the run around been dealing with themFor over three weeks now
When we picked our vehicle up, the inside was dirty from the workers working from the inside. Collision staff were not helpful, did not return voice mail messages. They did not notify us when our vehicle could not be fixed the first week they had it. The work on the vehicle was great, customer service is not very good, could use more training.
Pickup looks great, took longer than expected but at least it looks great. The only complaint I have is a part they replaced isn’t working properly and I cannot get a call back or email back on it. Communication was ok while my pickup was there but horrible after I got it back and they were paid.
Great experience. Done faster than quoted,100% detailed like a New vehicle when we picked it up . Very friendly and the body shop manager went to bat for us with the insurance company when they gave us a hard time about fixing an extra part that was damaged,but not seen in the original estimate .. THANK YOU!!
Terrible experience would not recommend! After a month I went to pick up my car that I was told would take 10-15 days only to find out it was still broken..
Superior quality work, quick turnaround, & professional customer service.
Best service and take care of my vehicle!
Rick and his crew took great care of us two different times. We will be using them from now on!
Purkey and his team did a awesome job...took care of business in a timely manner.
Terrible place to take your vehicle! The manager gave me numerous excuses on why they took so long to fix my vehicle. Constant delays and always tried to blame my insurance company or any other little thing. Ive heard of plenty complaints from friends and family as well. Stay away from this place.
Was very professional
Great service and my car is back to perfect:)
They did a good job on my vehicle but was told it would only take 5-7 days to get my car back, got called 3 times to change the day it would be ready. Ended up taking 17 days.
My car was taken care of in a timely manner and they washed and detailed it before I picked it up
Fixed my car greay
I can’t tell my car in a accident, they even when the extra mile to organize my messy trunk and put all my stuff in a box, you should get you body work here
Great
Good service
Easy to find