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Top Gun Auto Service & Repair
3006 SW 26th Ave, Amarillo, TX 79109, United States
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Top Gun Auto Service & Repair

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Review №1

My 92 Jeep Cherokee Briarwood started leaking oil on 8/2/21 during our trip from NC to Colorado. Terry and Allen did a fantastic job of identifying the issue, getting the parts fast, and getting us back on the road within a couple hours. Not only that but they are excellent tour guides for the area we were visiting in Colorado and told us some additional places to visit and see. It may not have been a big deal or fix for them but it meant a lot to me and my 3 boys. Not a drop of oil leaked after their fix. Highly recommend them as they stopped what they were doing to get us going. Overall excellent service and repair work. Thank you Terry and Allen.

De
Review №2

Personnel are very friendly and helpful and did a very good job on my vehicle. They even offered to take me home after leaving my vehicle. The downside, is that theyre not very good at keeping you informed. I had to take my vehicle back three times, the first time they forgot to order my part, the second time my part had not come in and they failed to inform me, but third time was a charm.

La
Review №3

It took them almost 2 months to get my car fixed after getting the run around from Tyler about 25 times, and if its an insurance claim dont bother they dont know how to work those. If you work with Bill its pretty good but Tyler does not have a clue. Told me they ordered parts and then forgot to do that... I got my car back on a 90゚ day temperature reads 146°. Expect little things like that... Wont be back.

Sw
Review №4

We were traveling to Texas and a part attached to the bottom of our car came off do to shoddy work of a former mechanic. Top Gun Auto helped remove it for us for a very good price. Got us in as quickly as possible so we could make it on time! This place is awesome! They care about people, that’s big in our book. Would definitely recommend to anyone!

Ka
Review №5

Top Gun was great! We took in my husbands 99 Ford Escort, thinking it was a specific problem close to $1500 to fix. A few hours later, we got a call that theyd fixed the problem for $50! The guys there are friendly and knowledgeable. Weve found our go-to mechanic now!

RO
Review №6

We had some undercarriage problems on our Honda as we passed through Amarillo. Called Top Gun, to see if they could take a look. They told us to bring it on in and provided the services while we waited. Professional, friendly, and fair priced!

Ci
Review №7

We always take our car to Top Gun. They are the best! We have an Infiniti and they have fixed what others have broken. They replaced our oil pan, that Walmart broke, but denied breaking. Our drivers side seat collapsed to the floor and they were able to repair that! We are so very grateful for their knowledge and professionalism. Always friendly, helpful, and fair priced. We wouldnt trust anyone else with our car repairs.

Do
Review №8

Was passing through the area and car had some problems. Despite being really busy (and now I know why) they took a look and fixed it right up. An honest hard working group that really cares. Thank you guys!

Ke
Review №9

I took my madza 3 because it was not driving right. They found the problem and had it fixed . They are honest people and will definitely use them again.

Br
Review №10

Scam artists at its finest. Gave them 3 grand to fix my truck and now its already struggling to run again and they wont touch it. Save your money and boycott this place

S
Review №11

We rented a UHaul van here for a little over 24 hrs. And local. The second time I rented from this location. The seem to be busy all the time and they are nice people. Use the UHaul app especially if you have rented in the past and set up acct. Everything moves fast and efficiently.

Ja
Review №12

These guys were awesome. Traveling through to CO. Check engine light came on. The 3rd ignition coil came up bad on the sensor at autozone. We called Top Gun Auto Sat morning. They said come by and they helped us right away. These guys know customer service!!!!

Lo
Review №13

As always, did a great job on our vehicle. Never have to worry-- I trust Bill and his team treat us right.

Va
Review №14

Its hard finding trustworthy mechanics. Doing research and finding actual prices on parts is the best way to go. Seems no matter the problem, youll be looking to pay $1,200

Jo
Review №15

I recommend anybody to take their vehicle here Good mechanics Very reliable He gave me a Estimate telling me exactly what was wrong my truck

Iv
Review №16

Have them take a look at a noise that was going on in my wheels they were great

Ke
Review №17

They did a great job on my moms new car

Ch
Review №18

Very professional experience and would recommend them highly

AL
Review №19

Was a little confusion at first being overseas just exactly where the upgraded parts were installed on my vehicle but after Tyler from Top Gun gave me a call it was all there and working fine. After a year of not seeing the vehicle they still knew exactly where and all they had done to the vehicle.

Th
Review №20

Quik & professional, as always. Did my car inspection on a minutes notice. Highly recommend.

Be
Review №21

They worked on my Mini Cooper. They are honest and timely. Pricing was honest. I would recommend Top Gun.

St
Review №22

Top Gun automotive is the best in Amarillo, Tx. Barbara and Bill operate their business with integrity and they are some of the best people I’ve ever known in my life. If you have any car issues whatsoever take your vehicle to Top Gun!!

Je
Review №23

Rolled in with my RV while traveling and they took me on despite being busy already. Super communicative and fair. Replaced two fuel pumps for me and stayed late after hours to finish the job so we could get back on the road. Can’t recommend them highly enough.

Ri
Review №24

Great service! They were able to repair our car in less than a week and for a fair rate. Their hard work is very much appreciated!

Ma
Review №25

These guys really went out of their way to help a stranded traveler in an RV. Super helpful, did the repairs at a reasonable cost, and as quickly as can be expected. Thanks so much for getting my husband rolling again today (10-21-20) --

Jo
Review №26

I called for an estimate... thinking that I needed one thing done... after talking to the mechanic I turned out to be a different, cheaper option... refreshing to find somewhere whos not just interested in a dollar, but actually providing customer service

An
Review №27

Good shop with great local word of mouth. We had our engine bloe up on a multistate trip and they got us fixed up quickly.

Le
Review №28

Fast service Great shopping experience knowledgeable and professional technicians waiting room was clean and comfortable definitely found me a go to shop for all of my cars needs

So
Review №29

Bill the owner had our majorly messed up car on the hoist and diagnosed within an hour. Although we ended up getting it fixed under warranty at the dealer, it was a pleasure to deal with this business.

Je
Review №30

Efficient safety inspection process

De
Review №31

Speedy service and they were quick in diagnosing the problem. They worked quickly to help me get back on the road on schedule.

da
Review №32

I had taken my car in to get it repaired. These guys are super nice. The work they do is wonderful. I had taken my car else where first and than took it to them. It turns out what was told to me by the first business was not correct. They saved me a bundle of money.They are very honest.They have a customer for life!

Na
Review №33

The gentleman at desk, with whom I spoke with as I entered office area, was FANTASTIC. Extremely, knowledgeable about the questions I asked regarding my vehicle. Very kind, generous, and easy to talk to. Made me feel at ease. AND to top it all off! When I entered my vehicle upon leaving, when they were done, I found a homemade cookie in a plastic bag laying near my gear shifter. How awesome is that?! Now thats customer service !! What a thoughtful gesture by the folks at Top Gun. Id recommend to people to go here. Good job guys 😀

Lo
Review №34

Top Gun Auto Service is one of the only honest automotive shops left. Dennis is always so helpful and full of advice to get you more bang for your buck. I hold their opinion to the highest regard. They have helped many of us at Lovett Chiropractic with oil changes, inspections, and even more serious issues. They are clean, honest, and amazing people who truly care about your safety. Thank you, Top Gun for consistently providing quick, professional service, at amazing prices!

J
Review №35

These guys do a good job and they dont take your lunch money. I would have them on the top of my list for auto repair.

Sh
Review №36

Took our vehicle in for a quote on a motor mount and I received the best customer service Ive ever seen in a shop! The gentleman at the front desk explained repairs to me and treated me with nothing but respect, it was as if speaking with someone Id known for years. His price was reasonable and and cheaper than the quotes Id been given. Even if he had been closer to what others had quoted me, Id have gone with him simply because of how he handles his business with customers. I will recommend them to anyone and definitely go back for any future repairs.

Br
Review №37

Bill and the team are top notch. Personalized and honest service. Had been needing to get some rather serious work done on my Lincolns suspension, they did a great job for a fair price. Would highly recommend, and will definitely use them for all future automotive needs.

Al
Review №38

Highly recommend this shop!!!! Bill and his staff have been absolutely phenomenal and taken great care of us!!! They are very affordable and do quality work!!! I wont go to any other shop in Amarillo!!!

Le
Review №39

These guys were awesome they gave great attention to detail as well as all of my fluids they even changed my rear brake light bulb right after my oil change I said hey would yall mind looking at my brake lights and before I knew it they had it fixed as I had one that was out which I knew I had one out. These guys are really with it give him a try youll love them also.

Br
Review №40

Quick and amazing service on a busy Saturday! Called with questions before coming in and they were helpful. They also didn’t require an appointment! They didn’t try to sell me unnecessary things and they printed recalls I had for my car. I will be back and I will refer Top Gun! Also... small but so sweet when I got in my car after they did my oil change, there was a little package with a cookie inside I don’t know about y’all but that made my day hah!

Le
Review №41

These guys are awesome! Our brake lights and blinkers went out and they were able to check it out. It turned out to be multiple problems but they got everything fixed and even stayed late to get it done since we didnt have the option to leave it overnight. All of the guys were so nice and didnt mind that I wanted to watch them do their thing (I like learning new things). Highly recommend this place. Allen was awesome!

Ja
Review №42

Great place! Fast service.

Al
Review №43

My air conditioner stopped working and I needed it fixed asap! I found top gun automotive on google and read all of their wonderful reviews and went in for an estimate. Top gun had my car ready in less than an hour and the repairs were very affordable!!! I will definitely return in the future!I also have to mention that they had Jesus Calling in the waiting area and it just melted my heart!!Great service, friendly people and a job well done!! Thanks Bill & Staff!!

Vi
Review №44

These guys are amazing! Bill is so helpful! An amazing job for a good price!

Ch
Review №45

Great place

An
Review №46

Took my vehicle in with the oil pressure light on, they diagnosed it and charged me for it. I sat in their waiting room waiting the entire work day, over 6hours and they fixed what they said they thought was the problem using the exact words of were hoping and we think?? Which didnt make sense to me because isnt the diagnostic machine supposed to tell the mechanic what to fix? 2days later on my sons bday the vehicle looses all oil pressure, and we are now stranded and we waited over an hour and a half after I was told the tow truck would pick up my vehicle in 30-45 min. Again with the same problem that clearly wasnt fixed the 1st time. Not only was I charged the diagnostic which failed because the problem I went in with wasnt fixed but now I was charged with the tow fee which wouldnt have happened had they fixed it right the 1st time instead of using the words, hoping and thinking. These are supposed to be professional mechanics and if they couldnt fix the problem the 1st time. I shouldnt have been charged for the diagnostic because it didnt diagnose the problem, which the oil pressure light was already on, informing the mechanic and it didnt fix the problem the 1st time around and I shouldnt have been charged for the tow because if the problem would have been fixed the 1st time, I wouldnt have been stranded. It doesnt matter how many religious books you have in your waiting room. It didnt help me that day.

Je
Review №47

My car started overheating on my way home from NM to TX with my 2 year old and a small kitten. The guys at Top Gun made sure to properly diagnose the issue and fixed it in less time than they thought it was going to take. Not only that, but they made sure to get me the best price they could. They made sure my daughter and I were comfortable and even got our diaper bag out of the car for us after they had taken it back to be worked on. This place is a rare gem in the world of auto shops. If it werent a 6 hour drive away, i would take my car there for everything. They deserve more than 5 stars!

Ke
Review №48

Love these guys--been taking my cars in for about 12 years. Reasonable. Good Christian folks. Never been over charger, well ok ... there was an overly expensive fog lamp bulb one time, other than that they do great work!

Ne
Review №49

Great place to have your truck serviced or if needs a repair.

Th
Review №50

Stopped here with my muscle car on a cross country trip with concerns about the vacuum and the shift points. Turns out I was being too careful about the sounds and behaviors that these old cars have and the vehicle was fine. The fine folks at Top Gun Auto did some diagnostics and adjusted the idle and I was on my way. I would definitely come back with any other concerns or issues next time!

Ma
Review №51

Denis and Team were excellent with service, honesty and professionalism. I drove from CA to AR had serious clutch problem with my jeep. Ray literally showed me the problem under my vehicle then worked tiresly to get me on the road to be with my daughters. Please call em...they are good people.

Br
Review №52

I went to Top Gun for an oil change because of the great reviews prior to a vacation trip to Florida. Dennis at the front counter was great. However the mechanic failed to tighten both the oil plug and filter. Both were leaking. Not only that, the plastic engine cover wasn’t secured. My wife and I noticed a banging once up to highway speed. We ended up finding a shop in Alexandria, Louisiana called Take 5 on Sunday that tightened both the plug and filter and secured the engine cover. The mechanic asked where we had the work done and just shook his head when I told him Texas where we live. One of the guys gave us bottled water and in the end they didn’t charge us a penny.

Da
Review №53

I took my cars here for years mr. Frank was always a little more expensive but he did a great job everytime. But now he has someone working more running the business not sure who he is but is very scandalous he told me it was 2300 dollars I took it to the pit stop and it was 500 and took 45 min top gun tried to sell me a 1100 job I didnt need did work without my consent and had my car blocked for over a week after I paid for work I didnt want done Ill never go back.

De
Review №54

They do great work at an affordable rate. They wont try to tell you anything else is wrong with your vehicle, theyll simply do the required repair with no upsale.

Ca
Review №55

Two vehicles worked on/taken care of by Mr. Bill.Awesome, fast service.

Ge
Review №56

Top notch service. The people are great. I will do business with them again.

Me
Review №57

I trust these guys to the max! I have been using them for several years on my now ageing Toyota. Service is fair, reasonable and they are honest. I highly recommend them.

Er
Review №58

Really trust these guys with my car! Been going here when I had my old Toyota, now instead of taking my new VW to the VW house I bring it straight here.

Sh
Review №59

Nice place to shoot on some off time. Appreciated the hands off approach once you could pass a basic range safety test.

Ma
Review №60

The staff did a wonderful job on replacing two studs on my tire.

Am
Review №61

Alright....anyone who knows me will tell you that I dont know much about cars. All I know is that they take you from point A to point B, to put gas in them sometimes, and make sure to keep up with the oil changes. So whenever I was looking for a place a while back to deal with a few car issues of mine, I expected to be screwed over wherever I went. I had had a small issue with my car before, went to meineke, seeing as they were close by my apartment and they are pretty well known. They gave me a problem and a price that made my heart drop. Luckily I decided to go somewhere else before I settled with them.Top Gun was very close to where I lived as well, so I decided to get a second opinion. I told him the same issue that I told meineke...and wow. Meineke had overpriced and misdiagnosed by about $1000. Meineke had absolutely taken advantage of the fact that I was a young female with no clue. Ive been going to Top Gun ever since! Ive heard only good things from others, and Im always eager to share my opinion and experience I had with Top Gun, and how their honesty saved me literally 1000 dollars!

Ar
Review №62

Every so often I hear of a place that costs less. Wouldnt be surprised, but I tend to work all the hours most places are open, so whenever I think Ill try this place that so-and-so said was cheaper, I wind up yanking on a locked door, then coming back to Top Gun after all.As for the rest, the guy who seems to be in charge of the place is an old-school mechanic whos always got a good answer for me, even if the question is how do I save money by doing it myself. Stuff I bring here gets fixed, and it doesnt break again until the parts wear out again. Nuff said.There are cheaper places to get work done, if you can get out of work to go to them. But, Top Gun sure does do the job.

He
Review №63

Was here for Uhaul trailer rental but was treated very well like I was their regular customer. Nice environment and great customer service.

Ma
Review №64

My starter was bad and they said it was my ignition switch. Cost me 275 when it wasnt the ignition switch. I had my friend look at it who wasnt even a mechanic at knew it was a starter. I went somewhere else they fixed it and now no problems. I called and told them. No refund or anything. Its kinda wierd

Ph
Review №65

Had a minor mishap with car while in town but they got me fixed up in great shape. Friendly service and very knowledgeable.

Da
Review №66

5 stars for excellent service and personable staff! Highly recommend. They serviced my Mercedes SLC AMG 43 with skill and speed. Top Gun Auto is my new service company now.

Da
Review №67

Its not the service that was so bad its whenever the bill was presented to me horribly overpriced Ill never go back there again

me
Review №68

Took in a VW Beetle. Gavin replaced Oxygen sensor & spark plugs for $800. Car would not start afterwards. Evidently, he mixed up the wires to the battery causing the radio to stay on all the time and drain battery. Refused to take responsibility, and tried to con us into replacing the ignition switch which wasnt even the problem.

Mi
Review №69

I brought my 2008 F350 to Top Gun to have a detailed maintenance list of items checked over as it had been some time since the last time we have had any work done. Luckily for us the tech found a exhaust leak at the back of the engine. We did not know about this leak. It took some time to get to the leak as they had to remove a number of things to get to it. We also had a electronic issue that took considerable time to diagnose. The tech contacted the factory numerous times to gain information on how to program the computer. Needless to say, we will bring our vechicles back to Top Gun for future repairs.Milton Meharg

Ba
Review №70

Top Gun is the only place in Amarillo that I will bring my Subaru to. They are honest, efficient, and trustworthy. I highly recommend.

Ma
Review №71

I have been here several times to get my oil changed and never had a problem. They are always friendly and get the job done fast.

Co
Review №72

They do good work and usually the same day.

An
Review №73

These guys helped me during my trip from AZ to OH. I had some troubles with my FJ Cruiser and they took care of the problem immediately in very quick and professional manner!I highly recommend them!

Jo
Review №74

Awesome automotive business...

Da
Review №75

Great place good prices does a good job

KB
Review №76

Have been going here for years for everything from oil changes to bigger repairs. They do a great job.

Ja
Review №77

Top Gun has extremely good customer service and they are very fast and careful in all they do.

Ry
Review №78

Bills a really good guy to do business with.

Ra
Review №79

Great place, really nice and knowledgeable staff and owners, great prices.

Tr
Review №80

Excellent work performance and great friendly people!!

Ma
Review №81

Great!

Ma
Review №82

Took my car to have it fixed and the guy was new it just made the problem qorse

ab
Review №83

Ive done business with Bill Frank at Top Gun for years. Hes always been able to diagnose the problem and complete repairs at a reasonable price.

Te
Review №84

Great service!

Ir
Review №85

Quick and friendly

Sc
Review №86

Great service

Bi
Review №87

Great service

Ry
Review №88

Thanks to Bill and everyone in the shop!

WI
Review №89

Excellent

Fr
Review №90

This place rocks

Information
12 Photos
90 Comments
4.6 Rating
  • Address:3006 SW 26th Ave, Amarillo, TX 79109, United States
  • Site:https://topgunautoservice.com/
  • Phone:+1 806-355-8929
Categories
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8:30AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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