Robin was very knowledgeable and made my experience in buying a new vehicle pleasant and hassle free.
Brian Simmons was great! Kept me notified of what was available and got me into the Pathfinder I wanted much faster than I expected. Overall, easy buying experience.
My sales person Colby Torres and my finance guy was amazing did a great job getting me into a nice ride and worked with me every little bit of the buying process and kept me updated on everything.
We greatly appreciated that the service department not only found and patched the whole caused by the nail in my tire when I brought my vehicle in for an oil change, they also rotated my tires at no extra cost. The service department continues to make me feel like a valued customer!
Got my 2018 nissan rogue air conditioner fixed wasnt cheap but they had all the parts and very fast service. for traveling through these guys are the real deal and second to none thanks Kato my Ac works like a champ again. And best part there not a bunch of hacks they do quality work at a decent cost for dealership
We had such a great experience with Omar Herrera at McGavock Nissan last month when he helped my fiancé buy his new truck that we came back a month later and bought me one as well! Omar was wonderful to work with and I felt he went above and beyond for us! And the other staff we encountered were pleasant and accommodating! Thanks again!
I shared with my coworker how pleased I was. My VIP maintenance program expired but I still felt like a VIP. I was surprised that the price was so low after pricing in town for an oil change Nissan was the lowest and most trusted. My main problem was fixed without incidence and as always it looked better than when I dropped it off. Thank you
They were great! They made us feel heard and met our needs as we purchased our car. Gilbert was always available to take care of us, even after the sale!
I just want to say thank you to Gerald who literally made my dream car happen in the most EASIEST way. As soon as I was directed to Gerald he was very helpful, welcome, positive and knowledgeable about his goal to make customer satisfied with their choice. I came into this dealership coming just to look at what my options were and he gave may some very great selections to ensure success. I love my new Maxima, and it couldnt have been done if it wasnt for him. Manager if you see this, this man needs a promotion soon !Best experience EVER !!
Worst service ever. Took in our truck for repairs 5 times for the same thing and it didnt get fixed once. We had to go to Clovis to get the repairs done. They took care of it all in one visit. We gave them.another chance and tried to order parts. They ordered the wrong parts. For 2 completely different vehicles.We will not be returning.
Savannah was absolutely amazing! I had searched for days trying to find a new car and she got me in a 2021 Nissan rouge so fast. I love my car so much and I am so thankful that I got matched with savannah to help me. She made the process so easy and fun!
Awesome 👍👍👍👍👍Excellent service and attention by Gilbert Escudero and everyone else.. assisted my husband on his purchase.. Thank you
I knew I wanted another Frontier. It was just a matter of which one. Scotty was very helpful in my decision. He was patient and answered my questions. He helped us get the best financing. By the end of the day, I considered him to be a friend and I will recommend him to anyone looking for a vehicle.
Really fast and reliable personal they take care of customers like they supposed toThanks for all the great service
Colby was really great to work with. He helped my husband a great deal & was able to help us get into a new vehicle.
My sister and I had a great experience at Nissan because of Brian Simmons and his great personality and great knowledge of being a salesman!
It was incredible. I came because my sister had such a positive experience and new I was looking for a new car. Savannah was so much fun to work with and got me exactly what I want with the price I wanted.
The guys were friendly, considerate and very helpful. They got us in and out in less than 30 minutes. Thanks so much guys!!!
In for oil change. Vacuumed and cleaned my car. Point inspection done. Service Tech came out explained the inspection all went great in and out within 30 minutes. Great friendly Nissan Team
Let the ball drop. Pinpointed a van we needed for work. Never received photos as they stated would happen. We were told this vehicle was on its way so wait so they can get back to us. Then it had to go in the shop. Told us to wait. Just here waiting to buy. Just to have them sell it to someone else. Explained that we wanted the van and that this was for sure. Horrible. No real customer service these days, people forget to follow through. Thanks for nothing
Robin was great, she went over the car and the facility. She helped me get my new car. Thats amazing!
SaVannah is such a pleasure to work with. She made the experience of buying a car easy, and was more than helpful to get us what we needed. Awesome!
Colby is fantastic!!! He helped us with great enthusiasm, kindness, and worked hard for us to get exactly what we wanted at the price we needed. Colby is sincere, friendly, smart, and determined to serve with the very best attitude. We actually had bought two vehicles through the years from his dad, so its good to carry on a lasting relationship with the next generation!!!!
Would definitely recommend getting your vehicle here, i had an amazing sales experience, sales person was named Omar he was really nice and professional!sold me exactly what i wanted and needed, happy with my purchase! definitely would recommend to friends and family!
Great respect great work they were always ready to help the only thing i worried about was about the COVID 19 if anyone had it there and they were in my car work
Was a great experience… Max and Gilbert went above and beyond all expectations
Had to have my vehicle towed to the Nissan dealership as it would not start. They were able to fix it within a matter of minutes and truly save my day as I am from out of town and needed to get back on the interstate. Thank you so much!
Colby did a great job making the process simple and non stressful. He was helpful and communicated well with me throughout the whole process and took the time to explain the features of my car. I went in around 6pm and they stayed late to finish the process and never made me feel rushed to get out of there. I would absolutely recommend them to others.
Very good, excellent service, very good deals and very friendly.
Scotty Short is definitely the best salesman in the industry that’s probably why we’ve bought our last 9 cars from him all nissan’s appreciate everything Scotty !!!
Gerald was extremely helpful and he got me my perfect car!! Extremely satisfied with my experience. I was a little intimidated when I first walked in but everyone was super nice
We bought a Nissan Altima last week and had a great experience! Colby Torres specifically was awesome! He listened to our needs, respected our budget and was very patient. He helped us until we were able to get exactly what we wanted. Thank so much!
It was a good experience. My husband had been speaking to Omar in the phone prior, as soon as we showed up in person, he dropped what he was doing to help us.
I was visiting from out of town and they went above and beyond to help me.I will forever be grateful.
I really enjoyed my sales lady. Robyn Wilkons. She was so nice, our personalities matched and she just made time go by really fast.
I have dealt with the people at McGavock for years. I have bought many vehicles and get them to do all my maintenance. They are awesome! I definitely recommend them if you are looking for a good quality dealership.
I just got my 2020 frontier. Robin was great
I do not recommend buying a new vehicle from this place. I have taken my car back twice for a sensor malfunction that have accused me of being in an accident, when there is no damage to the vehicle. The service manager is terrible and has terrible customer service skills. My car is still under warranty yet they don’t want to even take the time to fix it. After I drove out of the lot, I realized my hood wasn’t shut all the way, and the airbag cover was partially off. If you want a Nissan, I suggest you go elsewhere. The service is absolute trash.
First maintenance appointment went great! They were fast, professional and very courteous.
Worst experience ever. We gave them a two and a half hour heads up we were in our way, saleswoman said the vehicle would be detailed when we arrived, paperwork ready so we could show up, sign, and go. As we arrive, the vehicle is barely being pulled off the lot to go into detail, the saleswoman grabs our trade in keys and disappears. She would text me updates but only came back to her office twice. We finally decide we had waited long enough, we ask for our keys to leave, she tells us it’s not much longer and walks off. We wait 20 min for her to come back, she doesn’t, I go to reception to ask to speak to a manager. I explain the situation to him and my frustrations, he laughs, challenges me to arm wrestle for it, assuming my keys, as a joke. I ask him for me keys and he still won’t give them to me. I have to threaten to get the police involved just to get my keys back. The saleswoman finally shows up with keys in hand, and asks why we are frustrated. My wife begins to explain her frustration and she accuses my wife of yelling at her. My daughter sat there and watched this unfold and even mentioned no one ever raised their voice. The saleswoman then slams our keys on a table so we can leave. I DO NOT RECOMMEND the Amarillo location at all whatsoever. Management on down, is horrible. There was one exception, one salesman apologized for our experience and even offered to help find our keys. Horribly run dealership
In and out in time frame given. As always, very professional and courteous. Best service in Amarillo.
Would highly recommend Omar Gomez as a salesman! Very patient and felt no pressure at all! Answered all my questions go visit him at Amarillo Mcgavock Nissan if your in the market for a new or used vehicle!
The mechanics dont know what they are doing, I had to pay $156. for them to tell me that my timing belt needed to be fixed which they were going to charge me $2500. To fix, I took my car to another mechanic and it was the fuel pump, that only cost $120. Glad I trusted my own judgement!
My salesperson Colby gave ultimate customer service and made sure I left in the car I wanted. Everyone else was also nice and made the process of buying a car simple and easy.
This is my second new truck and I have dealt with superior staff in all departments.
Very courteous and fast service.
We stopped at Mcgavock Nissan to have a tire repaired after a blowout on the highway. We were just traveling through Amarillo, and Devon in the service department went above and beyond to accommodate and help us get back on the road. Thank you Devon.
Colby was a great salesman! Got me into the truck I wanted and put forth the time and effort into what I needed.
Yes I recomed this place Nissan the people is really nice and they treat you great thanks Nissan I love my car
I went by the McGavock Nissan service department for vehicle maintenance on my car, and the service department was wonderful! The process was smooth and fast, no added fees or charges, just pure integrity and outstanding customer service! I will refer all of my friends and family to work with McGavock on their next vehicle purchase!
I get my oil changed routinely here. The staff is nice and it gets done quickly but they usually forget to fill my tires with air as their report says they did. Yesterday they said they would turn the maintenance reminder off, however they forgot to do that as well. When I called to ask them to do that from the parking lot, they said they just closed and to bring it back tomorrow. Less than exempliery service especially since I live an hour out of town.
I have always had Scotty Short, this time I had Gerald he did an awesome job. Will return again to buy another vehicle in future.
Gerald was attentive to my requests and put forth the effort to get me the vehicle I wanted. Definitely recommend Gerald and McGavoc Nissan to anyone in need of a new vehicle.
Great customer experience. The staff were really welcoming and courteous. I stopped on my way to seattle from dallas, and they finished my work quickly understanding that I got a long way ahead. Definitely will return to this service center if Im passing that way
My rep, Tony was fantastic -- very courteous, knowledgeable, and helpful
I don’t believe it’s the dealership more than the person. But anyways I gave them a week notice and told them what I wanted they ran my credit told me how much I needed down we agreed and told them I would be up there next week to sign. Called Billy the day before he I asked are you sure we are good to go he said yes just bring check. Took off work drove 200 miles round trip called him when I left my house. Got there he didn’t have any of my papers and apprently didn’t even run my credit. Right off the bad he was trying to get me into a frontier I said no and around his third try he told me well you can take their frontier or call it quits and go home. So I went home wasted a day of work and 200 miles. Don’t do business with them or at least Billy
Third new car in a row I’ve bought.Always a painless...dare I say enjoyable experience! These guys are honest, upfront and no pressure. Jason has sold me two cars so far and he’s great to work with! I have never walked out feeling cheated like some other dealers. Thank you everyone at McGavock !
Noah was very courteous and friendly. We enjoyed that he was not pushy or persistent. I will recommend Noah to anyone looking for a car.
Ive never bought a car on my own so I was nervous. However, I had no reason to be nervous. Jason was dream to work with. I will be buying any future cars through him.
I was well taken care of and very happy with my purchase.
Oil change and friendly employees best in town. Thanks.
My wife just bought a 2015 Yukon here April 10th looked pretty nice and shiny turns out that the right rear tail light doesn’t work and the overhead dvd screen doesn’t work as well makes me wonder how they get the inspection done 🤔
I MET A NICE AND THE MOST HELPING MAN HERE AT NISSAN IN AMARILLO OMAR GOMEZ I GOT AMAZING ASSISTANCE FOR MY FIRST CAR AND DEFINITELY COMING BACK WHEN IM READY OUTSTANDING SERVICE I APPRECIATE OMARS HELP AT MCGAVOCK NISSAN .
The staff at McGavock Nissan are very courteous and professional. I got my car in and out in an extremely reasonable amount of time and was updated on its progress. I have been a customer of McGavock Nissan for about 4-5 years now and would choose them again and again if given a choice.
Very professional and nice staff!
I love my Altima so it’s really upsetting that I’ve had to take it 4 different times for them to fix something, keep having to pay the diagnostic fee, and it still isn’t working right. Very frustrating and makes me sad I ever did business with them in the first place.
Arrived 45 minutes early for an appointment and they immediately got started on my service. In one hour 20 minutes I was out of there, serviced and on my way. Great service, great place to do business. See you again when service is due.
Absolutely the easiest car buy situation! Robin and all involved were so easy to work with. I will definitely be a return customer!
This is the second time that I have purchased a vehicle. The process was done very timely and everyone was very friendly.
Was very satisfied with the service we received. Penny Leamon our sales rep was very professional and accommodating during our visit. She answered all our questions and concerns. This is our second Nissan vehicle from Mcgavock Nissan. Looking forward to many more years of happy driving and service.
We were stranded in Amarillo in a ice snow storm w a broken windshield wipers assemblyBen in service took care of us. Got the part and got it put in as quickly as possible. We are so grateful for all their kindness . They took care of us and we made our journey home to the four corners . Thank you to all the service and mechanic technicians that helped us on our way. If you live in this area this is the service department you want to use!
I went in for an oil change & routine checks. I knew my tires also needed replacement but hadnt had time to get that done They gave me a quote that was cheaper than the my usual discount tire place. I was able to get everything completed in one visit, on my day off no less. I also utilized the shuttle service to get my shopping done while the services were completed. Customer service was great as always.
Colby helped us get into a great family car, very friendly great service thank you
We had a decent experience. I got the vehicle I wanted after shopping online and at the price and payment we wanted. It was made known y’all wouldn’t be making money on my purchase and I felt it was obvious. I was allowed to test drive the vehicle overnight, which I was thankful for except that it only had 1/4 of a tank of gas and was not “detailed”. I assumed this would be remedied after purchased, it was not. After we made the “deal” and signed papers, which the finance guy was amazing and very friendly and was able to get us where we needed to be with payments and the gap insurance, we were sent outside to wait for our new to us vehicle. We waited over 45 minutes, which is fine because they fixed a nail in the tire for us, but it was more the feeling of it all. I also assumed they would have at least filled up the vehicle for us, especially since It was given to me to test drive on a 1/4 of a tank, but it wasn’t and maybe that’s on me for assuming, I did not say anything as we didn’t discuss it as part of the deal, but after a few days of having my truck it has bothered me. We just bought a new vehicle from another dealership in town and the customer service blew McGavock away, they detailed the vehicle 3 different times for us, twice before purchase and once after as well as they filled up the tank before we test drove it, after we bought it and had us come back for the 3rd detail and filled it up again. I don’t know if this is the difference of buying a new vehicle versus used or just difference in dealerships. This is my first time buying a used vehicle so maybe things are different, but every time they always fill it up. The staff were all friendly enough and I was able to purchase the truck I wanted at the price I wanted, but after the fact I don’t feel as if we were treated as a valued customer.
It was fast easy and they really took care of me
They are always very nice
Mcgavock Nissan sold me a Nissan Versa with a VIP maintenance package. The car and the maintenance service were the best two investments I’ve ever made. My car stays in tip top shape, even though I drive sometimes 500 miles a week. The staff at Mcgavock are very kind and courteous and usually complete my services in a reasonable matter of time.
Went there not expecting to buy a new car. I got a great trade in, great deal and I love my new car.
The sales team was very professional in helping me and my wife find a vehicle. The service department was top notch as well. Very pleased with our experience!
I was just passing through Amarillo and I noticed that my oil light came. on needing to So I decided to make an appointment with McGavock. I receive Top Notch service all the way around, every staff member that I came in contact with was pleasant and professional could not have asked for better service. I was treated as if I was a regular/frequent customer versus someone that was just passing through. Thank you all and God Bless!
Gilbert My salesman did not disappoint whatsoever! Gilbert sold me my dream car!! 😁
My Armada has been having problems starting for awhile! I had it towed there around noon and it was fixed & ready to go around 4:00! Everyone was very nice and helpful!
Billy Grayson was an exceptional salesman. Got to the point. Got me my deal and I was out in less than an hour. McGavok Nissan has earned my business!
Always enjoy our experience with Amarillo Nissan, great group !
Good service, they treated me with respect
Great place and that Scotty Short guy is an awesome sales rep! They took care of us and made sure we got the car we wanted.MRS Penny was a tremendous help as well.Definitely recommend
Great service and fast.
Very efficient, friendly and professional! When we got there a friendly young man came out to meet us and help us! I appreciated that very much! I think his name was Michael. They finished at a very good time while we waited in the break room snacking. After a while, another friendly young man came out saying that they had finished and showed us a paper of all they worked on. He answered all my questions, very professionally! I believe his name was Tony.Thank you McGavock Nissan for hiring good efficient, professional, knowledgeable and caring people!
Jason is the gentleman who helped me today. He was very professional and informative.
Brian Harley gave us the best customer service I have ever had at a dealership. Ive been to several dealerships in 3 different states and every one that I have been to has been a bad experience with the salesman. When we pulled into the dealer I was not looking forward to speaking to anyone when I seen Brian walking towards us so I let my wife talk to him. He was extremely polite from the beginning and he never lied to us. He didnt try to force us to buy a car and he didnt push us either. Our circumstances were a little different on the car buying process and we had to wait a little bit for paperwork and down payment and all that. So he placed the car that we were wanting in sold so that we could get it as soon as our paperwork and down payment came in. My wife and I are super grateful for everything they did for us. I have already recommended Brian and the Mcgavock Nissan group to a few friends at work. Thank you guys for all you did for us.
I would like to thank Bailey Stetson and his staff for always be so helpful. We have purchased 3 cars in the last 5 years from McGavock in Amarillo. But this buying experience was by far the easiest and most effective. I guess all this new staff has a common goal, make the customers happy. And a shout out to Tiffany, who is able to work out any problems you may have after the deal. I know when we ever need, or want, another car Mcgavok will be our place. Mr. McGavock you have a winning staff and a happy car buyer. Everyone should buy from this dealership.
Ben Hart did everything possible to get me into a vehicle. I left there very satisfied. I will definitely be taking my business back.
This is the second time we’ve used McGavock Nissan Amarillo to service my 2012 Murano. Both times we received great customer service. Details of car issues were explained thoroughly. We never felt pressure to get repairs done at their facility or to get all suggested repairs done right then - but all the repairs we have done were done in a timely manner. Courtesy shuttle drivers are nice and accommodating. My Murano is close to having 200,000 miles, and I will continue to use McGavock Nissan Amarillo to help me keep it running for as long as possible.
Ben in service is remarkable and has been my go to guy for about 7 years now
McGavock Nissan of Amarillo was such an inviting knowledgeable dealership to buy our oldest his first new car for HS graduation 🎓!
I purchased my personal Nissan Pathfinder from another dealership and came to Mcgavock for some warranty work. During that visit I test drove a vehicle for my daughter and the salesman was really helpful. Fast forward a few months when we were ready to buy and no question we went straight to Mcgavock. Test drove and purchased the first car we looked at. Had a possible issue and brought it in days after. No issue. Still a happy customer, and owner of now 2 Nissan vehicles.
Billy Grayson is the man to go to listened to what I wanted and got us what we wanted thankyou!!!