Well they definitely check your eyes from 3ways to Sunday when you are scheduled for a appointment you r. Seen then but I have no problem with Excel Eye Center
Dr. Nathan Lambert at Excel Eye in American Fork is simply the best! He always gives us the time we need to get our questions answered and never seems rushed. He is very knowledgeable and skilled, but also extremely friendly and pleasant in each visit! The other members of the staff treat you like family, they really bend over backward to help out!
Great service...quick...competitive prices for contacts on their adjoining optical center.
Dr Lambert and Holly are great. They’re both very knowledgeable. Dr Lambert seems to know every single thing about the human eye and explained what was going on with my eye and what surgery we need to do so I will be able to see better. I feel very confident that he is extremely intelligent and skilled. He is also very easy to talk to and took the time to do that.
Treated my daughter and I respectfully and did thorough education. Loved that the nurse and doc saw us as Pts and not an assembly line - highly recommend!
Staff and doctor are very friendly, they made me feel comfortable. I also did not have to wait very long at all to be seen. Doctor took his time to explain everything so I could understand. Would definitely recommend!
I had cataract surgery and Dr. Nathan Lambert was exceptional in his expertise, and personal care for my needs. I am thrilled with the results of my surgery. The staff was also very personable, kind and helpful.
Their billing department has major issues. They keep sending bills to us on the other side of the country for our adult daughter who is their patient in Utah. We insure her, we are not financially responsible for her. We have called 5 months in a row after each of 5 bills were received to correct this issue so that bills go to her, the patient, who is an adult, who is responsible for her own medical bills. Every single time they apologize and say they will correct it, and that they have their address to bill her, but then another bill comes the next month, so we call in again. So annoying.
We were signed in and taken back to our room quickly. Another tech took me to a different room to do the preliminary exam, then returned me back where the Doctor was just finishing with my husband’s exam. The Doctor then did my exam, we chatted for a few minutes, then we’re discharged. We had 2 complete exams and were finished in less than 45 minutes.
The office staff is friendly, personable and competent. The assistants are the same. Dr. Nathan Lambert is the best I can recall in 74 years. He is unquestionably competent and he is also personable and very thorough. He checks everything, reverifies any reading that might be a cause for concern, explains what everything means including treatment options and he listens. He is young but experienced. I hope he stays at Excel. I want him to be my opthamologist for the rest of my life.
My routine well check for my eyes went really well. From the receptionist who was friendly and knew her job, to Kami who was the tech that checked my vision. She explained what was coming up at every step. There was no wondering what was happening next. Dr Lambert was very cordial and helpful. he took time to explain my problem and what my choices were to fix it. They were all exceptional.
We could not have been more pleased with our visit to Excel eye center in American fork yesterday. Every one was kind, cheerful and friendly. They were conscious of cleanliness, wearing masks. and following health guidelines. They were efficient and timely. Every question or concern was addressed. It was a very good experience all the way through.
Excel is friendly, efficient, and patient. I have a new eye prescription and it was really fast and easy. I was is and out with new glasses ordered in lighting speed.
Dr. Lambert did great on my cataract surgery. Very happy with the results.
Dr. Ririe is a wonderful, brilliant ophthalmologist!! We will definitely be back, he was so helpful and knowledgeable. Highly recommend.
Great staff! Dr Lambert & his team were amazing! They were so knowledgeable & nice & went above & beyond to take care of me! I would highly recommend!
The staff is friendly and professional. There is little or no waiting time. The doctors are very thorough and answer questions and concerns. I have had two very successful cataract procedures with excellent results. I would recommend this clinic to everyone.
It is always a pleasure to go to Excel!! They are so kind, courteous, and helpful. Their Drs are outstanding...especially Nathan Lambert!!!!! Ive been going to Excel for 20 years, as is my family!!!!!
My husband and I both had a very positive experience with the procedures done by Dr. Ririe during our visit.
Ive had Dr. Ririe and before his father for my eye care giver for almost 50 years. Recently, I had cataract surgery and it went extremely well such that I no longer need to wear glasses for distance vision. I strongly recommend Dr. Ririe.
Dr. Lambert was easy to talk to. He took his time to make sure you were diagnosed correctly. I highly recommend him to anybody. Other than not knowing his left from right (JK ) he was perfect.
Dr. Ririe & Dr. Simmons are wonderful. I highly recommend them. The staff is amazing, as well. I especially loved my experience in optical. What a difference it makes working with certified opticians!
The staff is friendly and prompt. The doctor and assistant were very informative about how the tests went.
I saw doctor Lambert for an eye exam and some extra tests and he was great! Everyone was very friendly and the doc was very knowledgable and thorough with explanations and any questions I had. Great experience, would highly recommend!
Very nice front desk staff. Medical staff was very thorough and professional.
Dr. Lambert was excellent when my wife and I visited him yesterday. Friendly and very thorough. He found an issue overlooked by others previously. Strongly recommend him and the great staff at Excel.
They take good care of you. They are thorough, professional and treat you like you are the only one there. Highly recommend them.
From my initial visit and consultation with Dr, Ryerie to my most recent visit as a post surgery followup I have been totally pleased with the service and treatment I received from Excel eye center.No long waits. accurate and honest medical advice, and best of all clear vision in both eyes now.
Dr. Lambert and all the staff are friendly, caring, and professional.
Dr. Peter Ririe removed my cataracts about 1 1/2 years ago. I am now 79 years old, and have been extremely satisfied with the surgery. My vision is 20/20 in both eyes, and I passed the drivers license eye exam without glasses. Sometimes I use 1.0 or 1.25 readers, but most of this time I can read, even the very small print on my phone, without them. I had very little discomfort after the surgery, & the recovery period was quick. Dr. Ririe is friendly & personable, & he was helpful & attentive after the surgery. The office staff was also friendly, helpful, & efficient. I highly recommend Dr. Ririe. Great experience!
I like Dr Ririe very much. He listens to what you have to say and answers your question in a way you can understand without talking down to you. I highly recommend this office as a place to go for eye care.
I have been going to Excel Eye Center in American Fork for many many years. Dr Gunther is no longer there and I was a bit wary of seeing someone new. I had nothing to worry about as the new doctor I saw was absolutely wonderful. Had the best bedside manners ever, so to say, and explained everything in plain English. Great staff out the front and out the back too. Great experience at this appointment, even better than before. Thank you for great caring staff all around.
Excellent and efficient service here! I called to schedule an appointment and was able to get one within a couple days and at a time that worked well for me and my schedule. Every one there was friendly and efficient in doing what they needed to do. Dr. Simmons was great to answer all of my questions and tell me what the next steps were for me! Great experience and I highly recommend them!
I was seen for my yearly eye exam. My vision is getting worse at night, Dr Ririe suggested it’s time to take off the cataracts. I’m scheduled for that in March. I’m so excited!! He did my husbands a couple of years ago and he has been so pleased with his outcome! Dr Ririe is so kind and very knowledgeable, his staff are all very nice and easy to work with. Hardly any waiting time. I love Excel Eye Center and would recommend them to family and friends!
I was having some strange symptoms and Dr Simmons knew right away
I didn’t have to wait long to see the dr. I came here because I was referred to see an ophthalmologist for some pain behind my eye. Dr Ririe was thorough and did a complete eye exam to address my issues. I would recommend Excel Eye Center. Just know that they do not accept Vision ins. Luckily I was there for health reasons and could Bill my health insurance.
My family has seen both Dr. Simmons and Dr. Ririe at Excel and we have always received fabulous service. Both are excellent with children and adults. The doctors and staff are friendly, professional, and efficient. We never have long waits. I highly recommend Excel Eye Center.
They were friendly and very thorough. I was able to be seen quickly.
Friendly, efficient, helpful,took time to answer questions. Didnt feel rushed. Covid safe measures.
I was impressed with how organized and professional they were. And at the same time very warm and friendly.
There was no wait for the exam. The staff was efficient and friendly. I felt comfortable and received excellent care.
Im looking forward to having better eyesight. Dr Smalley has been great doing cataract surgery on my husband. My procedure has yet to happen due to an on the day cancellation from Excel, thus the 4 star rating instead of 5
I had the best experience with any medical staff I have ever had at Excel. Both the Dr and Medical assistant who treated me that day were cordial and efficient. My wait time was almost nothing. However, the part that impressed me the most was the bed side manner of both the Dr and his MA. They put me at complete ease while going through the diagnosis process. I was left feeling calm and well taken care of. Thanks so much Excel!
I’ve had my eyes checked two years in a row at Excel. They are thorough and I feel they give me an accurate prescription. Annette Clark
Great place! Went there for the first time and they took care of my routine eye exam very well. They were very understanding when i got light headed after they dilated my eyes and touched them with the blue light machine. They tilted beck the chair, gave me some time to recover, and some water and fruit snacks. Nice people, very professional.
I was very pleased with my service. Dr Ririe was very professional, thorough and friendly!
Minimal wait time. Very thorough. It was a good experience.
Great experience getting an eye exam! Quick service, they were very pleasant, and they were upfront about everything. Despite my insurance now covering eye care, I was surprised by how cheap my bill was!
My experience with cataract surgery was excellent. I am very satisfied with the outcome and ready to have my other eye done. Dr. Ririe was very thorough in explaining the process and very kind, as was his staff. I would recommend the Excel Eye Center to anyone needing eye care.
Very friendly and professional. It was a good experience for sure. Every person we met there were friendly and courteous.
I loved my experience at Excel Eye Center at American Fork. Everyone was very friendly and helpful. Kyle Anderson was the technician that helped me and was very kind and knew what he was doing. Dr. Simmons fitted me for contact lenses and I loved working with him because he made sure the contacts were the right ones for me and to get the best vision. I also bought a pair of glasses from Excel and Lee was the one that helped me. She was so great to work with. She made sure I got the eyeglasses that looked best with my face shape. With Excel Eye Center in American Fork I left feeling confident that I chose the correct eye center because of how well I was taken care of, and I have no regrets. Everyone who works there is great!
Kind and friendly. Thorough in the exam and diagnosis of my problem and what needed to be done.
I had been having problems with my vision for well on to two years. I knew I had A.M.D. but it wasn’t advancing as fast as it could. But I was still having problems seeing. I went to see Dr. Ririe who advised me that I had cataracts on both eyes.We scheduled surgery for November 16, 2020, and December 13, 2020.I couldn’t believe the difference in the brilliance of lights, colors and my ability to see at night or in the dark.My vision was almost as good as it was 50 years ago! I still need glasses for up-close reading, but I can pass a drivers test without glasses...that’s a great score!I can’t thank Dr. PETER RIRIE and his staff enough. What a great guy, a wonderful team, and such a supportive staff.I recommend them highly to anyone with vision problems, especially if you are like me, and a little more experienced (72), or you find your vision getting darker or the colors fading a bit. Go see Excel Vision! They’re the best!
Staff was friendly and personable while still being professional and efficient.
I returned after 2 years. My initial experience was not good. The techs were flippant in their exams and the physicians appeared to be the same. This time the tech was new and excellent, the physician was also new. The experience was excellent. I would recommend them.
They got me back exactly at my appointment time, they were efficient, accurate, friendly, and I was extremely pleased with the entire process start to finish.
They are very friendly and kind and knowledgeable.
Excellent service. The doctor and his nurse are most helpful. Thanks for your examination!
Professional, friendly, Dr. Lambert takes time to solicit and answer questions.
Very professional! Honest answers, very kind and respectful. I would highly recommend to others.
We went on a Monday the lobby wait time was under 10 minutes in the room I had to wait maybe 25 to 30 minutes for the doctor once in the room he was quick. The only complaint I have they dilated my eyes and didnt provide me with any glasses so driving home was a joke. Not sure whose oversight that was but it was very frustrating.
Great experience with Excel Eye Center and Dr Lambert. We even had our hyper 2 and 4 year olds in with us and the Dr Lambert was very nice and understanding.
Good service. Kind and flexible with me and my three littles.
I am so grateful to Dr Gunther I had a retinal tear and he saved my sight
Good as always. I always talk you up when I have the chance. People want to know, where are the good eye doctors. I always recommend the establishment where I found a doctor to do my lasik.
Everyone was open, friendly, professional and knowledgeable in regards to my needs. All my questions were answered, and after having a lovely time working with Lee in filling my prescription and helping me choose a new frame, I left the American Fork office feeling very satisfied. After this first visit, I will surely be returning for my next exam.
Very nice staff, professional, and I didn’t have to wait long. Thank you!
The exam side accepts my ins but the glasses side doesnt. I thought it was going to bd a one stop shop and since I work full time and took the afternoon off I needed it to be. I had a good exam but no glasses and no time to shop
Wonderful service and care! I had some problems with the eye drops administered for the eye exam. I am just wondering if there isnt some alternative for people with super sensitive eyes.
When my regular eye doctor was on vacaton, I went in to Excel as an emergency to have a small, but extremely painful metal fragment removed from my eye. I had to wait over 35 minutes for the Dr to see me, and then another 10 after I was shown to the examination room. The Dr. was kind, and the removal took about 10 minutes, 5 of which waiting for the anesthetic to take effect. The chip was quick removed and a prescription for antibiotics was provided. The Dr. asked for a followup visit in a week. Charge for the initial visit was over $200, and I felt the charge was appropriate. The followup visit took less than 5 minutes of the Drs time, and I was charged an additional $100 for the followup. I was very disappointed that I was charged a followup fee. I will looking elsewhere for emergency eyecare in the future, just based on the $100 followup visit charge.
EVERYONE is friendly and competent. they take care of virus spread concerns but still take care of my eyes efficiently. Very comforting experience.
I loved this place and I will recomend this place to friends and family for their eye sight needs cause theyre knowledgeable and friendly.
Dr Ririe is so kind and gentle. He took the time to thoroughly exam my eye, explain his findings and put my mind at ease.
I was scheduled to have a chalazion drained. When I went in, it was a lot smaller. I asked Dr. Ririe what he would do, he said wait because it will go away on its own soon. I appreciated him telling me that and putting me first verses how much my insurance could be billed.
Staff team are very professional.
I’m a busy dad and when i took my boys and myself in for eye exams, everything went quickly and smooth. We received amazing attention and i feel like we were a priority. I couldn’t be happier with my visit!
Helpful, good explanation of the conditions of my eyes, receptionists were very pleasant.
I just had cataract surgery last Wed. ( Feb 2019) and I am thrilled.It was so easy, painless and now I have 20/20%. Dr. Ririe was excellent in calming my fears, answering my questions and good grief - I think the entire surgery took 10-15 minutes. Ive no problem since and recovery has been easy. Today it has been one week . I went to my follow/up exam and everything looked great. Im scheduling my other eye now for in a few weeks. The office staff, recpetionist and everyone were extremely friendly and helpful and the office is so extremely clean! 5 Stars for me
Surgery in 2016 with Dr. Hunsaker. Second surgery in 2020 with Dr. Ririe. I now have 20/20 vision in both eyes. It doesnt get much better than this. Terrific people to work with. Quality service. I was well treated. COVID precautions seemed thorough.
My husband recently had cataract surgery. We were very pleased with our experience. The office staff were very kind and helpful. Dr Ririe was wonderful, and the hospital staff couldnt have been more competent and friendly! Thank you so very much!
Had a great experience here!
They were extremely helpful and friendly, I broke my glasses and they put a rush on getting me new glasses
Everyone there was very friendly, helpful and knowledgeable. The service was top-notch! The technician Kyle was the best Ive ever experienced. Thank you!
My husbands Cataract surgery was very successful. He said the operation was painless and his eye sight after was greatly improved. The Doctors and staff treated us very good.
Great staff high quality equipment in-house specialists
Dr Simmons is fabulous for treating any eye condition, and for fitting anyone with contact lenses! He takes the time to answer all of your questions, and wants to make sure that you understand exactly his recommendations. The staff is also very knowledgeable, patient, and professional in assisting each patient! This office also has a great selection of frames, especially if you are fussy about your appearance in glasses, No need to go elsewhere for your eye care needs!
A great experience. The doctor spent the time explaining my condition and the many options available to me. I was very pleased. I would definitely recommend Excel Eye Center.
Staff was kind and professional. Dr. Ririe was personable and professional.
Hi, my name is Dan and I had my cataracts removed and now I see perfectly. Dr. Ririe was great and explained everything and the operations were nothing to fear. All went smooth and all the staff were great too. I would recommend their service to anyone.
Excellent staff. I would recommend to anyone. Been a patient for a lot of years.
We have always been treated with respect and care.
Had my eye exam here and the staff are all very friendly and Dr. Ririe was very nice, listened to me, and took my concerns seriously.
I recently had two cataracts done by Dr. Ririe about six weeks apart. The office was excellent to work with an Dr. Ririe was exceptional. I am very pleased with my results in both eyes. Dr Ririe explained in detail what my symptoms were and explained what the procedure would help with. During the procedure, Dr Ririe was awesome and again, explained what he was doing. He was precise and made my sight so much more enjoyable. I highly recommend him and the Excel Eye Center Team!!!
Excel Eye Center gets 5 stars in my book. All the staff is very efficient. Dr. Ririe corrected my husbands eyes with cataract surgery to 20/20 and he sees better than ever. We appreciate the friendly staff and not having to wait for appointments. We would definitely recommend this office to others.
Good place to go for your eyes needs! Good doctors, friendly people there. Highly recommend them
Dr. Simmons was so helpful in working with me until I got the correct fit and vision for my contacts. It took 3 visits to get the astigmatism, distance and reading correct, along with trying different brands until I felt comfortable. I can see clearly now!!!! All the staff was so kind as I would come in week after week until I had the right contacts for each eye. Highly recommend AF Excel!!
Nice, comfortable atmosphere. Everyone was very friendly and I enjoyed talking with the staff. Dr. Ririe, a very down to earth person, was very thorough with my diagnosis and gave me several options and his recommendations. I am in a wheelchair and was treated very respectfully. I am really glad I chose this clinic and Dr. Ririe.
We have never had any bad experiences since bringing our two kids here. The staff is so friendly and willing to listen to our questions. They have even helped our son with the appropriate glasses he needed for seeing things far away. We will continue to bring our kids here.
Made my first appointment with Dr. Ririe on 7/31/18 they were able to fit me in same day for some concerns I had been having with my vision.I was super happy with the medical assistant and doctor and both seemed knowledgeable and concerned with patient care and comfort. Even better than the service I received was the fact that Excel Eye Center automatically adjusted my bill lower after my insurance rejected it (turns out I dont have vision insurance, my mistake) and gave me the cash price. Ill be recommending them to everyone in the area. Thank you for treating your patients like people and not just revenue.
I have mostly good experiences here although last years appointment took almost 2 hours because they were unusually busy. Generally speaking the office staff and doctors are really nice and I have felt like it was a good place to go until . . . Before Christmas, I requested that they fax my glasses and contact prescription over to Costco (this was weeks before I left). They did not. I had to call twice to get them to send over the prescription and they only sent the contact prescription. It was too late for me to order and receive the contacts before I left on vacation so they graciously gave me a trial pair to hold me over. The prescription did make it to Costco and I had contacts waiting for me after my vacation. Fast forward to the last couple of weeks when I have repeatedly called and they have repeatedly informed me that they called over my glasses prescription. It is getting so frustrating because they say they are doing it then Costco doesnt have it. So yesterday, they told me I could open a patient portal and I could just print the prescription off of there. Great, I thought! They also said again that they were faxing the prescription. Today=no prescription at Costco AGAIN and to my utter frustration they DID NOT post my glasses prescription. They did however post my contact prescription. WOW! This is beyond ridiculous.