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Fix Auto Anaheim
1331 S Auto Center Dr, Anaheim, CA 92806, United States
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Fix Auto Anaheim
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Jo
Review №1

Wow, what a great body shop. This is the second time my car has gone to this fix auto, and they have stellar quality of work, and even went above and beyond and completely detailed my car when it was done. When I came to pick up my car, they even handled the return of the rental car. Color match was perfect, outstanding work everyone!!

Em
Review №2

This place is amazing! My parents recommend it to me, and they are the best! They communicate quickly and clearly, they took care of everything including dealing with insurance, they got done even faster then they estimated and everyone was so nice! Can’t recommend them enough!

Ma
Review №3

Great service. Very friendly

Fe
Review №4

It was great experience and very professional. Brennna answered all my questions and gave me daily update throughout the process. Also, thank you Don for assisting me as well. You guys rock!!! Will definitely recommend your shop to friends and family. Thank you!

An
Review №5

As always Fix Auto is a reliable body shop for all your needs Donald and his team have exceptional customer support and continuously strive to make sure your vehicle is in good hands.Quality of work is beyond and above It’s like I purchased a new car!Their communication by phone and text is amazing and really keeps you up to date on the status of your car. I couldn’t be more satisfied 10 stars ⭐️ if I could!

Mi
Review №6

Kept me updated on progress. Car was beautiful when picked up. They did repairs but went beyond with full service cleaning. Staff was masked and friendly. Highly recommend this location.

Jo
Review №7

Very professional !!! Always keeping me posted on the status on my vehicle, I sure will use them on my next repair needed

Ma
Review №8

I ABSOLUTELY LOVE THIS PLACE! I purchased my vehicle two months before the accident (the accident caused was not my fault), and now my car looks brand new once again! Their communication was more than spot on! The work they did on my vehicle came out AMAZING! I am beyond grateful to have found them because they treated me like royalty! I was in touch with Scott and Brenna throughout the process, and they were very understanding and caring. I would DEFINITELY recommend Auto Fix to anyone in need of a body shop!

Ti
Review №9

The first thing I notice is at the office was run by all women they were so courteous so professional they did everything they said they gave me an update step-by-step accounting of my time the vehicles time that was there where we were at with the process and I just can’t say enough good things about Fix auto! I’ve had two experiences with them now at that same location and I wouldn’t go anywhere else. absolutely exceeded all of my possible expectations for body shop and paint highly recommend them to anybody

Vi
Review №10

The service was very nice and helpful. Does get a bit busy so takes awhile for them to get back to you. My car was in an accident and Fix It Anaheim was able to come pick my car the next day and gave me updates about my car. Really did help calm my nerves. Overall made my experience quick and easy. Would recommend to others but will say the entrance to the place is very narrow so be careful!!

ka
Review №11

Very nice and helpful staff.

Tr
Review №12

Seemed honest. Could have easily pressed for more money for a quick opinion, but took the high road

Pa
Review №13

LOVE LOVE LOVE this place! Stephanie, Alyssa and Matt provide impeccable customer service! I received daily updates and pictures of the progress and the work being done. I left my car with them on Monday and it was returned to me on Saturday. The quality of the work is outstanding. My car looks like it was never damaged. I am VERY VERY happy. I highly recommend them!

jr
Review №14

Poor customer service with not following up. Unprofessional and accusatory staff for events that were due to their own miscommunication .

Wi
Review №15

Good to repair the damaged cars.

Ch
Review №16

Everything was done quickly and with no issues.

dn
Review №17

Wow! Fix Auto Anaheim was amazing! Every aspect! The customer service was seller. The front desk ladies were friendly and communicated very well! They over estimated my time for repair and finish 5 days early, what a great way to do it! Gave me updates every other day. The manager was also amazing I had a great conversation with him, he was friendly and helpful!

Ya
Review №18

I was incredibly pleased with the service I received from Fix Auto. They were quick, efficient, and treated me like royalty. Fix Auto helped handle all the insurance claims without a hassle. I was surprised to come back to my car looking great and washed as well! I will definitely recommend Fix Auto to friends and family.

Le
Review №19

Fast and painless insurance quote. I was out within 5 minutes. They will email my insurance and myself when quote is ready.

DI
Review №20

10/10 would recommend

Pa
Review №21

Ive had to take a few cars here after a few car accidents. I am very well pleased with their customer service and overall service on my vehicles. They communicate very well on the different stages on the work on the car. Ive always used this auto shop because of their work they do. Its fast and so responsive. Thank you so much! My car looks new again! And thank you for washing my Ford Explorer!Definitely will continue to use this shop for any future business.

JA
Review №22

Had a little boo boo on the right side rear. They patched me all all up so quick! Everyone was really friendly and helpful even did a little courtesy buff on my headlights! Thank you so much for making this experience painless!

Gi
Review №23

The best experience ever!! Highly recommended.There is a man named Raul who qorked on my car he found $20In my car and left a sweet note returning it. Raul you have great integrity and i thank you!Regina C

Je
Review №24

Scott and Stephanie were amazing. Professional and friendly. They made my experience easy and effortless from drop off to pick up. Always keeping me informed. Going above and beyond getting me an estimate of non related repairs. I highly recommend Fix Auto Anaheim.

Du
Review №25

Had my bumper and hitch replaced after getting rear ended.

St
Review №26

Anaheim Fix Auto is great. Very friendly and reliable.

Am
Review №27

Excellent workmanship and customer service - top notch!

Ry
Review №28

Just picked up my car today after the repairs. Everyone was extremely friendly and helpful. They went above and beyond to make sure my needs were met, which is really nice when you’re in an accident. I’d definitely recommend them

Co
Review №29

Someone hit my Grand Cherokee from behind causing a fender bender. Fix Auto was able to deal with their insurance, preorder the part needed so I wouldnt have to have my car stuck in the shop waiting, and then once the part was in, they installed it the same day in just a few hours. Was quick and easy to deal with unlike a lot of other shops Ive visited in the past.

Am
Review №30

If having ones car repaired Due to an accident could be an excellent, FIX Auto Anaheim makes the experience so easy. Almost Enjoyable. Due to how extremely organized and efficient they handle your issue, the process is virtually painless. I am impressed with how helpful at every step of the way the staff are. And how quickly they repaired my issue. The work looks thorough and well done.I’m not sure I can go anywhere else after FIX auto.

Br
Review №31

Always the best work and customer service. I’ve taken my cars there several times and will not go anywhere else. Jasmine at the front counter and Jonathan from mechanics were very helpful and made me feel like my car was in good hands

Ja
Review №32

The team was great. Gema, Greg went the extra mile to ensure I had my parts the same day! Thank you I will refer to everyone!

Fr
Review №33

Best service ever

Ad
Review №34

Amazing service, friendly and great work can’t even tell I was in an accident would highly recommend.

Je
Review №35

Got my car back as good as new, sooner than expected. The staff was professional and friendly. Hope to never have to take my car back there but if someone crashes into me again, I know where I will have the work done.

Av
Review №36

Great customer service! Fixed my car in a timely manner and did not overcharge! I will be recommending Fix Auto to friends and family in the future!

Ry
Review №37

Great quality work and great customer service. Gracias Jonathan!

Re
Review №38

Over and beyond excellent work and professional customer service. Exceptional service by jasmin m.and Jonathan! Fix auto anaheim is definitely highly recommend!

Ka
Review №39

We had such a great experience with Fix Auto - Anaheim. From the moment we walked in, we were greeted with such positivity and reassurance from Sarahy. Our car was finished within a couple days and looks great. The customer service was amazing! So satisfied! Highly recommend and will come back if need be in the future. :)

Mi
Review №40

They live up to their reviews amazing work on my car it looks brand new and they also waxed it and i was not expecting them to clean my car or to even wax it and they went above and beyond my expectations. Amazing work i would recommend them 100%

Ab
Review №41

Great customer service

JO
Review №42

Replace and painted bumper

Ji
Review №43

Repaired front and rear bumper damaged in car accident.Finished work 3 days earlier than scheduled. Work was AWESOME!😄

So
Review №44

Alyssa and her team were awesome! Very communicative through out the process. I was always notified with updates. I would definitely recommend fix auto collision to everyone.Thanks again Alyssa and the fix auto team!

Yu
Review №45

I love Fix Auto and especially Stephanie and Alyssa!! The Customer Service is impeccable, the Staff is exceptionally friendly. Stephanie explained every step of the process in full detail when I dropped off my vehicle and provided knowledge about my vehicle that I was previously unaware of. Stephanie is well versed on, not only on the repair of vehicles, but also the dynamics and intricacies of how cars are made and built! I sincerely appreciate the consistent updated text messages that kept me abreast and updated of every step in the repair process. I have used Fix Auto on two separate occasions and will gladly return should the need arise again. Thank you Stephanie, Alyssa and the entire Fix Auto Mechanic Team!!! I cannot thank you enough for your timeliness in repairing my vehicle and the phenomenal expertise that you provide! Best to all of you in all that you continue to do in applying your amazing gifts and talents!! Y. Norris

Ri
Review №46

No one wants to get in an accident and have to get their car repaired but FIX made it as pleasant an experience as possible. Their staff was caring and efficient. They kept me updated daily and I would highly recommend them for any repair on a vehicle.

Jo
Review №47

The customer service was fantastic. They explained everything in great detail and seemed genuinely sincere. I was notified of the progress of my repairs and promptly contacted when the vehicle was done. They did an outstanding job repairing the damage. They also took care of returning my rental car for me.

Yv
Review №48

Fix Auto employees are all very friendly and personable! Being in a car accident is bad enough but they take the difficulty and nuances out of getting your car repaired. The end to end process is very convenient. My car looked better that I could have expected. They exceeded all of my expectations.

To
Review №49

A few weeks ago I was involved in an accident on the way home from work. It wasnt a major accident but it was enough to stress me out because I take really good care of my car. I went through the list of body shops that my insurance works with. After reviewing all the shops on Yelp I selected Fix Auto Anaheim. They seemed to have great reviews and I was hoping I would be as happy with their work. I dropped my car off on Monday. I dealt with Sarahy that day and for every interaction with Fix Auto since then. Shes awesome! She seems very committed to customer service and goes above and beyond. Shes very friendly and makes sure she gets everything correct. She made the process painless. I received daily phone calls from her with the status of my car and its repairs. She called the rental company to have them come pick me up that first day. When I picked up my car she offered for me water and coffee while I waited for my credit card to be charged. Now, on to the actual work on my car. Today is Friday, the fifth day after dropping off my car, and it was ready. Their work completely exceeded my expectations. You never really know what youre going to get when you take your car for repair somewhere. To be completely honest, my car looks brand new. It was detailed inside and out when I picked it up. They even found something I had lost in my car a long time ago and didnt realize I had lost in there. This place definitely lives up to all the positive reviews. Nobody likes being in an accident or having to take their car for repairs. If you are stuck in this unfortunate situation, do yourself a favor and go to Fix Auto Anaheim.

Ja
Review №50

My car was damaged in a hit and run accident. They took my car right away, emailed, texted, and called with frequent updates, and got my car repaired, repainted, and returned to me a whole week before the original estimated return date. The staff was kind, helpful, and proactive. This is where I will bring my car in the future. Excellent service and experience!

Ch
Review №51

Fix Auto staff is very friendly and has excellent customer service. The waiting area is very pleasant with great coffee options and tv. If you have any questions, they help you understand with compassion. This location is truly great and made me feel very welcomed.

Je
Review №52

Work turned out great and on time. Very professional service. Would definitely recommend.

Di
Review №53

First class service! Really enjoyed the experience and Donald was very helpful!

J
Review №54

Nightmare dealing with this place. ‘Leslie’ is either seriously overworked or doesn’t actually work there at all judging by the lack of info/email replies/promised call backs.

Ki
Review №55

My husband and I have used Fix Auto multiple times for minor body repairs and they are always great. Friendly and knowledgeable customer service. They completed our repairs in one day!

Ia
Review №56

Very helpful employees and great service

Em
Review №57

Excellent communication on the progress of the work done on my vehicle. Very quick to get me in for the work to begin, and extremely easy to work with - friendly, easy to understand, and able to answer all of my questions throughout the process. Would definitely recommend for any collision repair work you need done!

PH
Review №58

Outstanding customer service, very professional. High quality work, extremely satisfied with their work..

Ro
Review №59

Customer service was great. Sarahy (Customer Care Specialist) kept me informed daily on work status on my car. I received my car sooner than expected and it looks great. I definitely recommend this place.

Sa
Review №60

Although it took a little longer than expected to get the part needed for my car, the customer service and the work on my car was great! Sarai helped me out through most of the process and she was amazing answering all my questions and concerns. If I ever need my car fixed I will be sure to contact the good people at Fix Auto Anaheim.

El
Review №61

Staff at Fix Auto Anaheim were FANTASTIC every step of the process! I had never had a vehicle collision and the ladies in the front office were wonderful in explaining each step of the process and kept in contact with me each step! I highly recommend Fix Auto

Ky
Review №62

The team at Fix Auto were very friendly, communicative, and helpful! I was very bummed about my recent accident but the team at Fix Auto promptly answered and returned my calls, addressed all my concerns and repaired my vehicle quickly! 10/10 would recommend!

Th
Review №63

Incredible! Fast service, kind, reliable. Would highly recommend!

Ma
Review №64

The girls at the front were so incredibly patient and helpful from the very beginning. Sarahy was nothing but kind and understanding when I was having trouble with payment even though I was there far past closing. Overall a very professional, informative, and pleasant experience

Ob
Review №65

Great service overall. Fast, convenient and great satisfaction on the result. Sarahy was awesome, she was on it. I would recommend to anyone, thank you!

Ra
Review №66

The fix was perfect!! Alyssa was a sweetheart and made sure that I knew everything about what was going on with the car. I was always updated and they gave me a lot of help through the process especially with the rental and the fix. Big shout out to Jesse on the fix and the mechanics!

Na
Review №67

Accidents suck but in bad times I get to really learn who really cares to help me and those who dont take responsibility. Luck for have it that I found Fix Auto who not only took care of me professionally but also very humanly....Shout out to Sarahy...and her entire team who goes beyond and above to help even with my rental situation! Overall, thank you and anyone using them can expect great follow up and communication.

Dw
Review №68

They were professional, highly communicative and were down 4 days prior to the estimate date. Highly recommend using there business.

Ja
Review №69

This was a great experience as everyone was so friendly, efficient and helpful. Repair was perfect and quick since it was a small accident. I was kept informed as to what was happening at all times.

Jo
Review №70

Stephanie was great to deal with. Kept me updated on the process and was very professional.

Ro
Review №71

Fantastic service! Sarai was so nice! I would highly recommend them to everyone. The repairs were perfectly done and in a timely manner.

Ma
Review №72

I love Fix Auto! I’ve used their services twice now and they have the best customer service anywhere. Not only will they do a great job fixing your car, but they will keep you updated every step of the way and go out of their way to help you. Sarahy is so absolutely kind, helpful, and caring. I am so grateful for her service, and for FixAuto!

Bo
Review №73

They are the best with everything! The girls in the front are so understanding and do a great job! Love them!

Vi
Review №74

Great place with exceptional employees. Thank you!

Au
Review №75

Awesome job! Jonathan is a warmhearted guy, Jasmine was very nice too!

mi
Review №76

My daughters car was damaged at a local car wash. Needed a Honda certified repair shop and was sent here. Stephanie greeted me, got my estimate and understood what I needed for my daughter. She dealt with the people who damaged the car, kept me and my daughter up to date and got all money necessary from the people who damaged the car.

Ru
Review №77

My vehicle was ready on the time they promised me and clean. Great job the staff were friendly and helpful if I have a problem in the future I would return and recommend to others thanks

Co
Review №78

Absolutely ABYSMAL customer service.Chose this shop through my insurance, the shop called me to verify that the car would be sent to their shop on Tuesday, when the car got towed there on Thursday THEY REFUSED TO TAKE THE VEHICLE suddenly saying they were At Capacity EXCUSE ME??They had the work order, they KNEW the vehicle was coming and yet they turned it away?!?!If I could give negative stars I would.I will NEVER let ANYONE I ever speak to about car service shops use this company.

l
Review №79

Been to this location twice. They do really care about the customer and are always on top of keeping you updated. Had my vehicle done in less than a week both times. Will come back if I get hit again! Thanks to everyone at Fix Auto Anaheim.

Sa
Review №80

They were awesome! During this time of social distancing quickly fixed by car while I waited.

Al
Review №81

Very speedy and friendly service. Constantly kept me updated with my repair. Stephanie was great during the process. A recognized auto body shop for many car manufacturers.

Jo
Review №82

Only friendly if you leave your car and still charge you a fee even though they never put the car back together. Read the pages they make you sign. The job was comprehensive so I dont understand why they took it apart to begin with if I never agreed to start the work..... was just waiting for the adjuster. Brought a different car in and they forgot to reconnect buttons like the one to the gas tank... emailed and never got a response back.

El
Review №83

Fix Auto Anaheim is awesome they completed my bumper in just 1 day instead of 2 days. My bumper looks great, they did an excellent job in replacing my front bumper, customer service was excellent, they make you feel welcome

Li
Review №84

Thank you for being the Best Fix Auto collision Repair exc. And instead of 5 days it was less 2 or 3 days and done...WOW It looks soo darn great 🤗🙏

Jo
Review №85

Best customer service ever!Sadly, I am a repeat customer. Neither accident was my fault, by the way. Stephanie is great.

Br
Review №86

The communication was as good as it could be and they worked with me to try to fit my timeline. The work was great and it turned out well!

Ar
Review №87

The work appears to be very good, the personnel were helpful and courteous, the frequent up-dates were welcomed, and the auto rental cooperative service saved time and effort.

Gl
Review №88

Thank you everyone at fix!! The repairs were so fast! I was kept informed thru out the whole process!

Ri
Review №89

Sarahy and her team was great through out the whole process. Would recommend Fix Auto to everyone in need!

br
Review №90

Fix Auto is amazing! The staff is Soo helpful and friendly. I was told my car would take 10 days to fix, which actually took only 4 days. Sarahy took the time to call everyday to give me an update on my car. When I received my car it looked great! They even cleaned it for me inside and out. Looks practically brand new. I chose this place because if the reviews, I couldnt be happier!

Ja
Review №91

Good job fixing my car after a accident. Great on keeping me informed on what was happening and when I could get my car back. It was through insurance so I dont know if their prices are reasonable.

Jo
Review №92

I received my car extremely washed, not just in the outside, but in the inside as well. My carpets looked clean, my interior was polished and my wheels looked spectacular! It looks like a brand new car, not a 2014 Nissan Versa!

Al
Review №93

The shop did great work on my car. Thank you to Stephanie and Alyssa for making the process quick and easy.

P
Review №94

Everyone was very attentive and helpful. Very smooth process.

Ja
Review №95

Bumper and trim replacement with paint.

Te
Review №96

Their costumer service is amazing!!! Every single person I spoke to was very friendly, knowledgeable, and helpful. They made this experience a very smooth and happy one for me. By far the best coustomer service any business has ever given me.

Fr
Review №97

Very good work, girls in the office know their job and very well done ! I did not like the time it took to get my truck fix .

An
Review №98

Fast and great service. My car looks brand new. Staff were friendly and efficient.

Ju
Review №99

Fix it auto was great, they kept me updated on the progress of my collision repair, they assisted me with getting a rent a car, they even arranged an Uber to come pick me up and take me to work...Excellent customer service was provided by Alyssa, Jessie, and Stephanie they have a great team over there...thank you...

Va
Review №100

Very helpful team who constantly keeps you informed. Sarahy and Alyssa are great!

Information
37 Photos
100 Comments
4.6 Rating
  • Address:1331 S Auto Center Dr, Anaheim, CA 92806, United States
  • Site:https://fixautousa.com/anaheim/
  • Phone:+1 714-772-1313
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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