RAV4 PRIME, waited for 6 months and finally received one. Very knowledgeable and friendly sales manager Jeremy. After 2 months of driving, its the best car Ive driven so far! Thanks for providing updated rebate information to help me to decide on this one!

I was helped by Juan. From the beginning Juan was amazing at communicating with me and my husband. He was so patient at explaining everything. He had our best interest at mind. He recommended the car we bought and we are glad he did, although we had to wait for it Juan kept us updated through out the whole process. Juan was honest and truly meant well. I would recommend if you go to Miller Toyota you may want to ask for Juan, he is a spanish speaker so that is always a plus :) Even after buying the car we had a few questions and I gave him a call and he was more than happy to answer them for me! Purchasing a car can be frustrating but Juan respected what we wanted and what we did not wanted and for that I can say my experience was amazing, I did not feel pressured or anything of the likes.

We would like to commend our salesman, Diego Barrera, for showing us the outmost patience and genuine interest in helping us find and purchase the vehicle of our choice. He went above and beyond asking questions, showing us different options, and taking care of the small details. Our car purchase was a positive experience from start to finish. We will recommend Toyota of Anaheim to our family and friends.

Juan, Jaime and Fernando were friendly and definitely helped us get the best possible deal on our sienna. They understood our financial situation and worked with us to get to a monthly payment closets to our budget. This is our 2nd purchase here at Miller and we will continue to come because we know they do everything they can to provide us with all of our requests.

I would like to start talking about our favorite sales man DIEGO BARRERA he was so patient and helpful, he answered all our questions and always with a smile, amazing customer service totally recommend to go see him if you are interested in buying a new car. Him and Jeremy were able to get our car right at the perfect time we needed it. Now I’d like to say how happy we are with our new car, it was our best choice to go to Miller Toyota of Anaheim. Thank you so much Diego Barrera!

Honestly, I would recommend Miller Toyota of Anaheim to anyone. The staff here are incredible with helping customers especially answering all your questions. It was my first auto loan ever and they made it a great experience. David, was such a great help I recommend him.

So I want to talk about two employees Miss Francis and Miss Karina. These are the most helpful and courteous employees of Miller Toyota. I think the manager should recognize them and at least appreciate their work. They not only helpful and doing their job they go extra miles to make your experience wonderful. thank you so much Karina and miss Francis keep doing the good work and God bless you.

I bought a car was wrongly advertised and I had to wait for the vehicle to be prepared and when I arrived, all the equipment were not the same as described. Thankfully for the sales manager Rufus Keller for understanding and dealing with the issue. I would recommend this dealer to all my friends, specially to Rufus.

Left after waiting for 28 minutes for my car to get checked in. This happened with an appointment. No cars were in front of me and three employees made eye-contact with me, none of which acknowledged me or let me know that they would get to me at their earliest convenience. I have never waited this long to merely check-in. What else is there to say? As a loyal customer, I am highly disappointed with their customer service.

I went on Saturday 5/29 and was blown away by the hospitality, care and attentiveness I received from Ignacio and Josh M. Ignacio was quick to show me the cars inquired about and gave me honest feedback. He is such a pleasure to be around and definitely made my experience 10x better. Josh M was also a delight to talk with. He explained everything thoroughly and was extremely patient with us. Josh was extremely amiable and also a pleasure to talk and joke around with. Would give this place a 10/10 solely for these 2 guys. Thank you both for making my first car experience memorable :)

This is the second vehicle that my family has purchased from Carena within six months. She is amazing and goes above and beyond anyone that I have dealt with in the purchase of Vehicle. Carena even delivered my vehicle to me which was a two hour drive. I am grateful for such a pleasant and smooth transaction. Thank you very much.

Sales rep Lupe was just fantastic; she understood my situation and what I needed so along with sales manager Rufus got me a good deal; thank you so much

I love Toyota but this location has horrible service when it comes to servicing your car in a acceptable amount of time. I get it that its Friday and when I came in it was lunch but I came in for my appointment at 11:15am and as of now my car is not ready yet. Almost 3 hours for a oil change. Really? This is ridiculous.

Would give Miller 10/10 stars if I could. Honestly a great car dealership with very helpful workers. Jaime, Edgar, and Juan were very accommodating and were quick to help us out in finding the car we wanted. Jaime was honest about their cars and prices and went out of his way to work with us. Really loved how they try to work with you and your budget, if you have one.

Jamie Flores and Gloria are really helpful and give us a good discount on the Corolla Hybrid. They did not over charge and we had a good deal for the car. Came this Friday before the Memorial weekend crazy crowded. Highly recommended!

I couldn’t find the six star rate here, so I only could give you 5. I owe you one I guess, Thank you All, Lupita, and her friend and Victor very informative. Was a pleasure meeting you. Thanks again I like the Tacoma.Oh, the other 2 cars, just cars I liked.

Very professional, they don’t try to sell you things you don’t need, they listen, they’re kind, and VERY fair. I will send anyone I know looking for a Toyota to Miller! They’re the best!!

Great service very pleased with everyones help will go back.

Worse service I’ve received from a dealership. Bought a used truck from Toyota and when they cleaned the engine bay they pressure washed the engine and got water inside the engine and had to be fixed. I was told it would be ready in 3-5 days and here I am over a month later still waiting. I was called and told the truck was ready for pick up and when I arrived the truck wasn’t ready or even in their lot. They wasted my time driving there (I live an hour away) when the truck was not ready to be picked up. I’ve called for weeks asking at least for just a simple update on what is going on and they always redirect me to someone else to leave a message or they say they will call me back but never do. I’ve left messages with the sales people, service technicians, and used car managers just asking for a call back. Got to the point where I had to call corporate and they had to have someone investigate what’s going on. Purchased my vehicle august 20, last update was august 28 saying truck was ready when it wasn’t, now it’s September 21 still waiting for a call back or an update on what happened or what’s happening.

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6 hours for an oil change?! Dude Im starving. It usually does not take this long but this time around too so much

Very terrible experience with this dealer.Firstly I called earlier for a great deal on a CPO RAV4. I called ahead of time asking if the vehicle was there because I was coming from very far away (2 hours far) to look at this vehicle. I was assured that it was there and that I would be able to see it. I made sure to mention to her how far I was coming from. I got there, had an appointment, only for Karina to tell me that she had just closed the deal on the RAV4 for someone else. Later on I get taken on a test drive and another coworker told me they had been working on sealing the deal for the RAV4 SINCE THE MORNING?? WHY LIE TO ME WHEN I SAID I CAME FROM REALLY FAR AWAY?! Then they tried to sell me a super overpriced CPO RAV4. She told me she would make a deal with me but didn’t give me any numbers but assured me we could get a deal. Since she was so nice at first I thought I mine as well do it. It was a big lie all to run my credit! She ran my credit and all of a sudden those numbers were way too high! HIGHER THAN A TRUCK PAYMENT? DONT LET THEM RUN YOUR CREDIT WITHOUT NUMBERS! THERE IS WAYS TO DO IT WITHOUT! I have a friend who manages Chevrolet and he said they get paid every time they run your credit! Y’all must think we’re stupid. Incredibly high numbers, she was not negotiating with me. Her attitude completely changed and then she tells me let me see what I can do, we wait for an hour and she NEVER COMES BACK! We decided just to leave very bummed out that we wasted so much time and gas. Complete waste of time and gas to go there. I will NEVER be going to this Toyota ever again and I recommend you don’t either! Super greedy staff with bad intentions! You will not get a good deal there and they won’t even try to help you. Definitely recommend the Puente Hills Toyota instead!! Very angry and disappointed in the slimy customer service. They thought I knew nothing about purchasing a vehicle and tried to scam me. I feel sorry for the poor people who get roped into their lies. Don’t come here, You’re better off somewhere else with more honest people! Extremely disappointed in the time I spent going down there just to be lied to. Absolute scums of the earth!

Karla the GSM is the GOAT of getting you approved with shaky credit. I cosigned and had a repo from a past relationship. She got me approved on a 60k tundra with 2,000 down and a monthly payment I was going to pay on a 35k truck. I am beyond pleased with the service and salesmanship of Corrina was beyond out of this world. I was nervous about buying a vehicle. She made it beyond easy and painless. Was in and out within 60 minutes.

Great car experience took my cousin yesterday and Karla Bonillas helped us with a great deal... definitely recommend

Dealer tried to sell a car out from under me AFTER I had already completed the remote purchasing process. I waited all day for an explanation for the hold up only to learn that they had unsuccessfully tried to sell the car to another buyer. These guys are liars, and try to play buyers off against one another. Hint: If youre waiting too long for a response, it means theyre entertaining other buyers. Needless to say I told them to sell the car to someone else because I refuse to be strung along like a desperate child.

Everyone here was nice & helpful. Shoutout to Israel. He works super hard!Can’t give 5 stars because I feel like they overpromise when you’re buying the car but kind of under deliver afterwards, but at least their service is very nice.

Just finished replacing the whole engine on the car I bought from this dealership 2 years ago. Ive been taking it in for maintenance and repairs since my second week of owning it trying to figure out why the car was having issues and lights kept coming on. The general manager has refused to talk to me, and Ive been hung up on more than once. Currently working with a lawyer to file lemon law suit since its been proven through private repairs that the car was sold to me with underlying issues. Beware of this dealership.

Ive had two experiences here. First was a new vehicle purchase. Despite being in some sort of national truck shortage, they were the most prompt of ALL local dealers to respond to an initial inquiry. They had a truck that was a great match for our needs. We were able to get everything worked out in under an hour (including test drive) and they delivered a great truck to us the following day.Went in for routine service recently and they actually called me 10 minutes before their estimate for completion. The customer lounge is comfortable and well equipped for these times.To top things off, every person Ive dealt with at Miller is beyond friendly and seems to care about the customer. We may have found a new forever dealership.

Thank you so much for the amazing experience on my 7th purchase with Karla Bonilla General Sales Manager at the dealer. Always the best service, communication, clarity and transparency. Couldn’t be happier with my new RAV4 XLE HYBRID. best of the best thank you so much.

Had a great experience! Came for my 5k service and was greeted by friendly staff! Edwyn sanchez was my service advisor, great guy! Will definitely come back!

Every time I come here for service its always the same, over 40 minutes of waiting before any one approaches me about what I need to service on the vehicle. Although this was still the case when I came in February, that wasnt the worst of my visit. The service advisor, Lee, was super nice up until I turned down the recommended service - once that happened he was very standoffish and wouldnt even make eye contact with me when billing me for the service.

Ive got to admit I was weary going to a dealership so far from home but since we were going through the Costco Auto Buying program, I said let me trust in their recommendation. Costco recommended Miller Toyota. There was a mix up with our Camry and the dealer almost didnt go through but low in behold Karina Cardenas came through! Honestly rom the first day she coordinated our appt to closing, she was a SAINT! I cant say enough about this girl. She truly went ABOVE AND BEYOND and is the reason why we finalized our purchase. What I dont understand is why isnt she a manager? If Miller is reading this, you have the wrong people in charge over there. Do yourselves a favor Miller, get this girl in management position. We love our Camry. Thank you!!

There were many friendly staffs and one of the best Toyota Dealerships that I have been through in my life. The waiting area was great where there were many Pretzels, Cup Noodles, and Donuts. Also a variety of drinks that they offer. My parents just bought a 2019 Toyota Camry SE here and we got an offer of free optional accessories that came included with the car. I would buy another Toyota car at this dealership again if it were to offer this again.

I’d like to thank Jaime Flores (Sales Representative) & Sergio Valdovinos (Finance Manager) for working with me to achieve my car buying goals today. I came in to make my first big car purchase on my own as a career driven female & I was absolutely treated fairly and respectfully, even in my concert tee & Converse. My auto & finance questions were all answered thoroughly & any concerns I had were all looked into. Gentlemen, thank you for recognizing my desire to walk-in and experience an all business, no-nonsense, extremely attention to detail transaction.You both were an absolute joy! 🚗🙌🏻

The oil change coupon is a great bargain. I made an appointment and took my car in for oil change. My car has six-cylinder and would take 5.5 quarts of oil when I change oil myself. The advisor told me the coupon $14.95 is for a four-cylinder car. Oil change for my car would be $30. If they use half quart more oil and want to charge double the coupon price it is NOT reasonable. It is BAIT AND SWITCH. By the way I had services by Miller Toyota before and was happy about it.

Here to pay off a vehicle I leased. I’ve been here three hours!! I’ve provided my address more than three times and they still don’t have it right. Disgusting.

The wait time to have my car serviced was 2 hours. However, I didnt have an appointment and it was a busy day. The staff was super friendly, as always. Vince helped me out. He was a very nice guy!

Their customer service is always great. I took my car for an oil change and while I was waiting I had a delicious nutella crepe. Compliments of Miller Toyota of Anaheim.

Just leased my Camry LE last week the customer service was great Ochoa went above and beyond to help find the right car for me he was informative, positive and showed great knowledge in is fieldOverall the car buying experience was great.

Jose Parada, Fernando, and Roger worked hard to get us the deal we needed— thank you!

Went there before my 7am appointment, still a long wait. After repair, driver put the car key 🔑 in the wrong room. At pick up time, I asked for the key 🔑. The response was that the maintenance has not finished yet. After challenging the timing, customer service found my key; however, pick up guys took their sweet time to bring my car out unwashed. I am very disappointed with their customer NO service.

Roberto, John G and Fernando are the guys I spoke with during my vehicles servicing and they did it.. they got a perfect score from me and that doesnt ever happen. They worked on my vehicle like it was there familys. I am thankful I came to Miller Toyota and nowhere else. They called me back a few times to workout the deals. It was just a good experience all around. I tried to give Fernando a tip for taking should good care of my truck, he politely refused and said doing a good job our your truck was tip enough . Thanks for everything

My service appointment was going just fine until one of the employees walking around inside called me, “Sir.” When I’m clearly a full grown woman. He didn’t even apologize when I corrected him! He was so rude and almost made me want to leave before my car was ready! It makes me question if I should ever return here or speak well about this business location if that’s the kind of employees that work here!

Service advisor was great ! Crown and Roberto did a good job Can’t complain about how they deal with the service and communication but, overall the Mechanic who service my car wasn’t even able to check the air filter in the minor service I request, he just change the oil and barely rotate my tires and didn’t take the time to check my brakes since I measure them one day before to get my car to them and they gave me a complete wrong measurement assuming he just saw them and wrote a number, and also leave his hand marks over my dash and some scratches where he replace my airbag, however I think I was spectating a courtesy wash or vacuum inside but nothing so that’s why is a 3 starts just save it by the advisors and the team of marketing calls.

This was my first time coming to his dealer and I must say that they are pretty awesome. My check engine light came on yesterday, so I called and they were very nice on the phone and they were able to schedule me next day. When I arrived I was greeted by my service advisor Isaiah and he quickly checked me in. They fixed the issue quickly and I was back on the road. Great service and they are awesome!.Thank you!

I was really excited about Miller Toyota. They have a ton of good reviews, but also less than good reviews. I read through quite a few of them before my visit, especially the service department. It seemed like a mixed bag. But, that happens anywhere. I decided to try them out anyways.The issues started right as I arrived at the dealership for my 2:15 p.m. appointment for an Oil Change. I arrived at 2:00 p.m. sharp, I pulled into the service bay marked for scheduled appointments. I was not greeted by anyone until 2:10 p.m. when a older gentleman walked by and asked what I was there for. I gave him the information he needed, and was told to wait. He would go and find someone to assist me, and the other customers waiting.At 2:18 p.m. a service advisor starts putting protective sheets/mats into cars. He gets to my car, and it’s locked. No one told me to keep it unlocked, so I locked it out of habit. He scoffs, and shakes his head. As he starts to walk away I unlock the car, he looks back and sees me unlocking the car. He then tells me I should be standing by my car, and that’s why nobody has assisted me. This came off very rude to me with the tone of voice he had. I pushed it aside as everyone has off days, especially since COVID-19 has happened.I told him that earlier I was told to wait near the other customers I was standing near. I was no more than 3ft from my car. He then asked me to pull my car forward (prior cars were parked far apart) so that customers behind me with an appointment could also pull forward.I get out of my car and Roberto the service advisor helping me, scans the VIN number on my car. He starts asking for information, starting with my name. He couldn’t quite make out my name when I spoke the first time (I’m speaking through a mask, and trying to some distance) and I tell him it’s pronounced Colby, like Colby Jack Cheese. He laughs a bit at that and continues with asking for information. We get that all sorted, and he starts saying something. It was hard to hear what he was saying, as the mask made everything sound like it was mumbled. Next thing I know he’s having me sign off on his tablet, tells me the Oil Change will take 2 hours.I’m stunned and say okay. I understood they were a little busy, but it wasn’t as busy as I’ve seen dealers get before. I tell him I’ll wait for my car to be finished, and go take a seat in the waiting area. I should have clarified everything with him before I went, but I was sure he had my name right. I then get a text message from Roberto saying I could contact him with any questions at that number. I noticed my name was spelt wrong. Coldy. I tell him how it’s spelt and reiterate that this happens all the time. I get no response back. Fine, I trusted that he’d correct it.I wait. My car is first moved starting at 2:25 p.m. and a few more times, before I finally regain possession of it at 5:05 p.m. I waited nearly 3 hours for an oil change I was told would take 2 hours! The most any other Toyota Dealership has needed was 1 hour and 30 minutes tops. If they needed it longer they let me know ahead of time, without me having to reach out to them.They only response I got from Roberto is after I asked. His response was “should be coming up shortly”. I then had to wait another 50 minutes, before I saw my car moved again. I know when my car is moved because, I use a mileage tracker/obd2 reader that notifies me anytime my car is started/stopped.The only good thing about my experience was with the front desk lady. She was very kind, and helped schedule my appointment over the phone.I enjoyed seeing her smile and her help when I needed to find out who the service manger was as well. Turns out it was the man who left a sour impression about standing near my car.I decide to check my car. I always do this after any service. I end up finding that they damaged my rear passenger tire. There’s a small slit, and a few puncture marks.I didn’t speak to anyone about this, as I was ready to leave. Overall, I feel like I waisted nearly 3 hours of my day, for terrible service.

Best experience I’ve ever had at a dealership by far, which says A LOT. Roger Sanchez and Emil were the most helpful, friendly, and hard working people. I’ve never seen anyone care so much to work so hard to get us such a great deal with the budget that we could afford. It was really shocking how extra they were with giving us the best deal possible and then even better. I’d never want to go another dealership because of their honesty, dedication to the best deal possible, and hospitality. Roger and Emil genuinely cared and did an amazing job getting us a new lease.

Took my 2018 Camry for PM service. Omar explained services well. Was some what satisfied with 1st service. Took car in again for next schedule service. Roberto attended. Noticed transmission work actually helped car function this time around. 1st time didnt notice a difference. However, dealer intentionally caused AC issue and was charging $600 to repair. Took car to alternate shop. Nothing wrong with AC and fixed problem. This dealer ship runs a fraudulent business. Took my 2010 Camry 4 years ago to this shop and the charged me $600 to diagnose an issue that later reappeared. I decided to try these people out 4 yrs down the line because of Omar but they proved themselves unworthy. I dont recommend them. They dont service your car correctly and cause issues to later charge you more.

Good, Fast, friendly service. My service writer Roberto did a great job on keeping me informed and the service department had my vehicle fixed properly and on time. Plus their service department is open on Sunday’s which is very convenient.

Best service where I’ve been for Toyota

Barron was Best on internet Deal. I have tried different Toyota Dealers personally visiting and on internet. Best Deal I got from Miller Toyota Anaheim from Barron. And Luis was also awesome. He helped to make this happen with trading my car. Above all 2020 Rav 4 Super Smooth Driving. Happy with my purchase. Still its 3 days of purchase.

They always try and up sale you Be careful when you come here they are willing to do anything to take your hard Earned money

Just leased a brand new Toyota Corolla at Miller. Baron listened to what I wanted and helped me get the car thats perfect for me! I loved that there was no fuss about it, just straight to the point. He was full of energy and SO polite. Jaime took care of all of the finances and really was a delight to work with. I didnt even mention the DEAL I got on this beautiful new car. Thank you guys so much for your amazing service! I will be telling all of my friends to visit you for all of your Toyota needs!

I had an appointment and the check in was very quick and easy. My car was ready within a good amount of time and the mechanic listened to concerns that I had about my car and helped to address them. Good service over all.

Good dealership. Sales manager is pushy. He must have asked me 10 times, “what can we do to earn your business today”...and at the end when I didn’t buy a car he said, “I’m not trying to be pushy.” I had a great interaction with the rest of the staff though.

The service rep responded without delay when I pulled in. The following periodic service needs were discussed and the vehicle was taken into the service bay. Service was completed in the estimated amount of time needed, final paperwork was completed and I was on my way. What better than that.

Worst place to buy a car... paid for speakers and the car didn’t come with the speakers I asked for and paid for and even the trunk don’t have the holes for the speakers they going to tell me that I should of looked before I left wow never again coming here... it’s there problem and never tried fixing it... really bad place

Rolled in with an appointments for a simple tire patch with my tires that are under Toyota Warranty. Said its going to take two hours and I should go over to Americas Tire itll only take 10 minutes.

Went to and called various dealerships and none could offer us a great deal. Antwon provided us with several different options. He answered all of our questions. We changed our minds 3 times about which car and he eagerly accommodated to our needs. Great customer service, very funny and charismatic! He is the epitome of what a great salesman and all around person is. Highly recommend this place. Thank you to Victor as well!

The service went smoothly. First making an appointment was easy. I called the Toyota recall repair and they transferred me to the closest Toyota to me. I had to wait for them to receive the parts I needed for the recall but as as soon as they received it, they called me and I was able to make my appointment. When I arrived, I went directly under the “Appointment” line and they asked for my info so they could contact me once the repair is over. The Service Advisor, Omar, told me it will take 3-4 hours but it only really took an hour! Definitely recommend their services!

Great costumer service!! I’ve made appointments at other Toyota dealerships but have canceled or left from the appointment line due to poor customer service. Even on a busy Saturday I was gladly surprised by the great service I received.

Excellent service - Youbert is a great service advisor. Very informative and efficient. He told me that it would be ready around 12:30 and it was done an hour early! I also appreciate how different they run their service area in comparison to the Buena Park and Cerritos service areas. Would recommend to family. Thank you!! 😄

Everyone was so helpful and the process of my car trade was smooth. Karla, the manager was so helpful along with all of the rest of the staff. I usually hate going to dealerships but this experience was so much different. My partner and I traveled from LA to go here because it’s such a great environment and everyone is so helpful. HIGHLY RECOMMEND!!!!

I just like to give a shout out for the great service that I was offer at this dealer by Karina Cardenas she was outstanding she was very professional she gave the best service I had in that dealer I also wanna thank you Jaime also a supervisor and the best seller Edgar I couldn’t be any more happier I bought a new 2021 RAV4 And I’m very happy with my purchase for all the people who are thinking To buy a new car or trading this would be a perfect dealer to do so thank you.

I recently bought a brand new Toyota RAV4, and I had a great experience with the Miller Anaheim location. John helped research different locations for the perfect car that I wanted. Cherie (one of the managers) was so patient and kind and was willing to accommodate me in any way! I loved the professionalism and kindness that came from the staff at this dealership. I highly recommend them!

The level of service was well beyond exceptional. Thank you, the work was done quick, communication every step of the way, Patient, price was what was expected. Never was one to take my car to authorized dealer, but after this experience will continue from here on out.Thank you Roberto at Anaheim Miller Toyota appreciate all you done .

Service center and customer service center is really Bad, that was the first and last time to visit that place, I drove my Camry 2020 car for service and all what I wanted is to check the window mechanism noise, and to check the engine weird sound when in reverse position, the agent said 3 hrs, I told the agent it’s fine but I have a doctor’s appointment and if you can’t make it by then let me know. No calls or updates .. waited for the 3 hrs and then After 3 hrs I went back to ask him and was told by Isaiah that they will now start to have a look .. unfortunately had to leave and will not come back there ..

Barbara from services is an amazing agent!She patiently answered all my questions about whats included in the pre diagnostics. She even scheduled for a lyft to take me home.Shes good at her job. Need more like her! give this woman a raise!

They got me in a car good deal, great place to build up ur credit with a nice up to date car, clean used cars they have new 1s too but this way better then a used car lote, u get something nice for the price ur paying and not paying for something u dont really want but got no choice to get, my credit not A 1 but is not bad ether

I purchased a new Toyota there few years ago and looking back I won’t be doing that again due to terrible customer service. I had free maintenance with the purchase for 2 years and whenever I had Youbert all went well (he provides great customer service) but all others were terrible. They recently offered me a free oil change to get my business again and I was told it would take about an hour with an appointment. Today when I arrived for my apt Youbert wasn’t there and I got this young guy Fabian. First thing he’s telling me I need new tires (I had only 24k miles on the car), then he didn’t seem to know answers to my questions and his response were it should be… I won’t bore you with details of the terrible customer service. It had already been nearly an hour, 4 other cars that got there after me had already been driven into the dealership and mine was still waiting in the driveway. I told Fabian I had enough and left. No attempt to try to understand what went wrong, how he can help or try to resolve the issue and no respect for my time wasted. This is similar to my past experiences. I won’t be going back, not even for a free service.

Me and my family have been getting cars here for about a decade! Everyone here is super efficient and helpful. I went by myself last week to get a mew car, and I was helped by Emil, Johnny, and Roger. They were super nice and understanding and really respected what I wanted and worked a long day in order to make sure I got it. I would say they went above and beyond for me and they would definitely do that for you too!

Before I purchased my Tacoma, I was offered a warranty for a couple of thousands more and I bought it when I was specifically told that if my car gets scratches or dents from bushes and rocks while off-roading, the dealership could fix it. When I called to have my car serviced and have my scratches fixed, I was told that at the start that the warranty doesn’t cover scratches.Why on earth would you tell me you can fix it and then after the deal was made, disregard what was promised?But hey, to that person who sold me the car, you were pretty good fooling me into spendings few thousands more into buying the useless warranty.By the way, the free ceramic coating I had? I received it with scratches under it and the black color of my fenders faded, I didn’t bother bringing it up anymore because of how easy for the employees there to dismiss the issue.

Well I have extremely good experience at Miller Toyota of Anaheim. Theyre make so easy for me and theyre give invoice price. I extremely recommend if you think to buy or lease a car really visit this place. You will enjoy to drive a new car.

My purchase experience was exceptional with Miller Toyota. Marina Lamboy, Gloria Perez, and Karla Bonilla assisted me with selling my old vehicle and purchasing a new one. The team was extremely helpful when listening to my concerns and needs. I got the most value when selling my old car and found a new car that I love within my budget. I will have no hesitation when recommending these women and this dealership to friends and family.

First, Id like to thank Daniel H for assisting us in our new car purchase. If you guys are looking for a great, patient (super patient) friendly sales guy, Daniel H is your man (he speaks Spanish! So to my peeps, please go to him)finance department, and the Finance manager are the WORST! I had and issue with my vehicles alarm system and tried speaking to them about the issue but like most Finance people its not their problemWe were sent from one person to another, the so called Finance manager was a condescending son of a gun (for the sake of this survey)Service department: was somewhat helpful...Please be aware that the newer car models no longer come with an alarm system so save yourself some money on the monthly payment and get an alarm elsewhere.Love the car... but HONDA will ALWAYS provide BETTER customer service. Toyota has always been and will continue to be D*cks AFTER they get what they want. All you are is another $ sign to them. Daniel, keep doing what you do! You are a great sales person, just hope these people are treating you right. YOU deserve 10 stars but the rest of the team gets a negative 0 (if it was possible to give such rating)

The reason we have our cars serviced at Miller Toyota is because Martin Miller is there. One couldnt ask for a better service advisor. Martin has integrity and in depth knowledge of car maintenance. Martin your the best!

Emile is one of the best salesman here. My hat goes off to him for his experience and patience. He assisted my fiancée with her purchase of a Toyota RAV4 2019 Hybrid. He deserves more than just commission on this sale. Ty Emile for providing excellent customer service!!

My brother got a new Tacoma at this dealer everything was ok then at 25xxx miles a noise popped up in the engine and I was able to spotted it and was one of the pulleys I took the truck to service and explained the problem to them and told them to replace the pulley they didn’t do it, so now the truck has 28xxx miles and the problem still there and I have to mention that the last 3 or 4 visits I did to their service I told them about the problem and they never fixed it, tomorrow 3/26/21 i scheduled another appointment for the very same problem, looked like they just waited until the coverage was over so they could charge the $ 400 for the extension, this is bad service, I even spoke face to face with their service or maintenance manager who was this lady I don’t remember her name being honest, the problem was never fixed I hope tomorrow I can solve this once and for all.I’m currently looking for a new car and I thought to buy In this place but since they have been giving a really bad service I’m going somewhere else.

I love this dealership because of their great service. Especially, Crom Reed, he very polite and respectful. He has great customer service skills. If you ever come to this dealership, he is who I recommend!

The employees of Miller Toyota of Anaheim made my car buying experience easy and also gave me a great deal. Everyone was so welcoming and helpful. I will definitely recommend this dealer to friends and family since they staff here wasn’t pushy like at many other dealers. Great customer service!

This was my 4th or 5th visit. The experience was completely different. I will not go back again and would never recommend. The staff was rude, i had to wait 15 to 20 min after booking an appointment. I was asked to present physical copon for oil change when their own website did not allow print.

If you need a car, here is the best place to buy it. I bought two here, and everything is perfect. Everyone is very kind. They make you feel in confidence. If you have any doubts, even if it is minimal, they help you without problem.

The guess room is clean, has refreshment for customers, room for kids, private room for more silence in case, and basically great, making easier the wait time for your car.

Martin Miller is very helpful, informative and professional. I know my car is in good hands. I trust him to keep me informed about any issues with my car. I bought a new Toyota last year because I knew Martin would be my service representative.

I had an appt. but yet I was attended to after a few people who either did not have appointments or had appointments after me were taken care of. Also, with an appointment; why did I need to wait for an oil change for three hours. I asked the service advisor why did I need to wait almost 20 minutes for someone to acknowledge my existence if I had an appt. and he proceeds to tell me about the policy for people who do not have appointments! You should take a page out of the customer service book at Oxnard Toyota. They know how to bring a customer back.

I found it to be an easy experience. I showed up very early for my appointment. I thought perhaps to early! But they took my car, answering any questions I had along the way. They sent me ah detailed but easy to understand description of any work that could be done or should be done. Including estimates. I was able to accept or decline on-line. Pick up was easy and fast. Everyone from my service rep to the parts people were great. I would happily take my car there again.

Great service and care. But their price are better.

It was our first time going to this dealership for service on our car, the customer service was great! Crome, was very helpful, professional and helpful! definitely coming back. :)

First time and last time. Made an appointment in advance and was told an estimate wait time of 2 hours, so I waited 4 HOURS for an alignment and a partial brake job!! It wasn’t even busy and there were workers standing around!? I asked why I waited so long and was told they had to layoff workers?? It would be nice if I was told that in the beginning. I think I’ll go back to my regular dealership now.

Last min appointment, got help about 10.min after I arrived on time. Waited an hour for an oil change which is understandable. I appreciate the guys trying their best during these horrible times. Thanks so much for caring for my car. Much love.

Lee, The Service manger was great.Great service, He gave me a detail lowdown to what I need to repair. Only with my best intention.Will be coming back for my next car service.

All I can say is if you have any servicing needs for your vehicle this is the place to go! Omar is the BEST! He is truly one who knows his stuff! I’ve taken my car elsewhere at times when I needed things done but after my experience with Omar this will definitely be my only go to place!

They were quick and courteous for checking in and checking out. They really couldnt have been nicer and more upfront about pricing. Customer lounge was neat and spacious although I only walked through it. It was definitely nicer than another Toyota lounge Ive recently visited. The online coupon for the brake service made the price pretty good for dealership service. I was easily able to make my appointment online. My one complaint was that when I asked about cleaning my vehicle after service, the associate explained that they sanitize the steering wheel and put a wrap on it until the service is complete. There’s probably a dozen other surfaces on my vehicle that they touch and the steering wheel is the only one they clean during my visit. That just soured my feeling about it all a bit. All in all a good place and worth going to if you want service on your vehicle. Just clean it after.

Great experience at Toyota of Anaheim! I was told the recall process could take up to 4 hours and I was done in an hour and half. Omar assisted me and was very helpful. He was professional and kept me updated of the process throughout. The waiting room was clean and spacious, with tables and chairs being regularly cleaned throughout the time there.

My car was towed to Miller Toyota due to non-start issue. i was greeted and help by service advisor Lee Bach. The process of the repair was smooth and seamless. Thank u Miller Toyota and Lee bach.

Wow. Nice dealership, nice lobby and lounge, some nice employees...BUT. Your time and property will not be valued here. I had my oil changed and got a tire rotation, which took two hours. They did not properly secure my skid plate, and it started dragging on the ground. I went in the next day to have them fix it, and had to wait two hours again, with no promise of refund. Do not waste your money here.

So happy with the service I received. My car suddenly went off. I contacted Miller Toyota and was helped by Omar. My car was taken in and repaired immediately. He’s extremely professional, knowledgeable and answered all my concerns. I highly recommend Omar and Miller Toyota and will definitely use their services again.

Great experience buying a car 🚗

This is my third Prius, and every time the technology and service gets better and better. First time at Miller Toyota, and the staff here is clearly a well run, highly communicative and well connected team. It’s kind of expected to hate car dealerships/sales people, but there was nothing skeevy about this place/team. They clearly have some great leadership, were respectful, welcoming and hospitable to not only my partner and myself, but also to our dog. Great experience all around. We were in and out with a 2021 Prius prime in 3 hours. My partner will be buying their next car here, and I’m also sending a dear friend their way this week. This is a great time to lease a Toyota.

Miller Toyota went above and beyond in my car leasing experience. Carlos Perez (manager), Francisco Delgadillo (sales associate) and Jaime Perez(finance manager) all made the experience absolutely seamless. They made sure to find the Highlander I wanted, in the color and with all the amenities. I would definitely recommend this dealership next time you are in the market! Ask for Francisco- he has a wealth of knowledge and has been in the business for many years. He does not play games! Down to earth, honest and a hard worker. Thank you all at Miller Toyota of Anaheim. I’ll be back for the next one once my lease is up!!