We have used this place about 4 years ago for a kitchen remodelling and had a very pleasant experience, therefore went there again a couple of weeks ago for another project. The rep Maria was very friendly until she sealed the deal, promissing to call when material arrives and more....., from there on their customer service went down the drain.No calls were made, very unfriendly responses and when asking to talk to the manager Kevin they left us hanging on line, not returning the call, not trying to contact us to resolve the issues we had.No way we will use this place again, there is a lot of competition on the same street.
Their staff was patient and helpful with our bathroom remodel. They had a lot of stuff to choose from and prices were competitive compared to the other stores.