I love Common Grounds but the last few times Ive come to the Old Seward location it hasnt been the same experience. I ask for a 32 ounce pink lotus and have gotten smaller. I would like to politely ask them if I was charged for the smaller drink or the 32 but they dont give me a chance to. Just close the window til I drive offUsually the service is good but not recently.

Most of the servers are AWESOME which is why I keep going back aside from it being convenient. However, of course one of them has messed up twice on my order. This evening, I said no to whip cream and she not just put whip cream in my drink, but she PUT WHIP CREAM IN FLOWING OUT LIKE CRAZY WHIP CREAM. I did complain right then and there that I did not want whip cream, she didnt seem sorry, she said it but it didnt sound like an oops sorry. Ive been there over 10 times and it has always been great service until this one girl. Long brown hair. May refuse her service.

Love the monthly special flavors! I try new flavors when it comes to the Redbull kicker. Although this is the first time I saw a kid special on the August specials! It is a sugary drink, so my children had to share. I dont usually get them sugary drinks all the time, but this days was a hot day

Coffee & conversation. What better way to start the morning, besides the obvious.

The girls are nice. But they get backed up very quickly because they like to train the newbies there.

The burnr my cookie in the microwave and forgot to give me the muffin, and the drink I had tasted like the blender wasnt rinced before they made my red bull smoothie because it tasted like coffee when it was supposed to be blue raspberry. The amaricono my mom got was ok.

Great cold coffee.

Absolutely delicious!! 😋

The girl that helped me today was really nice. But that same location charged my card for more than what they told me my total was and that happened more than once

Best coffee shop in Alaska love this place...staff very friendly quick and convenient

Mostly consistent with my drink 7/10 times but have never offer complementary drinks when they make a mistake otherwise I wouldve given 5 stars hand down. The drinks are expensive to be a learning experience at the customers expense is all.

Our absolute favorite coffee hut in Anchorage! The drinks are always made correctly, taste so so good, and theyre always super friendly!

Staff is so friendly

Their okay not the greatest

The girls are nice and friendly and very helpful

Was okay, little high in price though.

These ladies do a great job. Thanks.

Good coffee and service

Been coming here for 4 years the girls know my order and have it ready when I pull up, they are always welcoming and great under pressure! Keep it up ladys see you tomorrow!

Always has good monthly specials

Great variety and yummy sounding drinks. I ordered the Nutty Pumpkin. Really good!

Fun, creative, and consistent

She was very busy but officiant and quick. The coffee and lotus were very good as was the veggie burrito and ham/cheese croissants.

Love the smoothies and the ladys are super nice and professional

She made sure our order was exactly what we wanted, by repeating it back, chatting about her fave flavors and what others we tried, and having us taste before we left! We even circled back and got back in line to get a snack bc we were so distracted by the cheerful chat!

Super friendly staff !! Loved the Apple Pie Frap 💕💕💕!! Thank you !!

My Sons Favorite is the 32oz. Creamsicle

Its always a pleasant exchange with the staff. Great attitudes, quick and delicious coffee and mochas, and always a smile on the girls faces!

I go here pretty much every morning on my way to work, and the two girls are that are there at 9:30 during the week are the best!

Rachel makes the best coffees! My Mom & I go to coffee stands 4-7 times a week & so far Rachel has made top 3 on our mission to find the best shots of espresso!

Fantastic drinks!

Always friendly service and good coffee, cant ask for much more.

For the first time in my life going to a coffee shop and was refused service because she has an attitude problem. I ask her for two things and repeat my others wrong and told her it’s two others and repeat it again! She told me have a good day and shut the door. Is it how you serve your community? Or is it logic to take your frustration on your customers?

They have really good red bull smoothies and red bull soldiers

Great blue lotus

Always quick. Great coffee and lattes. Plus, it never hurts to start your day off with a cute girl and friendly smile.

Best way to start my mornings. Worth walking to in the mornings.

Not my normal coffee stop but she made it with the same taste as my normal coffee stop. Th a la to your morning girl.she rocks.

It was okay.

Its dope and the coffee is really good tho

Amazing coffee and baristas

The longest wait. Slow.

Good coffee here

Great coffee

Good coffee and mochas

Test good cafe

We come here everyday and have for the last 4 years!! This morning both girls at the shop were making all the customers wait while they had a conversation with a customer, then they proceeded to take his phone and they were on his phone together this went on for about 10 minutes!! I think it’s a bit ridiculous!! I won’t be coming back to this location!

Never a bad cup of coffee

Ice cream yum

Is aight

Good stuff

Coffee coffee

Great hits

Tasty brief