Oh Costco. I do love you so! You came through for me yet again. I ordered some very expensive frames and lenses in the optical dept.I promptly went home and and did some baking. I opened my oven at 550 degrees and it “hazed” my lenses!?!Basically, I completely destroyed them. I could no longer see through them.Even though Costco’s warranty policy didn’t cover “my mistake”, technically. As usual they went above and beyond replaced them for me🥰💕🥰
Best value shopping place in Anchorage. I shop here often and the store is well stocked.
Not the Costco I’m used to from back home but it has a selection of things that I find myself to use since I’ve paid for membership. I could go without had I known they don’t sale most of what I’m used to however my son enjoys walking around eating their food samples. I always stock up on my sons school lunch snacks when I go. Every now and then I’ll find a cute sweater or jacket on sale. I would recommend this location for larger families.
I like Costco! Id would love it better if the warehouse would have on the food court menu bring back the Polish Sausage and Combo Pizza again. Bring it back I would gladly change my rating 🙂
Better than the Dimond Costco for one very important reason: they have poke, and Dimond doesnt.
I ordered tires from Costco online 9/24. Once your order is completed they send you to the tire appointment site to make an appointment. That would be great....if it actually worked. I do realize we got snow early, everyone is super busy at the moment. However, after two weeks of calling multiple times and trying the online appointment site (which just says no appointments ever), I cannot get 1 single person on the phone to book my appointment. I could pick them up and take them somewhere else you might think...but as part of the purchasing deal they have to be installed at Costco. Sooooo.......even if they are ridiculously busy, it is insane that no one can be bothered to answer the phone for appointments and the site does not function properly to do so either.
Cant get out of the store without spending $300.00. Kirkland brands are almost always good quality. The prices are also good.
Costco is my go to for when I need to buy in bulk. Especially to stock up with toilet paper, paper towel and laundry essentials. The sales representatives are very friendly and helpful. Great customer service. Which is rare now a days.
Kind staff, despite the crowd. Decent prices, and 7/10* pizza. Always a happy customer
I. Used to love this store but Im afraid their customer service has diminished. I still shop there but instead of loving it I dread it. Itd sad
The layout of the store is pretty decent. They are going through some construction/remodeling at the moment, but still clean and easy to maneuver around. Aisles are decently wide.
Best prices for lots of things. Gas price is worth the cost of admission.
As usual, Costco delivers exceptional customer satisfaction with every location I use. Ive just moved back to Alaska from Louisville, KY. Of course there is a cost difference between the two locations but that is to be expected. However the people, the respect, the loyalty, they all cross barriers, they all treat the customers with respect. They help you above and beyond what you have begun to accept from other retailers.Keep up the good work Costco! Thank You
Easy to find and lots of variety....live the self check, it helps move customers through very quickly...
Excellent service, they have self-checkout. Many items available in other warehouse they do not carry them locally. You need to ask the customer service to check the database. Pricy on veggies fruit. I expect the seafood would be reason price, not really. However, they do carry halibut cheeks that not many warehouse do.
Great place to buy anything. Huge selection for good priced items.
Always nice going to Costco; theyre currently updating some of their equipment as well as updating the food court in the near future. If you can avoid going on Saturday or Sunday that will prevent long wait times in the checkout lines. Otherwise a great shopping experience.
Place to go. Worry free purchase and return policy ☺️. Not happy with quality return it even after a year.
As always crowded. Need space improvement, doubling deck parking, and utilize ground as a store. Go vertical space improvement.Population increase will never stop.Proper & ambitious planning must be implemented.🤔😎
It was good! Lots of people there though! They were moving the lines pretty good too though! Thank you to all the hard workers there! Their pizza it good to!
You cant say anything bad about Costco, I love the hotdogs and pizza too
Great overall. More pork choices at this one.
Easy access and great prices. The exit clerk was very pleasant
Save money every time I go there. Always have to stock up on their muffins. You can freeze them and even if it is months later they are as fresh tasting as the day I purchased them
I really like their prices on everything. If I dont watch myself I get carried away, putting everything I see in the cart. Its friendly, clean professional customer service and care.
Cheapest and best pizza in Alaska. I would take this over Mooses Tooth every day of my life.
Great place wish we had one in Wasilla Alaska 💘 their clothes,food, ECT
This store is very busy and famous, attracting many consumers from everywhere.
Wow, not crowded at all. Just to many things to choose from.
Typical Costco. Cleaner then metropolitan stores. Good selection of items. As usual walked out with more then I planned on buying.
Shopping was easy, even though it was busy. The clerk was very friendly and joking around with me. I left with more than planned, and only without three items I was hoping to get. Not bad!
The stores was great in the fact that we are from Louisiana and dont have one. Sams is all we have and it doesnt compare.
Love me some beechers Mac n cheese
Costco will always have my heart. 😂The layout was a little strange to me, but I was able to find everything that Im usually looking for.
Great staff...very helpful, knowledgeable and friendly
Nice clean environment helpful people
All 5 stars go to the driven and dedicated, hard working employees who have proven time and time again that the customer comes first. Especially now, while in the midst of this dreadful pandemic. Masks are required here. If only stores such as Fred Meyer and Carrs can follow suit! Costco on Debarr Road is clean, well stocked, has definite eye appeal, and is a pleasure to shop. What impresses me the most is the front end, like a well oiled machine, the workers, always friendly, efficient and professional, taking care of the customers needs and sending them on their way with a smile. There have been times when I have stopped and watched the motion in progress, and I have been so impressed. Its almost mesmerizing. I dont know what their secret is, but its working and we are so fortunate to have this Costco here.
Best place to shop . Great Hospitality awesome works
Usually has what Im seeking. Store is reliably clean, well-organized; staff is helpful & friendly in a service-directed way -- they know what theyre doing.
What can I say? We all love Costco!
Bulk bulk bulk and such great deals
This Costco was everything you’d expect from a Costco. As an out of towner it’s good to know you can only buy alcohol after noon on Sunday’s (this applies everywhere, not just Costco)
SAMPLES ARE BACK BABY!! Like my dad always says If Costco doesnt have it, I dont need it.
On the way out, the person checking our receipt caught an over charge. We were refunded right away.I love this company, will always shop with them.
The last wholesale big box store in Alaska. They need a bigger one on the East side, honestly.
Always have just what I need!
I was looking for a basic monitor that had HDMI connectivity, but was not too expensive. I was trying to figure out which monitor was best for what I needed when one of the store assistors came up and asked if I needed any help, which is an understatement for me!! She was very nice and professional. She helped me find the monitor I needed without spending hundreds of dollars. It was a very pleasant experience. Thank you.
Great. The people were good to us and patient with my children.
Prices of decent and affordable staff for a wonderful and helpful. I recommend this place to every one.
Awesome deals and even better return policies
I like how return items are hassle free
Parking always seems to be much better at this Costco compared to the one on Dimond. If you know all the pros and cons of having the membership then you’re on your way to reaping all the benefits. 👍🏽
Its a great place to shop and work, I love it and recommend people to become members and/or become employed by Costco!!
Great selection, fair pricing, quick checkout.
Well stocked, good service .There was a mouse running around the meat departmentAnd floor in front of meat counter very dirty .
Awesome selection and great customer service all around!
I visited Costco today on a grocery run from Glennallen. I was lucky enough to to make two purchases... the first was my order... and as soon as I got into line I had a family member ask me to grab them a couple things... Alex was my first cashier (with the studded bracelet) he was awesome! I don’t think I have ever seen so much care in boxing groceries & a very pleasant & personable... person! He was kind enough to move my packed cart for safe keeping while I went back and collected an additional purchase, I though about returning to Alex’s line but ended up going through another super nice guys, I forget his name but he was kind as well!Obviously will return :)
Very helpful Clerks, that gave us directions to items that we couldnt find ourselves. we used the self check-out line it was very simple, easy, unstressful. the lines were very short overall good experience.
Crowded, but everything flowed nicely. Great prices and friendly staff.
I appreciate that Costco treats their employees well, and that the employees have always treated me well.
Costco really doesnt need to track me so close. I ordered a pizza for my staff while I was in the big city of Los Anchorage. They liked the pizza. It was good. End of story.
Great place to shop
Ive always loved Costco. Most of all is the deals .
Need a new place at Wasilla Ak
Love the prices and self check out.
Come on its the big C who does not like cosco. It is keeping the world alive
I love this Costco! The enployees are always friendly! I also love the food court. Great quality food for reasonable prices.
Always have new and interesting items
Tired of risking my Life every week to go to Costco because I don’t want to go to three bears in the valley they are expensive.. Seriously put a Costco in the valley already!! How can you allow another business to sell your goods are a higher cost. It’s just unfair
Always packed. Just your average Costco. Staff are always on top of it.
I love this Costco.
I got lost in here on my first day. The amount or snacks is great if you wanting to lose weight. Also the Asian foods has a great listing to choose from.
Used to enjoy the place. I really dont like being followed by 15 secret shoppers as soon as I walk through the door, especially because Im not a thief.
Due to the staff performing inventory slight inconveniences were experienced certain Isles werent allowed to go down due to them Counting beyond that it was the usual Costco experience overcrowded and loud
Excellant warehouse food othes appliamces electronics
Alway like the Strawberry Sundae and Pizza.. Hotdogs are also Great..Thanks
Traci at the phone kiosk is amazing! She will take care of you and help you through the entire phone buying process. The entire staff at this location rocks!!! I came in close to closing to pick up two phones, everyone was super helpful and just made my evening.
Love this store.
I love you Costco! Your ny favorite place
Too many people, the staff was excellent. why pass out samples during a global pandemic though? I would like to never have to go again. not recommended for people with anxiety. lol
Crowded as usual but shelves well stocked. Flow thru checkout was fast.
Was shopping here with my family. Bought a couple steaks. Found them filled with what seemed to be pubes. Never returning
Has all the basics. Good S usual for Costco.
Thank you Costco for making life affordable for my family. Most of the time when I go to either location the store is steady to busy. I always look forward to the variety of products during the holidays
Worst customer service Ive ever received in alaska. Thank you for pointing at customers after they get their groceries and are leaving. Wouldnt have noticed it if it werent for another customer telling me. After I looked of they quickly looked the other way
Im grateful a wonderful place and customer service is Awesome
Everyone was complying with wearing masks in there.
Everyone Ive encountered at Costco here in Anchorage has been exceptionally friendly and professional. It makes the experience so much better. They have been handling the whole social distancing very well and it seems like they are doing what they need to do in order to help protect the employees. I hope their pay rates reflect the hard work and enthusiasm of their staff.