This is my number one favorite place of all time. This place is way too cool! Beware of the staff. The are unpredictable but fun fun! The service is beyond any place in town, county!
Best place to work ever! Most of the customers are super friendly and the employees are always there for you when you need them. Couldn’t recommend this place more. 😁
I found Poison Ivy Soap at Northgate True Value. Last year at the onset of COVID-19, the bar soap, which is made in Arizona, was difficult to find. Now, there is plenty of this effective aid to dealing with exposure to poison ivy available.I also talked with personnel in the plexiglass department. They referred me on to actual Glass Businesses for the work I needed done. The curved cuts my job required were better done there. Thats where I went and my job is underway. I appreciated the referral.Also - nice selection of tomato cages available..
Excellent place, always have what I need. Helpful people who are knowledgeable about the products in their store and the location of those items.
I always appreciate the customer service at Northgate. I love supporting a local small business!
Lots of stuff packed in this store. Easy to find help. Not busy, so its easy to get in and out.
Nice selection for a family owned business. Friendly cashier. I once again had no luck being able to get an employee to help or even ask if I needed assistance. I actually helped one of their customers find what he needed in lawn chemicals.
Highly recommend visiting the folks at Northgate Hardware. Popped in today for help with a malfunctioning chainsaw and the store manager, David, hooked me up with his extensive background and knowledge on the machine and got me all squared away. He was walking out the door for the day and stayed behind extra time to make sure I was back in business. Top notch service.
The staff were extremely helpful and even went out of their way to carry my stuff to the car for me.
Everyone was very kind and helpful. I got exactly what I needed. I was very impressed.
Love this place. They have everything you need. And super helpful and polite staff
True value is the home-town hardware experience. The folks are friendly and helpful. They have the things that no one else has and are willing to demonstrate it so that you have the results that you want. They repair all makes of wick heaters and salamanders quickly and at a reasonable price.
Finally hired some people that want to help you instead of just standing around talking to each other
I stop there occasionally when needing some advice on a repair. They have always recommended and have in stock the right parts. A good experience.
Wonderful place to shop.Employess are very friendly and helpful unlike Lowes.I would much rather shop at True Value and get help than Lowes were you walk for hours and get wrong advice or never get helped at all.Would recommend this store to anyone
Convenient and locally owned!
This is one of the last remaining great hardware stores! You can buy 1 nail if thats what you need, you can buy em by the pound, or buy a box. They have a whole section of grade-8, fine-threaded bolts which I use on my ultralight aircraft. Last week my kitchen faucet started leaking and I pulled the Delta cartridge out of it and took it to Northgate. Yep, they had it. They also rent tools, replace screens, cut keys, fill propane tanks, and sell kerosene. They dont carry the breadth of general products that a Lowes or Home Depot does (appliances, lumber, tools, etc) but if you need actual hardware to fix our build something, they have it!
Always very helpful when finding items. Wonderful atmosphere, great customer service
A classic small-town hardware store. Knowledgeable staff and well-stacked shelves.
Great little lical business, yes you pay a little more but typically its well worth the time saved going herr
Every year I start out with a new wick and fresh kerosene from Northgate hardware. In years past I expirenced problems every year. Burnt wicks, poor flame control. I replaced wicks three and four times a year. I used their heater repair service program and he stated there was nothing wrong with my heater. The problem was the fuel. I tried fuel from all....ALL of the other places around and had the same failures. Never again since Ive only used Northgate.
A family owned hardware that has a great inventory with items not found in the big box stores. Well worth the drive!
Have you ever left a hardware store BEAMING? Probably not! I hadn’t until I visited these guys! I had a problem with my car key ignition that I was ready to pay my dealership $400 to fix. Someone recommended Northgate to me to get a new key cut, so I figured it was worth a shot. Bruce in the key department was a hero and saved me over $300 by creating a perfect key. He was so patient in helping program a new key, walked out to my car numerous times to personally try it until it was perfect, and was so friendly to hang out with. This was such nice, personal custom service that I would never expect to get at any mega store. Their customer service can’t be beat and I’m so thankful they troubleshot the situation with me until the job was done. I’m still jumping for joy. Thank you Bruce and Dave!
The customer service is AWESOME!! Thank you IVAN for all of your help!!
The people there were very helpful and had a good selection of products.
Great place to go. The staff is knowledgeable and coueteous
Bruce was a great help today, in door plumbing problems! Went into there today, got help, pointed to what was needed!! Thank you Bruce!!!!!!
This is by far the best place in town to go when you are working on a project. The employees are always helpful and their knowledge is worth its weight in gold. Thank you for fixing my lamp and helping me with my many projects. I highly recommend this store!
I’ve been coming here for years and I understand they have a new closing time due to COVID-19, but when I walk up to the door and my iPhone says three minutes till 5 o’clock and the guy rudely says we’re close because the employees are just ready to go home that’s very poor customer service.
Well I really like Northgate I rent the backhoe all the time the people are really good I did have an incident with my chainsaw blades took me three days to get them done I was told they were too busy to do my chainsaw blades I felt less important other than that I really enjoy the people there Dave and I cant remember all of his name but theyre all nice to me today I was told I had to wear a mask in the person that told me that approached the lady without a mask I never said a word well I guess Ill have to start going somewhere else sad
If you need it, they have it! Friendly staff that knows what you need and where to find it!
My wife and I recommend this place to all. Professional service and advice. Plus a dynamite candy selection. Enjoy.
Always friendly and helpful.Local hardware store, I like to support them and they deserve it.
I didnt go in today my son did
Worst experience ever. No one knows where anything is and employees asks you to repeat something 5 times because they don’t know what it is. Was just looking for grout sponge. Will never come here again
Extremely overpriced. Lack of items. When they cut a key they dont clean it up so it damages your lock. Employees are uneducated on the materials they are selling.
I was looking for powder keep bugs off the garden plants. The gentleman showed me were it was. A another gentleman come along and said the spray would better. Thank you for all your help!!
True Value is Awesome. I have Grown up with True Value. If you cant find a part to Anything for your Home, Car, or anything, True Value Has it. Love this place.!!
Very helpful staff. I found everything I needed to do my projects.
Fantastic store. Fantastic employees. They are my first choice always.
Great place that sells a little bitof everything
Personal service, great choices and a relaxed atmosphere.
Great place. Very friendly and helpful staff. This place has a lot of specialty items you cannot find at the big chain stores. Rental fees are very reasonable. Great place for any of your hardware needs.
I dont know whos genius idea it was to start closing at 5 but Northgate will not receive another cent of my money and I will encourage people to do the same closing at 5 doesnt seem like your interested in making money anyway so good luck to you
A great place to go to find nearly anything you need for hardware! Friendly and very helpful stsff!
Closest hardware store around me so I go on occasion. They also carry some things harder to find elsewhere locally. I rate 2 stars because each and every visit, I get followed around like a thief. During the visit I made today, I was even followed to the register and then same employee stepped out the front door watching me as I stood in the small line waiting to pay. Probably wont return unless its one of those hard to find items elsewhere. Ive heard the same complaint from others and it definitely creeps folks out.
Very friendly staff
I LOVE Northgate True Value! The giant hardware/home improvement stores are so impersonal and if you actually find someone to assist you...they often are of little actual help. The people at Northgate are both friendly and knowledgeable. There is also the bonus of not having to HIKE for a mile and a half to find what you need. Fantastic!
I really like this hardware store.Glad it is open.Great selection of almost anything you would need in the means of hardware.You will pay a bit more for some stuff but on the other hand I have gotten some good deals here.
Cashier is not the friendliest but I believe in supporting local business.
Northgate True Value Hardware always has what I am looking for. The prices are usually better than or comparable to other hardware stores. I can always find specialty bolts and other places dont carry them any way.The staff is always friendly and helpful and will go out of their way to help me fund what I need.
Always helpful and usually has specialty parts.
Always has the most helpful staff! Best place in towns to get keys made too! A true Anderson treasure.
AWESOME service!
If there is a piece of hardware you cant find anywhere else, they probably have it.Love this store.
Helpful and friendly employees.
Very friendly and helpful
This is one of those hardware stores with a bunch of old guys that know their stuff. If you have DIY home improvement problem to solve these are your guys. You pay a little more for their merchandise but the expertise is worth it. If you just want to buy a box of screws go to Lowes.
Not good business when u close the doors 10 mins before store closing hours very disappointed since Im so close to u guys I can almost see the store not very helpful if you post I close at 5. Then close at 5 not 4:50
This place always has what I need, and helpful employees. Unlike the big stores, it is a quick in and out, easy to find what I need to finish my project.
Keys made. Not very many places, you can still get them. Good price, great service! Thanks!
Reliable trust worthy always helpfulOver 40 year s Im sure was 8 once at 48Their still helping the community thanks true Value
They can cut nearly any key. They rent tools and also they
Best Hardware store in indiana
Very quick helpful and FRIENDLY love this place !!!
Friendly knowledgeable staff through the years have been a resorce of info for me as a home owner keeps my home hummingI
Good prices. Helpful staff. Usually has exactly what I need.
The customer service was excellent and theyre more than willing to help you find everything you need and theyll give you great suggestions!!!
Nice clean store. Hardly any wait in line. Great customer service.
This is the epitome of the small town hardware store. Friendly knowledgeable staff and a good selection of hardware.
Nice employees...store was neat and clean. I brought some tools, one being a measuring tape and it broke the first use.
Best hardware store ever ... those employees are knowledgeable and can explain or show you what you need for your household repair.. keys made and everyday products too
Amazing place always ready to help !
This place is the bomb to fine any thing out of the original you are looking for. Northgate Hardware is the place. Its awesom
Always great customer service and has everything the big box stores do. I always use them first.
Nice hometown fill, glad to still see a mom an pop place ......
Family orientated and very good customer service!
The store that can usually meet all of your hardware needs! Great hours!
A true hardware store, nice hard to find items.
Prices may be a tad bit high but they are super knowledgeable. Their rental prices cant be beat from what I can tell.
Needed some locks rekeyed. The manager that usually does that, had the day off.The owner stopped what he was doing, and rekeyed the locks immediately, fantastic service. Thanks
Always know what I am looking for by another name, (husband sends me after certain things, always called someting other than right name). Keys made usually dont work. Rental area always looks dirty. Large parking area. Friendly staff.
Great family owned and operated store. They always have what I need to fix, repair, or replace the project i am working on.
It had what I needed. Good customer service, they walk you right to the items you need.
Horrible. They took my money.. Ill never trust them again.as a respectable buisness. Andersons worst hardware store. Go to lowes or somewhere else bigger and cheaper. 😎👍RJG.
Great place to find the items the big box stores do not carry.
Nice staff
Didnt have what I wanted but everything I looked at was priced reasonably and I bought several things
Friendly helpful service
Great and very helpful
Nice people very helpful with any trouble
Great place to shop and enjoy customer service. 🔨🔧🔩🔗🔐🔑🔏
Friendly, knowledgeable personnel
Great place, great service. Unfortunately, they dont always have more niche items.
Always has someone who knows what and where you can find it.
Very helpful and friendly Stuff
Always a pleasure shopping here!
Great little gift shop along with the hardware
Told by 4 people that programing a key was 40 and they told me 90 sorta makes me very suspicious of this particular store notified the manager and he did not care at all. Double check their prices.